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OfficeMax
9429 Katy Fwy, Houston, TX 77024, United States
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OfficeMax

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La
Review №1

Great Customer Service! I recently had surgery on my spine and was looking for a supportive office chair at this location in Hedwig. AJ helped me narrow down which chair would work best, loaded it on a dolly, got me checked out at the register, and then loaded it into my vehicle since I still have lifting restrictions. AJ went above what he had to do and I was very thankful for his help!

fi
Review №2

Nice place.

Se
Review №3

Had a long and complicated print job to do, Jesus and his manager did an amazing job assisting me. So I appreciate the patience and how friendly they were.

Ki
Review №4

I work from home and needed an ergo chair because I was starting to have back problems. I like that you can pay $15 and the chair is already assembled when you pick it up!!!! Curbside option was a plus.

DG
Review №5

Friendly Staff !!!! Help me without any issue thank you

V
Review №6

Reasonable prices. Good customer service. Basic selection, for a small sized store.

Le
Review №7

What a great job and customer service, thanks Kiara!

Ma
Review №8

Kiara was such a great help in the printing station. She had to figure out how to make sure these came out like I wanted. It took a while and she never showed frustration. My proposal cards came out great. Thank you!

Ma
Review №9

Excellent customer service! The associate went to get the product for me and rang up the purchase! Hardly any wait time.

An
Review №10

Fully stocked store with everything I imagine I could need. Stock at store verifiable on the net prior to travel, and very friendly staff that went out of their way to help me find the exact item I was looking for once I got there.

T.
Review №11

I love this place....awesome customer service...the cashier Shay was so helpful and knowledgeable about the sales floor and while helped me she also was making sure all customers where okay in their sales as well. Great Job Shay

S
Review №12

Came in and got what I wanted no problems. They had a certain toner in stock that other locations dont seem to carry. Good selection.

Oh
Review №13

They are very poor service and have no idea to customer service attitude. I order 10/02 morning for same-day delivery, but the didnt delver to us and any response until I called to them next day morning. As super horrible thing, when I called to them, they dont have any my order info and didnt say apologize to me. I complained them, branch Manager Dylan shout wait, Im checking. that was terrible. finally, they said me that your order canceled it We didnt cancel anybody. Thats a their service quality.

Ka
Review №14

Store is large with a wide selection. Prices are average; service is ok. Things always seem a little out of kilter and not quite where they should be. There are sometimes good deals and other items on clearance. Generally Id prefer to order off the internet but its handy when thats not a possibility.

Le
Review №15

They are always saving my life (and business). Whether its last minute printing or office supplies, theyre ready to help. Special shout out to my print lady Candice!

Ja
Review №16

On the lines it says, Buy one, get one free. When I was ready to pay the cashier said that the offer wasnt in the system. According to the label the offer was still valid.

Sa
Review №17

Printing was quick & great when I stopped by when another store was booked. Candice and Jonathon were great at helping me get my order in and printed out in just a few minutes.

Pa
Review №18

Nice, competent employees who are good at their job and honest. They even got me a trash bag for our flip chart bc it was raining! Id only come here for office supplies.

Al
Review №19

The individual in the front register was rude, treated everyone close by like thieves when you are looking at the products they have. Left completely upset at the service

Tr
Review №20

I came in today around one o oclock and asked the gentleman if he could help me update my resume. I just needed a new phone number and address and he told me they dont do that and I would have to go to the library. Ive done it before there. He was so.lay NOT INTERESTED IN HELPING ME! I was going g.get thirty copies and buy some other things but not now! Ill shop elsewhere!!

Sa
Review №21

The service is terrible in this store! Work is delayed for 2 days and the staff do nothing In the morning when I got in, and they told me to come back for my simple request which can be done in less 15 minutes. Waste my time and trip even go there!!

Al
Review №22

The store is ok. The online ordering is horrible.Ordered a office chair and they offered free delivery. Sounded reasonable as the store was out of stock and nearest in stock was in Katy. The 1st delivery attempt was 2 days later on Monday before Thanksgiving. At 2pm. Since I work I wasnt there. Called and told them to deliver at 5pm. Their stated hours were as late as 7pm.2nd attempt was Tuesday before Thanksgiving. At 9AM! Yes, even after asking for 5Pm. Again requested 5PM.No attempt on Wednesday before Thanksgiving even though I was there all day.Friday after Thanksgiving no attempt at delivery. Called and was told they only deliver 8-5 and next would be Monday. Again requested 5Pm. This was 3rd request at 5pm.Monday 3rd delivery door hanger tag stating 9Am. Totally ignoring requests for a 5pm delivery and I was there at 4pm.Got frustrated and canceled. To date have not received refund.I would advise everyone to not do business with officedepot/max online. Stick to in store only and do not believe any of their customer service empty promises!

lu
Review №23

Worst customer service, simple things like card stock paper cane be found by the representative. They just tell you to ask another guy and they point at the isle instead of helping...

Ga
Review №24

Asked to speak to a manager we dont do that here what?

Ro
Review №25

Very knowledgeable and dont work on commission so no effort to upsell. Very impressive.

Is
Review №26

Sales staff always very helpful.

Ro
Review №27

Helpful, but small picked over selection

Ch
Review №28

Helpful staff

Jo
Review №29

Bruce in print n copy department is always fantastic!!!!

Va
Review №30

Great customer service

Ng
Review №31

The guy guides you to where you need to go. And stays until dismissed. Obsequious, but welcome.

Ka
Review №32

Spent too much on school supplies, however that may be because my son filled our shopping cart when I was not looking.

Im
Review №33

Good customer service

Ch
Review №34

Love herw

Ro
Review №35

Excellent 😉

Ro
Review №36

Has product in stock

张轩
Review №37

It seems not bad, the key is to go to Marshall next door, I don’t know why I would like to comment on this?

Od
Review №38

Excellent service

Information
63 Photos
38 Comments
4.1 Rating
  • Address:9429 Katy Fwy, Houston, TX 77024, United States
  • Site:https://officedepot.com/storelocator/tx/houston/officemax-6288/?utm_source=google&utm_medium=organic&utm_campaign=gmb_6288_website_retail
  • Phone:+1 713-932-9268
Categories
  • Copy shop
  • Business to business service
  • Computer consultant
  • Computer store
  • Office supply store
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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