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Dent Systems
403 Pratt Ave NW, Huntsville, AL 35801, United States
Comments
Kr
Review №1

I cannot emphasize enough what a terrific experience I had with Dent Systems! Bridgett was so polite, professional, and thorough. She took her time examining the dent to my door (apparent vandalism, sadly) and explaining what John might possibly be able to do to repair it without having to repaint. She was quick getting the estimate to my insurance agent and was patient and persistent in getting everything correct with my provider. She cheerfully and knowledgeably answered my many, many questions. It is clear that she and John have a true passion for this work and their honesty, integrity, and exceptional service are truly noteworthy. As a woman, I have interacted with people in automotive-related businesses who are condescending and unprofessional. It was a pleasure doing business with Dent Systems and I recommend them without reservation to anyone who is in need of a repair.

Dr
Review №2

They dont take cards just cash or check just FYI. They did a great job, I thought it would take a week but they did it in 2 days. Everything looks fantastic and they even cleaned my car and shined my tires. I hope to never get hail damage again but I know who I will go to if i ever do.

Wi
Review №3

This is top of the line for any cosmetic body work. John repaired the left quarter panel (removed the dent and replaced the crease) and replaced the rear bumper. Looks like it did when first purchased. Dent Systems is the real deal, I highly recommend them!!!!!

St
Review №4

Dent Systems was recommended to me when a branch fell on my car. Service was fantastic and they made the whole process very easy for me. Communication was great with consistent updates on progress, and in the end they made it look as good as new. They even fixed scratches and dents that I had not originally seen. I highly recommend them for any dent and paint work you need.

Ed
Review №5

I went to get an estimate. These guys are very knowledgeable and very honest. In my case, the person who spoke to me explained it was better to go the traditional route at the place I selected to paint my car. He didnt have to do this. Businesses are having a tough time these days. It is good to know there are reputable business in our city. This is one of them.

Ra
Review №6

Given quote A & B, therefore knowing what I was to pay if “A “quote did not solve problem.. Mrs Bridget was very professional and knowledgeable to my problem..Good Quality, Professional, Good Value and On TimeMrs Bridget’s coworker Stephanie was also Professional with a Wonderful Personality.Thanks To AllRandy

Ti
Review №7

Excellent customer service!!!!!!! The car looked great and the staff, especially Bridgett, was super!! Really went above and beyond. Thanks so much!! Should I ever need dent repair again I know exactly where I’ll go 🥳

je
Review №8

Brought in my 19 Sienna in Salsa red, with a deep door scuff on passenger side and a deep scratch on the tailgate to be repaired. Both spots repaired as good as factory, as if they were never there. Instantly felt I was in good hands when I stepped inside and final finished product, was beyond expectations. Thanks Dent Systems.

Da
Review №9

Very nice people, excellent workmanship. The work was performed on time, and within the estimate. Theyre my new go-to for small dent repair.

Co
Review №10

Great customer service, reasonably priced, quality work. I had a large door ding removed, you cannot even tell it was ever dented. I was able to have same day service. Highly recommend.

Ca
Review №11

Really appreciate the job Dent Systems did on a substantial indent I made on my Kia Soul. Great workmanship, very reasonable price, and quick turnaround! They also went the extra mile to apply some touch-up paint for a shade of paint that is unique and difficult to match.

Jo
Review №12

Great staff, excellent quality and workmanship. John is very honest about what can be done to repair you vehicle, and spends time with the customer explaining the process. The Number #1 place in Huntsville, AL, if you want timely, quality work done to your vehicle. Highly recommended!!

Ky
Review №13

Great staff and great service! Will be going back if we are ever in need again.

Ma
Review №14

I rolled in today(6/18/19) with a very superficial door ding on my less than 24 hour old new Camaro SS and John did me the biggest favor in the world and fixed it on the spot. I know he was busy but I was from out of state and didnt have time to make an appt. This is truly great customer service and John is a Great American! Excellent customer service and excellent repair!!Thanks!!

El
Review №15

Fantastic place to get dents removed from your vehicle. Im very particular about who handles my car and they were professional and friendly. Theyre fair priced and quality was great. Id recommend to anyone for paintless dent repair.

Ch
Review №16

John was awesome, repairing all the hail damage to my truck. Work was done quickly, with attention to detail and within provided estimate. I would highly recommend Dent Systems for any repair work as a result of hail damage.

Ch
Review №17

I received quotes from several different body shops and Dent Systems halved the cheapest estimate from the other shops. They were finished with my car in 3 days and it looked perfect! Definitely would recommend to others.

K
Review №18

Amazing work! Great customer service.

Sh
Review №19

Bridget and John were so helpful and nice. They kept me informed on every step of the process with them and the insurance company. They exceeded my expectations. Thank you!

Ni
Review №20

Pleasure to work with, honest good work. Worked cheaper and better than any shop in town. Would deal with again.

Je
Review №21

I didnt have my vehicle fixed here due to some insurance issues. But if the quality of work is anything like the staff it should be A+++. They talked to me about what could be done and what would be the best way to make the repairs. And gave me a quote and a follow up call to check if I had any questions..I call that Service!!

Re
Review №22

Took my vehicle down to Dent Systems to fix my sun roof and water leak. Water leak was not fixed and took my vehicle back to them to fix water leak. They did not repair it. Had to take to local Chevy dealership to be repaired properly. They had to fix the leak and other repairs to fix my vehicle properly. I paid over $2000 dollars out of my own pocket for repairs that were not done by Dent Systems. Went to BBB and they did not respond to I the complaint I made with BBB.I give Dent Systems a very low ratting. Also when I called them back about my water leak they threaten me.

Ja
Review №23

Called Dent Systems on Monday January 13th 2020 to schedule an appointment to have my truck looked at for some dents on the drivers side door. The receptionist stated that the estimator was not available in the morning but might possibly be in during the afternoon period and definitely would be in the following day. She took my name and number and said someone would call me back to set up an appointment. No one called back after my initial inquiry. disappointing to have not received a call back, took my business elsewhere.

Ch
Review №24

My less than 2 week old truck got a door ding in it from the parking lot at work. Thanks to Jons fantastic work, its like it never happened. I will be sending all of my friends and family to him in the event they ever need any dents removed from their vehicles.

Je
Review №25

Great folks to deal with. Very courteous and answered all my questions. Truck looked great.

Kr
Review №26

I just got my car back from Dent Systems and what a wonderful job they took out dents I didnt even know were there. My car looks like it is new again. The friendliness of the owners and staff is like it was years ago This business went over and beyond my expectations I will not hesitate to use Dent Systems when ever I need them for my dents or scratches

Er
Review №27

I would leave zero stars if I could. DO NOT take a nice vehicle here that you want to be taken care of and handled properly. They don’t know how to treat nice vehicles and nice paint jobs. I took my clean ‘86 black Firebird here for an estimate to remove a few small outties on the hood and they had the RECEPTIONIST lady come out to do the estimate. WHAT!!? She identifies the outties and starts touching and pressing with her finger leaving greasy prints on my hood. Then she begins to tap her FAKE FINGERNAILS ON MY HOOD in a totally different spot than where the dents are! I have an extremely nice paint job and everything shows on black! I was bothered by other details about this short 5 min visit, but I am absolutely floored that someone who considers themselves a car place doesn’t know how to treat a nice vehicle. To top it off, I didn’t get my estimate....you should know after you look at it yourself how much it will cost to repair...especially when it’s what you specialize in! They said they would get back to me Monday with an estimate...AKA “we need time to think about how much we can get away with charging you.”Don’t make the same mistake I did if you have something nice that you like to keep clean and take care of. Protect your paint job and go somewhere else for work.

Re
Review №28

Unfortunately, I have taken every car that we have owned to Dent Systems. Fortunately these folks are amazing to deal with and ars very talented. They have exceeded my expectations on every repair.

Ad
Review №29

Did a great job getting some large dents out of my car. Easy to work with, and an overall nice garage.

Jo
Review №30

I took our 3 day old Highlander to them to remove a dent that happened at some point in transit. They did an excellent job at repairing it in less than 30 minutes. I cant even tell where it was. Id highly recommend them for future work.

Hu
Review №31

These guys do great work!!

Pa
Review №32

The repair was done in the time expected, it was done at the quoted cost, and it looks absolutely perfect. I was amazed how great it looks.I could not be happier with the whole experience.

Ba
Review №33

Cant rave enough about Dent Systems service - job done in a timely manner at a very reasonable price, and it looks better than I ever dreamed. They really went above and beyond!

Gr
Review №34

Did a great job on my truck. Friendly and got the job done. Thanks

Ha
Review №35

Awesome! Work done on previous cars. Hope they can fix my mustang.

Ma
Review №36

Yes, i had a moment of rage and kicked my gfs car. The dents were in a bad spot and there was a crease along the crash bar. Yeah.. well they got them out, plus a wash and vacuum.

Jo
Review №37

Would give zero stars if I could.

Mi
Review №38

Job was not only done perfectly but my car was washed and cleaned up too

Xa
Review №39

Very professional!

Information
39 Comments
4.5 Rating
  • Address:403 Pratt Ave NW, Huntsville, AL 35801, United States
  • Site:http://dentsystems-alabama.com/
  • Phone:+1 256-883-7690
Categories
  • Auto body shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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