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Williams-Sonoma
16740 Birkdale Commons Pkwy ste a, Huntersville, NC 28078, United States
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Williams-Sonoma
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Ki
Review №1

Called in advance to ask about kitchen aprons I saw online. Spoke to Leslie, who verified they were in stock. I didnt make it by there till a day & a 1/2 later. She had tagged one with my name and left it at the counter. I drove 50miles round trip, for a particular type apron, for my daughter, and I would do it again for the service I received on the phone and in store. Thank you!

ji
Review №2

When is the store knowing what I needed and was in and out in 15 minutes. Very simple and easy process and items of top quality!

Er
Review №3

The staff was extremely helpful on my last visit and went the extra mile to make sure I had what I needed.

He
Review №4

Very nice store. The staff is very friendly and helpful!

De
Review №5

Everyone in this shop was very sweet and helpful. Thank you for letting me undo my brother’s error!

Ma
Review №6

Like them because they will discuss solutions with me. Bought my Chemex filters then found a touchless soap dispensor we liked. Really nice ladies

S
Review №7

Attractive kitchen supply store.Wandering around Birkdale Center and saw this store. Bunch of kitchen gadgets and various holiday themed kitchen items.Quality pots, pans, molds etc.Pressure cooker in a Star Wars theme.

Bi
Review №8

Great store with high quality products. Very helpful personnel.

Al
Review №9

This store has THE WORST customer service ever!! I have on several occasions been treated like I’m not good enough to shop in there and when I had a problem with a purchase it was definitely an inconvenience and not resolved. Would not recommend this store

Ch
Review №10

Lots of really cool kitchen gadgets! We purchased an ice cream maker and love it. Nothing like home made ice cream, where we can tailor the ingredients to suit our tastes. Weve really enjoyed reducing the sweetness slightly and supplementing with fresh fruit, not exactly keto, but being able to control the ingredients gets us close enough.

Bi
Review №11

We had excellent help finding a new coffee

Br
Review №12

My husband ordered the Happy Birthday cake for me from their website For my birthday two weeks ago. The cake arrived a day late and was smashed. I reached out and was told a replacement was going to be sent. After I didn’t hear anything back from them I reached out again only to be told the order was never placed and my husband was refunded his money. So not only was my birthday ruined, But also didn’t even get to enjoy a nice cake. Trashed the entire thing. Never ordering from there again.

Li
Review №13

I visit Williams Sonoma often all year long. They have wonderful pumpkin breads and Apple spice bread mixes. Hot chocolate is out of this world. Wonderful kitchen items and small.appliances. They have cooking classes for instant pot and others. Everyone is very friendly and helpful. Wonderful ladies who will help with any questions. I like this store very much!

Ev
Review №14

Bought a sweet knife. Exactly what I was looking for.

Sp
Review №15

Curb side pickup! Lady was nice and put the item in my backseat! No contact!

Ja
Review №16

I love shopping at WS everyone there is knowledgeable and very helpful

Br
Review №17

Went during the Christmas rush, but the staff were professional and knowledgeable. Was treated very well from entering the store to buying what we needed. Great experience overall.

Mi
Review №18

Good service

Ha
Review №19

Still the best place for kitchen and home.Coffee lover? Stop buying that burnt stuff from you know you, be your own barista. And not with those plastic landfill bombs. Nespresso or your own concoctions, theyll help you find your fit.And cookware? Its all here.Weddings? How can you not be registered here?

Ly
Review №20

Sales person was very helpful and found what we were looking for. Because they didnt have it in the store, ordered it to be shipped directly to us for free.

Sa
Review №21

Excellent service, and great set up for the Christmas holiday. If youre making a purchase, double check the in-store price versus their online price. Larger items such as the all clad, and boos blocks have given us discrepancies.

Ni
Review №22

Great store and location, team members are very helpful and informative

Ti
Review №23

Purchased All Clad cookware, and couldnt be more satisfied with the product and the Williams- Sonoma staff. Very helpful and pleasant. Great experience. T .R.

An
Review №24

Nice things but a lot of Chinese products.

Sh
Review №25

Cooking class with Bailey amazing thank you! !!

Li
Review №26

I love this store so many nice things and have just about any thing you could want for cooking, baking and then some.

Er
Review №27

Amazing service my wife was super happy Jackie is truly a diamond in the rough

St
Review №28

Great customer service! Complementary gift wrapping available.

Ja
Review №29

Really nice store, but you know, uber expensive.

Je
Review №30

They didnt have what we were looking for, but the staff was extremely helpful and kind.

M.
Review №31

Excellent customer service. Mark and Amanda went above and beyond for us.

Go
Review №32

Some of the ladies that work here are very rude and pushy. Its very difficult to shop here without 3-4 people basically following you around asking you several times if you need help or trying to get you to buy something you dont need or want. These situations have happened to me multiple times coming here. One individual took being unprofessional to a whole different level and told me Im not kidding, youre arent allowed to shop anywhere but here. I laughed because I was so shocked that someone in retail would be this intrusive. The person repeated You think Im kidding, Im not. Needless to say I wont be coming back here.

Ke
Review №33

Out of date registry system. Employees not too helpful. Very expensive gear.

Je
Review №34

The sales Personnel is always experienced and helpful

Th
Review №35

High end cooking supplies and tools.

Fa
Review №36

Love to just browse! Friendly staff

MA
Review №37

Love love love the chile lemon saffron rub from Williams Sonoma

J.
Review №38

Very good service. Very busy at the time of my visit.

Bi
Review №39

Great selection of cooking gear

El
Review №40

Very helpful people

Li
Review №41

Super helpful, friendly staff!

Ch
Review №42

Great visit!

Ch
Review №43

Great customer service.

Information
48 Photos
43 Comments
4.4 Rating
  • Address:16740 Birkdale Commons Pkwy ste a, Huntersville, NC 28078, United States
  • Site:https://williams-sonoma.com/stores/us/nc/huntersville-birkdale-village/
  • Phone:+1 704-895-8331
Categories
  • Chinaware store
  • Kitchen supply store
  • Cutlery store
  • Gift shop
  • Gourmet grocery store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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