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CPR Cell Phone Repair Huntington
903 3rd Ave, Huntington, WV 25701, United States
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CPR Cell Phone Repair Huntington
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Ni
Review №1

I was so glad that the employees at CPR were able to fix my laptop keyboard. I was also even impressed that they said theyd get a new keyboard for it within a week and its been a week and today, I took it in to get the keyboard replaced. I was also even more surprised that when I took it in today, they said theyd fix it within two hours and Im just so glad that I chose this shop to take my laptop in for repairs. The price for repairs was a bit steep, but it was completely worth it. Now, my laptop has a new keyboard and Im so grateful for their excellent, imppecable and quick services. I highly, highly recommend this store to anyone who needs their laptops or any other piece of technology repaired.

Ju
Review №2

Josh took great care of my issues with a new phone. Thank you, Josh.

Ka
Review №3

Had a great experience here! The prices are really reasonable and the guys there did a great job at replacing my screen! They offer a warranty for only 8 dollars a month that is certainly worth it. I’ll definitely be going back there for any damage that may occur in the future!

Ro
Review №4

Good food decent price. Forgot to bring out sweetener for a friends coffee and no towels in the restroom. But overall I liked it

Ja
Review №5

Very professional and fast. They explain everything they are doing to help you understand. Highly recommend!!!

Ja
Review №6

CPR has a wonderful staff that is very professional and will do all they can to help you with your device needs.

cl
Review №7

Josh & Kevin were excellent in their service & repair of my phone. I’m so grateful to see young ppl being so professional & kind at the same tome. Glad the store is here, I WILL spread the word!

Be
Review №8

Obtained a privacy screen protector here 1 month ago and they stated it had a lifetime warranty. It managed to begin curling at the edges in 1 week until it was almost unusable today. I tried to use the warranty; however, they were out of the specific screen protector. Therefore, they replaced it with a different type but surprise-charged me with a 10+ dollar fee as a correction to their defective product. Id probably recommend going to Best Buy or your local cell phone carrier as the screen protector I had from my original cell phone carrier lasted me 3 years.

Hi
Review №9

As usual, fantastic job by Kevin. If you need your computer cleaned or retooled, this is the guy to go to! The best and most thorough cleaning on a computer Ive had. All at a very reasonable price. Recommend him for any computing needs, including building your own gaming rig from scratch!

Re
Review №10

This place is amazing! First, they fixed my phonefor free. (It had lint packed in the charge port)! I was able to by this power station thing there that can charge my phones and my computer at the same time and I can jump a car with it. Then, they will be able to get me a new battery for my computer and install it. I could go on for pages. Oh! And they have a first responder discount! Also, they have this insurance plan for electronics in the home. This place is just amazing!

Tr
Review №11

Best service and quality in the area! Got my screen replaced in 15 minutes! Go see Jacob for fast & affordable repairs!

co
Review №12

This is the best place, and friendliest people to work with your cell phone or computer needs!

Jo
Review №13

Took me in 5 minutes before they even opened and fixed my phone in ten minutes for a very low cost. I highly recommend using them for any cellphone repairs.

Ma
Review №14

These people are super friendly and will help whenever and wherever they can!

Mi
Review №15

The Guys Were Great, Brought My Phone Back To Life!

Is
Review №16

My ASUS ROG laptop had one of its hinges break. I brought in the laptop, the employees helped me find a replacement bundle online that came with all the parts needed. After the parts came in they were quick with the repairs and the computer looks better than brand new and works great. Everyone was very helpful and professional, can’t recommend them enough.

Re
Review №17

Took an iphone to be repaired and was given honest, solid advice. The guy didn’t try to sell me anything, even though my old phone is junk, offered to fix the home button but was honest about it being just a place saver and wouldn’t function. He even offered to just disconnect the button to prevent the phone from getting hot. Very professional, fast service, honest opinions. Will definitely be going back next time something breaks!

Wh
Review №18

Kevin was so great! Super helpful and funny. Made my experience really great and pain free.

Ro
Review №19

I had my Moto z droid repaired as it had a cracked screen. I had to wait for the replacement part but it took less than a week to pick it back up. It looked great when I picked it up.. until I turned it on. Just days later the the adhesive is failing and my screen is lifting off! I suppose the heat from my phone is too much for scotch tape. I took it back to see if something could be done but was told the screen is thin so the best they could do was apply heat and see if it seals. I pick it up and can see as the phone is turned on and the device gets warm the adhesive starts to lift again. Now its so badly lifted the whole right side is visibly open and it catches on things in my pocket. It was the same cost to send it back to Motorola but at least they wouldnt have used parts and adhesive from wish.com. Save your money and call the manufacturer before wasting time and money just to be disappointed in the end. Odd thing is, I got a response that said I should bring it back in for repair yet if read it clearly said I did and the rep told me the best they could do was apply heat then told me nothing else could be done if that didnt work because the screen is so thin.... If there was a problem with the device itself, and being a phone repair center, one would think they could diagnose the issue and let the owner know. Instead after going back, I got a slap on the back and told sorry about your luck... So in response to the response, I did...

Le
Review №20

Great customer service very helpful!!

Ab
Review №21

Called to quote an iPhone 6 plus battery replacement. Polite and professional named josh had everything including taces quoted. Dropped it off same day and had it back in 2 short days. They had to order a battery because the older model. The final cost ended up being 2 dollars more but within a margin of error that Im okay with.TL:DR - Fast, professional, and speedy service. Really happy with the final result.

Ka
Review №22

Quick repair at a very good price

Ra
Review №23

They take time to explain what they do and how they are going to do it. They talk to you and make sure you satisfied with what they did with the item you brought in to them. Im very satisfied with the work they have done and would suggest them to anyone I know.

Ch
Review №24

Professional. Gave great recommendations. Speedy repair of my iPhone 11max plus (45 mins!). Highly recommend!

ch
Review №25

They didnt fix my phone, but they were nice and friendly. Service was fast.

Ca
Review №26

Dropped my tablet,and a few bits and pieces went everywhere. The young man had it fixed in 5 minutes. Good dude!

Kr
Review №27

Went into the Huntington office because of my screen was cracked. Josh Perry took care of me. He was great to work with.

Ka
Review №28

Great business. My daughter broke her IPad and Kevin fixed it quickly so she wouldn’t miss any virtual classes. Her IPad works great and you can’t even tell it was ever broken. Wonderful service!

Sc
Review №29

The process went exactly as Kevin said it would. My wife now has a new glass on her Galaxy S-10+. Happy wife, happy life! GR8 job, Kevin!Update: I called today about a screen replacement for my Samsung Galaxy S10+. I kid you not, all I was doing was calling to order as I already knew it was going to take a week or so to get the glass in. A few minutes after paying for the order, my phone rings. It was Kevin Evans calling me back to say that he actually had one in the store and if I could, to bring it in and he would do it today! I immediately drove it to him and right now, I am typing this review on my new glass! Kevin Evans, youve done it again, except this time you did it with lightning speed! Folks, this is the place for all of your mobile device needs! Professional, honest, and fast!

Mc
Review №30

Awful. Charged me a diagnostic fee when they refused to fix my phone.

Ty
Review №31

This place was so helpful my PS4 has been down for a month now because of a broken hdmi port but Kevin was able to fix it quick and easy. Such a great atmosphere in the Huntington Store!

Ed
Review №32

Josh at Huntington location reset my iPad Pro back to factory settings due to a weird thing where it wouldn’t allow me to delete the Facebook app that had used almost half of my 64GB and when I signed back into my Apple ID it somehow kept all my photos and my FB app but restored 54+ GB back. I’m happy girl now. Thanks for prompt on the spot service.

cl
Review №33

I highly recommend CPR, went to Cell Tek & it was aweful....Kevin & Josh Perry were AMAZING at CPR, they fixed my problem with no problem & Cell Tek couldnt!!!

Je
Review №34

Had to call and ask when stuff was in and then giving time fram and was no where close

Do
Review №35

Update: I received a call from Kevin, the manager, requested that I bring my other two iPads back in and give them a chance to fix them. He also offered to fix the Broken LCD free of charge. I am giving them a second chance. We all make mistakes sometimes. I will update again after the services have been concluded and what my over all review is.Initial review:I brought in multiple iPads to be repaired with different issues. Two of them only needed the digitizer replace, but the LCD and everything else worked fine. The man who checked them in looked over them and seen that it was fine. One of the others needed both the digitizer and the LCD replaced and he quoted that one at $170. When I came back in to pick up the iPads not only were they not ready, but the LCD on one of them was damaged and he wanted to charge me an extra $100 to fix it. How can they tell me it would be $170 for both when I dropped them off, but the next day it went up to $240. I called around and similar businesses are charging $20 less for the digitizer repair then they are. The manager tried to say the LCD was already damaged, but when it was dropped off it wasn’t. He also blamed his own staff for not being more thorough when checking it. Which is not only unprofessional but also not my fault. His staff checked it and it was fine. I come back to get it and it’s damaged. All my son wanted for Christmas was his iPad’s glass fixed. He was still able to use it and watch movies on it. Now there is a black part bigger than a quarter on it and I will not pay them to fix something they damaged.

to
Review №36

IPhone screen was busted brought it to these guys they did an excellent job price was reasonable and very quick repaired I highly recommend these guys awesome job

Li
Review №37

Great service. Kevin Evans was so helpful

Di
Review №38

Oustanding service from josh. Saved my phone.

Ja
Review №39

Kevin was very honest and upfront with the issue regarding my phone and my options for repair or replacement. And had a lot of great information in both matters. An incredibly quick and painless experience that will keep me coming back here for any and all repair needs for my devices!

Ji
Review №40

Great service! Going to CPR saved me at least $300 fixing my iPhone X. Kevin was knowledgeable and professional. He sold me the things I needed and didnt push extra products or services. Im happy I went to CPR!

Ch
Review №41

Ultimately had a good experience here. Initially had some problems that management took care of fantastically. Would recommend again.

Ja
Review №42

Fast clean an professional great pricing love the new location when your phone broke they will come thru in a clutch

Li
Review №43

Professional, knowledgeable and FAST! Thank you! If I need another repair, Im coming here.

cr
Review №44

I took my daughter iphone to them on 9/25/2020 and they had her phone fixed in 30 mins every Professional kind and caring people my daughters front camera did not work because it was damaged they fixed it with no problem and i will come back again soon to have my other daughter iphone xr fixed soon.. thank u guys so much with ur help and what u did for us today thank u

Ja
Review №45

The best place for cell phone repair. The guys that work there are extremely helpful and courteous.

jo
Review №46

Fast and Great service friendly staff pain free reccomend 100% on your cell phone repairs laptop ipad repairs they also sell electronics give them a try you will be very satisfied great prices too.

Aa
Review №47

Came in with a broken iPad screen and digitizer. They had the parts in stock, so the device was repaired within 24 hours and picked up the next day!

Ti
Review №48

Good workers and nice people

su
Review №49

I love this business. Super nice employees, very knowledgeable, great prices with extremely quick work!!

C
Review №50

My boyfriend and I came into this store in the beginning of July to get a new IPhone for myself, the manager Rob was the most friendly and welcoming cell phone salesmen Ive literally ever met. A Huntington local with a shining personality!! He gave us plenty of time to look at all the phones and let us be while we made our decision. He was so honest and helpful that we both ended up getting new phones AND cases. We are old locals who have since moved to Florida, even with the distance the customer service cannot be beat! You are welcome to come back to him and can expect the most efficient and wallet-safe help. His warranty is unmatched and I would highly recommend his shop! We are so happy and cannot thank Rob enough!

La
Review №51

Edit; in response to yours-I understand it was busy, but if I was there first I should’ve been waited on first. He should’ve told the other customers that he was helping me and would wait on them when he was finished with me, not make me sit there and wait (over an hour) while he waiting on someone who was connecting a phone, and also selling other customers cell phone cases.Initially I was happy with my service. They repaired my screen. Pick it up and realize my camera is also broke, another $150. So I’m in for nearly $300 at this point. Still cheaper than a new iPhone. So after a few more days the screen becomes distorted so I call and they tell me to bring it back in, under warranty, great! I take it in and there’s no one else there. Samuel, the only guy working there, says “ quick fix. I can do it in 15 minutes”. So I’m waiting and a woman comes in to ask about purchasing a phone, he spends the next 45 minutes waiting on this woman and then two other people while I’m waiting on my 15 minutes fix. I guess if you have people purchasing things it’s a higher priority than other customers who were there first waiting on warranty work. I was there way over an hour for a “15 minute job”. I would’ve recommended them to begin with but not now. Poor customer service!

El
Review №52

Awesome place

Ki
Review №53

Excellent service. Needed a battery and had a shattered screen. I had my phone back in a couple hours. They were very helpful and convenient. Love the ability to make an appt online!

Sy
Review №54

Do not recommend this place. My dad went in with a home button that didn’t work and his mic made his voice sound very muffled. They charged him $139 and whatever they tried to do did NOTHING. So now he’s off to buy a new phone, $139 in the hole (:Response to your response:I’m sure my dad was grateful when he left bc he thought everything was fixed but he called as soon as he left and was still muffled; also he never had a charging issue, his actual charger was just fried and would no longer charge his phone. I appreciate your help and for offering to fix the home button

Ki
Review №55

I was so pleased with the service I received from CPR. It was the best customer service I have seen or experienced in a long time. I asked if he could replace a head phone jack in my phone which wasnt working. He said before I do that let me try something else. He got it working and didnt charge me since he did not have to replace the jack. This is a very honest business with wonderful customer service. I would recommend them to anyone who needs a phone repair. Thanks CPR.

Ro
Review №56

I cant think this store enough for fixing my phone! I bought my phone off of swappa thinking I got a good deal for the latest Samsung phone and I spent days at a time connected to a charger, very annoying! Fixed my phone for a under a 100 bucks and I could not be more grateful. Take your business and electronics here!

An
Review №57

Great customer service! The entire team made this such a pleasant experience! I will come back here for all my repair needs

Co
Review №58

Terrible experience at this place do not go here

Ro
Review №59

Kevin Evans is a kind generous very knowledgeable person. I was taken advantage of by con artists and this man helped me for free, from the goodness of his heart! I will tell everyone I know about this gentleman and steer all the business I can his way! If you need cell phone repair....this is the only place to go, Roger Riley.

Cr
Review №60

Took in iPhone 6s with severely cracked screen. Rob Adkins repaired the phone completely in about 2 hours. The warranty and additional products offered (without being pushy) appear much more valuable than the carrier insurance option that I have been paying. Nice thing about using CPR is almost immediate turnaround and no need to back up all the data, lose contact info, etc., as happens with carrier insurance replacement policy when you send your phone in. Thanks Rob. Great service.

An
Review №61

I came into the store I spoke to Charles and Josh. They are amazing men they was very helpful and completed what I needed was fast with it they are just amazing men. If you ever need you phones repaired you most definitely will be very happy with them and there prices can not be beat. They are the best within 500 miles or more I would not go no where else Thank You again guys and keep up the good work. Your both amazing.

Sa
Review №62

They did a fine job replacing my battery on my S9+. But they wasted 3 business days ordering the part because they wouldnt take my credit card info over the phone and dont have an option to pay over the internet. When I brought it in and brought it up with the IT guy at the counter he gave me an excuse about not having the insurance to cover a credit card machine. But Im sure the Chinese take out spot down the block has amazing insurance...Its almost 2020. You guys work in tech and dont take CC info over the phone or online. Ridiculous.

An
Review №63

The staff was incredible. They assisted me with my phone and answered my questions. I recommend this place

Ty
Review №64

When I was working with Justin and CPR I experienced a business seeking the best for me as the customer. Helping me understand the different phones and what I needed for the best price. Felt hear and understood. I would go to them every time.

Ja
Review №65

Great experience. The guys there did an outstanding job with my fiancés Note 8. Honest too. They had a mishap with the finger print scanner on her phone when repairing it and will have to repair when they receive the part. She would have never known had they not been upfront and honest with her. I really appreciate that!

Bi
Review №66

These guys are great. I needed a new battery and my gsons phone got dropped! They fixed both phones and the price was right too.I highly recommend them to anyone who needs their services!

MA
Review №67

FRIENDLY SERVICE! Very helpful on my questions. Helped me remove lint and dirt from my port Will always come to this store first

Ma
Review №68

Great experience! My Iphone needed a new battery and I was in and out in just a few minutes. I will definitely go back when needed. Great work and great service!

To
Review №69

These guys were exceptional!!! They were professional, friendly, and easy to work with. Rob and Sam were very willing to help in whatever capacity they could. Offering options when possible. I will not hesitate to return and refer others to them!

Ca
Review №70

I am so happy with the service Chris and Rob provided yesterday evening. I’m not especially tech savvy and didn’t even know if my granddaughter’s phone could be fixed. Thank goodness they could. I highly recommend seeing them for tech issues. Hopefully they will soon have the opportunity to work their magic on my Mac laptop. I just need to get it there!

Fa
Review №71

I brought my iPhone to the CPR Huntington, WV to simply change a broken screen. After the technicians “fixed” it, the phone began to die rapidly. I brought in the phone again and they recommended replacing the battery. After they “fixed” it for a second time, the phone is now a brick; it doesn’t even turn on!Now, they are holding my iPhone hostage for almost 2 weeks and trying to charge me $150.00 even though they are the ones who broke my phone! I was told that the manager will contact me, but there is still no update or feedback from them. Please either fix the iPhone, provide a new phone or compensation for damaging my property. This is unacceptable professionalism and customer service.

Ja
Review №72

If you need to get your phone fixed that is any phone, or maybe buying a new one. From phones to tablets to otterbox and screen covers they got you covered, if your phone can be fixed that day it only takes an hour and a half if the part is in stock, great customer service and are very easy to work with, I would definitely recommend this shop .

Te
Review №73

Service was great!! Was able to fix issue quickly and was very knowledgeable! Employees very friendly! Will definitely use again!!

Ca
Review №74

Fast and friendly staff amazing selection of cute little Donuts I wish they were a tad bit bigger though

Fr
Review №75

Kevin and David gave me incredible service. From the outset of my visit to the 4th Avenue store they were welcoming, hospitable, friendly, helpful and most important for me HUMBLE. No meaningless sales talk, just a genuine and sincere offer of help. I am a technophobe of the worst kind and they took the time to carefully explain everything they were prepared to offer me. I really appreciate these men and their work. I highly recommend them to all who need kind help with their devices. I was at this store last year. I,will be back. Thank you to Kevin and David. Father Jim Sobus

Ed
Review №76

Kevin Evans is candid and helpful. Got a great refurbished Samsung, and later battery installation. No fuss no muss... check these folks out!

Le
Review №77

My phone battery has been giving me trouble for a while now. I came in and Rob and Sam were very helpful. It took them less than an hour to get my phones battery replaced and I was on my way! Thanks guys!!

GR
Review №78

I had my screen replaced today & recieved the absolute best customer service I’ve had in a long time at any business!Rob was extremely helpful & friendly. I will 100% be recommending these guys to all of my friends!

Ja
Review №79

Rob Adkins was great in helping us after my son accidentally washed his phone. He was reassuring and got us the phone back quickly. The phone works perfectly. Thanks Rob

Br
Review №80

Christopher was excellent. He was able to answer any question I had. This was the the best experience I have had with a cell phone store and I have been having a cell phone for 20+ years. I would highly recommend this store and have them ask for Christopher.

Da
Review №81

People there will do everything they can to help you and to make you feel satisfied. Personally, I had great experiences with them regarding phone repairs, but what is more important they are even better people! Thank you guys for everything!

Ga
Review №82

The people working really seemed to know what they were doing but the issue was that I didnt receive any feedback by email about my phone as requested on several occasion. it took much more time than expected and I had the feeling that if I didnt walk to the store almost every day, the phone would stay in standby. on the other hand, my phone was so problematic that I cant put all the blame on them.Bottom line is that i would recommend them to anyone.

Se
Review №83

Kevin presents himself with an extremely professional, courteous and confident manner. His presence is good for your brand!

Ca
Review №84

These guys are wonderful! They stand behind all their work and I couldnt recommend anyone else! Go see Rob and his team. Talent and professionalism!

Ch
Review №85

Super nice and super quick. Had a battery replaced in an iPhone 6 and it’s been on 100% for like 20 minutes. Just don’t buy an iPad case for $30. They’re pretty cheap made.

El
Review №86

Chris Hughes was very helpful in my time here. He started conversation. Informed me about deals, and started conversation with me and made me feel welcome. He also did a very good job on the screen and my phone was very well repaired

Dr
Review №87

This is Clint Van Horn III. Rob Adkins helped with my service. He did a great job! Nothing less than 5 star service on the phone and as a person! Will continue my business with these guys as much as possible.

DA
Review №88

Quality customer service! The service I received at CPR was top-notch! Rob Adkins kept me in the loop with my phone problem & what it needed. Hats off to CPR!

Lo
Review №89

Friendly and professional staff. Fair price and got my phone screen replaced in an hour, despite me bringing it in about an hour before they closed (sorry). Highly recommended.

Jo
Review №90

I went in because my MacBook Pro hard drive failed. Instead of just taking it and doing the work on it, they gave me a website to go to and get a completely new computer for only $100 more than it would take to fix in the shop, meaning they get nothing. I gained a lot of respect for them. They’ll be the people I always go to if I have a problem in the future. They really want to help you.

Ja
Review №91

When I go in I get greeted by a friendly staff. I have known Terry for a few years and would gladly let him work on my electronics. This is saying alot, since I typically only do my own work. There are times that I do not have time to do the repair myself or do not want to mess with it. When that time comes I trust Fanelli Boys with my gadgets.

Vi
Review №92

Both my daughter and I have used Fanelli Boys in Huntington for cell phone repairs in the last couple of months. Both Rob and Chris were super helpful and very professional. Thanks Rob and Chris for taking care of our repair needs! You guys are great!

Ja
Review №93

Best place for all your electronic repairs!

Br
Review №94

Sam and Rob and wonderful! Highly recommended! I have used them three times and will keep going back! Very nice and well priced!

An
Review №95

I had my battery replaced at CPR by Samuel in the Barboursville, WV location. He provided fast, courteous service. My phone is staying charged all day now. I would definitely recommend to my friends. Thanks, Samuel!

Bi
Review №96

Easy to deal with! Christopher Hughes explained the process well and my phone is as good as new, if not better! Thx!

Ga
Review №97

Easy access, knowledgeable employees

Je
Review №98

Great customer service

Ma
Review №99

Great service. I had to get my battery replaced yesterday. Not only did they replace the battery, they also fixed a couple other things while they were in the phone all for a reasonable price. So thank you, Josh & Rob for all the help, I appreciate it! This is now my go to place for my phone. So I highly recommend fanelli brothers on 4th:)

Ja
Review №100

Thank you for fixing my phone. It was quick and professional. Customer service was the best! I highly recommend Fanelli Boys to everyone!

Information
39 Photos
100 Comments
4.7 Rating
  • Address:903 3rd Ave, Huntington, WV 25701, United States
  • Site:https://cellphonerepair.com/huntington-wv/
  • Phone:+1 304-523-2886
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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