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Gator Carpet and Tile
9452-1 Philips Hwy, Jacksonville, FL 32256, United States
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Gator Carpet and Tile
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J.
Review №1

Great customer service and great products. Needed something to cover my epoxy garage floor due to it is a safety hazard when wet. The team at Gator Carpet recommend their industrial carpet tile for the garage. It is perfect. Looks great, you can use a blower or run a vacuum over it and when it gets wet, it dries with no issue.

Th
Review №2

Great customer service and best prices in town. We remodel a lot of homes and Gator Carpet is always are go to when we need flooring whether it is carpet or vinyl plank. Highly recommended. And a special thanks to Shane for always going above and beyond.

Ke
Review №3

Great install, amazing prices, easy to pick from on site inventory. After assuming big box stores were the way to go, we reached the end of our rope trying to deal with Lowes for carpet, where they charge a $35 measurement fee that gets refunded when you buy carpet from them. What they dont tell you is after you have their contract company measure, it takes days for them to get that info. After youve waited days and called to find out if you can finally order your carpet, I personally had to speak to a manager to find out if the information was in because there was no one in the flooring department to answer phones. They confirmed the information was in so we stopped by that evening but were told by Khalid the flooring specialist that only two people can quote carpet and neither worked that day. We went through all of that before going to Gator. It made me appreciate Cat so much more, from her friendly approach and knowledgeable service, we picked carpet and padding, set up an appointment for measurements, and were on our way in less than 30 minutes. We were able to pay and schedule over the phone. The installation went flawlessly and our house looks and most importantly, smells so much better. Thank you to this entire team for doing such a stellar job.

St
Review №4

Save time and money by going to Gator first! If you can find an in-stock carpet that you like, chances are you just found your carpet. Their in-stock carpet is priced lower than carpet which is ordered. I found a good quality nylon at Gator then I went a few other places and I just kept coming up with more reasons to go back to Gator. My sales rep was John but we also talked with Shane, the manager. It was so pleasant doing business with them. I’ve never replaced carpet before and they were very helpful and patient in educating me. Pat was our installer. He did a fabulous job! Our rooms are a bit larger so he had to do a lot of seam work which looks perfect. Everything turned out great! I highly recommend them; I’m a bit of a perfectionist so I don’t say that about just any company.

Al
Review №5

This company is fantastic the salesman was nice and not too pushy and answered all my questions his crew came out exactly when scheduled, was super professional and did an amazing job the place looks fantastic I can definitely recommend this place to anyone looking for new carpet

Su
Review №6

I love my new carpet. It really makes that room look better. And the installers were awesome. Fast and efficient and quality work. I also like the extra padding upgrade that I purchased.

Rh
Review №7

Excellent job. From the sales personnel to the installers everyone was very professional. Installers, Anthony and Jeremiah, did a fantastic job.

An
Review №8

Great customer service and prompt attention to every detail. Diego, the installer did a fabulous job. Hes a very nice young man. I am thrilled with my new Indigo carpet.

Br
Review №9

The absolute best in Jax for anything flooring. I use them for all my clients and all my personal investments. They always do what they say they will, and have great prices. Shane is amazing and the crews do any excellent job. Thank you so much guys! You all rock!

Wi
Review №10

After contacting the Home Depot and finding out that they charge $35.00 just to come out and measure, I decided to go online and see what else was available out there. And I am so glad I did. Gator Carpet and Tile is the way to go. From the first impression, at my home when they came to measure (for free), at the store, and all the way thru to the completion of the carpet installation, the whole experience was sterling. Lots to choose from. Good quality carpet. Great prices. Everyone was very courteous and professional. Diego had that carpet installed in rapid time, being friendly and knowledgeable all the while.Will definitely use this company for all my carpet, and/or tile needs in the future.

Ju
Review №11

Big Thanks to Anthony and Jeremiah, Carpet looks great. Awesome job!

Je
Review №12

If anyone is looking to have new flooring laid, Gator 🐊 Carpet & Tile are the best! We had them install Luxury Vinyl Planks on our first floor throughout. We elected to have them jack-up all of our old ceramic tile, which is typically not a pleasant experience. But, Gator’s install crew did a great job with getting it done fast, and they were considerate of our needs in trying to live our daily lives in our home while they were working.Shane & his crew just finished with Phase II of our LVP install - the stairs, landing, and loft area. This install crew did not disappoint, either! The precision with which the installers made their cuts to ensure the planks on our stairs looked seamless & beautiful, could only be considered a true art form! They are masters of their craft!Shane and his installers are professional, considerate, fast, and they always strive for perfection. We HIGHLY recommend Gator Carpet & Tile to all of our friends & neighbors!

Ha
Review №13

I have know John of Gator carpet since I first get into real estate business more than 10 years ago. All these years, I have not bought carpet from anyone else. For my own home, for my investment properties, for my customers properties....and I recommend Gator to everybody i know. I probably have bought close to a hundred (house worth) of carpet from Gator. The price is always reasonable, the work is good and everybody is super nice.

Ja
Review №14

I really enjoyed my experience with this company. Other companies’ prices were very expensive for similar carpets. They were able to get to us fast and arrived on time. The installer, Diego, did great work and even offered to vacuum up after himself! I will call them first for all my future carpet needs!

Jo
Review №15

Have worked with Gator Carpets in two of our rental properties have no complaints. They do an amazing job. They are highly recommended. And Diego has been the installer on both he is an excellent installer! Johanna from Florida’s Remodeling Brothers.

Ma
Review №16

They did a great job for me on my tile in my wash room. I was very pleased on the finished product and service. Challen was very polite and easy to work with and made sure we were happy with the finished job. I will definitely use them on my next job! Thanks

Ka
Review №17

They are extremely easy to work with, very professional and accommodating !

De
Review №18

I had a great experience purchasing flooring from Shane at Gator Carpet and Tile. He is very knowledgeable in this field, had answers for all my questions and when he didn’t, he quickly found the answer. He is very patient and kind as it took me about two weeks to figure out what I wanted. He did not mind at all when I called several times with more questions. Each time I visited the showroom, I had my 14 year old son with me. Shane was very kind with him as well, answering his questions and addressing his comments and concerns. There’s not a lot of sales people out there that would do this. My son is on the high end of the autism spectrum and the way Shane presented himself with him made this a great learning experience for my son as well. That meant a lot to me. Outside of my personal interaction, Gator has a wide variety of products to choose from at all price points. A lot is even in stock making that last minute purchase go smoothly. I would highly recommend you check out Gator for your flooring needs!

Ge
Review №19

We LOVE our new flooring. Our sales person, John, was wonderful. James and Robert did an exceptional job with the installation!! We are so happy with Gator Carpet and Tile!

Lo
Review №20

The owner Curtis Webb and one of his installers James Lowe are super kind and helpful! James does great work and Curtis is great to employees and customers alike!! Highly recommended!

Br
Review №21

Great experience. John was knowledgeable and professional. Anthony did an outstanding job on the install. On time and courteous.

Jo
Review №22

Needed small remant .very reasonable

ca
Review №23

Shane and Anthony are awesome to work with. Anthony did a great job on the installation

Sh
Review №24

My experience with Gator was so refreshing. They were straightforward and helpful from the start. They were able to quote me an estimate right over the phone, and their price was pleasantly surprising! Their service was extremely accommodating and client-centered. Best of all, I love my new carpet! I will absolutely use Gator carpet again in the future due to their low prices and great service!Update: One year later I came back to have them install carpet in my living area. I’m very pleased with the finished product!

Je
Review №25

Excellent service! Quick installation when another company failed to show up. Diego is kind and professional. Really great carpet!!

Sh
Review №26

Diego was a great installer and hard worker. He did a fantastic job for us . Thanks to John as well for all the help.

Ma
Review №27

Diego did a great job doing the carpet at my house, he was efficient and a very hard worker, and did his job flawlessly, would definitely recommend.

os
Review №28

I hired gator carpet and tile and I was not disappointed. The experience from start to finish was amazing. Diego did such a great job installing the carpet with the removal of the other carpet. John did such a great job helping me pick out carpet.

Ta
Review №29

Shane, the store manager, was great! He was very patient while we chose the perfect carpet for our repair, and he gave us a fantastic deal. Well be back!

Ju
Review №30

Shopping for carpet was a real pain until we found this place. Great service with great pricing and no hidden fees.

Ke
Review №31

Our experience with Gator Carpet and Tile was good. The sales person was helpful and the selection was surprisingly robust for carpets they had in stock to accommodate our abbreviated timeline. We love the carpet. But the real reason for this five star review is thanks to the installers they sent out, Anthony and Oscar. Not only were they highly skilled, they were so professional, and extremely pleasant. Anthony and Oscar made sure every detail was perfect. They also left the job immaculate. This team, Anthony and Oscar, make Gator Carpet look good, and because of their excellent service, we will be repeat business for Gator, and recommend Gator to all our friends.

PT
Review №32

We are so happy with our new floors. John, our salesperson, was amazing. He came out to measure the same day we went in and picked the tile and carpets. With an old incontinent cat, and stubborn dogs, we needed floors that could handle the “more than occasional “ accident. The installers were personable and trustworthy, Robert and I think Chris ( sorry !). Also, shout out to the 2 rooms of carpet we got! Highly recommend. Oh, and we went to a large chain home improvement store first, but they were 6 weeks out to get service. Our new floors were on the rim and out the door, 2 weeks from purchase.

Mi
Review №33

John helped us with our project and it was a success. We have used Gator Carpet and Tile many times and have always been happy with the results. Professional and courteous. Thanks John!

Ra
Review №34

Shane, the store manager, patiently worked through the process with us, helping us select a great product and scheduling the installation at our convenience. James and another Shane performed the installation efficiently and effectively. All of the above contributed to a great end result. We would recommend Gator Carpet and Tile to anyone

Dy
Review №35

Very helpful in finding the carpet I was attempting to repair. Definitely will be using in the future.

va
Review №36

Gator carpet offer price and quality for lowest price in the city and John offer great customer service and product knowledge

za
Review №37

Worked with John and the team, great pricing, prompt service, would definitely use again.

Ch
Review №38

Great products and service! The staff is super nice and knows exactly how to get clients what they need at a reasonable price. Highly recommended.

mi
Review №39

John was a great help to pick the right carpet and schedule the project immediately.

Je
Review №40

Gator did an awesome job on our house! They installed a superior engineered product for $6,000 less than the competing bids we had for an inferior vinyl material. The other places didnt have the selection of products that Gator had to select from. I highly recommend them. Shane was awesome to work with!

os
Review №41

Emily and Shane were awesome. Great price and great service!!!!!

Ta
Review №42

I just have to leave a five star ⭐️ The whole process was painless. There was not a pushy salesman, just a salesman there to help. Jim installed the carpet today and did a fabulous job.

Ro
Review №43

I would have gave them five stars if they were showing up on time. Overall happy with the installation and carpet.

Ke
Review №44

Aaron was great to work with to help pick out carpet and padding for our whole upstairs and half of our downstairs. The installer Diego was very professional and did a great job. I would highly recommend Gator carpet for all of your flooring projects.Thanks again Gator carpet

J
Review №45

Very professional, Shane is a really nice guy and will work with you to get the best carpet that meets your needs.Anthony did our installation and was very professional made sure he walked through with us to make sure we were happy with the job.Thanks Gator Carpet!

Gu
Review №46

Excellent work at an affordable price!Shane has been incredibly helpful throughout the process. He was able to answer most of my questions over the phone and went out of his was to make me feel like a valued customer.Bobby and his crew did a great job removing my old carpet and installing the new padding and carpet.Gator Carpet as a whole is very professional, courteous and they completed their work a day ahead of schedule. Outstanding work-I highly recommend them!

Er
Review №47

I highly recommend Gator Carpet & Tile!! I needed carpet in a very short time frame for our master bedroom. We are selling our home and had some holes in the carpet from the dog. Our open house unexpectedly got scheduled within a weeks notice & I happened to be out of town. Shane was exceptional!!! He made sure it was possible to pick out carpet even though I was not in the state. The day I returned, the installer Bobby showed up right on time & did a BEAUTIFUL job! The quality beat what I had before and the pad they used made my floor feel so luxurious. I would refer them to anyone looking for top service, budget friendly and professionalism.

be
Review №48

The process was very smooth. Selected my carpet and then was contacted about darker color that became available at the same price. Boy am I satisfied. It was installed flawlessly. The techs were awesome and I will definitely recommend them to anyone looking to get the best service for the best price. Thanks again Gator Carpet and Tile.

Cr
Review №49

We are very pleased with the carpet and the installation. Tanya and Bobby were very professional and friendly. They did an excellent job in a timely fashion. We highly recommend them for the installation and for being nice friendly folks. Thanks,Sheila and Craig Gray

Pe
Review №50

I happened upon Gator carpeting when I was looking to replace carpeting in one of my rental units. I had always been a customer of a competitor of theirs, but decided to check Gators prices and choice of carpeting before buying elsewhere. My experience with the whole process was top notch! Shane was very professional and on top of the whole process, keeping me abreast of everything.I was unable to be at the property the day of the installation and I received a call from the installer telling me that he came across a defect in the carpet. He suggested I call Shane to arrange for a different carpet to be installed. Without skipping a beat, Shane chose a better grade carpet and by the next day the installation was complete.Upon my arrival to view the property the following day, I was so happy to see that not only had they taken the time to vacuum the whole unit, but they cut a piece of carpeting in a designed shape for people to wipe their feet on upon entering the unit. I loved the carpet that Shane chose to exchange my original choice with.I was so pleased with the entire experience with Gator Carpet that I will be recommending them to anyone looking for flooring.Thank you all for the great customer care I received from all who were involved!

Di
Review №51

I was very blessed & impressed with Gator Carpet & just had new carpet installed about a month ago for my office. This was quite the Christmas blessing as the owners came to my business for a massage & offered to give me new carpet, install it, address the issues in my current situation, & have the installers move furniture all in exchange for massages. I didnt pay anything & they even tipped me more even though tips included in whole situation. I luv, luv, luv the new carpet, a better grade than we even agreed on, perfect color, & I get tons of compliments. It brought an even more relaxing aura to my massage office, makes it feel more spacious, & its so soft as Im barefoot giving massages. Thanks so much for the absolutely wonderful experience & now theyre customers for life!!!

Sc
Review №52

Great staff. Could have taken advantage of me on a simple padding purchase but found a solution that worked for both of us. Nice to my dog too. 🙂 I will do business with them again.

Ai
Review №53

Jimbo did a fantastic job my home looks brand new! And johns level of customer service was amazing! I’ve used them in the past for carpet and this last time for floors!! The best all around

De
Review №54

Gator Carpet & Tile was recommended by a few of our neighbors. I will say the customer service was good at first. John was great at answering my questions. I wanted carpet replaced in the bedrooms and laminate in the main living areas. I started with carpet in three bedrooms, one being the master. Only one carpet installer showed up with a helper. I was told by John they would be there most of the day. They arrived around 10am and did not leave until after 10 pm. The job looked good at first but closer inspection, we could see a very noticeable seam across two of the rooms. When I called to ask what could be done, I was told thats what you get for the price of carpet you chose. Theres nothing that can be done. My response, I am not a carpet expert and if I had known I would have a very noticeable seam, I would have spent a little more. It was a poor install job! So now we are stuck with it. I will look elsewhere for the rest of our flooring needs. DO NOT USE THESE PEOPLE. I would not recommend Gator Carpet & Tile.

Ga
Review №55

Bobby, Jon, and Taylor came to my house and did a phenomenal job. The company is very professional. I never felt like we were being hustled for the price and worked with honest, trust worthy people. They did an excellent job. If we ever need any kind of work we will make to to come back to Gator Carpet and Tile.

Be
Review №56

Just finished getting new carpet installed and it’s beautiful! Very happy with my purchase. The selection process was very smooth with Shane’s help. He is an expert with carpets, and I valued his experience in choosing the right carpet. The only reason I didn’t give 5 stars is that it took 3 days for the installation as there was only one installer with a helper, and a lot of carpet to tear out and install the new.

Ka
Review №57

We cant say enough GREAT THINGS about Shane and Gator Carpet!! They are amazingly helpful, great about install time and number of days it would take and go out of their way to work out whatever schedule you need. We carpeted our hall, 3 bedrooms, living room and dining room. Quite a large area. The installers were WONDERFUL and knew so much about installing carpet, moving furniture being so careful with all our things! When they put all the furniture back, they were so concerned about the placement of the furniture and asked us to be sure it was correct or if we needed to change anything. They were also very respectful and courteous. We are THRILLED with our results and RECOMMEND THEM HIGHLY!!

J
Review №58

Gator Carpet is great. I bought flooring from them and they were a pleasure to deal with. The price was the best and the customer service was amazing. Shane was very patient with me when I changed my mind a few times. Very professional. Also the receptionist Ashley was very helpful! I definitely recommend this place.

R
Review №59

I bought carpet for my entire house from Gator. The salesman was matter of fact and to the point. He was also willing to share his industry expertise in helping me make a decision about the type and quality of carpet I would choose. The price was excellent!!! They were very accommodating on the installation schedule and understanding that getting carpet for an entire occupied house is no small undertaking. The installers were skilled and professional. They did an excellent job with a craftsmans eye and care. This was a great experience and I would buy from them again.

c
Review №60

Shane at Gator Carpet and Tile really helped me out with a small project I am doing--even giving me some free supplies and much appreciated advice regarding tricks of the trade. Impressed with their values and their helpfulness in empowering me. Thanks Shane--and if this small project turns into something bigger than I can handle, then Ill give you all a holler. Carry on!

Ma
Review №61

Great customer service! By far some of the best prices and quality of carpet. Definitely need to come check them out

Sa
Review №62

We love this carpet installer ! We’ve had a couple of carpet jobs needed. And Anthony did them and was an amazing worker! We would definitely use this company again and again & trust Anthony with any job.

Ga
Review №63

Extremely good pricing great staff. Anthony was extremely proreshinal and nice and did a fantastic job installing the carpet. Would definitely recommend to anyone looking for carpet installation.

Ka
Review №64

Very good experience with Gator Carpet and Tile.The price we got was better than Lowe’s or Home Depot,they gave us an instal date within our time frame, they arrived when they said they would,hauled the old carpet away,they were neat and clean,vacuumed before they left andthe installation was beautiful-can’t see a single seam!I’m very particular so this “5 star rating” is a true 5 star.I will do business with this company again!

Co
Review №65

You get what you pay for! We purchased our carpet from these guys a little over a year ago because they had the lowest prices in town. First red flag was having to ask them redo the installation after they said they had finished because the edges looked horrible and the response was that this was as good as it was going to get. Well, after insisting, the did it better but not perfect. After walking around on the carpet we felt a gap in the padding under the carpet the ran the whole width of the room. We called them up to come back and redo it the same day. The did but overnight a bubble in the carpet formed. We called the main store again and we were told it would be several days (meanwhile our bed is apart in the living room) this time before someone could come out, so we escalated to management to get someone out right away. This time they relaid the padding and removed and reinstalled the carpet, but insisted that the bubble was our fault (nevermind the previous carpet was in the house for twenty years without a problem). This seemed to do the job until a year later when another bubble formed. This time they refused to come out as it was a week past the one year warranty and demanded money instead. If you cant install it right after three attempts, why on Earth would I pay you to come out and do it a fourth time? Save yourselves the headache and future expense, pay a little more to have it done by true professionals!

Ma
Review №66

I found Gator Carpet via internet and since I was on a limited budget and their site offered many low cost options I visited and was helped by the owner Curtis. He was very helpful and I was able to find the perfect color and quality at a affordable cost. The carpet was installed a few days later and the crew did a fantastic job of installing and cleaning up afterward. I had the whole house carpeted and the crew were there ten hours. As an added value Curtis helped we with some valuable information to aid in selling my house. My thanks to all . I highly recommend Gator for any flooring needs you may have.

Ju
Review №67

Gator Carpet and tile did a great job on our house. The prices were great and service was awesome. The guys that came and did our carpet were extremely nice and polite. Definitely would recommend them to everyone!

Su
Review №68

Curtis and his crew are some of the best in the business. They have unbeatable prices, their installations are clean and quick, they are a cut above all others in their field. I would recommend them anytime to anyone. I had a particular install in a three bedroom home. The install was scheduled and to my amazement and fortune, Curtis and his crew got it done a day earlier than scheduled. Huge relief!

Na
Review №69

I stopped by Gator Carpet and Tile to inquire if anyone was available to measure and cut a specific sized piece of carpet from an old roll of carpet I had purchased elsewhere a while back. Shane, the store manager, did this for me right away and with a smile.I appreciated his excellent customer service and willingness to help on the spot.

Ke
Review №70

If youre looking for quality flooring I highly recommend Gator Carpet. From start to finish everything worked out and looks amazing. Customer service is outstanding and very helpful. Thank you Gator Carpet you have a customer for life.

Ho
Review №71

I had two rooms of carpet installed. Before the carpet was installed I had to have laminate removed and new baseboards installed. They coordinate all the work and everything went smoothly. Also, they have great prices. I have used them before and had the same great service.

Pe
Review №72

Could not believe the prices and the service was unbeatable anywhere. Ask for Aaron. He did a fabulous job. Thanks. Aaron.

ti
Review №73

Another satisfactory job completed by Gator Carpet on San Jose!! 4th time using them for my own home and rental properties. No pressure sales experience. Crews are always experienced, trustworthy, and professional. Prices cant be beat and they work well around your schedule. No hidden fees, what they quote is what you pay. Thank you guys so much, house looks great !! Scott A. Long

ma
Review №74

First experience with company, purchased carpet tiles.Call’s returned promptly. Both very friendly and helpful. John answered all my questions, took care of my order and prepared everything for pick up.Very smooth process.I will now use Gator Carpet for the next projects and as my go to for all flooring needs.Thanks John 

sh
Review №75

The only place to buy carpet, tile and wood floor products! I purchased 100% nylon carpet for my home and love it. Save your hard earned money and buy quality products at Gator Carpet. Meet the owner - Curtis is a hoot.

K
Review №76

I cant say enough good things about Gator Carpet. Curtis and his team did a fantastic job with their install of Tuscan Coast LVT throughout my 3 BR and 2 BA 20 yo house at a very reasonable price. They helped me pick the right product for my needs, coordinated the install of a granite fireplace surround and hearth, and provided a great plumber for my bathrooms. This was no minor job as it involved removing ceramic tile from half the house and fireplace. The project took about two weeks with Labor Day midway through and the installers started while I was out of town. They were courteous and careful of my property as well as very skilled. My house is now beautiful and modern. I no longer feel like Im living in a time warp. I recommend them highly and would not hesitate to use them again. Thank you, Gator Carpet!

Ia
Review №77

Curtiss runs a nice shop... no frills, just good quality carpeting at a great price that beats the big-box or specialty stores hands-down. Roberts install team was courteous, professional and timely. Since we were doing the whole house and moving everything ourselves, they even let us split the job into two halves over three days so we could move things around more easily from one room to another-- hugely helpful to a successful outcome.Couldnt have asked for a better experience overall!

Ja
Review №78

My wife and I needed carpet put in NEXT DAY and they knocked it out! Great pricing, great service and fast work. Couldnt be happier with the money spent and the service we received.

Fo
Review №79

Given the great price, I was very pleasantly surprised at how great the installed carpet looked. I couldnt find any carpet tacks poking out or anything. Installers showed up when scheduled. Great work!

Ja
Review №80

Very helpful and friendly personal. They explained how the padding makes a difference when the carpet is placed.

Re
Review №81

Great the guy Shane was very professional easy to communicate to appears to be honest and upfront Im going to do business with them. Good experience all the way

An
Review №82

Great price for the carpet we purchased. People working in the store were great. Installers were very nice and professional. Great job.

Ca
Review №83

Employees at Gator Carpet were very friendly, prompt and knowledgeable. Loved using a local, family business that provides excellent service to their customers. Highly recommend for your flooring needs. The installers did a great job!!!!!!!

Sh
Review №84

I had the pleasure of meeting Shane and his boss today! From my initial call with many questions concerning carpet installation to my walk-in appointment, the customer service etiquette of both was truly emaculate!I appreciate business owners that appreciate having customers!Being that my week had been hectic, frustrating and a bit challenging I needed to feel relaxed when purchasing $1000 worth of carpet was the task.Thanks a million for your sincere concern for my carpeting needs.

Al
Review №85

I came here from a Home Depot that was using some questionable math and condescending attitudes. For less than the price Home Depot wanted to do one rooms carpet, Gator did two rooms. They were able to come out within the week, possibly the next day, though I wasnt prepared for a couple of weeks. Installation was smooth and took about an hour and a half for both rooms.I will be returning here when Im ready to do the rest of the house. Absolutely would recommend.

Jo
Review №86

Gator Carpet and Tile Cleaning consistently do a great job for me, my family, friends and clients! Reasonably priced, dependable and efficient — would recommend highly!

Sh
Review №87

Thank you Shane for your help and excellent customer service. Bobby and John did a great job and very professional.

Mi
Review №88

So far so good. Very quick process to pick a carpet. Prices are real good. Make sure to bring your dimensions and real measurements or you will really need to come back with them again. So save yourself the trouble and have real measurements ahead of time. Floor plans arent really thorough enough. You need measurements or a blue print or you will have to go back again to make an order.

De
Review №89

I love my new floors, and it was finished in a very timely manner! The staff was very helpful and relatable in finding the right floor for my home.

An
Review №90

Did me a great job. Good prices

ro
Review №91

Worked with Derica and it was a very good experience. She patiently worked with us while we changed our selection (multiple times)Installers were prompt and efficient. The service after the sale was second to none. Had a couple spots that needed some additional attention. They responded immediately and politely resolved all issues. Would reccomend and will use again in the future.

Ma
Review №92

Very hard to deal with people.

El
Review №93

Worst service ever! They came to install carpet at my property and did such a poor job. After installation it looked ok but after only 3 months the carpet looks like it’s been there for 10 years. All the edges are coming out.When they installed it originally, I called them and tried to tell them that they did the poor job their response to me was that they are professionals and they know better how to do their job! They also took down my original review. Worst service in Jacksonville

ro
Review №94

Bobby Taylor and John did such a great job. Thanks

Kr
Review №95

In putting my house up for sale I needed a quick turn around time with new carpet placement. Gator came through not only with installment in less than a week, but also with reasonably priced carpet! I was worried that my perfectly staged house would be a Mess after installation. I was Wrong. The installers not only cleaned up well but replaced everything neatly just the way they found it. Thank you Gator Carpet you Will hear from me again for upgrades in my new house. KJ

Jo
Review №96

Professional service, quality and prices. We are very pleased with the work performed by Gator Carpet and Tile.

Kr
Review №97

Bobby Taylor and John where fantastic thank you for an amazing job!

Ch
Review №98

Blake did a great job.

Ja
Review №99

Went here to get some remenent carpet. Called ahead of time to see what they had available. Girl was nice and letting me know the sizes they had on the phone. Went within the next 20 minutes and same girl I talked to admitted neglecting to inform me that the remenent pieces were cash only. Definitely something you mention on the phone. Unfortunately for me I did not have all the cash on hand it was on my debit card. When I told her I only had $12 in cash she just looked at me. The remenent piece was only $20. I left Gator Carpet with time and money wasted. For anyone wanting to buy remenent carpet BRING CASH!!

Pa
Review №100

We are thrilled with the flooring and the service we received from Gator Carpet. From selection through installation, the entire experience was refreshingly pleasant dispite a hic-cup along the way (the installer discovered the moisture level was too high to install the flooring and we had to remove existing flooring and wait for the concrete slab to dry). I learned more about carpet types,colors and piles from Shane in one afternoon than I ever could imagine. And he was patient with us as we changed our minds several times even though it was closing time. James the installer was more than professional...he was very skilled and explained his actions each step of the way. He even worked weekends to help make up for the delay created by the damp concrete. I highly recommend Gator Carpet for all your flooring needs.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:9452-1 Philips Hwy, Jacksonville, FL 32256, United States
  • Site:https://carpetjax.com/
  • Phone:+1 904-262-7304
Categories
  • Carpet store
  • Flooring store
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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