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Triple M Mobility
11020 Katy Fwy Ste 114, Houston, TX 77043, United States
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Triple M Mobility
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St
Review №1

I had done my research and felt prepared to buy my first scooter. I had several options in mind but I needed advice from a professional to help me decide. Rey at Triple M Mobility was knowledgeable about scooter products and helped me choose the scooter that was perfect for me. The ease and efficiency of the purchase process was fantastic. I received the scooter the same day I ordered it! By the way, I went with the Pride Zero Turn 10. Man, that is one cool scooter!

Ja
Review №2

I’m beyond happy!! This company has a great set of people, they’re wonderful and so sweet and also so helpful!! I was looking for a scooter for my grandmother and when we got there they made sure we had all the information we needed! I love seeing my grandma happy! THANK YOU TRIPLE M

Gl
Review №3

These guys are great! Very professional, knowledgeable & efficient. If you have a manual or a power mobility chair or scooter that needs attention bring it to Ray. If there was a way to rate higher than 5 stars, Triple M Mobility deserves it.

sh
Review №4

Triple M seems to be the ONLY mobility show room in the Houston area. Jacob was so sweet to my mother, we both enjoyed the experience with Jacob and Tom. Thank you so much for all your help guys.

Li
Review №5

My granddaughter needed help with a quick repair on her Air Hawk chair so she could go to work. We called Triple M, took the chair in a couple of hours later and had it repaired and headed back home within an hour. Triple M has always been there for timely, efficient service when needed. Thanks, Triple M!

Ke
Review №6

After my parents were involved in a hit and run accident, where their scooter and scooter lift was damaged beyond repair, the professionals at Tripple M took excellent care of us. The Al100 lift was on stock and they were able to order the scooter with no trouble. The variety of scooters and chairs on the floor was impressive and their service was outstanding! I would definitely suggest using Tripple M for your needs. You will not be disappointed. I plan to continue to use them if I need such service in the future.

Ol
Review №7

We bought a scooter & a chair for my brother who suffered a stroke in 2017. We was so frustrated with the traditional chair. My brother is very happy with the freedome he can enjoy now. Ray is very kind and knowledgeable!!!

Ma
Review №8

They are great. Able to get my manual wheelchair tires replaced when other places were not able to do the job. It was well worth my time driving from Manvel to Katy . plus the price was very reasonable. They are super friendly and gave great customer service. Well worth the drive

St
Review №9

Triple M Mobility really saved us today!! My elderly amputee father was having trouble with his scooter and needed help ASAP. They were able to troubleshoot and walk him through fixing it and getting him back to independence. So easy!! Thank you so much!

Ke
Review №10

This place is amazing. Such wonderful staff that really care about the people they are helping on a personal level. They are kind and generous when helping you, and they treat their elderly customers with patience and sincerity. The products they sell are what gives most people their independence and the staff takes that into account while doing their best to help however they can. Overall just a wonderful experience - highly recommend.

Ma
Review №11

Very professional, great service. 😄👍

Pa
Review №12

Tom with TripleM is truly a fantastic person. My sister is completely non-ambulatory, requiring the use of her power chair for everything. I am her nearest relative and live 500 miles away. I called Tom on Wednesday, explained the situation, and he came to pick it up right away. The next day, which was Thanksgiving, he delivered the chair back to her. I tried to pay him a nice bonus, but he wouldn’t accept it. What a great example of commitment to service of others in need. Thank you Tom!

An
Review №13

I highly recommend Triple Mobility, I’m big on customer service and I have to say I have experienced the some of the best customer service in Triple Mobility. Both gentlemen took care of all my needs right away, and were so kind .Very impressed. Thank you again.

D'
Review №14

Very very helpful! Got me up and going in no time😁 Other companies would have asked me to bring the unit in and charged me $$$$ but he walked me through the steps! What a GREAT company!

Br
Review №15

Good people. If you need a scooter or power wheelchair, this is the place. Repairs and modifications, too.

Ch
Review №16

Triple M Mobility saved the day for me. My dad broke the power switch on his mobility scooter and they were able to fix it immediately. The staff and owner were friendly and helpful. I highly recommend this store!

Et
Review №17

We had a customer friendly salesman. Ray suggested my husband to make an appointment on Dec 12,2020 .We were at the store at 11.30 am.Although he was busy with another customer,He was able to attend to us. ASAP.l choose one that is almost similar to our mobility scooter.The price was affordable and easy to mobilized .He gave us the black Friday 10% off .Ray was polite and courteous and an asset to your company as a salesman. We support your business and would like to purchase another scooter if we needed another one.Thank you for your business.

He
Review №18

Immediate service for our wheelchair. They had parts on hand

El
Review №19

I was in need of some relief from my knee pain and today Rey came to my rescue. This place is very professional and took the time to listen to me and go over my needs with me and get me in the right scooter. Not knowing anything about scooters Rey showed me how to assemble and disassemble and educated me on my purchase. I give this company 5 stars. They even helped me load it into my car. I would highly recommend this company to my family and friends.

Er
Review №20

This company is very helpful . They are tucked away in a warehouse center . They repaired my chair while I waited. I recommend them to anyone who needs some repair or a new motorized chair.

Do
Review №21

I can not speak more highly of this Business.Theyre so helpful and know their business.I will always buy from them and use them for any repairs for my Mobility Scooters

To
Review №22

This people really know what theyre doing. They took the time to understand my frustration with my sister inlaw scooter that I brought there for repair after several attempts by me to fix it . Very knowledgeable,courteous and took care of me well. Trust my word you wont regret doing business with them. They are that good.

Tr
Review №23

Good inventory and very knowledgeable. People

Is
Review №24

Excellent experience. Ray is so knowledgeable, professional and helpful.For ever great full for all his help and dedication

Le
Review №25

Thank you for your help and support. I called today and Mr Rei was very friendly and helpful. He didnt charge me anything. Really recommend his business to everyone.

Re
Review №26

Super professional and patient. I was helping my grandma buy a mobility chair and we were able to try each one and choose the best suited for her needs. I am so happy that we found Triple M Mobility!

al
Review №27

These 2 fellows were amazing They were knowledgeable and courteous and accommodating All my questions were answered in detail What a pleasant experience!!! I would highly recommend this company They have so many models to test ride!!! Thanks for great service!!Alice Diaz- Webster, Tx

Sh
Review №28

They were great in assisting me with restoring my dad’s old scooter. They were very knowledgeable and patient with us. Our needs were met in an affordable, friendly, and efficient manner. They are very good at what they do!

Le
Review №29

I brought my PowerChair in along with a Custom Gaming Chair I purchased online with the idea to have it retrofitted to the PowerChair- I also needed to have a new motor replaced. These guys did EVERYTHING I WANTED DONE with a QUICK Turnaround time with EXCELLENT Workmanship!!! Will be my GO-2 shop from now on...Lee

Jo
Review №30

Great service and compassion who are here for the clients. They will be my “go-to” folks on any problem with my electric wheelchair!!!

Sh
Review №31

Best ever !! Both gentlemen have helped me and my family so many times ... With moms wheelchair, bed_ chair, walker & this time even kids bike as a Christmas present!! theyre amazing people,,, and excellent job on every single time

Ro
Review №32

Took my father to Triple M just to see what a mobility chair might be able to offer. We had a great experience. Ray spend a large amount of time with us. He answered all our questions, demonstrated numerous aspects of the chairs we were interested in, and even showed us how to fold or disassemble the different chairs. They were very patient and helpful. Great experience.

Jo
Review №33

Such nice people here. My mother’s standard chair needed some work, and even though it wasn’t the type of chair they typically deal with, these guys fixed the problem without even asking for a tip. Can’t say enough nice things about these guys!

Lo
Review №34

I can’t believe I called Triple M mobility that I had found off of Google about my power chair not working and they fixed it over the phone with me!!!I’ve recently finished chemotherapy and 35 rounds of radiation to my neck for cancer. (The bills are piling up) The man that answered the phone did not know this. I told him my problem over the phone and he repaired my chair within just a few minutes and got it working again. It had not worked for the last three weeks. Thank you so much Tripple M Mobility for helping me get my chair repaired without even having to leave the house or loaded up in the back of the truck!!! I had plans to haul it an hour and a half away to get it repaired tomorrow for about $300. Thank you so much for saving me the time, effort and the money!!!

Da
Review №35

Very nice. Helpful.

E
Review №36

I stopped in to Triple M for a battery in my mothers scooter on my lunch break. Top notched service all the way. Was in and out in less than an hour. Highly recommend them. Service excellente!

Di
Review №37

This company didnt even sell Nancy chair and was still so very nice to me and helped me with my problems. They were very patient and kind about helping!! Thank you so much! I recommend this company to everyone who needs a mobility chair or any med supply they have I think they will be able to help. Thanks again and keep up the good work!!

De
Review №38

I called everywhere and could not find anyone to fix my wheelchair and my only hope was this company Triple M Mobility even though they sale mobility scooters and power wheelchair which they also repair they told me to bring in my manual wheelchairI came in and talk to Ray I said i did not have much to pay at rhe moment, Ray with his kind heart told me that he would take care of it. God. Bless him and his company for fixing my chair which was only hopeThank you

P
Review №39

Great customer service. I really appreciated the tutorial on the item I purchased. Very nice as well!!!

Ro
Review №40

Had a problem with the support axle. These guys were professional and fast. I would recommend them to everyone. This is what customer service is all about!

Ja
Review №41

Very good customer service. They were very personable. Took care of everything efficiently.

Gi
Review №42

Excellent customer service; great staff . Well versed in. Equipment and technology. I had to repair my chair a few times this is the ONLY place I come and I feel welcome and they take care of me every time. And the service is full of quality... and they offer the last in Technology and equipment for sale as well not only are they amazing what repair.

Ye
Review №43

I found this company through goggle, and just as I read in the reviews they have an excellent customer service. Mr. Rey & Mr. Tom went above and beyond for my grandmother. I truly recommend this business for any one who is looking for mobility scooters.

El
Review №44

I was needing a transport wheelchair that was reasonably priced and lightweight enough for me to lift in and out of the trunk. I found this place on Craigslist. The wheelchair photo and description was accurate. He adjusted the foot pedal height before I left, and was very knowledgeable and professional. I bought the exact chair I needed and am very pleased with the experience. I will be back when I need a mobility scooter. 🙂

Bi
Review №45

Needed a part and met Ray Monzano, a realy nice person. He was veryhelpful and pleasant. sold me the right stuff at a reasonable price and made me feel like I was the reason he came to work today. I will go there again.thanks Ray

Ja
Review №46

Rey took excellent care of me! One of my brakes on my manual wheelchair broke and he scheduled me the same day. He saw me right at 6 (as they were closing) and worked on my chair until 7:20 at night. He understood the importance of having 2 working breaks in order to transfer to the toilet, go to work, and get in the bed, independently. I highly recommend Triple M Mobility!

Ma
Review №47

If you are or have a friend or relative who is disabled and in need of a power wheelchair or scooter or you need yours repaired these are the people you need to contact. My wife is disabled and her power wheelchair was in need of repair, in other words it wouldnt work at all. I was given the runaround by another company for 2 1/2 weeks who were only concerned about their profit and were requiring payment in advance for parts and service. I made one call to Ray at Triple M and within one day her power wheelchair was repaired and the cost was less than 25% of what the other company was charging not to mention that the other companys diagnosis was not even targeting the actual problem.If you are ever in need of these kind of services Triple M Mobility are the people to call.Thank you so much for your help gentlemen and may God bless you!

Fr
Review №48

Nice people. Seemed knowledgeable. Dropped off to power chairs. Well see.

Ch
Review №49

Tom fixed a scooter for my mother that another company couldnt fix at a reasonable price. He took the time to diagnose, repair and communicate the problem. Great customer service. (Feb 2019)

Do
Review №50

I called Ray the owner re replacing a castor tire on my Jazzy Pride Select. He was very gracious and arranged for Joe the technician to meet me on Saturday morning to replace the tire and adjust the seat at a reasonable price. Joe let me see all the scooters and chairs for sale. I cant recommend this company any higher!!!

pa
Review №51

Great technical skill and great service. Humans answer the phone. They return calls! I drive 4 hrs from Dallas but worth every mile.

Jo
Review №52

Rey was very courteous and friendly. Had the problem solved very quickly and we were on our way home. Definitely a pleasant experience.

Am
Review №53

Excellent service. My mom and I were trying to reinstall the batteries in my dads Jazzy chair and we were having issues. We were trying to avoid having to load up the entire chair seeing as its heavy and it was just the two of us. They walked us through everything we needed to do and were so courteous. Thank you so much.

Te
Review №54

I was referred to Rey and Triple M by my previous wheelchair tech. I was so worried that I would be stuck without my chair and maybe even forced into buying a new one to get mobility back quickly. But between Rey and Tom, they had me in, diagnosed the problem, repaired my chair, plus I was able to buy two new batteries, a new charger and two new drive wheel tires, and then was out of the shop the same day!!! If you need same day help, this is the place to go! I drove from The Woodlands to their shop, it was SO worth it!Thank you Triple M- Rey and Tom!!!Update: 10/16/2019- chair suddenly stopped turning on again, so I went back to Triple M, and in about an hours time, Tom chased down the problem and had me back on the road. This company really goes all-in to try to help you! Thank yall for helping me out on short notice again!!

Bo
Review №55

They are the only Mobility Dealer in the Houston and Katy Area that can give you the best deal in the area. Very Knowledgeable of their products and can fit you with the type of mobility you need. Very Friendly, honest, and down to earth people you would want to know. You cant go wrong with your purchase from this company. Thank you

Mi
Review №56

Wife’s mobility scooter broke. Triple M had it fixed next day! Fair and reasonable cost; very pleasant experience. Highly tecommended!

Sa
Review №57

I was looking for scooter more than six month. God send me these guys, Fair, Friendly, and Helpful.They take care of me like they wanna purchase something for their family.Highly recommend this place to everyone.I guarantee that theyll give you the BEST PRICE

ca
Review №58

This is a great place! They fixed the brakes on my antique wheelchair even though parts are no longer available, and while I waited. And at a good discount! Excellent service!

Ja
Review №59

Over in Humble on vacation from Scotland to visit my Son and his family and had a problem with my mobility scooter recharging, called into Triple M. And could not have been treated more courteous by the young gentleman l think his name was Thomas, after spending about 45 mins to find the fault he informed me it was only a fault with the small indicated that lets you know how much charge you have left in your battery’s. and charge me 30$. He could have charge me any amount and I would not have questioned it, as anyone who needs their scooter to get about on will know how precious they are to the individual using them, just to say a very big thank you to Triple M, for their honesty and genuine concern.👍👍👍👍

Ke
Review №60

I HIGHLY RECOMMEND THIS ESTABLISHMENT. HAD ISSUES WITH WHEELCHAIR MORE THAN ONCE. EVERY TIME I CAME HERE Q FIX MY PROBLEMS. BEST CUSTOMER SERVICE TO BE HAD.THANKS TO RAY AND Q FOR THERE EXCELLENT SERVICE.KEN WILSON

Ba
Review №61

Ray is always so courteous and friendly to me. And always meets my needs with the wheelchair. I would recommend this company to everybody.

Ja
Review №62

Tom, Ray, I am very satisfied with your service and your business.I will definitely recommend this establishment to anyone looking for Mobility Powerchairs or scooters, new or use. Need repairs or battery replaced, they do it all.Did I say, courteously and professionally?I see you, Tom and Ray!! 👍🏽Jan A

Al
Review №63

I called Triple M to find out if they had a wheelchair, that I am at about the point of needing. I spoke with Rey, who listened patiently while I explained my situation regarding my trouble with walking. He advised me that, in my case, rather than getting a wheelchair, I should get a transport chair. He explained to me the difference between the two, and answered all my questions. I really appreciate his help!

Sh
Review №64

I was well pleased with the service I received. In and out time was truly amazing 😉 . I read previous reviews and it’s true best service in Houston.

Da
Review №65

Best. God bless you so much.

So
Review №66

Im so glad I found this place! Thankful I was able to buy an affordable used power chair in great condition. Rey was very kind and you can tell he enjoys what he does. Highly recommend this place.

th
Review №67

Excellent service. I went here to repair an electric wheelchair for my father. The guys here were very helpful an the price was reasonable. They got the job done the next day and call us in to pick it up.

Br
Review №68

Love their awesome customer service!! Rey is so friendly and very helpful. He takes the time on showing you the product. The prices are very reasonable too.

Ja
Review №69

I am very happy with my purchase. I had a problem with the initial purchase and both Tom and Ray were professional, attentive to my needs and went the extra mile to make sure that I was completely comfortable with all aspects of my purchase.

Bi
Review №70

Very kind and helpful staff. Fixed my electric wheelchair for about1/2 what I expected, while I waited. Highly recommend.

Ni
Review №71

Problem I had over a month with drive scooter for my mother brought in the scooter and less than 2 minutes the Tom fixed it ! Thank God! Tom & Ray are great wish I had know to come in sooner! These guys are the best!!! I strongly recommend them!

Fo
Review №72

Tom was exceptional today. We needed a same day repair to my Dad’s mobility scorer for charging issues. Tom saw us right away and patiently diagnosed the (minor) problem with minimal fee. Despite abundant opportunity to gouj or up sell us he didn’t. Tom and Triple M are now our go to guys!

bl
Review №73

These guys know their stuff. I needed repairs to both of my powerchairs and they were quick, knowledgeable and affordable. My chairs are riding like new and I will definitely be using them again for any repairs I need. Thanks!

Ra
Review №74

One of the only scooter mobility store that repairs scooter carry parts and have a showroom full of scooters and power wheelchairs and lift. Thanks Rey for batteries for my scooter highly recommended

Ge
Review №75

I must take my hat off to this first class operation. My brother needed a medical scooter and I contacted Ray at triple M and He had me bring in the scooter I had purchased for my brother. I had mentioned that my brother is a US Vet and suffering from cancer and these guys really took care of me and had his new scooter functioning and in use within 1 day. Triple M is a company I would and if needed will return to.

Bi
Review №76

Thanks Tom, for your good work on our 45-year-old Amigo scooter! Great job.

Br
Review №77

Great service, great people. Very helpful with purchase. I highly recommend!

to
Review №78

Caring, fast service at a good price. Highly recommend Tom & Jay.

Vi
Review №79

Actually I would give it 4 & 1/2; it is for my brother who is long overdue!

Ca
Review №80

Over and above what my expectations. Great work and afordable. The only place in town i found that will do repairs .. ie rebuild an electric motor. Fantastic

Lu
Review №81

I appreciate Tom and Rey for their hospitality and expertise. Ive been coming to them for 4 years and they always treat me like family! Thanks for everything guys!

Do
Review №82

Helpful but didnt have part I needed .

Mi
Review №83

This was a wonderful experience its been wonderful great service great experience they were very knowledgeable and gave in-depth knowledge on everything and its been very easy they knew exactly what my problem was great location

br
Review №84

Ray was extremely professional and resolved my last minute needs!!! He was very knowledgeable and fixed my problem with my scooter in a very timely matter!!! You guys are the BEST!!!

C
Review №85

Answered my call after hours and have been very helpful. All good so far.

Ma
Review №86

My wife and l really want to tell the world what a great job Tripple M Mobility has done on our repair to the wifes powerchair.Some how the joystick controls went out on the PerMobil powerchair belonging to my girl Michelle. Michelle, like any quadriplegic is very dependent on her chair to get around and do everything. We had to get repairs done, and as quickly as possible.I found Tripple M Mobility on Google, and they had really great reviews. I gave them a call and Ray was the man l spoke with.Ray was very professional, and l found that everything he told me was reasonable, so the wife and l agreed to have them come out to evaluate the problem with Michelles chair. Ray was actually able to have two of his chair technicians come out on the very same day for a diagnostic exam on the chair. The technicians were very nice, professional, and very knowledgeable.Unfortunately the techs did not have good news. The chairs joystick and circuit board were toast.To make a long story a little shorter, Ray called me the following day with an estimate. He explained that the parts needed must be ordered from the original manufacturer and the repair would commence immediately as soon as parts arrived. My girl and l gave Ray the authorisation needed, and the chair was repaired in a reasonable timely manner.The chair works as good as new, and looked brand new, because they went the extra mile to do the repairs and a thorough cleaning as well at no additional charge.We are V E R Y satisfied with the tremendous quality and professional service provided by Tripple M Mobility. We highly recommend Ray, all of his technicians and representatives over at Tripple M Mobility. You will be very pleased with their service and we are so very confident you will be so glad you selected them for any and all of your wheelchair or powerchair repairs.David & MichelleHumble, Texas

De
Review №87

They got my chair right on together and kept me rolling. And for a great price.

Me
Review №88

They were able to help me fix my mom’s scooter problem over the phone. I’m glad we bought from them!

Ro
Review №89

Extremely customer oriented, knowledgeable and fair!My 85 year old mothers super-bowl, that day she lives for each year, is the international quilt show and her scooter stopped working the day before the show. We went to Dealer X, and they gladly would sell us a battery, but wouldnt even look at the scooter because we didnt buy the scooter from them. Our dealer, is now out of business, so we called around and Tripple M Mobility told us to bring the scooter to them. They helped unload the scooter and quickly determined the scooter switch had been moved to neutral and needed to be reset with the power off and then turn back on. It worked! They refused to charge us or even to accept a tip! My mother is wheeling around the quilt show today with a big smile on her face thanks to Tripple Ms willingness to help! Tripple M Mobility just earned a life-long customer! I highly recommend Tripple M Mobility

Mo
Review №90

Awesome business. Met my expectations.

Na
Review №91

Great company, very nice, they fixed my equipment very quick and very good price, and I got 2 scooter from them, very affordable price!!.

Jo
Review №92

Ray took a lot of time explaining things and cheerfully solved my problems. Highly recommend this place!

Mi
Review №93

The easiest and most pleasant experience Ive ever had with my repair, thanks again, Ray

Pr
Review №94

Triple M provided excellent service and made the whole process very pleasant. I would definitely visit them again.

Ri
Review №95

Ray was willing to go the extra mile for me, and I appreciate that.

Je
Review №96

Good guys willing to provide prompt and professional service.

Gi
Review №97

Good service and good prices

Bi
Review №98

Great job this morning unlocking wheelchair

Si
Review №99

I dealt with Ray and he is awesome. Ray handled my problem with speed and courteously😄

Do
Review №100

Good honest technicians will take care of you!! Always will come back

Information
57 Photos
100 Comments
4.9 Rating
  • Address:11020 Katy Fwy Ste 114, Houston, TX 77043, United States
  • Site:https://triplemmobility.com/
  • Phone:+1 281-391-4466
Categories
  • Motor scooter dealer
  • Mobility equipment supplier
  • Wheelchair repair service
  • Wheelchair store
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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