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Shottenkirk Ford of Indianola
2406 N Jefferson Way, Indianola, IA 50125, United States
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Shottenkirk Ford of Indianola

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Pa
Review №1

I went with my boyfriend to take a second look at a truck. He worked with salesman Patrick and sales manager Shawn. They were not your normal pushy type salesman. They were very easy to work with, cared about you as a person and you could tell the staff all really enjoyed working together. He bought the truck and worked with Matt in finance. He was the best car finance person! Not being the one buying and getting to just watch, I would totally recommend Deyarman Ford!!!

Br
Review №2

Highly recommend working with James Crawford and Damian Dale! They took great care of us. We made two big purchases in one week. The staff made us feel welcome and were super accommodating to us and our newborn.

St
Review №3

James C. was wonderful to work with. I was in a hurry and needed to get my car traded and a new one purchased in a very short amount of time. They all worked very hard to get me in and out in just a couple of hours. James even moved all of my belongings into my new car for me! It was a great experience all around and I would highly recommend.

Me
Review №4

Patrick was an excellent salesman and very supportive regarding our questions. Shawn was motivated to work with us on pricing. Both gentleman were friendly and engaging. Deyarman wanted to make this sale work and did their best to ensure we were happy to make this deal. Thank you!!

Ar
Review №5

They have a great selection of used inventory. I found a truck I liked low miles and great price. The Sales and Finance were a joy to deal with and I drove out the same day with the truck. I recommend these folks.

Ri
Review №6

We have purchased many vehicles through the years from this dealership. I have never had a bad experience in dealing with sales people and other staff. They are highly knowledgeable and very patient, answering all questions fully. Our sales person recently ( last 4 vehicles )has been BerryWebb. He is the super go to guy. He listens to your needs and does a great job in leading you to the proper vehicle you need. We have all the faith in the world in him.I will recommend this dealership to anyone.

Ny
Review №7

We had a great experience purchasing our new 21’ Ford Edge here. James and Rashawn took care of us and we highly recommend coming here for your vehicle needs!

Mi
Review №8

Terry and the service team did a great job in handling a repair to my F-250 that was technically the responsibility of another dealership. I greatly appreciated their customer service attitude and they worked me into the schedule within 24 hours. Friendly and very helpful staff — I recommend their company to any Ford owner in the area.

Ro
Review №9

We were pleasantly surprised at the courteous and warm attention from all parties in regards to the purchase of our 2019 Ford Edge. We were treated like family, not just another person to whom they could sell a vehicle. There was no arm-twisting involved. As I havent been able to drive it yet, my wife has done the driving. She says it drives like a dream. Still learning about all the things in the vehicle that make it work and that give us comfort in our ride.We would recommend that if you are looking for a good vehicle, whether new or used, try DeYarman Ford in Indianola, Iowa.

ti
Review №10

Went in for an oil change and came out with a new car! The salespeople were very friendly and the salesman that helped us, James S. was beyond great. He walked me thru every step of car buying process and made me feel very comfortable in my decision. I also want to add that all the other people involved with my purchase were so helpful and friendly as well. I never felt pressured to purchase anything. I will highly recommend DeYarman Ford to all my friends and family. Thank you for my 2019 Ford Edge I love it!!!!!

Ja
Review №11

This is my second time purchasing from Nick and Shawn at DeYarman Ford. The whole process runs seamless with them. Both are very personable and fun group to work with. I look forward to my next purchase there and would recommend them to anyone in the market for a vehicle.

De
Review №12

Terry is a great asset to that service department. We had miscommunication about ordering a fob and he got us back in there to take care of us the next day. Was a good experience at a time when we were stressed over a theft of my husbands wallet and key fob, resulting in the need to reprogram everything on pretty short notice. Weve been shopping dealers as much as the model of a new vehicle and were pretty sure were deciding on DeYarman when we order our future Bronco. Need a good relationship with the service department well be using for this major purchase.

Ly
Review №13

I recommend that anyone looking to buy a vehicle go to DeYarman Ford. They are super helpful and extremely kind to customers. They really go the extra step to assist with finding the right car for your needs. I am so pleased with the vehicle they helped me purchase and the service I received that Im telling all my friends and family to go to them. Thank you all.

DO
Review №14

I had been looking for a replacement truck on and off for about 6 months, I found this truck thru Facebook add to my surprise, my experiences at other dealers had no been positive.But to my surprise this dealership was different, the salesman allowed me time to look the truck over at my own pace without pushing me forward, offered me a test drive when I was ready.When I decided I was interested in buying the truck I was surprised again at the no pressure buying process. No games, no running back and forth to the sales manager with the numbers, everyone involved was so nice and friendly, no stress. They called me a couple of times checking up on my purchase to ask if everything went ok and to see if I needed anything.I have to say wow, felt like I was buying from friends, Patrick, Shawn, Matt all showed me the dealers model of hard work, honesty, trust, integrity.Would I buy there again, heck ya. They delivered the promise to me I asked for, no games, no bs, an honest fair deal!Thank you.

Ge
Review №15

Easy drop off and pickup. Fast and no problems.

Sc
Review №16

The sales team at DeYarman Ford bent over backwards to find my wife and I the perfect vehicle we needed to pull our boat. Service was top notch from start to finish and the deal and value simply could not be matched anywhere! Highly recommend you give the DeYarman team an opportunity to serve you for all of your vehicle needs!

br
Review №17

Had a great experience with Barry. Ive been here multiple times and this is the first time Im walking away with something.

Be
Review №18

I recently went to DeYarman Ford for an oil change and a safety recall. The service was excellent. Terry was very friendly. He was excellent at communicating both in setting up the appointment and when service was performed.I also had excellent service about a year ago from the Detailing department. I dont remember any names, but the service they gave was very impressive!

Be
Review №19

Todd, Damian, and Shawn were very helpful and great to work with. They made the buying experience very enjoyable. It was a quick and easy process to finding the car and going through the credit check and approval process. I would come here again.

Me
Review №20

I was in and out with a vehicle fast. They have been checking up and when there was something wrong with a used vehicle they are willing to fix it. Im happy with my purchase

Ma
Review №21

We drove 4 hours to check out a vehicle on their website. After multiple friendly texts from the sales staff assuring us they would work with us on our trade, they lived up to their promise and made the trip worthwhile! It was a smooth enjoyable experience. Staff Nick, Derek, Matt and Ra Shann were friendly and enjoyable to work with. Would definitely make the drive again to do business. Thanks Deyarman Ford.

Ro
Review №22

Was a great car buying experience very nice people and met the owner our salesman was awesome. 🤡

Er
Review №23

Very hardworking and kind staff! They will do their best for you. Definitely recommend giving them a try if you need a vehicle!

Ue
Review №24

Shawn Martin & Paul DeYarman went above and beyond with customer service to provide my company with a new work truck! This is a GREAT dealership with a “family feel!” Integrity, honesty, loyalty, and customer satisfaction ring true here! 👍🏽😎✌🏽

Pa
Review №25

We had a wonderful experience; everyone was friendly and helpful. The team was great to work with. Loving our new car!

Li
Review №26

Been having trouble getting spare key to my car. Was met by friendly rep that directed me exactly where I needed to go. And then was able to effortlessly get 2 spare keys. Very fast, friendly and efficient! Very happy with my visit!!

An
Review №27

I walked in super nervous as I had never bought a vehicle on my own. James was my salesman. He made this whole experience simple and easy. The whole team works together so well. I definitely will be a return customer.

Fo
Review №28

We found the entire staff at DeYarman Ford Indianola to be courteous, knowledgeable and friendly. The young man was very patient with us old folks as we made inquiries of all the new technology he was teaching us on our new Edge. Barry is always fun to work with and Damien is a whiz with the financial details.Bingham Family

Te
Review №29

DeYarman Ford made buying the Tahoe a joy. A day before I gave them all the information they needed. The dealership even got me a good interest rate on the monthly installments. The vehicle is almost new with low miles and is running really well. However, the next day when we went to purchase the vehicle, the whole process was pretty smooth and swift. All kudos to the sales team at DeYarman.

Mi
Review №30

Top notch Sales and finance department. Get ahold of Mr. Barry Webb in sales great guy for no pressure sales. THEY HAVE SUPER DUTY TRUCKS THAT ARENT PICKED OVER!!!

Ty
Review №31

DeYarmin Ford has the best employees! They are friendly, patient, great with customers, and never pressure you! This is now my 3 car buying experience from this dealership, and I don’t see myself buying anywhere else!

Ol
Review №32

Great experience from start to finish! Paul, Nick, Shawn, and Damian were all great to work with. I had what I needed and wanted in a car in mind and they got me into an EcoSport that fit all my needs. When it’s time to upgrade I know where I’ll be going!

Ja
Review №33

Barry and Colin were excellent to work with. We bought a car for our 16 yr old daughter and we are confident it will be a great car for her.

An
Review №34

Charming, well spoken, funny, and competent staff across all departments! Will definitely come back here for all our Ford truck needs.

Ca
Review №35

By far the most enjoyable experience I have had purchasing a new vehicle. Very knowledgeable and courteous sales staff. Deyarman will be my first stop the next time I need a vehicle.

Da
Review №36

DeYarman Ford wanted this review. They know I was unhappy with my service visit, but here goes. I dropped off my F150 for Quick Lube service. The technician didn’t take my name she just asked if I had been there before. I said yes and she directed me to the waiting room. After an hour and a half, I finally asked how long it would be. She asked me what vehicle. I looked out at the spot where I dropped off my F150 and it was still there. She had forgotten about me. I said that I was leaving. I didn’t have more time to waste. The General Manager gave me a free service. The only reason I went back to DeYarman Ford was the convenient location of the dealership. The free service was OK, but it is impossible to give me back the hour and a half of my wasted time.

di
Review №37

Not just any run of the mill sales experience. This team dug deep to discover my wants and needs in a vehicle and together we picked out what was best suited for me. No rush. No pressure.

Da
Review №38

I want to thank Nick and Colin for all there hard work I helping me purchase my new Limited F150 both went above and beyond to help me find and purchase my truck and with these trying times and limited availability on new vehicles both gentleman put in a lot of time and effort in the search, I live 5 hours from there dealership and when the truck arrived at the dealership they contacted me and when I arrived at the dealership the paperwork was ready and waiting for me so the process was easy and superb so thank you Nick and Colin for your great service and making my exsperiance so easy and satisfying your dealership really knows how to care for there customers and make purchasing a new vehicle fun and with no pressure I will definitely tell all my family and friends about me awesome exsperiance I had with your dealership, thanks David Peterson.

El
Review №39

I bought a used vehicle here for my son to take to across country for college. The car had a lot of issues the first few months, mostly maintenance but some things still didnt seem to work properly on it so I brought it back in to be serviced before we left town on a 1500 mile trip; they said it all looked good. Unfortunately, the car had quite a few issues making it to its destination. When I took the car to the nearest dealership they said nothing was covered under the extended warranty we purchased at DeYarman, which was frustrating after all the prior issues. The service manager, James, at DeYarman specifically said if there were ANY issues at all to call him and theyd take care of it. After some phone issues connecting with back to DeYarman, I did receive a call from a manager who was very helpful in assisting us with the newer concerns on the car. He listened to all our issues from the beginning weve had and was very sympathetic to our struggles getting my son to college with all the car trouble and called the dealership where the car was being serviced. DeYarman offered to pay for its repairs due to all out troubles so far, which was extremely helpful for my son.

JO
Review №40

The body shop did a great job fixing my truck. They even detailed my truck before they gave it back to me. I would very definitely recommend the body shop.

Za
Review №41

Had the absolute best experience at Deyarman Ford. Barry, Travis, Damien, Colin and Shawn were absolutely great to work with. Traded two and purchased two. They go the extra mile for the customer! Would highly recommend these guys! Thanks Fellas! Job well done!

Mi
Review №42

Deyarman was great to work with! Dan held the car we were interested in so when we came in it was ready for us to test drive. We came in with a price per month in mind and they were able to help us reach that and take home the car we wanted!

Em
Review №43

My boyfriend recently purchased a new 2021 F-150 from DeYarman Ford and we were absolutely blown away from the service we received. The entire staff there is amazing and made the process as easy and fun as possible. Nothing but great things to say! Be sure to ask for Nick Worrall as your salesperson, although it seems that their entire sales staff is second to none! Lifetime customers here

Ra
Review №44

No way-(worse than Capital city)same place only the name has changed

Co
Review №45

Dan and Shawn did a great job helping me find a new truck. Super patient guys that really looked at what I needed instead of trying to rip me off. They did an awesome job getting me financed at a great rate and will definitely be buying my cars from them in the future.

Al
Review №46

If your looking for a new vehicle definitely use Barry Webb as your sales man! DeYarman Ford did a great job on finding me the right truck. They did not have what I wanted on the lot, so they search for me until they found my truck! They all went above and beyond for me and it was greatly appreciated! I highly recommend DeYarman Ford!

Ad
Review №47

If you are looking for a new/used car I highly recommend DeYarman Ford. Shawn Martin was absolutely phenomenal to work with! He made the process painless from start to finish. The entire staff was friendly and courteous. I couldnt have asked for better service. Thanks again Shawn. I appreciate all you do for your clients!

Ma
Review №48

Dan did a great job getting us the vehicle we needed for our family. He was fast, efficient, and understanding of our financial needs. Would definitely recommend!

Da
Review №49

Derek did a great job for us! He listened closely to what our needs were, made sure we had the right vehicle identified and the worked on our behalf to get the deal put together. Very pleasant experience!

We
Review №50

Great first experience and looking forward to supporting a local dealer in our home town.

Ju
Review №51

I visited DeYarman Ford yesterday and was so impressed. I was in work clothes and my car was dusty but they treated me like I was a 5 star customer!This is not Shottenkirk! Knowledgeable patient respectful staff. Ra Shaan and James want to make sure the customer gets the right vehicle and are happy. They dont pressure sale or try to scam. Indy give them your business they are what car salesmen should be.

Kr
Review №52

Great service and great experience! Love working with them

Te
Review №53

Had an incredible experience with Patrick and Shawn and Matt at DeYarman Ford!!! Within minutes we found the car of our dreams!!! They stayed open late so we could complete our purchase and drive our new vehicle home! Highly recommend this dealership! We feel like we made new friends for life!

Ru
Review №54

The service department manager was extremely helpful and exceeded my expectations.

Me
Review №55

Shawn Martin Derek lee have been so amazing they went above and beyond to get me what I needed thanks so much guys!

Mi
Review №56

Morgan and Shawn were very quick and easy to work with. They were able to work with me to get a truck in my price range and they gave me a fair price for my trade in. I was in and out quickly and did not have to sit around for hours like I have had to at other dealerships!

Di
Review №57

Took my truck into DEYARMAN FORD to get THE WORKS done. They ended up replacing the lug nuts and also the cabin filter which were bad. Was there a reasonable amount of time and didnt cost a lot either.

Da
Review №58

Nice people and a very nice customer waiting area!

Br
Review №59

Derek and Shawn were fantastic to work with and did everything they could to get me the truck that fit my needs. I would reccomend DeYarman Ford to anyone looking for a great car buying experience.

La
Review №60

Purchased our 2018 Ford escape, Service was awesome from the sales team to Finance People, They were great to show us all features so we understood including extended service on car . Highly recommend and ref All to DeYarman Thank You to all Pam and Larry

Th
Review №61

Great experience, Barry was awesome to work with. Thank you Matt for your help as well

Al
Review №62

My husband and I bought two cars in one day from them! Working with Shawn, Dan and Matt made this a breeze! They were so kind, caring and patient while working with us! I will forever be coming here and would highly recommend anyone to buy from them!

Ca
Review №63

Very honest upfront people. Will be doing future business with them. Well worth the visit.

Je
Review №64

Found a used truck available. Called and got a knowledgeable salesperson immediately. We were coming from central Minnesota so they made sure everything was taken care of prior to our pickup. Was a seamless purchase and everyone was kind and courteous. I cannot say what a great experience we had from start to finish. These guys really went out of their way to make everything go smoothly.

Ja
Review №65

Barry is a great fit l guy! Very nice to work with! Made things easy for us!

Te
Review №66

Everyone @Deyarman treated us great and were a great help. Terry in service was excellent to work with as well as Shawn, Dan,Damian and Travis in sales. I highly recommend them when looking to buy or service your truck.

Ge
Review №67

The people here have clearly never had experience in the food service industry. They are very rude to delivery drivers.

Jo
Review №68

Jason Crawford was very knowledgeable about the car we bought. We had an excellent experience.Great place to buy a vehicle! Everyone was very helpful.

Ma
Review №69

James was a great salesman and Matt in the finance department was really awsome. Colin the sales manager was also great to deal with. Very happy with my purchase and will refer people there to purchase a vehicle.

Pa
Review №70

Nice people there got a 17 f150 king ranch they helped me out good prices will recommend u buy from them

Pa
Review №71

Several nice cars and trucks available on the lot.

RO
Review №72

SERVICE WAS FAST AND EXCELLANT. HELP WAS VERY FRIENDLY AND KNEW WHAT TO DO. I WAS VERY PLEASED.

Ch
Review №73

Had my 2020 Ford F150 serviced today. Good service!!

da
Review №74

Nice clean service department, friendly staff, fixed my issues, quickly ! Hardly had enough time for a cup of coffee and free popcorn 🍿 thank you. !

Sa
Review №75

I am sooo thankful for the Deyarman Ford! They made the shopping experience a breeze. I worked with Derek and he is the guy to talk to!!! He listened to my needs vs my wants and was able to show me a car I honestly fell in love with after driving it. It was important to be honest about my budget and they genuinely wanted to see my drive away with something that I was proud of and was in my price range. If you are looking for a car Derek is your guy!!

Pl
Review №76

Love coming to this guy. always looks out for me and helps me find what’s best for me

La
Review №77

Patrick is a top notch guy! I saw the car I wanted and they made it happen in an hour! Will definitely recommend to all,

ka
Review №78

Sales team did great at working with us and were awsome! Thanks james

Me
Review №79

We worked with great people who did their best to meet our needs. We couldn’t be happier! Great people and service!

co
Review №80

Couldn’t have had an easier experience. I had spoken to Adian initially who hooked me up with James in sales and they were both incredibly professional and made the whole experience relaxed and fast. Their finance guy Shawn fought to get the vehicle I wanted into my price range. I will send every person I know looking for a vehicle here.

Jo
Review №81

I would have to say that this dealership fought hard to get my business. They treated me like a king! I also became a little impatient to the time time my truck was being built but again not their fault. I would have to say I would go back to them in a heart beat. If I could give 6 stars I would. Mr. Long did a great job!. His other team member Adian Holland is the person to speak to about accessories. This person could calm down down anyone. When I was waiting for the truck to be built hereing bad things from Ford this young man gave me the cool & calm feelings. This team has far shown they earned every penny. I have never been to a dealership that wanted my business like they did. You will not be disappointed

Da
Review №82

I had a great experience with Deyarman Ford in Indianola today purchasing my 2018 Ford F-150 Platinum!! They had a great selection of very nice F150s to choose from! It is a top notch very clean and professional dealership, and they make your buying experience fun! The only hard part was trying to decide which was the best F150 for me!! A big thank you to our sales professional, James and Colin, Adian and Damian who each had a part in our buying experience! We would Highly recommend Deyarman Ford for your next vehicle buying experience!!

Je
Review №83

Todd krauth was super easy to work with and very upfront and honest will return

Ma
Review №84

Oil change was quick and easy! Overall great experience with their friendly and knowledgeable staff!

Ru
Review №85

Nice Aleman provided us with great service as we made our choice of a new vehicle. He was honest about the process and provided excellent feedback on all our questions. Likewise, Matt Redding made the process of closing the sale enjoyable. Both these fellows are personable and easy to work with. Thank you for the help.

ja
Review №86

Very friendly staff they had exactly what I wanted and got me a great deal on it would definitely recommend this dealership

Da
Review №87

Morgan was great to work with a long with the finance manager! Would highly recommend DEYARMAN to everyone!

Io
Review №88

Our sales person at DeYarman Ford was James Smurthwaite. Not only was he very personable and efficient, James had taken the time to study the workings of the Subaru that we bought. It was a trade-in at this Ford dealership, so not his usual sales opportunity. He even set up the hands-free calling for us.We found everyone here helpful, without any pressure beyond the warranty option, which was promoted heavily. We would not hesitate to refer a friend or buy another car from DeYarman. It was our kind of place to do business.

Ja
Review №89

I took delivery of a Lease Fleet Vehicle at this dealership. I was very pleased with the communication and service I received during the process. They took time to review the features with me and made it easy. I would do business with this dealership in the future based on this experience. Good job and thanks.

Je
Review №90

We loved the entire process of buying a car here, they were very accomodating and helpful. We did however buy the vehicle without seeing it first and after it was delivered we have been finding many things wrong. We should not have paid what we paid for this vehicle. I feel like some information was left out of our buying process- and we still have not received the paperwork from the purchase.

El
Review №91

The salesman named Barry is like family, very professional and goes out of his way to help you in anyway he can. I have brought 3 cars in the last 6 years and they all have been from him. I would recommend the DeYarman Ford dealership to all of my friends and anyone I run across, the finance manager who helped us is very good at what he does and made several recommendations to help us with our credit score as well, very good people.

Je
Review №92

Shottenkirk is a great place to purchase a vehicle. My wife and I recently purchased a new truck from them, and surprisingly there was no hassle at all. We didnt intend on purchasing anything while we were there. After looking around and test driving the truck we chose, James S. was able to help us out with answering any of our questions we had for him. The sales team there at Shottenkirk wasnt pushy at all when it came to helping us get into the new vehicle. They were able to get us the price we wanted and help us out with our trade in. I would recommend anyone to them for their next vehicle purchase.

Zo
Review №93

Tons of Friendly and Knowledgeable staff! Morgan and Colin were the best to work with and I highly recommend them!

Dy
Review №94

Great experience, workers were very friendly. Made a great deal and got a new car. Totally recommend.

Da
Review №95

Great trustworthy service. Barry Webb is the salesman to use. He is a great guy to deal with. He will work his tail off to make sure you are in the vehicle you want.

De
Review №96

Great to have a first class Ford dealership in Indianola. We worked with Barry, Colin, and Damien on our recent purchase. Good people. Looking forward to experiencing the same great service from their other departments. DeYarman Ford will be our first stop the next time we are looking to trade. Thanks Barry for your hard work in sealing the deal.

ka
Review №97

Deyarman worked very hard to get me the best deal and a dream car at the price I could afford. I absolutely recommend anyone who is needing or wanting a new vehicle to come here! Cant thank them enough for the time they spent on just this one sale. Ill be back!

Am
Review №98

I have walked out of 3 dealerships in the last month because I could tell they had nothing to lose and I was nothing but a number to them; not at DeYarman. EVERY SINGLE PERSON at the dealership took care of us like we were family and they had our best interests at heart. Buying a car can be a stressful experience, to say the least, but with James, Colin and Matt - it was like we were sitting around with friends. When I told James what I wasn’t comfortable with he said “no worries, let’s work on this”. We ended up purchasing two vehicles from them and when we need a new one, we’ll head straight to DeYarman and James. I can’t recommend these guys enough. Everyone that we came in contact with was absolutely amazing! I walked in looking to test drive and nothing else, but these gentleman made me feel so comfortable and they were so open and honest that we left buying not one, but TWO cars. If you’re in the market and want a dealership that will take care of you - go talk to these guys, you won’t be disappointed.

Ja
Review №99

Stopped in for reserving a 22 maverick -- good service all around, professional & easy to deal with

ma
Review №100

It took 2hrs to get done but they were busy. I have been assured that they will now have appointments available for those that want them. I will return but with an appointment this time

Information
50 Photos
100 Comments
4.4 Rating
  • Address:2406 N Jefferson Way, Indianola, IA 50125, United States
  • Site:https://shottenkirkford.com/
  • Phone:+1 515-961-8151
Categories
  • Ford dealer
  • Auto body parts supplier
  • Auto body shop
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car repair and maintenance
  • Car service
  • Truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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