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Palen Music Center
1202 S Rangeline Rd #6, Joplin, MO 64801, United States
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Palen Music Center
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LA
Review №1

Although my Band is in New Orleans, LA, I will always be a Palen customer! Their entire staff is knowledgeable, friendly, extremely accommodating, and help with creative solutions for limited budgets. Comparatively speaking, Palen’s prices are very competitive, and shipping is quick and efficient. No matter the geographic region, I will always remain a loyal Palen customer!

Be
Review №2

Palen Music Center has always been incredibly helpful and prompt with getting the items that I need for my students. If they dont know the answer to a question they always try to find solutions to any problems and follow up to make sure that everything is going well after the fact. A wonderful company to work with!

Da
Review №3

🎶🎸🥁🎹🎷🎻 EVERTHING YOU NEED! 🎻🎷🎹🥁🎸🎶Palen Music Center has recently become one of my favorite music shops in Joplin. The new manager, Dan has great roots in the music scene in the area and he really knows his stuff, which is becoming rare anymore. You can purchase music gear anywhere, but having someone with tons of musical knowledge can help keep you from making costly mistakes and really get the best bang for your buck.I was really impressed that they had something for everyone. As a former band kid, I was pleased to see that they had a great selection of orchestra and band instruments and all of the usual band accessories youd expect like straps, reeds, and cleaning solvents.As far as your typical instruments, they have just about everything youd be looking for - tons of electric and acoustic guitars, drums, cymbals, keyboards....yadda yadda. You get the idea - you can get whatever you need.I picked up a pair of in-ear monitors and some hot-rods today, exactly what I wanted, but it is the great service and knowledge that will keep me coming back. 5-stars!

Mi
Review №4

This was a great experience! Ryan was so patient, and took all the time I needed to help me make an informed purchase. I love the guitar and amp I wound up purchasing. I was also offered the opportunity to purchase an extended warranty, which I did. It covers twice a year maintenance, if my strings break they will replace them if I purchase the string, etc. They cover more than I can list. It was only $60 for 4 years. I cant recommend this place enough for your music needs. Top notch service and selection! They have earned a lifetime customer in me.

De
Review №5

Renting an instrument was easy and you are kept informed every step of the way. The price was very affordable and all cost were clearly explained. You can work directly with them or through the school. Was extremely satisfied with this program to allow my grandson the opportunity to see if this is a path he would like to take. Will definitely recommend this program.

Me
Review №6

Amazing store with incredible service! Jennifer was knowledgable, honest, and sincere. So happy we chose Palen Music to purchase our daughters flute!

Da
Review №7

As a band director, I have done business with Palen for a few years now. During my career, I have worked with a handful of music stores. Palen won me over with their friendliness, attention to detail, and musical knowledge. Not only do they supply equipment and maintenance needs, but they are also happy to help find solutions to problems, answers to questions, and connect you with other musicians.As a parent, my children started taking lessons atPalen this summer. It has been a fantastic experience. Their private teacher is extremely knowledgeable and interacts wonderfully with children.I cannot recommend Palen highly enough for any musical need you might have.

Ca
Review №8

I went into the store for and item and the associate was very polite and helpful. They didnt have the item, but they directed me to the website which had the idem shipped to me incredibly quickly. I will definitely shop here again.

Ga
Review №9

The staff is knowledgeable and very helpful. Ty and Ryan are friendly and get the job done! (I’m only singling them out because they’re who I deal with the most). I purchase things from them but I definitely appreciate the work they do after the sale as well.The maintenance they do is top notch and priced very well. I had a crack in a Taylor 210 that I have and they fixed it up and made it look amazing again!10/10 would recommend!

Je
Review №10

Palen is a fantastic company! I have been a customer in Joplin for many years and have always appreciated how friendly and knowledgeable the staff has been. They are always well stocked and quick to help order something if what you’re looking for doesn’t happen to be there. If you’re in the market for music gear or lessons in the Joplin area, definitely go to Palen Music Center!

Kh
Review №11

I’m not one to write reviews, but I felt the need to do so here. I’ve visited Palen Music Center many times over the years. They have some great people. Larry In particular has always been so very helpful. He’s very knowledgeable, is always so cheerful, and knows his instruments! If your looking for anything musical, go see LARRY! He treat you great!

Br
Review №12

I love this store, and I wish it could be bigger and have more gear! They get the good stuff--Marshall, Dr. Z, Friedman, Gibson, Fender, PRS, Bad Cat ... Stuff they dont carry in that one store down the street. So, from a guitar players perspective, its great. I cant speak to the keyboard/drum/etc. crowd; I just dont know enough about it to comment. But Id rather go here than anywhere else in town!

Ca
Review №13

We really enjoy the staff! They are very knowledgeable and easy to talk to/ask questions. Music stores are always a bit intimidating to me so having people that know what they have/willing to find what you need is super reassuring! You should check them out if you havent already!

Se
Review №14

Palen in Joplin is the my favorite music store locally. Very knowledgeable, friendly and helpful staff. The Manager Dan McCain knows his stuff and really takes the time to make sure you are getting what you need and that you are satisfied. From the guy buying strings to the guy buying a 10,000 guitar they treat all their customers with the same great service and friendly attitude.

Ka
Review №15

Ty was super helpful when we shopped for a bass guitar for my daughter. He educated her and helped her figure out what felt right. He helped us get all of the gear we needed to set her up.The staff is always so welcoming and kind when we stop in.

Ro
Review №16

Palen Music is a great place to find knowledgeable music teachers for many different instruments. We love our trumpet and violin teachers! They also have good quality instruments to purchase and affordable plans to pay for them. We purchased a student trumpet here.

An
Review №17

Readily available sales and musically competent support people. Good instrument selection -- guitar, keyboard, and percussionz some wind. Excellent repair personnel. Outstanding piano instruction.

Ga
Review №18

Great experience! Thank you, PMC, for being there for me when I needed to see options in purchasing a bass guitar. Ty was amazing in his knowledge and pointed me in the right direction. After purchasing a bass guitar, I went back a month later and Ty also helped me buy an acoustic guitar. Much appreciation!

Al
Review №19

Ive always taken my acoustic instruments in need of repair or service to Palen. Ive had great experiences. The staff are very helpful and knowledgeable. I recently brought in a guitar for repair; the workmanship was flawless and the service was very prompt! Would recommend.

Ke
Review №20

The staff is super friendly! Good doing business. Been a customer for 7+ years easy to deal with and very knowledgeable! Highly recommended.

Sa
Review №21

I haven’t purchased anything from Palen yet but when I do, it will be from Ty. He is hands-down the most knowledgeable, passionate musician I personally know. He has impressed me as his friend with how much he loves music and being a musician. Next time I’m in the market for one, I’ll ask Ty which guitar he recommends and see if Palen has it in stock.

Ri
Review №22

The lady that helped my granddaughter and I was very helpful. She was able to show us quickly where the items were that my granddaughter needed, also she was very professional. That’s a plus with me!

Ki
Review №23

Palen Music is THE BOMB.COM CENTRAL! Their manager, Dan McCain, is one of the best guys to walk planet earth. Dont let the epic beard fool you, his knowledge of vintage guitars and sick blues music is even more epic. Plan Music in Joplin gets 10/10 every day,

Ca
Review №24

I love Palen music! The atmosphere and the people are amazing! The sales staff are very helpful and really know their stuff! If they didn’t have what I wanted they where very helpful in ordering it! You will be in good hands at Palen!

Ja
Review №25

Whenever I’m in Joplin, I ALWAYS pop in to Palen. Ty (Anton) and the gang always provide an amazing and friendly atmosphere with such clear information about any gear I can think about! They’ve been so helpful on my journey in growing as a musician!Be sure to pay them a visit before you go anywhere else!

Mi
Review №26

I have been working with Palen ever since I started teaching in southwest Missouri. A knowledgeable staff and helping me get the things I need for my students are just two of the many qualities I like about Palen. I recommend Palen to anyone I talk to when they ask me anything about music equipment or lessons .

Br
Review №27

I always love working with Palen Music. I feel like I am in excellent hands. Whenever I have a question or if I need anything, I know that I am going to be met with someone who cares about helping! If my road rep. doesnt have an immediate answer, she goes above and beyond to get me the answers.When looking for quotes, Palen Music goes above and beyond to make sure they are getting me the best amounts and double checks on the specifics of the equipment needed.They even make sure to visit me weekly way out in SE Kansas! I love that they serve my community of band students, parents, and educators. I am looking for many more years of partnership.

To
Review №28

Palen is wonderful. What I like the most is that when Ive entered instead, of just giving me a glance from across the room they actually greet me with a smile on their face. And if you want some help...they help. If you want left alone to browse....they let you do that.

J
Review №29

Larry was super kind, patient, and helpful at helping me find the guitar that would be the best fit for me on what I requested. While I am not purchasing a guitar at this time now due to some things in life, I WANTED to purchase a guitar from Larry because I greatly appreciated his patience with me, his diligence in answering my questions via email, and of course, in-person, as well. He was generous in his dealings and he did absolutely EVERYTHING on his end that he could, and beyond. Thank you so much, Larry! It was a pleasure to talk to you! THANK YOU for all of the extra effort you put into finding out information for me, and for being willing to work things out in different ways to accommodate me as best as possible. I highly appreciated it! :) Thank you again! ^_^

Ev
Review №30

I was meeting a guy from Tulsa to purchase an amp from and we did the deal at this location as it was halfway for both of us. The staff couldn’t have been more accommodating to us despite a high probability that neither of us would be purchasing anything from them, but I needed some cables anyway. I have my own Palen in Springfield, but if I’m ever in Joplin again, this will be my spot.

Am
Review №31

They have a great inventory, And even better people. The staff is super friendly and knowledgeable. I definitely recommend looking at Palen for all your music needs!

Je
Review №32

We purchased a new Yamaha Allegro saxophone today for our daughter. We had the best experience. Ryan Mazzocco and Larry Roper were the best. Gave advice, helped us get the right accessories and made it the best experience. Thank you guys. You earned our business from now on.

Al
Review №33

The positive energy that the employees give is amazing! They know what they are talking about and know how to connect with their customers. Also for the employees it’s more than selling guitars it’s creating a hub for music lovers! Bring your business only to them. Shout out to Ty Burns! 🤟🏻🙏🏻

Al
Review №34

This is the best store in Joplin for finding gear, equipment, and service. I’ve purchased instruments here, dropped them off for setups, worked with the sales staff on getting good prices and sorting through inventory, and I couldn’t be happier. Plus, you can always just go in and mess around if you want! Lots of great people here and it makes the place.

Fo
Review №35

Ty hooked me up with some amazing in-ears and the best warranty ever. Palen is the best. Great service and great options for all types of gear. Go get a guitar from them ASAP

Be
Review №36

Wonderful staff that assists in anyway they are able. Have gone in looking for items before and when it wasn’t in stock, the ordered it for me and I had it by the next week. Fantastic company that truly cares for students and musicians.

An
Review №37

Friendly, knowledgeable staff with small-town customer service. Definitely will return here for future music needs.

Gr
Review №38

Great people, they have an extensive collection of instruments and offer lessons for all types also. My daughter is taking guitar lessons from Jay who does an amazing job of making learning the guitar fun while still teaching theory and technique. She is able to make Bare Chords after 4 lessons and cant wait to learn more.

Br
Review №39

I reached out with questions on having my daughters instrument cleaned, they were beyond helpful, gave me great advice and even provided a link to purchase a cleaning product to get us through until we can properly have the trumpet cleaned. I was very impressed and we will use them in the future.

Ma
Review №40

One of my favorite shops around. They cut me a deal on a nice 7 string once, and have been nothing but kind everytime I go in.

Br
Review №41

The staff is amazing and kind unlike other music stores in the area. By far my favorite place to shop for music supplies! Best around!

Di
Review №42

I am a local musician but also play all over the place and break strings often. Every time I go in to get something weather it be strings, harmonica, or a new pedal, I am always greeted with a smile and great customer service. This is by far my number 1 place to go for music needs.

De
Review №43

If you live in the Joplin area, Palen Music is the place to shop. They always accommodate any need I have. Ty Burns is the employee I work with and his customer service is top notch. Love this store.

Aa
Review №44

Ryan is extremely knowledgeable and very helpful when it comes to assisting with instrument selection. He goes above and beyond to find what you need and to make sure it fits your needs. Highly recommend!

Co
Review №45

Palen Music has been fantastic to me for the last 3 years. Ty is extremely knowledgable about products and wants to put the best product FOR YOU in your hands. Ryan does the best luthier work in town and has handled maintenance on all my guitars, including several modifications.They have great customer service and actually care to get to know you!

Do
Review №46

Whether looking for new instruments, items for existing instruments, sheet music of anything else, Ryan at Palen has always been there to help me find what I was looking for and help me make the right decision. Best music store in the Joplin area and it’s not even close!!!

To
Review №47

This place is great. I talked to Ryan, he knows everything you could want about guitars. Great customer service. Will be back

Ch
Review №48

Larry was so helpful and patient helping us find the right guitar for our daughter. He helped us select a good guitar for her and made sure it fit her right. Great experience!

Ch
Review №49

TY did an excellent job directing me to the strings that would work best for my rig. Also, suggested I bring my equipment in to have them set it up to keep from breaking strings.All around great experience!

Et
Review №50

Great staff, friendly atmosphere. Go in, look around, ask to play what you are looking for, they are happy to oblige. Enjoy the brick-n-mortar experience and support them!

Ja
Review №51

I enjoyed the girl who showed me the different type of ukuleles and enjoyed the guy who checked us out. I would definitely recommend going here!

Mi
Review №52

Ryan has been fantastic. Hes serviced nearly all of my guitars, even rebuilding my Guild Jumbo for his YouTube series, which I enjoyed thoroughly.

lo
Review №53

These guys really know their stuff. Great customer service. Fantastic gear selection. I highly recommend.

Mi
Review №54

I’m always satisfied with my experience when I visit Palen. If Ty is there he’ll set you up with exactly what you need.

Ol
Review №55

Lovely folks, nice people, very kind and helpful, and much better than the people at Ernie. Better prices, faster and better service, best place for all your music needs.

Ra
Review №56

We really appreciated Ryan going above and beyond with my nieces first guitar. Though we didnt buy it from your store (it wad a gift) he helped us pick out the perfect strings for a beginner and tuned it all up. Even noticed a broken piece and replaced it. Thanks Ryan!

Ni
Review №57

Great place to buy a guitar or just to get help with instruments/music in general. Everyone was very friendly, and I was very fond of the worker named Ty, he helped me search for a guitar and was very attentive to what I was looking for.

Za
Review №58

Ryan and Dan were both very helpful and knowledgeable. Great quality service I’ve come to expect from Palen Music.

Si
Review №59

Jennifer at Palen Music was awesome. She went above and beyond to make sure we were comfortable and very informed about buying a professional instrument. She helped us every step of the way, and that made our decision hassle-free.

Ri
Review №60

Took my Taylor guitar over here to get it set up. They did an excellent job at a fair price. I would recommend them to anyone.

Ko
Review №61

Top notch guys! I really cant thank Ty enough for helping me out and getting me such a great deal on a Guitar Ive wanted for a very long time

Tr
Review №62

Jennifer was a joy to work with! She was knowledgeable, honest, & friendly. I highly recommend Palen Music Center.

Ca
Review №63

Very kind and friendly staff and large selection creates a pleasant atmosphere where budding musicians can feel supported and open to play! Highly recommend!

Gh
Review №64

Friendly, chill environment. Employees were very helpful. Most definitely awesome.

Je
Review №65

I came in to look at some new percussion gear, and Ty Burns helped me out and knew exactly what I needed. He answered all my questions directly and kindly. Ill be coming back.

Sa
Review №66

Wonderful store with a great and helpful staff! Dan McCain is a great manager who takes his time to help his customers.

Gi
Review №67

Had a very pleasant experience with them getting equipment for my sons first time in band.

Br
Review №68

Very helpful! Got my stage guitar restrung and they cleaned it up too! Great customer service!!

Ra
Review №69

Ryan Mazzacco at Palen Music in Joplin is the MAN! He is hands-down the best Luther in the 4-States, and he treats your guitar as if it is his own. I wouldnt trust my guitars to anybody but him!

Jo
Review №70

We got a ukulele for our kiddo, and the purchase was a great experience. Helpful and friendly staff.

To
Review №71

Great music shop, their on-site luthier Ryan does amazing work, highly recommended Palen music if your in need of repairs or looking for something new.

Tr
Review №72

I’ve gone in to check out drum sticks and got to chatting with Ty. Great guy! I’ll definitely come back soon!

Th
Review №73

I just recently purchased a Brent Mason signature Tele from Palen Music in Joplin and it was a seamless and amazing experience thanks to Mr. Ty Burns! He knows his products very well, is extremely accomodating to anything you need, and hes got some killer gear on the floor! If you need new gear, talk to Ty Burns at Palen Music!

Ch
Review №74

Love the service, love the people. So happy to have Dan McCain as manager here in Joplin.

Ju
Review №75

My son was in middle school band for two years. Rental process was fast and simple. Got a good saxophone. Only thing we didn’t ever get was cleanings or services, but Covid did happen so that may have been part of problem. Anytime supplies ordered, came quickly. Son decided he didn’t want to do band anymore, return process just as simple and fast as rental.

Sh
Review №76

Great music store with a great staff! So glad that they brought Dan McCain to Joplin!!! He has a great passion and knowledge of music and guitars!!! And that beard is on point!!!

Da
Review №77

If you’re in the market for musical equipment, Ty is your guy at Palen Music! He can help you find exactly what you’re looking for!

Jo
Review №78

I am so glad we have this brick and mortar music store in Joplin. Ryan Mazzocco does a great job of repairing string instruments.

An
Review №79

My husband needed new guitar strings and we were impressed, but a little overwhelmed by the options. Ty was really helpful in getting the strings we needed. We will be back.

Ch
Review №80

Customer service is top notch. Even when they don’t have what I need in house they make sure to get whatever I’m looking for sent to me in a timely fashion.

De
Review №81

Love the people and the atmosphere, tys the best when it comes to finding exactly what i need! Good place to shop!

La
Review №82

They came to our sons school to help out with purchasing an instrument. They were very helpful in gets us a NEW trombone for him. Thank you!

Am
Review №83

They are personal with each client. Highly recommend.

Jo
Review №84

Palen is a great local music store. They have the guitars, knowledge, and accessories I need in a pinch and their prices are solid.

br
Review №85

Ty is the best. I swear he could sell class to Dean Martin if he wanted to.

Be
Review №86

We visited the Joplin store and the service that Ty and Dan gave us was the best we have every had. Great job Ty we walked out with a new guitar.

Ki
Review №87

Good quality Instruments especially the guitars! and the customer service is top notch!!!

Mi
Review №88

Palen Music Center is my go-to music store in the Joplin area for all my Guitar needs. Dan McCain and all the staff are always so knowledgable and great to work with...they always take the time to help me with anything I need...great customer service, great selection, and great people!

Za
Review №89

My daughter is a musical but I know nothing about music. Larry was super helpful when I went in to get her books for violin and piano.

To
Review №90

Ryan was AWESOME to work with, and very knowledgeable/helpful! Thanks again!

Ti
Review №91

Ty was amazing and went above & beyond to get me the exact keyboard I needed!

Jo
Review №92

I found Ryan to be very knowledgeable and helpful. Will definitely return here for future purchases.

Ti
Review №93

Eric and Chase responded promptly to my questions and helped me find what I was looking for at a more affordable price. Thank you so much!

Ca
Review №94

Just got my flute back after major repair work.. pads, key straightening, head cork..I can’t believe the difference! Tech Chris Phillips.... you are part magician part neurosurgeon. Thank you!

Sc
Review №95

Great selection of gear and knowledgeable staff. Bought two guitars here so far.

ja
Review №96

Great music store, good selection of gear for all types of players and has the friendliest staff ..Tye burns is the guy to see .very knows his gear and treats you like a old friend

Ja
Review №97

Palen Music is the place for anything I need as a guitar player. Whether its as small as picking up a pack of strings or getting my guitars worked on, the staff is knowledgeable and helpful. Ty Burns is the go to guy!

Lu
Review №98

Awesome employees, great prices, and a wide variety of instruments, parts and everything you need!

Za
Review №99

Fantastic place! Love the environment and the people that work there are super respectful!!!

Bo
Review №100

No matter my questions they are able to help me with my setup for my guitar, base, and even my trombone. Very knowledgeable and highly competent! The guitar lessons I recieved as a kid was great and memorable!!! They push customers for success for the benefit of the customer. They offer a wide variety of brands based on budgets and have great rentals/rent-to-own options and even layaway!!!

Information
23 Photos
100 Comments
4.6 Rating
  • Address:1202 S Rangeline Rd #6, Joplin, MO 64801, United States
  • Site:http://palenmusic.com/
  • Phone:+1 417-781-3100
Categories
  • Musical instrument store
  • Music school
  • Musical instrument rental service
  • Music store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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