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HC Brands
2021 St Augustine Rd E, Jacksonville, FL 32207, United States
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HC Brands
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Be
Review №1

Very disappointing. Ordered stamp for Board meeting, issuance of share documents. Arrived one week after stated delivery date, after the Board meeting. Didnt ship until listed arrival date. Would have ordered next day or expedited mail had the delivery times been even close to accurate. Very disappointing. Assume stamp is accurate, havent opened as missed its needed use.

S
Review №2

Absolutely incredible company! PERFECT nameplate engraving! Super fast turn-around and shipping! Rely on HC Brands as they are the best!

Tr
Review №3

We couldnt be happier with the brass plate that HC Brands made up for us. We finished a new hickory topped farmhouse dining table that was sort of a monumental project and we wanted to plate to attach to the bottom of it as a way to remember this project and when we completed it. This plate was perfect! Thank you!

Cr
Review №4

They handled my order (incl. my first mistake) perfectly. Could not ask for better service!

Ru
Review №5

I was disappointed with the quality of the printed name tags I received. The print is sub-par at best. The designs on all 30 of my name tags are very pixelated even though I provided high-quality images. The edges of the name tags also appear rushed and have unfinished edges in spots. Its not a quality name tag I feel comfortable giving my board members.

An
Review №6

I am really pleased with this product. The appearance and quality is very professional. The finished product looks as good as the sample. Proud to have found you in my searching. Thank you.

Dr
Review №7

Orders arrived sooner than planned, exactly as I designed them... and for a great price. Totally satisfied!

Do
Review №8

The plate came out just as I hoped for. The workmanship was top notch. However, I paid the extra fee to have it delivered by the 3rd of July but did not receive it until July 7th. I assumed that it was the fault of UPS and not HCBrands but it was still upsetting.

St
Review №9

Great Product at a fair price. Not too mention, fast turn around. I am a very happy camper

Ch
Review №10

All businesses are changing due to covid-19. Yet, this company didnt take the time to change their status on their website nor on google. Its been a year, get it together. Like theres no reason to advertise as open if your location is not taking in person service. This corporation lacks concern for clients time. Literally get it together and be a better business.

Br
Review №11

I ordered a name plate, the first name plate came with a flaw on the embossed image. I emailed the sales dept. about the flaw and they sent a replacement a month later. The image on the replacement plate was great, however the holes did not align with the previous plate and I had to drill new holes and use screws larger than the ones sent to install the plate so it laid flat.

Th
Review №12

Loved my experience with this company! Got some custom stickers and they came out great and fantastic quality. When I had an issue with my order they gladly fixed it quick. Customer service was quick and resolved my issues quickly and fairly. Will be buying more from them in the future.

St
Review №13

Fast ship and exactly as described. Recipient loved it!

Va
Review №14

The nametags I ordered looked great! The website is user friendly and made the design and uploading process so easy. They were great quality, delivered quickly, and a great value price! Overall a phenomenal and satisfying experience!

Ph
Review №15

Great stamp, great price, fast, friendly, and quick shipping.

Mi
Review №16

The embossed information was very hard to see and the embosser is very cheaply made( All plastic). I try to reach out to the company with no response. Very disappointed and, I will use other vendors on my list.

Pe
Review №17

Plaque was perfect. Engraving was as specified and looked good.

D
Review №18

The order was shipped practically immediately! I did not expect it to look so good because of the very affordable price...it is perfect and high-quality. Will not hesitate to order from them again.

Za
Review №19

Awesome experience with this team. I really liked the online interactive design tool so I didn’t have to wait up to 48 hours to receive a proof of my design. I needed it quick. I put the order in on Thursday November 5, 2020 and received my engraved items on Monday the 9th. Awesome quality and fast delivery, I can’t complain about either!

Wa
Review №20

Loved the ease of placing a big order with multiple different signs needed. The order was produced and shipped quicker than our expectations! Thank you so much!

Co
Review №21

My notary stamp came quickly and was just how I ordered it. Very pleased

Al
Review №22

I hate to say it, but I had a horrible experience. I recommended Holmes Stamp to my client and the order was done incorrectly and shipped straight to the client three separate times.

Da
Review №23

I have found HC Brands to be precise, reliable, and professional at all times. We have had many dealings with them and they have always met our demands

Jo
Review №24

Ordered political yard signs. They were well made and met all expectations. Shipping time was excellent.We prominently displayed them, in our yard. The signs obviously caught someones eye. They were stolen within 4 days!

He
Review №25

The ordering process was quick and easy. I got exactly what I asked for and it shipped super fast! Will continue ordering from this company.

Er
Review №26

Brian from Holmes Custom is the BEST to work with! I am always to happy to hear from him about the projects we are working on together. He recently helped us with a new name tag transition after our companys re-branding and everyone was so excited to see the products when they are delivered. Brian asks so many helpful questions to make sure we receive the best service possible. Their online personalized store is a dream and I wish all of our vendors used a system like that. Thank you Holmes Custom!

Jo
Review №27

Ordered a 2 embosser with custom logo. Prompt delivery. Product works great. Had a slight issue with text (my fault, not theirs), but Crystal responded quickly and got this taken care of with a new insert at no-charge. GREAT CUSTOMER SERVICE! Will definitely do business with these people again.

Ru
Review №28

Simple. Affordable. FAST! Great quality and easy to order. Thanks y’all .

Ci
Review №29

Holmes Custom is my #1 go-to for all stamps. Fast shipping, very reasonable prices, excellent communication. Highly recommended!!!

Al
Review №30

Great experience- Prompt, as promised and a quality product!

De
Review №31

Holmes is a company who prides itself on quality customer service as well as quality work! I am a happy and satisfied customer who was well taken care of, whose questions were answered promptly, and whose stamp arrived quickly! I love my new stamp and highly recommend Holmes to anyone looking for quality in product and price! An extra shout out to Han, my customer service Ninja:)

St
Review №32

Really easy to use custom design/graphics features, quick delivery of custom stamp... and best of all, we had a small issue with the stamp legibility and Holmes responded immediately by offering to remake our stamp. Outstanding product and outstanding service = perfect!!!

Me
Review №33

I ordered a rubber stop and embosser. They came with only my name on them. No notary, state, or commission # on them. They kindly sent a replacement immediately. But when my replacement came, the detail on the rubber stamp was completely illegible. I called to get it replaced and she told me that because of the small detail, that might be the best I will get. She promised to email me after she spoke with her design team. No response whatsoever. Completely disappointed. I have received a far superior design from another company for the same price. Holmes doesnt care about thier customer is the message I received.

Do
Review №34

Wonderful assortment of products. Easy to personalize item. Fair prices and fast shipping.

Do
Review №35

Perfectly executed brass name plate for personal memorial. Done quickly, expertly and at a particularly reasonable cost. Hope to shop there again.

Ka
Review №36

This was a wonderful experience! The website was VERY user friendly and I appreciated being able to see a sample of how my name tags were going to come out.

Ma
Review №37

Holmes Custom is the best! I have been ordering from them for years and they are so consistent. The product is well made and the order arrives within just a few days from the time of my order. It doesnt get any better than that!

No
Review №38

I ordered my stamp on Thursday, shipped with regular shipping and non-expedited service, and received it on Saturday! Great service!

Pa
Review №39

Easy to upload my custom stamp, product arrived promptly, exactly as described. This is my 3rd custom stamp, I’ve always been fully satisfied with the results.

Am
Review №40

Ordered a crimp seal and a self-inking seal for Colorado. The items arrived when promised, and the price was great! They both work perfectly! Will certainly buy from them again.

J
Review №41

I placed a small order for an engraved tag I was using for my son’s first deer mount. The order was shipped quickly, but the text was not completely level. I sent an email just to let them know, but didn’t ask for it to be re-done, as it was such a small job. Within a couple of hours, I received an email with an apology and that they would re-do for no charge. It arrived a couple of days later and was perfectly level.I was very impressed with the customer support, especially on such a small order (less than $15 with shipping) and would highly recommend them.JohnRoswell, GA

Er
Review №42

Great organization! The online purchasing portal is easy to use and the customer service is great. Erin Hall was very friendly and helpful when I had to deal with accounting issues. I highly recommend Holmes Custom.

Un
Review №43

I was very pleased with the online ordering and the time that it took to mail my order out

Ja
Review №44

Fast and easy, great quality. Will use again.

Br
Review №45

Name tag was good quality and exactly as described. The website templates were very easy to use. Will use this company again in future!

al
Review №46

Never received my order. Have messaged customer service and haven’t heard anything back. Be careful when ordering from this site.

Ta
Review №47

Great product that allowed me to design my own name tags with our company logo. Once I placed the order we received the name tags within days. I like the look and feel of our tags.

Of
Review №48

I initially sent an email to place a custom stamp order and I had a question regarding it. I didnt get a response. In the past, they have always responded.The delivery arrived ahead of schedule and we had personalized stamps, so that was nice. We previously had Ideal 7610 Received stamp personalized. This was no longer an option, so we ordered the trodat 4729 received stamp. The date on it is way too small in comparison to the rest of the stamp. It is hard to read the date and we dont like the line under the business name.

ro
Review №49

I play a Deputy in a community theater play. The name badge looked authentic and was absolutely perfect with uniform. Thank you so much.

Sh
Review №50

I have used Holmes Custom in the past to purchase name tags and knew of their excellent products and service. For this purchase I needed a large number of name tags and had trouble navigating the online ordering process. But all praises to Geoffrey, the Customer Focus Ninja!! Geoffrey stuck with me throughout the entire time and made sure my order was submitted exactly as I wanted. The name tags arrived, on time, and were perfect. Thank you Holmes Custom, and a special thank you to Geoffrey!

Ci
Review №51

Great service, fast, correct, easy to deal with both via online order and very helpful over the phone with my silly questions. This was my first stamp order and it was very unusual. Finally got to try it out and it was perfect. You see, my stamp I needed to be able to use with paint, not ink, and leave an imprint on turkey feathers! Its perfect. Thank you guys! Love my stamp!

be
Review №52

Jana, is always there when I need something and dottie in the production does a great job. Both of them deserve some recognition

Or
Review №53

The company I work for orders from Holmes quite often. We are always pleased with the quality of the products and the timeliness of the customer service representatives who assist in the process. We will definitely continue to order from here and recommend them to anyone looking for custom plaques or signs!

Jo
Review №54

I have used Holmes Custom a couple of times in my furniture business for special pieces that I want to personalize for the customer. They do a beautiful job, very quick and the cost is reasonable for one off work. I will continue to use them in the future.

Ju
Review №55

Thank you so much for the amazing nametags! We needed them quickly and wow did you deliver! The website was very easy to use and make our designs on. The ordering was fast and clear to understand. Upon delivery of the product, I was pleasantly surprised with little candy enclosed. We will be definitely be ordering from them again!

Re
Review №56

Amazing, fast service! If you want to pick up your stamp (and you live in Austin) then you have to send an email with your order, not order online. The stamp is great quality, affordable, and it was ready in two days! Highly recommend this business for any and all custom stamps!

JM
Review №57

I was sent the order that I cancelled and still havent received the order that I wanted.

Kr
Review №58

Highly recommend! Before going to this company I tried to get some desk name plates made by Corp connect and it was an experience from hell. Absolutely horrible. So I tried Holmes stamp and sign Co and It was a completely different experience. They got my order right the first time, shipping was fast, and prices were great! (Unlike their competitors)

Ry
Review №59

Great price. Items came quickly and quality was better than I expected, especially for the price. Great Job! Would highly recommend.

Ke
Review №60

I needed some items turned around really quickly for a trade show and Paul, Lisa and the rest of the team at Holmes Custom did a terrific job. The customer service was great and they ensured I got exactly what I needed. The price was right and Ill be happy to work with them again soon.

Am
Review №61

Perfect- every.single.time. The staff, the products, the service, the prices....all 5 star. Jax is lucky to have Holmes Custom! #ShopLocal

HA
Review №62

This was my second order and Im very happy with the art work and the final product. Great job، Holmes. Many thanks.

An
Review №63

I love the quick turn around and great communication from this company. I work at a school and give out plaques and awards from this location. It has gotten to the point where I do not need to double check the orders as they have been perfect in the past! Would definitely recommend this place. Thank you Cap Stamp!

Mr
Review №64

Fantastic service. Highly recommend. J. Kavanagh

An
Review №65

Great service and pricing. They always get the job done quickly and right the first time! Keith is a pleasure to work with. Will recommend to anyone!

Je
Review №66

While the products were as ordered and promptly provided I do not care for the lack of personal service and the fact that everything must be done over the internet.

Pa
Review №67

Holmes did a wonderful job on our offices name tags. I even called them with a change to the order (my fault) a day after placing it and they were able to get it fixed for me. I appreciate the great, fast service!

G
Review №68

Delivered on time as described! Always a positive experience with this company. I have been ordering products with them for 14 years.

To
Review №69

Very nice ink stamper, should last a long time. ThanksTom

Br
Review №70

Outstanding service and support! Holmes custom ships very quickly and produces high quality products. I have ordered custom employee name badges multiple times and will continue to order from Holmes Custom

Su
Review №71

Very easy to use website, friendly service, quality products and reasonable prices, what else could you ask for! Thank you for making it easy.

Pa
Review №72

Ordering online was easy, delivered as stated and order for the three date stamps was perfect. Nice and easy.

Je
Review №73

Easy to navigate and order. Arrived quickly and good quality

Tr
Review №74

The quality of the item I ordered was not of standard I had expected. Logo was almost impossible to see. Emailed that there was a problem and got an automated response that someone would get back with me. 2 weeks ago, no answer. Would NOT recommend doing business with.

Bu
Review №75

Plaque arrived exactly as ordered and only took a few days to arrive once shipped! I would order from HC Brands again.

va
Review №76

Pros- shipping was fast and good productCons- I wanted to make a change to my order before shipping. On the website, it states the best contact is chat which is NEVER available. I emailed the same day I ordered and didnt receive a response but a different email a couple of days later that my item shipped. I responded back and received a email that stated they had corrected it but the attached preview was someone elses name. Received the stamp that was not corrected and didnt want to go through the hassle of returning and possibly getting charged for a correction so just let it be.

Da
Review №77

Quick, easy turnaround. Service is exceptional

Ab
Review №78

Emailed the stamp order and 7 days went by with no response. I called them and they said they must have overlooked the email. They said the custom design would be made in Florida and would be shipped out in a week to the south Austin location. They would not directly mail me the product and so it would be at least 2-3 weeks. I wanted to stay local and so I called and chose City Stamp & Seal instead. They made it that day for cheaper and I picked it up the next day.

Go
Review №79

Very helpful, on time, good product, will take the time to make the design you want, will surely return for replete business

Gr
Review №80

Great products! FAST Shipping - Thanks!

To
Review №81

I love perfect, hassle free service. That is what I got from Holmes. I will use and refer them anytime I can.

An
Review №82

Perfect! Exactly how I wanted it to look and it arrived quickly.

au
Review №83

Great quality product which arrived earlier than expected. Thanks

Th
Review №84

Jana always a big help. Never a problem with any order.

Ja
Review №85

The name tags arrived quickly and in perfect order.

Jo
Review №86

Holmes Stamp is the best stamp and sign shop around. Their customer service is unrivaled, their products are the highest quality you can find anywhere, and they get everything done really fast! Look no further!

Ca
Review №87

The engraved name tags turned out wonderful and look like they should hold up well!

m
Review №88

Had a problem but product was corrected and shipped out the next day at no charge. Refreshing to find a company that want to make things right, right away.

As
Review №89

This company did a great job on my badge for the Red Cross. The badge was completed exactly how I wanted it to be.

Je
Review №90

I have used Holmes Custom for many years personally and for my employer. They have great customer service and products.

Mi
Review №91

Great product. Arrived on time and workmanship is superb.

Br
Review №92

I placed an order for a custom stamp, and it was shipped the same day. I chose the cheapest shipping option and expected it to take 2 weeks, but it arrived about 4 days sooner than I expected.

Lu
Review №93

Their service is fantastic, precise, and with a quick turnaround. Ive had the pleasure to work with Capitol Rubber Stamp for both professional and personal stamps. I feel confident in continuing my business with Jack and the rest of his staff.

De
Review №94

Overall, I had a very good experience. Great product, and the employees are helpful & easy to deal with. We received our 3 rubber stamps very quickly.

Jo
Review №95

Name tags with magnetic backs were clear and sharp, and they were delivered sooner than promised. Am very satisfied and will order from Holmes Custom again.

Su
Review №96

Item was as ordered and arrived quickly. Would do service with Holmes Custom again.

M.
Review №97

The stamp turned out perfect.

Ma
Review №98

Very professional and they deliver a very nice quality product. I recommend Holmes Customs to anyone looking for ID tags!!!!!!! Very satisfied👍

Ha
Review №99

We use Holmes Custom for our stamp and name plate needs. They do a great job and provide fast service! We highly recommend them!

Mo
Review №100

Extremely fast turn around and everything was perfect!

Information
18 Photos
100 Comments
4.6 Rating
  • Address:2021 St Augustine Rd E, Jacksonville, FL 32207, United States
  • Site:https://hcbrands.com/
  • Phone:+1 888-465-6373
Categories
  • Office supply store
  • Engraver
  • Stamp shop
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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