Has some good sodas and snacks but the books a bit more than if bought on Amazon

The UNF bookstore is well stocked with clothes, supplies for students, and gear for alumni. Its clean and easy to navigate. Thanks so much. Go Ospreys!

Well, it is the UNF bookstore...lots of clothing merchandise and supplies on the 1st floor. The 2nd floor has some dorm supplies but is scant on books and has alot of unused space (perhaps since we are still dealing with Covid-19) although there are always employees ready to help at the front desk of the 2nd floor...more can be done on the 2nd floor...

Helpful but pricey.

They cannot get orders in on time. Ordered honor cords and they were so backed up they only said they hope to get them to me by my commencement. Had to do pictures without them etc. The clothes are also extremely cheap and after one wash fall apart. If possible order your stuff from Amazon or anywhere else!

The staff are really nice and very helpful.

I went to the bookstore in hopes to support the school by purchasing my books there - instead of amazon. I waited in line to purchase my book & both attendants ignored me. One continued to talk to customers being helped by someone else and the other answered the phone instead of checking me out. So I left my books on the counter & ordered off amazon. It’s not hard to have decent customer service? Take my money? The 2nd floor ladies were so helpful and kind.

Upon my experience at the UNF book store. The register worker Shelby, was very rude not only to her Co-worker, but also to the customers. She has zero hospitality skills, making the customer feel un-welcomed. She did not ask questions to find out weather renting or purchasing the book. She truly did not want to help customer out in general. The date is 8/22/2020. Yes she was a few minutes overtime, but that does not allow the employee to be rude to the customers. Overall, Shelby should be required to go through further customer service training, along with reviewing of further employment based on her lack of customer service skills.

Can’t even give a rating because they are never open. Change your hours so that students with full time jobs can get what they need. Thanks.

I have gone to school here for 2 years as a nursing student. I love the campus, faculty, and price. This is a very good school and the nursing program is second to none.

Very careless and unprofessional staff.

Kids working there are so nice... Great gifts for graduates!

I ordered a used rental book that was listed as in stock I went to pick up two weeks later and it was not with the rest of my books. I went two more weeks later and had still not arrived. Now its been 6 weeks, still no book, class has started and they want me to buy a NEW book and they refund me the used/rental price it 6-8 weeks.

The General Manager Heather has zero credibility when it comes to her job. She really only cares about her personal feelings and what she feels the rules should be and not campus policy, and further more bringing money into the store. I would make sure you have her validate everything she tells you and also check your purchases and make sure your not being charged a brand new fee for a used book. IfYou need help with anything as far as management be sure to go to anyone but her because she does not have your best interest.

Great service every time I go in

Huge! I didnt think a bookstore could be so big! I was visiting my sister who happens to attend one of the greatest colleges in the South when I came across this amazingly large store. Id like to think of it as a gift shop as I saw tons of merchandise representing the campus. Its just another part of the many wonderful places in this campus.

Although prices are very high, the quality is completely worth it. Great UNF sweats, shirts, jumpsuits, etc. The upstairs also contains a book store for students to buy materials for each of their classes. Very friendly atmosphere

It is run very efficiently. Because it is the beginning of term, the line snakes through the store. I was in line for about an hour. The students and staff were all very calm about it.

Great organization within the store and a wonderful staff.

Needs to get it together for Fall 2020. I understand the struggle but textbook demands dont just disappear.

Expensive. They need more things that say Alumni, in my opinion.

Went in to find system down. Was given a book without a rent sticker and told I had no more books due only to be charged! I was far away from the store and they could do nothing to wave my fee. The manager was super unhelpful! Gotta love a school bookstore attempting to rip you off because they have a bit of a monopoly on the system.

I am sick and tired of the required books for this school. One class requires 5 books more then the class cost. Also, buy the book off of amazon from the book list because they are cheaper then the on campus book store and the access codes will not work for the class. Also, they will change the books required a day before the class. I am sick of this school already. They should be held accountable for their lack of actions.

Unprofessional. they expect people to rely on false information. I pre-ordered a book in store on Thursday and I was told that it would be available for pick-up the following Monday (And that theyd notify me). It is now TUESDAY, and I need the book by THURSDAY. I called and Im being told that theres no trace of my order in the system and that the textbook is on back-order for TWO WEEKS. Also, the cashiers are rude and they need to work on their communication skills with the customers. I hate having to buy my books here because there is almost always complications. If I could rate this establishment a 0/5 it would STILL be too high.

Never notified me my text book was ready in the summer semester even when I called to check on it however it was there the whole time. I tried reaching out to the manager as at this point the semester was well underway and I was starting to experience negative effects on my grades. Definitely not an organized book store.

Nice bookstore. They have something for everyone. A bit pricey.

It’s a nice now that they’ve remodeled it to be a lounge almost. Its added more usage to the building. The only problem is finding what you need without asking the staff. I personally don’t like bothering the staff, but I don’t think I’ve ever found what i needed without asking a worker. On the bright side, since I have no sense of direction and ask a worker nearly every time I’ve visited the store, they have never been wrong. They lead me to not only the general section that I am looking for, but to the exact product I have described! (Magnifico)

Good bookstore with two floors and great staff. School supplies, alumni decor, and all sorts of things. Very cool Kanye.

Now the bookstore at UNF is managed by a private company, the overall service, customer service, and communications concerning deadlines, product availability, etc has declined (2019).

They tell you to checkout downstairs because they are too lazy to check you out upstairs. The layout of the store is the worst. The staff always seems confused. It is not a good experience. Like everything in Jacksonville its sub par. Not sure why I expected UNF to be any better.

For a University bookstore this one is great. They have excellent customer service and the apparel you obviously wont be able to find elsewhere other than UNF. However, lets be honest the books are over priced. But hey, its a school so we would expect that! Dont buy books from a University bookstore unless its a UNF brand book that you cannot buy anywhere else. It is just a waist of money.

No one ever answers the phone or returns voicemail messages

One of the best college bookstores I ve been to. Great selection of merch and super friendly staff!

Have a lot more than just books...my favs aretheir vinyl records!

Books were scattered from floor to floor, a little disorganized, but was able to find what I needed. Staff very helpful was the strong point.

Some of the books are a little pricey. But other than that, the selection is great, the staff is friendly and the place has a comfy feel to it.

Family Weekend 2017. Great school with a beautiful campus. Home of the Osprey!

Worst return policies ever. Have gotten books from here twice. When I found out I didnt need one of the books for a class, they would not accept it past thier 2 day policy. The policy wan not listed anywhere on the paperwork they gave me, instead I was expected to go online to figure it out. Do yourself a favor and go to amazon instead, better prices, better customer service.

Great professors, large clean campus, a lot of things to do around campus

Nice people.

Good just overpriced

Great deals on cap and gowns if you were a billionaire!

Great tour. School offers many great opportunities.

Convenient, has all the books I need, all UNF merchandise is extremely overpriced. Couldnt even really afford a hoodie if I wanted one.

I love UNF.. its fun, between TownCenter and the The Beaches

Beware...these people treat you like a theif for no reason ....i went into the store to buy a bookbag and I put my OWN personal course books and notebook to ensure the bookbag was going to be adequate for my needs and when it was my turn to get rang up I made a point to point out that there was my personal things in it and let her search it before ringing me up and she flippantly was all like so what are you trying to do here...i had to tell her i was trying to purchase it which i did ..look here you dumbass c*nt . I was trying to be honest and not all shady....i had to prove ownership of one of the books inside fair enough but she was rude as hell ...my bad for not being some degenerate theif I know you wanted desperately to catch a shoplifter but you were sorely mistaken. If I ever have to go here again I will make sure these idiots dont get rude with me again or i will be reporting yall to the 5 o clock news and the Federal Trade commission.

The girl behind the desk refused to get up and help me look for a book that I already told her I had looked for but was out of stock. She was rude and acted like I was inconveniencing her and I had to go to another employee to get help. The person I spoke on the phone with gave me the wrong information and so I wasted an hour of my time in the bookstore only to be told at the register that I had been misinformed. I informed the general manager of all of this and she didnt care at all. Between the prices and rude attitudes, save yourself money, time, and headaches and just go to Amazon.

Prices are expensive. Drop the prices on attire and students will buy more.

I went in & out for the book I needed. The staff helped me get what I needed quickly.

Very clean customer service is great, and seafood is to die for!!!.

Apparently the return policy is within 2 days. Buy your books somewhere else.

Lots of UNF merch. Prices are high but thats to be expected.

Needed something before class and there hours claim 8am but I was there around 9am on Monday and they were closed ... the women inside just took the sign saying they open at 8 down to! What a joke

They have books, supplies and UNF branded clothing.

Very expensive! Nice people but extremely expensive!

No complaint, student workers are usually helpful.

Got my book. More costly than Amazon but less wait time . Long lines as expected.

It is a college bookstore. Overpriced, nicknacks, memorabilia. Nothing exceedingly special

Expensive, always a line, and the price matching is actually just a rebate that you can only use in store, which is frustrating. Save your money and buy textbooks on amazon.

Great atmosphere love education

Terrible experience. Try amazon or anything else first.

Everything so clean and organized.

Great people, super nice and helpful

Its clean and has friendly workers but a bit expensive

The food tasted canned.

Great

Great resource.

Love the products!

It does what you need it to do

Theyll price match Amazon

Great service!

Pleasant staff

Great school

Great place

Helpful.

Worst return policies ever

Go Ospreys

Perfect

Go on amazon