Jax Fiat is actually Jacksonville Chrysler Dodge Jeep RAM Fiat, and Fiat is obviously the red-haired stepchild in that deal. This is a big dealership, and its run like a little factory; effectively but somewhat impersonal. I am more in favor of smaller dealerships, but thats my preference and not something I can fault this place for. I will keep going there for as long as I have the Fiat and they keep providing the parts and service. I give them four stars, because to get to the size they are they must be doing something right. Ill keep the fifth star because they are too big for my liking.

Had some work done, Awesome People.

Horrible service, only wanted to sit and talk, didnt have a single Fiat (mind you it is a Fiat Dealer)on the lot and told us it was the same as a a Jeep. Didnt want to show us vehicles. The specs online told he was not correct, as we wanted to see the interior and spacing. Then he wanted us to look used cars after I already told them I only wanted new. Wanted to talk but not listen.

Great service and customer service! I brought a car from carmax a 2016 fiat with only 26,000 miles on it and the car was given me a lot of problems so I was told by carmax to take it to the fiat dealer and Im so glad I did!!!

Mostly dodge and jeeps from what I can tell with a few fiat. Vary nice place includes large sales and service area with a snack bar and several waiting areas.

They got my car in as quick as they could they stayed in really good contact with me letting me know what was going on. What needed to be done. They made it really easy. I will definitely use them again.

I very much appreciate all the managers and associates! #904LOVE

A neighborhood favorite.

They know what they are doing. I have consistently great experience. Very easy to work with them. Thank you

Excellent customer service! Fixed a couple small issues with my Jeep to include some bumper clips, trailer hitch wiring clips, my air bag sensor light, and completed a recall update. I left there with a bill for $30. Couldnt be more pleased.

Great service

Google Jacksonville Chrysler Jeep Dodge. It is the same company with more than 350 reviews and only a 2.5 rating. I do not see any response from the dealer trying to improve things so they obviously do not care. Drive a few more miles to avoid this nightmare.I was sent in to wait for someone but no one informed anyone that I was waiting. Finally I called someone out of their office and they got the person. A one day recall fix took three days and they never communicated with me. I had called them the first day, didnt bother the second day and heard nothing. Called them the third day and found out the car was ready. The people you drop your car off with or pick it up from are not helpful or personable at all. They need to do much better hiring and remind everyone that they are in a customer service business.

Best Fiat Repair Service in Northern Florida! CHRIS the Service Writer was Outstanding!

Worst place Ive ever been to for service! Paid for a 4 wheel alignment and the tech didnt even know how to align the rear. Walked right over to the parts counter and purchased the rear alignment shim kits. Its really sad when you can buy the parts there to do the work but they cannot even perform the work! Sad sad sad!!!!!!!

Service department was honest and did a awesome job. I was in and out.

Great place service department very friendly and really care about you and your vehicle bought 2 cars here that was also a pleasant experience great people

Want good retail and offer very low trade in... Not for me.

Great people . Great customer service . I would recommend them to my Friend . Also. Good Selection

Jason gave us excellent service in a timely manner. Hes the best.

Bought a car and engine light came on, they fixed it without any issues, sales man and service department were useful and cordial.

Patrick Cole was very nice and helpful,,I highly suggest him as the one to have help you while youre here

$95 for a front end alignment an still didnt fix the pull. Suggested a longer test drive than in a parking lot. But I have to give them credit, I had no appointment and they worked me in quickly.

Its no longer a Fiat dealer. They still repair them but no longer sell them. Just Chrysler products.

Rip off place. Go to another dealer and especially for parts and service

We just went for a key, but this is a super-nice dealership! Son in awe of the Hellcat Challenger in the showroom.

The staff here are just cool. No pressuring you to buy but rather making sure you get what you want.

Slow.....even with appointment. Home of the 2 hour oil change.

Decided not to get the vehicle but the service was great.

Horrible service. No loaners. Employees dont seem to understand cars very well or anything that they try to talk to you about.