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Team X-TREME North Houston
14902 N Fwy Service Rd, Houston, TX 77090, United States
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Team X-TREME North Houston
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Gr
Review №1

Been there before always seem to have good customer service fair prices and pretty honest ill definitely be back to get more work done on my vtx 1300

Da
Review №2

They want you to leave with a bike, which is awesome! Great reliable bikes and great staff. Clayton is very genuine!

Da
Review №3

This place is awesome! I walked in with intention of buying and the customer service, quality and skills definitely helped my decision! Junior and mike are the best. They walked me thru the entire process, got me on the bike I wanted! Can’t beat them! I will refer all my friends and be back for any future needs on power sports!

Ka
Review №4

Amazing experience. Junior and mike are the best! Got me on a bike that I wanted. Helped us with everything from banks to insurance. I will only purchase from team extreme. Especially junior and mike

ja
Review №5

Kaz was my sales guy. Im the type of buyer who does weeks of research and nationwide price comparisons. Kaz got me a good deal, a better bike than what I wanted, and well below what I was expecting on the financing. All told, easiest walk up buy ky bike and go experience. Def recommend Kaz and the guys at TeamXtreme North

Jo
Review №6

Took forever (1 month) to get my bike. When finally got it delivered, it was missing the mirrors. The helmet I purchased was stolen by ex workers. Paper plates expired and the manager never returns my messages to get more until my hard plates arrive. There continues to be issue after issue. I’m a very patient person, but I’m reaching my limit.

Pa
Review №7

Customer Service is horrible. Went up there and spoke with Mike. We were looking for a 600, he said more would be there Monday. Called Monday he was gna return my call in an hour never returned call. Went back up there and not only were there not 600s he said he had been busy, but when we walked in everyone was sitting around. Poor customer service. Ended up purchasing a bike from Lucky Penny up the road.

Af
Review №8

Really good collection of super bikes prices are bit high but sales person Mike (Mustafa) was really helpful and patient in his conduct 👍

al
Review №9

I bought a $8000. Motorcycle. Had a minor issue with the ignition key. Got home,. A 225 mile ride. Try to restart the bike nope wouldnt start. Was told mechanic would call me. That never happened. I basically paid cash for my bike. Even though I was approved by there bank. Was going to finance another bike for son. Nope not happening.

Dv
Review №10

My man Kyle is the one to ask for when you get your bike went through all the controls for the bike and gave good tips for my bike specifically, I’m very happy with how everything went.

ja
Review №11

What a poor place to call a business. They’re very unprofessional, poor at communicating and don’t care about the customer after doing a transaction with them! Highly highly recommended not visiting this place. Not sure what’s happened over the past year, but y’all have really screwed up in operations and care for your customer. Bring some new people in and hire them properly!

Br
Review №12

They have some nice inventory and Jack was really helpful.

Al
Review №13

Junior was a huge help in everything that was involved with me getting my first bike. I am above appreciative of his aid.

Ke
Review №14

One of the easiest motorcycle purchases I have ever had in a lifetime (I currently have 5 bikes). Great prices, great selection and the staff is over the top!! Go see Mike...he will put you the ride of your choice. Keep up the good work guys!!

Ro
Review №15

Just bought my new baby from Michael Salsa. Great place to work with. They made me an incredible deal on a great bike. Would highly recommend buying your next motorcycle with them.UPDATE: Had an issue with my new ride after a few weeks. Nothing the dealer could have known or foreseen. I took the bike in and Colleen was awesome to explain the steps needed for repair, my options and ultimately took care of me. Alex finished the repair and they got me back on the road. Would definitely still recommend.

Ka
Review №16

0 stars! DO NOT go here to purchase a bike or expect anything to get done if it’s in the service department! My husband purchased a bike here in May. A brand new one! The Moto Guzzi had a leak and has been in their shop for a month! He picked it up today because they never fixed it and told him otherwise. They left it outside which it now has water spots and a huge scrape on the front. Absolutely no communication or sense of management. One of the worst experiences we have ever experienced from a company. Being in the service industry myself, this is absolutely uncalled for within an organization. Nobody has a clue what is going on. Incompetent beyond belief. Save your time and money and purchase a Harley, Indian, or any kind of bike that this place doesn’t offer! What a freaking joke.

Pr
Review №17

Very poor experience, they delivered the wrong bike to the north location. After purchasing it, I never received my license plate. I called probably 15 times, texted the admin who handles the registration, emailed the salesman and after 4 months finally gave up. I got a ticket for the expired paper plate. While I was there, this previous customer was on the phone with the cops because he dropped his bike off for service and an ex employee stole it.

an
Review №18

I have owned my Moto Guzzi California 1400 Touring last August 19, 2020. I have yet to register the bike because I cannot get the certificat or proof of ownership from the dealer.... The Texas DMV has no record of the sale! My VIN comes up EMPTY when they search so apparentlt the sale was never reported... My lender has yet to receive title and I am certain the reason is that the Old TeamXtreme failed to pay their floor plan financier for the bike and THEY are still hanging on to the title! I am still paying for the bike to protect my credit but after I purchase my new home in FL, all bets are off...First Community can chase this down if they want their dough re mi!! In the mean time I am hoping to turn this review right around and make it 4 stars...all I need is the paperwork to register my motorcycle and to have my lender receive the title. I s that a lot to ask for m professionals>????

St
Review №19

Took over a week to complete the deal on my bike then was told several times would be able to have the bike delivered by a certain day until they finally said they could have it by midnight on a Saturday night. I finally decided to just bite the bullet and go pick it up and ride it home. After getting the bike none of the speakers worked was told the mechanic would call me back but havent been called back decided to look at the bike to see if I could fix problem luckily the power cable to the amp were only disconnected from the battery 20 bucks later and I fixed the speakers no other issues other than communication issues from the dealership.

Ro
Review №20

6 hours + for an oil change and clutch adjustment. They left me sitting there all day without any updates on my only day off, even set an appointment... how difficult is it to say “hey we are busy, tomorrow would be much better.”

Je
Review №21

Nice selection of bikes. Reasonable prices.

An
Review №22

Avoid. Slow to respond, say they will work with you and come up with a deal that works and after multiple calls and numerous follow ups, they say the sticker price on their website is best they can do. There are motorcycle shops out there that know how to work hard for their customers. Find one of them instead is my advice cause this ain’t one of them

Be
Review №23

ADMAN IS A SCAMMER. BEWARE.These guys are complete scam artists. THEY WILL LIE TO YOU JUST TO EARN YOUR BUSINESS. STAY AWAY FROM THESE SHADY PEOPLE.ADMAN IS A SCAMMER. BEWARE.

ta
Review №24

Highly recommend buying a bike from these guys. Kyle helped me find the bike I wanted, helped me get financed, and worked with me the whole time. When I came to pick it up from out of state, everyone was very friendly. Definitely will be doing future business with them!

Wi
Review №25

Man this guy Jr is a miracle worker thank u full throttle I love u guys

La
Review №26

Took my bike (2021 Yamaha R3 Moto GP) for its first service after I declined service from another bike servicing company. I’m so glad I came here and it was worth the 30+ minute ride. Colleen at the service desk was exceptional and Javier did an awesome job on my bike. This is now my go to place for all my motorcycle needs.

Za
Review №27

They will get you on a bike and then treat you like a stranger after that. Horrible customer service post purchase and a horrible service department. You’d think for a dealer that sells Aprilia’s they’d be better than this.

Ma
Review №28

I like this place and next time I upgrade my bike they will get my business.

Me
Review №29

Son purchased motorcycle on March 27 and ordered a helmet while there. After almost a full month of no helmet I called back with no luck. They claimed they would give me refund and another helmet for my inconvenience but til this day I have not received anything. Spoke to Dave, Falcon Cindy, David and Mike and now they are claiming I received it. Never again will I do business there nor do I recommend them to anyone.

Ja
Review №30

I had a hard time getting approved everywhere, and finally I decided to try one more time. Staff was easy to work with and friendly, the process is fast and easy and your out the door with a new bike, it was a quick easy experience and I would highly recommend to anyone with bad credit or just trying to build credit, these guys got you covered. I hope this review helps someone.

cl
Review №31

After a year I bought my another CBR1000 they are very professional. hats off this place!

Co
Review №32

Very helpful and insightful. Helped point me in the right direction as a new rider. Thanks Mike!

Se
Review №33

I got a bike from them back in december. They gave me a temp tag and said my plate would take up to two months to arrive. It is now halfway through may and i still dont have my plate. Temp tag expired three months back and wont even send me a replacement till i get the actual plate. Anytime i try to contact a manager ( i live two hours away ) they never pick up, or always text me back saying theyre busy. They are very lazy in doing theyre job dont care about the customer. So as it sits, i have a brand new bike, but i cant ride it because expired tags. I would say, deal with them at your own risk. I recently talked to a man that baught from them who didnt get his plate for a whole year. Hoping this doeant happen to me too.

Th
Review №34

Guys were friendly and very helpful. Knew exactly what they were talking about and helped me every step of the way.

Ma
Review №35

Easy people to work with, I love the bike so much, great customer service and great company all around. Will definitely be using them again

Al
Review №36

Just completed my break-in service on my 2020 Moto Guzzi V7 Racer that I recently purchased from Team X-TREME. Colleen in parts & service was great. Everything went smooth and I was on my way in an hour. Great folks to deal with!

Sh
Review №37

This was the 1st time I have ever been to this shop, and these guys are great. I had a set of tires I needed changed out on my MT09 and they got it knocked out no problem in a couple of hours. When I got there I was greeted and doors were opened for me. They made sure I was taken care of every moment. They have a full service garage and a massive building full of tons of beautiful bikes. Cruisers, nakeds, litre bikes and 3 wheel stuff. I have found my new mechanic and my new shop for when I am ready to buy a new ride. Thanks Team X-treme Northside for an amazing motorcycle experience. I am a new long term customer. And my man Sal was as professional and also laid back as you can be. Perfect combination of cool. Thanks guys.

Ha
Review №38

I want to thank Kaz the store manager to help for my 3rd purchase here. Great speedy service its really appreciated

Be
Review №39

My first experience with TeamXtreme wasn’t all that great honestly speaking. My bike was in their shop for awhile just sitting there and I would get the same response of yeah we’re working on it gives us a little bit of time. Nothing got done until Colleen got into play. Her first words were I got you and I will be getting your bike up and running. Honestly speaking I didn’t believe it know I’ve been lied to for the past few months. Colleen put her hard hat on and got the job done. Colleen never gave up and would always say man I got you just give me a little more time. She would give me updates she even called me when my bike finally fired up. She gave me her word and she went by it. She’s an amazing person and I can definitely recommend her and her team. Thank you for everything.

Ni
Review №40

Sold them a bike, they agreed to pay the remaining balance on the bike with a check directly to the bank the loan was through. 22 days later after many phone calls and numerous different payoff amounts I felt like I had to force them to write the check.Then I get a bill from HCTRA showing a picture of my license plate (registered to a bike that they don’t technically own and in my name) on a completely different bike, with someone else riding it. The date of this was 5 days before I finally got them to write the check to pay off the bike. Called up to the shop to discuss and was told I’d get a phone call from the main guy/girl in charge to discuss. Never happened. Texted and called the shop manager about it and never got a response back. Illegal and immoral business practices.

Wa
Review №41

Team Xtreme has a great selection of motorcycles. And I am very impressed by the friendliness and professionalism from this establishment. I would like to thank Kaz, Brett, and the rest of the team for all their help and knowledge. They welcomed me with open arms as soon as I walked in, and answered every single question I had to the fullest. Great prices and service. I will definitely be back here when I do get my next bike

Ga
Review №42

I walked-in to the shop Team X-TREME for the first time and I love my purchase Hayabusa from this location they are the best in price as well. Highly recomanded best place to finance or purchase

Ke
Review №43

Thank you so much Team X-TREME FREEWAY for good prices, great selection for this CAN-AM SPYDER matching my Porsche 911 color. Kaz, Daniel and Robert go extra miles to helping client for shipping this to Orange California. Great services and prices you will not go wrong with this dealer.

Lo
Review №44

Ask for Mike, hes awesome.

Ta
Review №45

Great Dealership, with Various Motorcycles to choose from Racing, Sport, to Cruisers, Can Ams and Slingshots, Aprilia, Motoguzzi, Guaranteed Financing Available For All Types Of Credit. Open 6 Days A Week with two Locations to serve The Houston Area. Friendly and Helpful Employees to help assist in all your needs to Find The Perfect Bike. Highly Recommended, also they have. parts and a service department at both locations.

Wi
Review №46

The real problem solvers. Best customer service I’ve had in years truly they are knoladgable and very friendly

Ki
Review №47

Calling to get information about a bike and a guy named Caze answer and this guy makes you not want to go and check it out specially when you are a new riders trying to get information about a bike but you have someone rude and hates his job then why are you working here. Thanks for showing new riders where not to go.

Ke
Review №48

I had a very bad experience with team x team north my service was very long wait I was ask to pay up front but my repair was not completed Ill have to take it to another shop but I will never use team x tream north ever again and could not recommend them to you either please be careful with them

Jo
Review №49

Exelent service. I get my dream bike. Steven help me really fast. Thanks.

Mi
Review №50

WATCH OUT FOLKS !!!! If only there was an option for ZERO stars. Bought a brand new bike in July, 2020. Still no tags and no title. I have since met others who say the same. Say good bye to your money.

ca
Review №51

After calling 10 other shops trying to get service performed to my bike, I would get the same answer. “We can’t right now.” Or “Leave it with us and we will get to it within the next couple of weeks.” Or “We have a 6 week backlog, check in with us later”. Not with Team Xtreme. I called and spoke with Colleen and she said “No problem, bring it in this Saturday and we will get you hooked up”. The whole experience was flat out awesome. Colleen totally effing rocked. She made the whole experience the most painless as possible. Thanks Colleen and Team Xtreme. Definitely my new favorite spot for service and future bike purchase place.

Za
Review №52

Tana was awesome and made the whole experience easy as possible happy with my Kawasaki zx6r kaz also made the whole process easy and defiantly would send anyone in the market there way to get hit the road riding .

Do
Review №53

Came in to have some work done on my aprilia shiver. Most dealerships either havent heard of the bike, or wont touch it. Not only was the staff courteous and friendly, but they took care of a service that I didnt even know I needed! Colleen and her staff are absolutely awesome!!!

Ki
Review №54

Awesome people. Rick was really nice, super friendly. They have great deals.

Cr
Review №55

This place has really nice motorcycles and they will help you with all there services. They help my nephew as much has possible. I really recommend it good job guys.

Ja
Review №56

They messed me over. I dont recommend this place to anyone at

Mi
Review №57

Very nice and knowledgeable sales team!

jo
Review №58

Today I came her just to look at bikes and my boy micheal Qball salsa help me out explain me all the differences on bikes super friend and patient I will definitely recommend this place to anyone that wants to buy a bike.

ch
Review №59

Very poor experience. First sales person Michael salsa promised helmets if we could seal the deal. Then they claimed to be out of helmets. I havent got my plate, called and was told they sent them UPS I asked for tracking number and turns out was older tracking number no longer valid. Still trying to get my plates.

Ro
Review №60

Couldn’t go to the mechanic I normally use so I called the service dept. here at Team X-treme Colleen took care of me as far she was very cordial as well and the technician Israel went the extra mile for me too.

Co
Review №61

Awsome customer service. Good people all around the board. I came in and these guys worth hard to get me exactly what I wanted.When you come in ask for Michael salsa

Je
Review №62

I bought my dream bike here. Bike is awesome, couldn’t be happier!However, the service was very poor at the beginning of my visit I drove in from Austin super excited and when I arrived nothing was ready for me. My salesman was at another location and would’ve been nice if he was here. Again, happy with the bike. I would say customer service could be better.

As
Review №63

*BIG 0 STARS*This company does not care about your well-being. They DO NOT do the proper inspections/safety on their motorcycles. My brother could have lost his life due to their negligence. When confronted about the missing piece and one that was HAMMERED that didn’t belong, they didn’t care. No apology or anything. They are having a lawsuit against them due to negligence and not doing the proper inspections that’s required by the state. If you’re thinking about purchasing a motorcycle from here or for someone else DON’T. There’s plenty of other companies to buy from around Houston. On top of that their employees are extremely rude and unhelpful.

Sh
Review №64

AVOID AT ALL COSTS!!!! This was my first time financing something and they refused to explain what any of the numbers meant, they ended up leasing me a bike, they kept my 1800 down payment and didnt put it towards my bike. Took them 7 months to get me my tags. Scammed me in general. Stay away like your life depends on it because it does, lied to me about a recall on the brake master cylinder failing was already done. I called suzuki themselves and they said it was never done. Their bikes will definitely get you killed

Mi
Review №65

Bought a bike in February still no tags. Talked with the tag office. Haven’t even tried to file paperwork. Will be filling a civil suit. Tried on more time to speak to the owner or GM and explained he said I didn’t know what I was talking about and didn’t care. Said due to Covid-19 the state was shut down and they couldn’t get them. State of Texas had a lot different story to say. Told me there should be no reason that they cannot get the tags. Now here we are in October and still no tags. The paperwork that was submitted was wrong and the state cant issue till they fix it and they wont fix it.

Al
Review №66

Some issues starting out trying to get my bike but Michael helped me out way more than need! Extremely professional salesman and is always looking to help in any way. Overall changed my aspect of the team here and there business! Will buy from them again in the future !

sh
Review №67

I just wanna say COLLEEN at team extreme North is awesome she got warranty stuff taking care of for my 2017 cbr1000rr in a Jiffy and the work was done in a timely manner. Im just really happy with the overall experience that I had at this dealership. I recommend this place if anyones looking for a motorcycle!! Or even warranty work!

Ty
Review №68

Ms. Colleen got my bike back and running and fixed up in no time! She promised me 2 weeks and almost got done in less than a week. She’s hella awesome

No
Review №69

Great shop took care of business. Talk to Colleen, alex and the crew. Coming back for sure.

Da
Review №70

Looking for a bike and gave this place a shot. I looked at metric cruisers and I can say all the bikes I looked at seemed questionable. Dents, dings, rust, questionable modifications. I would not buy anything from this place.

Ke
Review №71

After driving to Texas from Washington DC I decided I wanted a motorcycle to take back with me. After speaking with Mike in sales he constantly pushed me to put 500 dollars towards the holding of the bike so no one would buy it before I got there. I didnt feel comfortable with how hard he pushed for this money so I talked him down to 200 after he reassured me it would be refunded if something didnt go according to plan. Unfortunately thats what happened, after telling him my situation he said my money would be refunded. A month later I still have not seen my money returned and when I called to ask him about it he swore he said there were no refunds. He directed me to there manager which still has not given me my money back. Im glad I only gave these people 200 dollars and not 500 because they are shady. I will never consider doing business with this place.

Ro
Review №72

It was a great experience coming and getting my first motorcycle here with team X-treme.

Ma
Review №73

First of all - great experience. I deal with Mike and highly recommend this place. I just bought a 2017 Hayabusa today, the process was really fast, friendly from these guys. Plus the showroom is full of amazing motorcycles.

Il
Review №74

This review is specifically for Coleen, she is going way out of her way to help me with something. Long story short shes trying to save me money and keep me safe. What more can you ask for, and the kicker is (I didnt ask). So I would imagine a person like this is surrounded by others just like her. Hence the (TEAM) in Team X-xtream.

Jo
Review №75

Mike Bike was great fastest vehicle purchase EVER

He
Review №76

Great customer service, Michael (Qball) really took care of me. Team X-treme got me rolling quickly without a lot of hassle!

ch
Review №77

Micheal Salsa offered excellent service, happy with my purchase. Will definitely buy again.

os
Review №78

So happy! Excellent service over the phone. Someone is always there to assist you and answer questions. Mike were Very helpful and informative.

Al
Review №79

I guy called Michael answer me the phone and then he hang up just because I only wants to mount my new tires on my bike. Not all the calls will be to buy a motorcycle people, otherwise close your service dept.

Es
Review №80

Service Dept Manager Colleen helped us with great service getting my bike tire replaced and back out on the road!

Ma
Review №81

Colleen and her service team are awesome. Great service. Thank you

Ja
Review №82

These guys rock. Quality equipment and the staff clearly love what they do.. Highly recommended!

Ja
Review №83

Staff was very professional and courteous. Michael, my salesman, was especially helpful. He was prompt, friendly and dedicated to ensure customer satisfaction.

Ja
Review №84

Fun place to look at huge collection of motorcycle. Owner is nice and helpful! If you need a bike this is the place to buy or rent

jo
Review №85

1# customer service. Love walking in here, and seeing beautiful inventory with unbeatable prices. These guys are great

Ho
Review №86

Great service.

Al
Review №87

My man Kyle will make sure you leave with a price that’s reasonable and with a bike that you’re happy with. The crew is more than happy to help out when they can. Greeted by a salesman as soon as I walked through the door. Overall good experience.

Ex
Review №88

I went in and three hour later i bought a very nice used Harley Davidson electra glide ultra classic very pleased with the service provided thanks if you need a good use bike give them a call or on line

Xi
Review №89

I was very pleased with the service I received. Kyle, my sales person, was extremely helpful. He went above and beyond to make sure I was able to get the bike I wanted. I would definitely recommend this place, just ask for Kyle!

is
Review №90

Bought a Harley in December 2019. Still havent recieved my license plates or an updated paper tag. Its been 7 MONTHS!!!!! Good luck getting your plates from this place.

Wo
Review №91

Excellent service and amazing atmosphere. Will always be coming here.

Ch
Review №92

Go see Jack! This guy right here will put you into a bike and get you a good deal as well as financing. The whole team with the underwriter to the mechanic were all top notch professional as well as super nice. I will definitely come here for future business and I will recommend friends and family. If you’re looking for a motorcycle this is the place to come to. I can’t wait to come back to buy another. Thanks to Jack and the whole team there!.

An
Review №93

Thank you Michael the Harley guy for the amazing input and fitting to the right bike for me. I had a wonderful experience and look forward to making this bike my own!

Do
Review №94

Nice inventory of used bikes & pleasant salesman.

Ja
Review №95

This place is amazing. I went home with my dream thanks to Kaz They did everything to make my dream comes true. I loved this place

Ar
Review №96

I walked-in to the shop for the first time and had great team who know what they are doing when comes to motorcycles. They treat us like family.

da
Review №97

Very good company! Made sure that I got the best deal possible. Definitely will shop here again for my future bikes to come!

As
Review №98

Great guys, always willing to help, You have a difficult problem they never stop until they solve it.

Ca
Review №99

I purchased a 2019 GSX-R600 recently. Kaz gave me a great offer ever for such a beautiful bike I honestly love this place and a real pleasure to do business with these guys.

Sh
Review №100

Kyle did an amazing job helping my boyfriend buy his bike today!! Very professional and helpful, great customer service overall!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:14902 N Fwy Service Rd, Houston, TX 77090, United States
  • Site:http://teamextremenorth.com/
  • Phone:+1 877-852-5619
Categories
  • Motorcycle dealer
  • Mechanic
  • Motor scooter repair shop
  • Motorcycle insurance agency
  • Motorcycle parts store
  • Motorcycle rental agency
  • Motorcycle repair shop
  • Motorcycle shop
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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