Most of the time when I go into the store, its easy to complete my purchase and be on my way. The cashier is friendly, too. The pharmacy is usually quick, always accurate, and friendly. Drive-thru pharmacy is not so fast, however, depending on who is working the window. I realize some customers orders are more time-consuming to take care of than others, so it doesnt accomplish anything to get upset about a little wait in my car. Customers should try working a drive-through window during rush time, they might be less apt to gripe. There are worse things in the world besides waiting in your car to pick up your medicines. Romans 10:9-13

Jen in the pharmacy was the best experience I have ever had in the drive thru pharmacy! I only filled one of my two prescriptions totally exhausted and she was so sweet about it she told me to circle the building and come right back and she would rush and get it right out so the car behind me could go really quick ! Literally circled right around and she had it ready in her hands! That’s 5 star service if I have ever seen it ! Hats off to her! 😊

Good Morning America, I was at the Walgreens (7224 Merrill Road) and I asked Jessie the cashier. Was there anyone there that could help me in the photo lab. Because I needed some help transferring some photos to a memory stick. He gets all agitated and rude because I asked him a question. Then I spoke with (David) the manager about the encounter with( Jessie) the cashier. And David the manageract like he didnt have a care in the world what I was saying and was very little help in the photo lab. I am a paying customer and I will not tolerate that kind of behavior. So needless to say I will never shop at Walgreens ever again. And I will encourage my friends to do the same.

Mrs shalini was very nice an professional its why I came back after several bad experiences

Jesse was very helpful as the cashier. Thanks for making the trip such a breeze!

The Management has no idea of law and EEO or American disability act they violated and Store Manager left the District Manager Andrea and HR did nothing to protect the employee they just kept quiet ...Americans with Disabilities Act (ADA)The ADA prohibits discrimination on the basis of disability in employment, State and local government, public accommodations, commercial facilities, transportation, and telecommunications. It also applies to the United States Congress.To be protected by the ADA, one must have a disability or have a relationship or association with an individual with a disability. An individual with a disability is defined by the ADA as a person who has a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment. The ADA does not specifically name all of the impairments that are covered.ADA Title I: EmploymentTitle I requires employers with 15 or more employees to provide qualified individuals with disabilities an equal opportunity to benefit from the full range of employment-related opportunities available to others. For example, it prohibits discrimination in recruitment, hiring, promotions, training, pay, social activities, and other privileges of employment. It restricts questions that can be asked about an applicants disability before a job offer is made, and it requires that employers make reasonable accommodation to the known physical or mental limitations of otherwise qualified individuals with disabilities, unless it results in undue hardship. Religious entities with 15 or more employees are covered under title I.Title I complaints must be filed with the U. S. Equal Employment Opportunity Commission (EEOC) within 180 days of the date of discrimination, or 300 days if the charge is filed with a designated State or local fair employment practice agency. Individuals may file a lawsuit in Federal court only after they receive a right-to-sue letter from the EEOC.Charges of employment discrimination on the basis of disability may be filed at any U.S. Equal Employment Opportunity Commission field office. Field offices are located in 50 cities throughout the U.S. and are listed in most telephone directories under U.S. Government. For the appropriate EEOC field office in your geographic area, contact:

Tuesday I ordered 3 same day picture canvas. It was scheduled to be ready at 6:30pm. I got there at 7:30. It wasnt ready. I was told to come back in 2hrs. I decided to go Wed. I got a call that morning, it wont be ready until the Thursday. So, I show up on Friday theyre working on one. They dont have frames for the other 2. I was told to order it from another store. I wish someone wouldve said that TUESDAY!!!!!

Yesterday my husband and I get there the PfiZer vaccine. Excellent service . Very professional.

Front store staff is usually rude and seems to be annoyed by every customer interaction. Went to the pharmacy to buy Sudafed and there was some homeless guy at the window next to me who randomly threatened to kill me during the entire transaction. The pharmacy intern continued to serve him like it wasn’t a big deal. Places like this make me realize how lost this neighborhood is and how the only smart thing to do is move.

Store manager wouldn’t sell cigarettes unless I let him scan my I .D.Phil Caruso, a spokesman for Walgreens, says the drug store chain only scans the back of customer licenses to verify the customers age and Walgreens never collects, stores or sells that information. But it has been accused of doing so in the past.Feb 4, 2019

Very slow and under staffed

Having trouble getting into reach with them, no one is answering the phones.

Wont pick up phone and leaves me on hold.

Manager was the rudest most unprofessional supervisor I’ve ever ran across- their perfume selection is disappointing- never will I go to this location if customer service is what I’m actually needing

Extremely slow service for the pharmacy. Scheduled a vaccination appointment at 10:30 and showed up 20 min early. Was waiting in line for 40 mins before I could even get checked in. Took at least a half hour more before I could get my shot. Dont make any plans for the day.

Pharmacy woke pick up

Pharmacy techs here are incompetent. This is coming from a hospital pharmacist by the way. Called in for a prescription that clearly comes in both tablet and cream. And the technician kept telling me that it doesn’t exist. Really? Go back to school. Seriously.

Last Friday I picked up my Tramadol/Acetaminophen medicine supposedly there were 40 pills in the bottle and the next day I found out that they had not given me 40, they gave me only 30. I went to the pharmacy to make the claim they assure me that they checked twice and that the pills they gave me were 40. I am totally sure that I do not have 40 they gave me only 30 pills in that bottle. I will not claim 10 pills Because I am dying for them athough the doctor sends them to me because I need it, but I am not really needing them, I am not dying, that is, what I can tell you is that someone from the people who work in the pharmacy who were there that day kept 10 Tramadol pills, they did not deliver them to me, they kept 10 in the bottle says 40 and they only gave me 30 !!!! I AM COMPLETELY SURE somebody in the pharmacy kept 10 pills, is serious!! It is better to count them being right there in the pharmacy window so that later what happened to me today does not happen!!!!

Good enough.little wait.

Excellent pharmacy

I visited this Walgreens today (7/5/20) with a broken toe to purchase some things to make my healing process more comfortable. After gathering the items I then proceed to checkout but noticed that there were a line of about 4 people already, everyone socially distant of course. Instead of joining the already long line I opted to limp over to the photo department to checkout instead. I believe the young lady name is “Mya.” “Mya” was breaking down some kind of something and I asked if I could check out here. She told me, “sure it’ll be 10-15 minutes I’m breaking down this.” I’m like wait, what? I have maybe 4 items in my hand, there’s an obvious line upfront and not to mention I’m limping, still in a little pain not that she’d know but I was take aback like, wait so you can’t even stop maybe for 3/5 minutes to ring me out? I worked for Walgreens back in the day when Fred Zeiler ran the store (May He RIP) over on Ft. Caroline so I am pretty well versed on their policies unless the customers doesn’t come first anymore.I felt like that was so rude, distasteful andunprofessional. Maybe someone needs give “Mya” course in customer interaction because she is lacking or maybe she just didn’t want to help me. *shrugs*

Pharmacy with a little bit of everything else too. Easy to spot, seems like one on every corner. Professional staff, pharmacists are very helpful. Ample parking, drive through available.

Was an every day shopper here until recently when a cashier incorrectly rang up my items and then stated I only gave her $10 for my purchases when I actually gave the cashier 2 $10 bills! It took me 3 days to get in touch with store manager and the manger that was on duty the night of the transaction refused to count cashiers door when the issue happened! Horrible customer service at this location and now I am $10 poorer because of her mistake! That’s alright I believe in karma and the truth will set me free! Keep the $10 you stole from my pocket you have lost a customer for life!

I really dislike the staff and pharmacist here . They are absolutely judge mental . Anytime I call it ruines my day. They literallyScream into the phone at me for asking certain questions and don’t seem to want to do their job on their end dealing with insurance and or doctors . Absolutely unkind, evil and unprofessional. The pharmacy staff should be ashamed of themselves.

Made a flu shot appointment specifically because I am high risk for COVID-19. Made to wait THIRTY MINUTES so the pharmacist could do after-lunch “cleanup”. The patient should come first, not the chores. Two thumbs down.

Everyday shopper and just about every employee knows me and my medical issues and always makes sure to check in on me and at least say hello.. Pharmacy staff is amazing, friendly, and very understanding.. My favorite Walgreens by far!!

The prices are always wrong and if youre going to have a locked bathroom at least let it be clean I dont know the purpose of having a bathroom locked if youre not trying to at least keep track of the people coming in and out so you can know when to clean it. Had to wait 5 minutes just to use the bathroom because the guy at the cash register had to call someone to open the door.

The pharmacy always takes too long when picking up prescriptions. It’s always Atleast a 20 minute wait. They need to hire more people!

Love this wallgreens. Great staff. Very helpful. And very clean. Not the closest to my home. But worth the drive.

The pharmacy never has your medication ready. The people are nice but the way the automated service works is aweful. Not a fan of this store, the parking is terrible. Store feels cramped. I was used to the big store on univ/Arlington. They closed that one up. This one is just plain out of my way!

Great place easy to shop great deals and staff

The pharmacy workers at this walgreens are very rude. They do not communicate with the customer, it bothers them that you ask questions is like they do not know what they are doing and they are not professionals at all and it seems that they are racist because they treat me very badly I do not know if it is Because I am Latina or just because they are so Inprofesional.

Great staff, stays well stocked. Kids hanging around outside can be a bit pesky at times but other than that place is clean, convenient.

Generally quite. Staff are friendly. Clean with publicly available restrooms.

Disrespectful staff in the pharmacy is all I can say. If you are getting a narcotic they make you feel like a junkie. I was even called one.

Professional service, always attentive to the needs of its client

Very rude and unprofessional. When I asked to speak to the pharmacy manager, she said she was...I find that extremely hard to believe. Transferring my prescriptions.

Great place to get Medication, As seen on TV things, or Last minute things...

Seemed clean, was quiet, nice selection of products.

Always have a good experience here

The worst customer service, rude to custmer, unprofessional

Everyone is always friendly.

Workers are helpful and friendly.

Its a nice Walgreens.

Convenient to home.

Its the average Walgreens. Ive gotten to know the staff a little and they tolerate me.

It smells like urine in here and customer service is non existent.

Its close by and that is the only reason.

Good location

Professional n very clean

Great deals

Isnt 24hrs

Love it

Friendly staff

Friendly staff

Great pharmacy sevice