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Dream Doors and Windows
5220 Shad Rd #201, Jacksonville, FL 32257, United States
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Dream Doors and Windows
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Do
Review №1

Great experience at Dream Doors from start to finish. In the office, Sam, was great and very patient as we asked a thousand questions and made a decision. Someone came out to measure very quickly so the materials could be ordered and before we knew it the door was ready to be installed. Tyler and Joe installed the door and did a great job. They were very friendly and made it look easier than I know it was which happens when youre very good at your job! The door looks great, is installed properly and were extremely happy! Thank you!

Li
Review №2

We had a great experience working with Dream Doors. I plan on using them again and highly recommend them.

Kr
Review №3

We just had our front door done and we were so impressed from start to finish. Andy took care of the sales portion and he was great to talk to and extremely easy to get ahold of. He was very clear about what the process was and told us the prices upfront. He then matched the glass we wanted to test out on a picture of our house. When we chose which one we wanted, we paid and it was ordered right away. They had originally told us it would be 3 weeks but only a few days later they called and said it was in. I scheduled the people to come out a few days later. This morning they called and even asked to come earlier if we permitted and I definitely said yes. The two men who handled the door did so with excellence and I am so so so thrilled with the final product. I would highly highly recommend!!!!!

Ve
Review №4

I would like to thank you Dream Doors for the beautiful and professional job that you did on my front door. It looks amazing I LUV It. This was some years back But new look made all the difference in the world it help increase the value of my home and also when I got my new door done by Dream Doors everyone in the neighborhood Loved it so much they did theirs front door too. I put my home on the market a months ago ago and sold It but one thing that the buyers said when I was showing my house to be sold was how beautiful the front door is. Thank you Dream you can do my doors in my next new home.

Ch
Review №5

We procured quotes from 4 vendors for a new front entry door and chose Dream Doors for the project and boy are we glad we did. Dream Doors worked with us from beginning to end. We picked out the features we wanted and got exactly what we wanted from Sam. Leisa kept us informed every step of the way. We have heard horror stories from friends regarding vendors who subcontract the installation. Not so with Dream Doors. They use their own trained installers. And Matt, our installer was a joy to work with. He anticipated our questions before we asked and did an awesome job of installing the door packet. I would highly recommend to anyone to trust their doors to Dream Doors.

Pe
Review №6

They were TERRIFIC. We need special discontinued leaded doors and Brandon was able to obtain them from other related companies in the US. Then I cant say enough of how great Matt did the installation. To call him a perfectionist would be an understatement. The whole team is just GREAT!

Je
Review №7

I used to go to San Marco but now go to this location specifically because Rob Gatta is there now. The service is always above and beyond anywhere else in the fine jewelry business. He doesn’t give a hard sell and will work with you to find exactly what is right for you. I can’t recommend him highly enough.

Su
Review №8

Love this door!!! Totally changes the look of my home. Good work by Dream Doors and getting many compliments from my neighbors! Dream doors is great to work with and delivered and installed it in less than 4 weeks from my first visit to their store. Very impressed with their service!

Co
Review №9

This place was great initially. Responsive when getting a quote or needing questions answered. That is until they completed the installation. I have attempted to get issues corrected and either been told it is easier if you just do it or been entirely ignored by the sales rep. I have emailed Kirk (GM) directly and got no response. It has been 8 months now and all I want is for the job that I paid several thousand dollars for to be completed.

Ja
Review №10

Great staff and easy to work with. zach makes the whole process smooth.

I
Review №11

I would never hire them again and would not recommend anyone else hire them.PLEASE THUMBS UP this review if it helped you in any way.They broke our front door doing glass install.I had to call 5-6-7 times over a period of months to get them to respond to the problem then, wirhout even looking at the door they said We didnt do it, now they clearly did it. They tried to hide it, then they refused to discuss it, then they hid from it. Now truth is they could have fixed it pretty inexpensively, but they chose to hide and deny instead.Not honest business people.

Ni
Review №12

Extremely happy with our new front door from Dream Doors. From the tireless assistance we received in designing our own dream door in their showroon to, four weeks later, the dedicated workmanship in the precision four-hour installation -- making everything perfect, from top to bottom. My wife and I will always be grateful to all those involved. We would highly recommend you visit Dream Doors if youre really looking for one.

Pa
Review №13

I replaced all the windows and doors in my house which included 2 glass sliding doors and a double front door. They were all done in two days, thats 14 windows, 2 glass sliding doors, double doors and two entry doors. The crew was very professional and did outstanding work. If I had to do it again I would use them again. I am very pleased with the products and services.

C
Review №14

They were the best price in town on Pella windows. Their vinyl windows were about equal to the small local guys.

No
Review №15

Wow! What an outstanding job by Mike and his Dream Doors team! From beginning to end, no better place to purchase a beautiful new door! It transformed the outside entry to our home and also the inside entry way. Mike was professional, caring and on top of the job the whole way. The installers were on time, meticulous, and very respectful! Does your home need that little something special to enhance its beauty? Call Dream Doors! They wont disappoint!

Da
Review №16

I talked to Brandon for 10 minutes on Friday explaining what I needed (French doors and side lights to fill a 10 feet wide space, fairly standard set up) but he didnt seem to know what I was talking about and never followed through with an email, even though I offered to email him a photo, lazy, shoddy service (I had to give one star to enable me to post this)

Jo
Review №17

I was referred to Dream Doors by a good friend who was impressed with their work. I can certainly tell you that they do not disappoint. I initially spoke with Andy by phone and he knew his product well. He sent me choices by email and allowed me time to pick a door glass to be installed. The installer was personable and did phenomenal work. The difference is amazing, and I can’t stop looking at my new door, and how it improved our house!!! Kudos to Andy and the team at Dream Doors.

Aa
Review №18

So far I am very disappointed. Very poor communication and planning by their sales and install teams. The few hundred dollars you save is quickly lost in poor planning and communication. Extremely frustrating to deal with, once the purchase is made say good bye to communication or any kind of updates. They cancel morning of because its too cold, even though they knew it was a cooler morning and confirmed the day before. The only confirmed because I reached out to them them because no one contacted me for 13 days prior to install and painting. I am now trying to return my sliding doors that still have not been installed after 3 months an no updates or communication from Gregg our sales rep.

Pa
Review №19

Dream Doors did a great job installing a full glass as a makeover of our front entry door. The hallway and interior living space were completely transformed. The team arrived promptly, were courteous and completed the job very well and timely. The experience was great from start to finish. We have no hesitation in recommending Dream Doors and would definitely use them again.

Da
Review №20

We had our front door done a couple weeks ago and we are extremely happy with the result! It looks awesome and brightens up our house. Very professional and had it done within the hour. Will recommend to friends and family. Thank you again!

Mi
Review №21

Our research for glass door inserts and a pair of double French doors doors started and then ended with Dream Doors. I thought they could have been a bit more helpful in the beginning, as I knew little about replacing the doors I hated in my new house. But ultimately, Dream Doors was the most responsive and helpful when we visited their showroom, they have a great selection, complete customer service, on site pre-measuring at our home, and the best price. Our installation was rescheduled initially and they were extremely thoughtful of our schedules. The doors and hardware are absolutely beautiful and were impeccably installed with precision and care.Allen and Mimi Anthony

Se
Review №22

Not happy with my door. The installers scratched up the door pretty bad when they put it in. When I pointed out the flaws they just handed me a bottle of touch up paint to fix on my own. I told them that they should fix it, and when they returned, the guy used a different sheen of paint and made the door look even worse. The owner was very rude and didn’t want anything to do with us after installation. BEWARE OF THIS COMPANY!!!

St
Review №23

We had Mike install double glass doors (Laurel double in black) in our main entryway. The doors look fantastic. We’ve had several neighbors drop by within the first few hours to compliment how nice it makes the house look. Extremely well made. The installers were great to work with.An extremely professional finish. Very highly recommend!!!!

Ma
Review №24

Wonderful experience. Dee was so helpful and incredibly patient is assisting me in finding just the right door. The installation was done professionally and the people doing it were very nice. I was informed when the installers would come and how long it would take. They arrived and completed the work in that time frame. I love my door!

Bl
Review №25

Dream Doors lives up to its name. My wife and I had excellent experiences with every member of the Dream Doors staff, from its owner Mike, to the project manager Brian, to the installers Brandon and Andrew, to the crew who later came out to do the finishing work. Every person was gracious, attentive to our requests, and expertly skilled. The finished product is remarkable, so much so that we decided to replace a different exterior door after seeing the transformation that new front doors made to our house. I highly recommend Dream Doors, especially now that the business is transitioning into additional products and services. I plan to consult them again, first, if we have such needs in the future.

A
Review №26

This company is fantastic! They were great to work with in selecting our door and sidelights. The installation was really impressive. First they carefully removed my old door and sidelights. There was no damage to the stucco on the outside or any of the walls inside. Then they installed the new door and sidelights. Measurements were spot on. They caulked and sealed everything perfectly, and cleaned up the work area when they were done. This is a family run business from the owner to the installer. I would highly recommend them!

Te
Review №27

Our project was the complete frame and door replacement of a 8-foot+ door with a sidelight and decorative glass. After researching our options we chose Dream Doors to do the work and we couldnt be more satisfied with the quality and results. Beautiful work! The entire Dream Doors team was great! Brian is an expert in every aspect and was a complete professional every step of the way. As was Dee, who is an absolute gem. Once selections were made Dream Doors handled every detail right down to the final, minute touch ups and instructions on future care and preservation. Thank you Dream Doors!

An
Review №28

Good display of glass, informed sales

An
Review №29

OMG. Were do I start. They turned something so terrible into something beyond belief. They replaced the old doors out along with all the casings and moldings and put in the most spectacular doors possible. Not only did they matched the trim to the existing base boards on the inside but also on the outside. And they totally cleaned up ..I’m talking they got down on their hands and knees and washed the floors around the doors. Brian, Brian, Brandon, Mike and the total door team not only came to help they totally had me crying (happy tears) yesterday when I saw the results. Also we can not forget about Dee and Janice. They are the pros on the phone to answer questions and send you in the correct direction. I can definitely state the value of my home has increased. Dream Doors you are TOTALLY AWESOME. Call them You will be happy you did Thank you Dream Doors. Rick and I will never never forget what y’all did.

Be
Review №30

Super! The door we purchased is beautiful and sturdy. The service was excellent - they came out when they said they would and completed all work to the highest standards. I would recommend them without hesitation. Dee even came in on a weekend when the showroom was closed to allow us to look at various doors and pick out our colors. Thank you!

pa
Review №31

Brian Combs was very helpful with our door selection. Janice did an excellent job helping with all the schedules. Ted and his co-worker were very professional with the installation. Steve did an outstanding job of touch up. Will be doing business with Dream Doors again for our next project.

sc
Review №32

From the initial call to Violet in sales to the day of installation, a very pleasant experience. A very high quality product sold and installed by professionals.We absolutely love our new doors and highly recommend Dream Doors over the “ big box” DIY home improvement stores!Also, a big shout out to Jared who came to do the installation, made the whole project come together is a very professional and polite fashion.

Ja
Review №33

Im so grateful our Nextdoor neighborhood website listed this company in its recommendations. I contacted Dee, Dream Doors saleswoman via email and phone, and we went back and forth communicating for a couple of weeks until I was able to find sidelights in my budget and style. This was all done without ever stepping foot into their showroom. I was so impressed at Dees follow through and professionalism.Upon scheduling the installation, I began communicating with Janice, who also embodied the professionalism aspect.Today Jared and Chris did the actual sidelights installation, and Im pleased as punch! Both gentlemen were courteous, communicative, highly skilled, thorough, detail oriented, and focused. Jared gave me useful tips for aftercare and information that will undoubtedly save me time, energy, and efforts with my actual door replacement. I wholeheartedly recommend this local business, and encourage anyone needing work done in their area of expertise to give them a call.

No
Review №34

Dream Doors done an awesome job replacing my patio doors!!! I would definitely recommend this company.

Ka
Review №35

I absolutely LOVE my new door! Its a dream come true door!Excellent customer serviceHighest quality productsProfessional workmanship/installationDont go anywhere else for your new front door!

Tr
Review №36

Dream Doors was a dream. They were easy to work with, wonderful installation and pleasant and agreeable to our ideas. Excellent customer service. Highly recommend.

Ma
Review №37

Just dont get better than this just go and visit the show room speak for it self thank you

V.
Review №38

I have a listing that has several windows that are fogged. I googled, called Dream Doors and asked for a quote to replace the windows. This company is AWESOME!! The gentlemen I spoke with said that I did not need to replace the windows, just the glass and proceeded to give me the name of someone else that would do the job. Just think how wonderful this world would be if auto mechanic had the same standard of ethic. I will definitely recommend Dream Doors to all the agents in my office and everyone I meet that is in need of this companys service.

De
Review №39

My door was installed earlier this month and I love it.. the entire staff was very attentive and patient.. the installation of my door was very professional.. I highly recommend Dream Doors

Ka
Review №40

Dream Doors and Windows did an excellent job on the installation of my new front door. i was able to order a Therma Tru unit through them- the process was easy and the communication was great. We did have a hiccup with the process but they were so quick to get it fixed. Installers were pleasant and professional. Would definitely go through them again.

Gw
Review №41

Quality Quality Quality! Finest workmanship, installation, and service after the sale! Great company, employees, and product! Highly recommend Dream Doors for all of your door needs.

Br
Review №42

Mike and Lisa are Carolyn and Is best friend. They are honest., trustworthy and they will be there for you when others wont!

Lo
Review №43

We have had SUPERIOR experiences with Dream Doors. First we had our front door replaced and we couldnt be happier with the quality of the products AND installation. The office staff was very responsive to any and all of my questions. Totally professional! Because of the positive experience we had with our front door, we used DD again for window replacements on the front of our house. Again, stellar service and installation. Both times, Ted was our installer and we couldnt be more pleased with his integrity on doing a great (not just good) job with both of our projects. Will definitely call back when our other windows need replacing.

Sh
Review №44

Mr. Kirk Rainy is The Window Man! Kirk is also certified by Pella. He is competent, courteous, honest, reliable, and patient. He made suggestions, explained various products and offered financial options (making it all feasible). Thanks to Kirk, my 40-year-old wood casement windows were replaced with durable, Pella fiberglass casements. Kirk is very kind and even sweetened the deal by including replacing a set of existing but defective French doors with absolutely gorgeous, quality, custom-made fiberglass French Dream Doors!When it was time for installation, it was Ted’s turn to shine. Ted is a powerhouse of energy, knowledge, efficiency, and a master carpenter to boot! Ted is the nicest and hardest working person I’ve met in a long time. For two days, he was in constant motion removing a dozen windows and French doors, installing new ones, cutting and adding trim, caulking, and then cleaning up meticulously afterwards! What a gem!The Pella windows and screens are incredibly clear and beautifully frame the outside views. The French Doors really are a Dream! After researching many, many window companies, I know that selecting Kirk Rainy, Pella Windows, and Dream Doors was by far the wisest choice. They are ahead of their class in The World of Dream Windows and Doors! Thank you so much!

Vi
Review №45

Great company to work with. I would definitely recommend Dream Doors for your next Door and Window replacement.

Vi
Review №46

I had Dream Doors put a beautiful glass into my front door and they also did several patio doors for me with the wonderful shades inside the door so I didnt have to worry about dusting them yet I had the shades for privacy when wanted! If you are looking for solutions for your doors... Dream Doors is the place to go! They are the DOOR guys!

Ch
Review №47

Kirk is a wonderful an caring salesperson. He is detail oriented and will make sure everything is done correctly.

Da
Review №48

Nothing but quality, dependability, and above all honesty. Highly recommend Dream Doors.

Am
Review №49

Kirk is awesome to work. Always so patient and enthusiastic!!! Definitely recommend

Th
Review №50

Master craftsman and upscale installation!

Mi
Review №51

Just another Jacksonville company that has horrible customer service. Contacted them on 6/23/18 looking for a quote on a front door and was promised info by Monday, 6/25/18. Today is the 28th and still nothing. So I will move on, in search of a company that embraces customer service and is really in search of new customers. Amazing how many Jax companies just dont care.

De
Review №52

Just had gorgeous glass & wrought iron unit installed thru Dream Doors and must say was so very pleased with their professionalism and quality of work ! Installation crew was also so very efficient!

ra
Review №53

Great group of guys, very professional! Installation went smooth, Brandon very caring and thoughtful!!

Be
Review №54

Honest and fair company that does outstanding work!!

Ka
Review №55

Great people / great company / great products !

ki
Review №56

They have a very good selection. They were nice, very easy to talk with..

ja
Review №57

Go to a real door provider if you want expertise.

Ji
Review №58

Kirk is a real expert! Very knowledgeable and professional.

Ja
Review №59

Poor quality and installation had repeat visits with little satisfaction

Do
Review №60

Good people, great products, excellent service!

Ch
Review №61

Great products and staff

No
Review №62

Great product & impeccable staff..

Sa
Review №63

Great company with awesome doors!Love my doors!!

Ro
Review №64

Wonderful service and extremely helpful ! ! !Thank you

Mi
Review №65

Kirk is very professional and detailed oriented

Jo
Review №66

Great Staff, they really care!

Me
Review №67

Will never ever use this company again! They are incredibly unprofessional, rude and dishonest. Do yourself a favor and use another company. I wish we had.

Mr
Review №68

Great options and great service

Pe
Review №69

Wonderful

Ma
Review №70

Super rude workers, arrogants, like they think they are the best company, very far away from that. Not professional at all.

Information
100 Photos
70 Comments
4.6 Rating
  • Address:5220 Shad Rd #201, Jacksonville, FL 32257, United States
  • Site:http://dreamdoors.com/
  • Phone:+1 904-880-7778
Categories
  • Door supplier
  • Window installation service
  • Window supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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