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Goodyear Auto Service
1150 4th Ave, Huntington, WV 25701, United States
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Goodyear Auto Service
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Ke
Review №1

Jeff and rick are outstanding. They Fit me in on short notice for an oil change. I asked them to give the car a once over and they said everything was fine except it needed a rear windshield wiper. They are easy to talk to and you get the feeling you can trust them. I will take my car back there every time.

Ry
Review №2

Nice until you.refuse.to Pau their high prices and tell them thanks for trying but I cant afford it then its all hateful attitudes. $140 to tell me 1 brake pad needed replaced. I toldem that when I walked in but they ticketed me up for the whole diagnosis $140 and let me tell you that of you drive a used car, dont plan on leaving the same.week you take it in there. I feel it was very professional of them to tell me what was wrong after I explained it to them when I walked in. But the charge for it. Well as soon as I seen that, there were no more smiles. They tried to get one over and I work on cars for a living, just got out of hospital and thought Id help them with the business. Thatll be last time.

Ka
Review №3

When I hit a bump in the never ending WV construction that triggered a host of lights to come on my dash, the Huntington Goodyear Auto Service people took great care to explain their processes, and had me back on the road same day. Jeff was friendly, went over savings options for my repair, and I felt very confident about the services I received.Thank you!

Ca
Review №4

The store manager Jeff was really knowledgeable about all the products I asked about and he went out of the way to inform me about some services they offer for my new car. Good location in downtown with plenty of parking space and a nice and clean waiting area. Definitely will be my go to for service moving forward

Gw
Review №5

Jeff was great and his Service Manager was very helpful in explaining my options. I fully trust these guys with my car servicing. They never try to sell me something that is not needed.

Ch
Review №6

The Goodyear representative, Jeff, was very helpful in providing the different alternatives for the future purchase of tires for my vehicle. My visit to Goodyear today was for the purchase of an oil change; however, during service Jeff brought my tire condition to my attention and discussed all options, verified tire availability, and provided additional customer service above and beyond the expected service level - no pressure throughout the process. I will be a long-term customer moving forward. Thanks, Jeff for your dedication and support!

Ja
Review №7

First time going through Goodyear for my tires, and I really enjoyed the helpful and friendly service I received.

Sa
Review №8

Jeff and the mechanics did a great job of finding out what was wrong with my car and then repaired it. Everyone was very professional and knew what they were doing. They are quick and reliable. I would definitely recommend Goodyear in downtown Huntington.

Ki
Review №9

Awhile ago, I took my car in to get an oil change here.They said they found some belt that was about to break, and they could replace it for $450. I told them to just change the oil.The next day I took it to a mechanic, who said all the belts were perfectly fine.Its been over a year and the car is still great, so I really feel that they tried to take advantage of a young, single woman. Id rather junk my car than go here again.

A
Review №10

The guys are very nice and polite. They know what they’re doing and without a long wait time. I’ll be a repeat customer. Thanks guys!

Di
Review №11

Took my car in to get front brakes changed, as my regular mechanic was booked. They charged triple the price, but I wanted them changed as I was going out of town. After having my car for an hour, they called and said the back brakes were bad as well. (My regular mechanic said they were fine). I told them not to touch the back brakes.That was a year and a half ago, and the back brakes just got changed last week, and they still werent all the way out.Take your car anywhere else if you have the option to!

Ra
Review №12

My service experience at this Goodyear Service Center was excellent. The staff took my car in for servicing at the appointed time. The service was completed quickly and to my satisfaction. The center was clean, COVID-19 guidelines were followed and the staff was friendly and professional. I would recommend this Goodyear Service Center to others for there auto service needs.

Do
Review №13

All employees are very courteous and professional. Service is prompt and top notch. I would much rather take my vehicle to Goodyear than the dealership.

Br
Review №14

Jeffrey at the store in Huntington, WV was the best, very friendly and understanding. I came in from out of town on a Saturday afternoon and he was able to have his technician look into my problem. In just a few hours they resolved what they could to get me back on the road. I was able to pick it back up that afternoon and continue on my travels the next day.

Bi
Review №15

I cannot say enough positive comments about Jeff and everyone at the Downtown Huntington location of your store. Recommended to me by my wife based on the wonderful service she has received, we’ve been very pleased and are longtime customers who recommend this Goodyear location often. We are not “car people” but trust their recommendations on service and what our vehicles need. As a family that drives a lot for work & fun, their service not only increases our confidence in our vehicles, but also give us great peace of mind in traveling. THANK YOU!!

Sh
Review №16

Everyone I dealt with was incredibly nice and helpful. Went in for an inspection sticker and ended up needing new tires and parts to fix the back end of my RAV that was WAY out of alignment. No pressure to buy from them at all, they just told me what it needed to make it safe. Gave me estimates for literally everything they did before they did it so I knew what I was spending and fixed everything quickly. Never felt like anyone was talking down to me because Im a woman; they took the time to explain everything. Hopefully I wont need their services for my RAV again for a while, but Ill go back if/when something else needs done.

Ca
Review №17

The details are below, but this rating is about the extra effort and out of the box thinking that Jeff Bennett and Rickie Atkins showed in going to alternate sources to get a part that the local honda folks could not provide, and that was going to render the car undriveable for weeks. A perfect example of a customer service focus.Brought them a car that was overheating. They promptly diagnosed the problem and ordered the needed part from the local honda dealer. After a week went by and the dealer could not get the part, they tried another honda dealer but he could not obtain it. Finally, Jeff and Rickie obtained the needed part by scouring sources like ebay and the local junkyard.

Te
Review №18

This shop had excellent service as always. I’ve used them for over a decade and on two different cars and they’ve always taken great care of me.

Aa
Review №19

The team at Goodyear always gets me taken care of with the services I need and in a timely manner. Thanks again!

Ma
Review №20

I found a bolt in my tread and went directly to the Goodyear store to get it fixed. They got in immediately and got it fixed at a great price! Thanks.

Tr
Review №21

The 2 fellows that helped me with my tire that had a nail in it were very kind, friendly, patient, and professional. I deeply appreciate their wonderful help, especially on a moments notice. Thank you!!

Er
Review №22

Very professional and courteous. I recommend this Goodyear store to anyone needing good service in a timely manner.

Ke
Review №23

These guys are good! Got an alignment and all wheels balanced. Drives perfect now 👍👍 thx!

R.
Review №24

They do a nice job and are timely and courteous when we schedule our appointments for service on all the family vehicles.

Ma
Review №25

They always take great care of my car here! Very friendly staff as well.

ma
Review №26

Had an emergency with tires and rims. Jeff and staff were extremely helpful and efficient in repairing my vehicle. Am very appreciative of their efforts.

An
Review №27

Great service, had an alignment n they offer a great 3 year plan up to 6 alignments that can carry over onto your other vehicle. Fast, friendly, professional staff that are very helpful. I recommend them to anyone.

Ri
Review №28

As always at the Huntington Goodyear service center, I get great service at a competitive price whether it’s tires, brakes, inspections or oil changes, Jeff and his staff do the best work in the tristate area. Thanks Jeff.

Ch
Review №29

They are very professional and knowledgeable. I feel like they always do a great job!

He
Review №30

Excellent service. We have taken our cars here for almost 5 years and the staff and service could not be any better. Friendly, accommodating, and knowledgeable.

Ba
Review №31

They are very polite and professional. I was able to make an appointment online and got my truck back sooner than I expected. I will definitely recommend

Gr
Review №32

Quick and effective service on my tires. Always happy to see me.

Gr
Review №33

I drive a wrecker for a living and deliver cars to these guys and they are always great with customers and all of our drivers very professional and and nice with customers would recommend these guys to anyone

As
Review №34

I highly recommend Goodyear on 4th Ave in Huntington. They always deliver top notch customer service and take care of your auto needs. From tires to oil changes they can take care of it all. Just ask for Jeff to help you on your way!!

Ch
Review №35

The people were friendly and informative about my vehicle needs! Great service! I will be back!

ca
Review №36

Outstanding customer service from Manager Jeff and Ricky! Thanks guys.

Ja
Review №37

Service was excellent and fast! Thank you Goodyear!

Je
Review №38

I had an appointment to get the tires rotated on my car. Greeted at the door as soon as I arrived. A few minutes later, my car was on the lift. Fast and professional service.Highly recommend!!

Ma
Review №39

They kept true to the appointment time and had me in and out quick.

Mi
Review №40

I went in for a car inspection Mr Bennet and the good year crew was very helpful & welcoming. Service was prompt and professional. Thank you

Ta
Review №41

I’m very happy with the service at Goodyear. Jeff and Ricky have always been friendly and helpful.

Wh
Review №42

Jeffrey was super helpful servicing my car & nice dude to work with. will be coming back in the future

Da
Review №43

Located in Huntington, WV, this place is fabulous! Manager, Jeffery Bennett is always polite and very helpful. Staff is very courteous and work conscious.

Jo
Review №44

The service was fast and the staff kind and professional. As always, the waiting area was very clean. The staff have also made important COVID-19 modifications in the area which was good to see. I overheard one staff member ask a customer to put his mask on but in a kind and respectful way. This was also good. I look forward to doing business there in the future.

Li
Review №45

Outstanding customer service. Timely install and alignment. Spotless waiting area.

Bi
Review №46

Great experience! Highly recommend!

La
Review №47

Ive been bringing my cars here for years, and have always been happy with the service I received. Highly recommended.

De
Review №48

Excellent work as always! It is great to know that all I have to do is call, make an appointment, show up and all is done with no hassle!

Ju
Review №49

Many, MANY thanks to Jeff and the rest of the Goodyear team for saving me yesterday. My cars A/C had cut out on a hot afternoon, and even though the crew was fully booked through the end of the day, Jeff told me to come on in. Not only did they do a quick fix on the A/C, they made time to identify several other issues that Ill be having fixed in the next few weeks. In an age where lots of companies seem to confine customer service to the sales cycle, the Goodyear Auto Service team is united in the belief that delivering a great experience to customers is a good reason to get up in the morning.

Am
Review №50

Honest work. Much appreciated.

Ju
Review №51

Great place to get your car worked on, and very friendly staff! Jeff is super helpful!

Sa
Review №52

Very professional & nice! Helpful & explains everything and gets everything you need done in a timely manner!

We
Review №53

Service was awesome and kind and friendly professional technicians.....

We
Review №54

Excellent customer service! Helped problem solve tire issues that were leading to vibration.

Li
Review №55

Fast and friendly service

Ra
Review №56

Great service. use them for the fleet car. professional and quick.

pa
Review №57

Great service for years!!!! Always friendly, professional and efficient!

Le
Review №58

They are always professional and do great work.

Vi
Review №59

Great service, very pleasant to deal with, always treat me with respect.

Be
Review №60

Very friendly, timely and knowledgeable service

An
Review №61

These people are a bunch of crooks, I brought my truck in on Friday to get inspected, they told me the motor in the drivers side window was bad, even though safelite had already checked it and it was fine, they replaced the glass because that did need to be replaced but they checked the motor again and it was still fine, now after I got everything fixed, I bring it back and all they are supposed to check was what failed but did they do that? no and now I have to replace a light. I recommend you go anywhere but here for anything to do with your car. Just a bunch of crooks!

Ta
Review №62

I won’t go anywhere else to get my car taken care of. I used to live in Ohio and drove down specifically to this location anytime I needed service.

Am
Review №63

Very friendly and helpful! Stayed late to finish work on my car on a Saturday!

Ka
Review №64

Great service, quick fix time! Great communication!

La
Review №65

Once again good and honest service! I take all 5 of my vehicles here.

jo
Review №66

Huge fan of this shop! I go to them for everything on my 2000 Camry and my ‘19 grand caravan.

Pe
Review №67

Thank you Tre for your excellent service and attention!

Sa
Review №68

Excellent service always

Ka
Review №69

Went in for an inspection on a time crunch when no one else was open and was out within 45 mins - super friendly and fast service.

Br
Review №70

Awesome place for tiresome car care only place I use

Ka
Review №71

Reliable service. They are professional and you can count on them keeping your car running in top form.

Al
Review №72

Super fast and super nice!! We were heading out of town when we got a nail in our tire and they were super friendly and got us right in!

je
Review №73

The manager and techs went way above and beyond to help me fix an issue with my truck completely unrelated to the tires I came in for. Would definitely recommend and will make the 70 mile trip to have tires and service on all of my vehicles done here

Jo
Review №74

Superb service. Had tires balanced and rotated. Perfect balance on tires.

Ka
Review №75

I recently used Goodyear to replace much worn tires on 2 vehicles. They did not try to oversell me. I also used them to inspect one car. They had to replace the horn. It is an after market replacement and when that one failed they fixed it for free. And did it quickly. They will also check your tire pressure and fill them for free. Very nice and professional staff. Highly recommend.

Sa
Review №76

Stopped by to get an updated inspection sticker, it was clean, quick, and affordable! Everyone was friendly.

Ta
Review №77

Needed my inspection sticker done and they were fast and friendly. Super courteous and informed me of what needed to he done and didnt push me to have more services done than needed to be taken care of. I recommend this place to anyone looking for that down home hospitality.

Na
Review №78

Great place

Dy
Review №79

Excellent, quick and friendly staff! Being a woman in an all male atmosphere was glad the bathroom was so clean! Offers coffee hot chocolate and water while you wait for your vehicle to be serviced!

ta
Review №80

Please accompany anyone you care about who is elderly or vulnerable, these people are scam artists.They will lie and say your vehicle needs repairs it doesnt.Their favorite go-tos are wiper blades and tie rod ends.Just dont take your business here, theyre soulless.

Wi
Review №81

Tell ya anything to make the sell be cautious

DJ
Review №82

Great staff and wonderful service. Highly recommend for regular services on your vehicle.

Mr
Review №83

Overall, a good experience. Quick service and friendly staff.

Ti
Review №84

Bought tires here for my van and ran into a little trouble. Called the manager up and he was very nice and made things right, no extra charge.

Ga
Review №85

Great and honest service

An
Review №86

Great service and friendly staff

C
Review №87

Good, prompt service. One of very few places pen on Saturday.

Je
Review №88

Friendly and fast service. They do state inspection stickers.

Pr
Review №89

Great customer service. Very hospitable and they have a nice waiting/refreshment area.

An
Review №90

Wouldn’t recommend if you have a schedule. Made a appointment for 2 and the website gave a estimated time of a hour to do the job, but I needed my vehicle at 4 so I figured Itd be fine. Go in at 4 and told there’s at least 20 minutes more of work to be done, after waiting til 4:30 I go to pay and they try to sell me things my vehicle doesn’t need. Very aggravating when you have places to be and they just take there time or don’t care.

Sc
Review №91

Great service. Dont try to oversell.

To
Review №92

Great car repair store with nice customer service personnel.

Mr
Review №93

There is a fantastic deal that they dont advertise. If you go in for a tire and ask them to check/fix your breaks because you know there is something wrong with them when they dont check your brakes and come back theyll fix them this time for just the price of the parts from NAPA. When you call around and see that their price of parts is about $145 more than any local parts store they come down a little because whoops there was a mistake. When you go to NAPA and get the actual price of the parts (for the ordinary customer not the corporation price) and bring it back, the manager will talk down to you and call you honey. (Now that may just be for women ;) sorry fellas). After all he gave you such a good deal of free labor after almost causing a possibly fatal accident because the mechanic didnt bother to do the service you paid for in the first place.

Le
Review №94

Great service

Jo
Review №95

They were great. I took my SUV in for an oil change and they did it for less than I was expecting and even checked other features that would affect the vehicle if I didnt know about it. They even gave me an estimate for all the services I need done. I intend to go back and get them done when Im able to.

Ra
Review №96

They told me it would take over an hour to get an inspection sticker. When I advised them I have been getting them for years at other places and it never takes longer than 30 minutes the rude worker stated Well they dont check your car then. and proceeded to hang up. Do not waste your time here, it takes them 2 times as long to do a simple task, and they are extremely rude.

De
Review №97

Too expensive for me

Da
Review №98

Fixed my car right up nice staff listened.

Je
Review №99

The manager, Jeff, was very honest, kind and helpful. I went to a different garage about a year ago and they messed up my hummer. Ive been scared to go to another garage since then. Jeff made me feel safe and I felt like I could trust him with my vehicle and my life. Highly recommend this shop above others in the area! Not because its goodyear, but because of the staff!

Ki
Review №100

Always get hinest reliable service.

Information
14 Photos
100 Comments
4.2 Rating
  • Address:1150 4th Ave, Huntington, WV 25701, United States
  • Site:https://goodyearautoservice.com/en-US/shop/WV/Huntington/000906325-25701-1524
  • Phone:+1 304-523-0137
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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