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European Automotive Center
5815 Renwick Dr, Houston, TX 77081, United States
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European Automotive Center

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Su
Review №1

I am glad I found the European Automotive Center through my friend. He has been going for the last 6 months back for any small or big car faults. All mechanics are very friendly, polite, and cool. Wonderful Automotive center.

Mu
Review №2

The work was done quickly and professionally and everyone in the shop is pleasant and highly experienced. Price is very budget-friendly. And they took care of the car very smoothly. Lovely!!!

Ku
Review №3

The Price is very reasonable and they are very professional in their work. I was facing some Wheel Balancing problem in my car. I have given a little bit of idea about my problem and they resolved all the maintenance quickly… Would definitely recommend it!!!

Ku
Review №4

The team there was amazing! I had a problem with my car Ac. They inspected my AC and refilled the coolant and they have also always given me good advice. Highly recommended!

Os
Review №5

Great experience! The staff was super friendly and straight to the point. They get the job done fast! I would definitely recommend this shop to anyone and will definitely be coming back.

In
Review №6

The European Automotive Center is Trustworthy. All Mechanics are communicative, and quick too! Highly experienced and professional!! They did a great job with my car maintenance!!

Be
Review №7

I was directed to this shop since they were approved by my warranty company. Anna was very upfront about the process before any work was done. I appreciate the honesty.The mechanics identified a number of issues that were all covered with my policy and did really clean, solid work.Anna was great with communication through the whole process and the guys did a great job getting me back on the road. I highly recommend them for any of your auto needs.

Ba
Review №8

Great experience. Great service from Anna and marco and staff. Anna kept me up to date on car. The whole staff was kind and highly knowledgeable of foreign cars. Prices reasonable. They washed my car upon completion of repairs. Car runs great. I will be returning to them as needed in the future

Sh
Review №9

They were very patient and accommodating. I will employ them again.

ne
Review №10

I brought my honda civic here for alignment since my tires kept messing up on the road and wasting away from the sides and the people there were beyond helpful. I honestly dont know much about cars but they let me know exactly what work was going to be done and how much time it would take for the job to get done, the lady at the shop helped me understand the procedure and answered all of my questions and gave me explanations on why they do what they do on my car. The workers are also very helpful since I dont know much about cars they explained it to me in lamens terms, the place itself is very clean and the staff is communicative and helpful. Now this is the perfect place for all my car needs after going through other mechanic shops that take way too long and dont offer any type of advice or explanation on your car. I will definitely be coming back here whenever I have car troubles.

Ma
Review №11

Read the comments below other people have had similar experiences. They claim to have a $39.99 price for alignment my struts are new and my car only has 60,000 miles and new tires. I knew they would find something wrong and get the price higher. This is a common thing shops do. I did not mind paying up to $100 for what ever issue they suddenly find. I sure was surprised they wanted near $340 to make an alignment, because my camber needed adjusting and struts needed to be taken off for this. I know basics of mechanic I worked in a shop before. This enraged me since I know my parts are good and have no issue. Their is no need to take off struts for alignment, you cannot aligned the car with out it having the struts on. (The sales lady explained it wrong or maybe just did not know what she was talking about).I stayed calm and said no thank you, and she than offered a made up student discount and wanted $256 instead of the original price of $340. I was like once again no thank you. You are very kind, but just do your best job all I have is $50. I waited 45min and got my car back..... I asked to drive it before paying and Her mechanic then got angry and stormed off when I asked if I could drive the car. No point or time was I disrespectful or out of line... In other words I will stick to Sears and just pay $80-$100 for alignment.... Now I asked to try and drive the car after the alignment. They said you have to wait 60 minutes until the mechanic gets back from lunch. I am currently waiting 45 minutes for my alignment plus 60minutes because apparently the mechanic is on his lunch. I will be waiting over 2 hours for an alignment... I do not mean to be difficult, but since my alignment has NO WARRANTY ... Meaning that when I drive off the shop warranty is gone and if the alignment is bad they wont fix it... I am camly waiting and will update after I drive my car to let you know of the alignment performed on my car....Oh their office staff are bilingual very proffesional. Also very good sells man. Clean facility and nice waiting area. Free coffee and Im general very nice. Their mechanic was rude maybe because he misses his 1pm lunch time I understand, but he could have allowed me to test drive for 30seconds before paying for my non warranty backed up alignment. I understand being in a hot shop causes people to get annoyed with customers after all his job is to work with cars not customers.....UPDATE AFTER DRIVING.The car is perfect!!!Alignment is better and for $43 its perfect .Are they time consuming. YesWorth it waiting 2 hours. NoWould I come again. Maybe but probably not....What this shop has to understand is that when you promote your $39.99 alignment you have to stay true to it. I drove 20min to this shop just so see if this was true and IT WAS! I am a college student and do not have much money so i rather drive to a far away shop to get a $39.99 alignment. I do not expect it to be perfect or for it to the the best, after all its 1/2 the price of Sears. When you come back telling me my alignment will be $340 because the camber need to be adjusted this is outrages. What makes you think I will pay $340.00 for alignment, when I came in for a $39.99 alignment?

Mu
Review №12

I am really happy and pleased with how Anna communicated with me, she is simply an amazing girl really.I was having an issue with my 2009 Audi TT 3.2, I shipped wrong part after I sourced it from outside but they were patient with me and did not charge me an extra money despite the car was sitting in the lifter for almost 2 extra weeks and after I finally sourced the right part then changed it professionallyHIGHLY RECOMMEND THIS SHOP

Be
Review №13

I needed to do a major body work on my car and I went online to check for a good body shop that I can contact. I came across European Automotive Center and decided to give them a call. They were quite professional and requested that I bring in the car. After negotiation, we agreed that they do the job. I was wowed when I got my car back. The job was so perfect I couldn’t believe it is my car. I recommend European Automotive Center to anyone that need any job done on their vehicle.

Th
Review №14

Good service and they explain everything and show you pictures.

Ro
Review №15

Took my Ford F 250 to these guys because I had gotten into a fender bender and needed it repaired. Since I have a large deductible, I was going to have to come out of pocket on this repair. I am happy to report that these guys totally worked with me and gave me a great price and to top it off the workmanship was first class. I would definitely use them again to handle any kind of paint & body work.

Mi
Review №16

From start to finish, a terrible experience.1.) The worst communication Ive ever been a part of with an organization.- I had to contact European Automotive Center every day, multiple times a day about my vehicle. The first excuse as to why nobody contacted me after they held my car for 4 days was, the technician just stepped out to get lunch, theyll be back soon and Ill have them call you. I was never called back.-The second excuse on the next day was, theyre feeling sick, they left early. I was never called back after another promise of doing so.-The third excuse was, family emergency. Of course, no call back.2.) Completely overpriced. They tried to charge me $110 for a computer diagnostic that I had already gotten done. I had to explain to them for 5 minutes over the phone that I already knew the problem with my vehicle and didnt need it before the woman unprofessionally lowered the price to $90. This further showed that the pricing was never legitimate to begin with. That was confirmed when I received my receipt that shows a blank spot under the section for the description of work completed. It only had the price. Also, they had no results from the computer test. They could not provide me with any proof that it had been completed. Of course, the printer was down.3.) No timetable for when anything would be completed. It took 5 days just to do the overpriced diagnostic that told me nothing.4.) The worst thing is when I went to pick my vehicle up (today) the hood wasnt completely closed. I opened it to close it and saw the picture below. The tube for my windshield wiper fluid is completely disconnected and there is smoke coming from my engine. I asked who worked on my vehicle and why it was like this and the receptionist immediately told me that nobody did any under-the-hood work. Once i explained how that is impossible, seeing as how the hood was open and the tube is now BROKEN, he checked with the technician and came back with a different answer; The hood was opened, but no engine work was authorized. Then why did you open my hood?Overall a terrible business that has no idea what theyre doing or how to deal with customers. A horrible waste of time that left my car in worse condition than when it was dropped off. It is unbelievable that this place is still in business. If anybody has mechanical knowledge of how their vehicle works, like myself, uses this establish you will not only be greatly disappointed, you will leave enraged at the gall of this shady organization to call itself a business. Zero star rating. Ill be taking my dispute much further than Google reviews and am pursuing legal action to shut this place down.

Wi
Review №17

A friend referred them to me to get a water pump replaced and belts. They were less expensive than my first quote, which was a fair price. They had to do some extra work on the line that was leaking to the back of the vehicle. All done it still came out slightly less than their original estimate and everything is working great. They took care of me. I feel like I found a shop I can trust with fair pricing, cant ask for more than that.

Is
Review №18

I been coming here for over 16 years. I had a Mercedes and had been taking it to the dealership but it was not fixed correctly. A friend recommend me to European Automotive Center and I was very pleased with how they serviced my car. Price was great, service was excellent that ever since then I have brought all my cars here. I would defiantly recommend to bring your car here.

ch
Review №19

They have got some good skills here i have to admit it. My SUV was a total mess, lacked that sweet balance it had when I first bought it. So about 2 weeks ago I took it over to the center, I met Juan ; nice guy by the way and he got right to it. the tech was impressive, didnt have to wait long paid the man, got on my car drove off and its been sweet ever since .

Am
Review №20

Last week my car was hit by the hurricane and was heavily damaged. So I had to search somewhere to repair my water damaged car, and I found European Automotive Center. I didn’t think that my damaged car will ever get back to track but this these guys exceeded my expectations. The customer service was very good and the charges were great. They did a great job and my car runs like new now. I am very satisfied with the results. Highly recommend the European Automotive Center.

Ph
Review №21

I was scheduled for a regular oil-change and I just wanted to congratulate European Auto Center for doing such a great job. I like to see good customer service and a job done professionally and on time. I came here before and l keep coming every time my car needs work because this shop offers the best services for the best prices. Keep up the good work!

Je
Review №22

I took my car to the dealer and was told that my car needed front and rear brakes. So, for a second opinion I went to European on the recommendation of a friend. I found that I did not need the rear brakes as they were working perfectly. It is so affirming to know that there are people who are honest and not trying to take advantage of others.

Tr
Review №23

Camber bolts scam they get you there for 39.99 then try to sale u extra service. The salesman will call you to the back during your alignment and tell u your car is tilted and will have a lady in a dress(thick as a bowl of cold oatmeal) to confirm this and also have his mechanic agree. They will come with a estimate that cost way more then you are trying to spend then offer you a discount which is still way higher than you want to pay. My alignment didnt help my tires being ate up at all waste of 43.00..720$ for them to take my suspension off and replace 40$ bolts they were charging 153$ a piece bad business

Ro
Review №24

I needed a good alignment place since I had two alignments done at Brake Check and my car kept pulling and the tires kept being worn on the shoulders after new tires and two alignments! I asked a friend and he highly recommended European Automotive. I went there and they took their time to check. They really cared to listen to my problem. Turned out I needed what they call camber adjustment bolt to correct my tires that were inward and not straight! The new alignment, a tie rod and camber adjustment bolt fixed the problem that I had for over 3 years. I spent so much money at other places doing alignment and buying tires over and over. I am so glad to find a place that really knows what they are doing. Now I take my car for regular maintenance too and they recently worked on my husband truck as well.… Great place!!

Se
Review №25

Broke down on 610 and had my car towed to these guys. Glad I did! They had me back on the road that same day. On top of that, what they charged me was extremely reasonable. Will use them again.

Ma
Review №26

I highly recommend this auto repair center! They helped me several days ago with my car. It was not a big deal, although I was a bit scared at first because I didn稚 know what to believe about the strange noises my car was making. Anyway, I wanted to say I am impressed with how professionally and nicely they treated the whole deal. Thank you European Automotive Center!

Si
Review №27

I came here yesterday and it was a good price they having a promotion for 39.99 for alignment I got lucky enough to find out soon. Juan was very nice and professional . I got off at 5 and they close at 6 he was kind to let me get my car in. Good place nice, job.

pa
Review №28

I only have two words to describe this shop: Total Professionalism. I have taken my car to this shop several times, from changing the oil to repairs. They guarantee their work and their service is quick. If the work needed is something complicated, the owner of the shop calls you direct and explains to you in layman’s terms what the situation is and what needs to be done. I am completely satisfied with the work at this shop, and I always recommend it to friends and family without any hesitation. I am a person that loves honesty, and I am sure that you reading this review love it as well. I finally found a place with excellent service for my car, and that place is European Automotive Center.Paulene Camargo

Ir
Review №29

They didnt do the work, they let you know it was needed. Seems that is an indication of integrity. How would you like it if you went to the doctor and he didnt tell you what was wrong with you? With cars, getting things repaired when there is a problem usually saves having worse more expensive problems and worst of all, a lot of things could cause safety problems for you and your family.I doubt if giving advice is how they make their money.

Or
Review №30

SCAM SCAM SCAM! Alignment scam! They wanted an extra $120 on top of the $39 special to adjust my cambers, a service included in all other alignment services. I refused to be charged so much to have a simple nut and bolt turned so they refused my warranty. THEN I asked for a print out of the before and after alignment specs... suprise suprise they couldnt give me one.

Li
Review №31

$39.99 ALIGNMENT SCAM ALERTI fell for their scam few years ago when I took my Hyndai for alignment and the camber was a problem; they gave me a $700 bill and I left after paying for the alignment(which they dont do as soon as you reject their rip off offer). Since they already said there will be no warranty, they dont have to do it. They only have to park your car behind their shop for 30 mins to earn free money. I went back this year again with a new Honda(50k mile) for first time routine alignment. As soon as they called me to the back, it clicked that it was the same company that ripped me off few years back but by then it was too late. The repeated the same problem with my Hyundai on the Honda, I wanted to tell them to their face that they are crooks but decided that $40 aint worth my time. I regretted being suckered for the 2nd time but Ive told few people who saw their ad to stay away. One actually promised that he will go there for the purpose of making trouble and I told him to ignore them. They will see their match someday because you cant scam people forever.I dont pity the lady who does the explaining(she wasnt there on my previous visit) because she knew what she is doing and is happy to oblige but I do pity the big kid who collects the proceeds from their scam because he is very young and they are training him badly.

Re
Review №32

They are ROBBERS. They advertised tirelessly on Craiglist that Alignment is $39.99 I took my car there, they said alignment cannot be done cuz camber bolts need to be replaced and asked for $115 for that. I had to pay $20 for checkup fee!! I went to my mechanic and replaced new cam bolts for $60 (Parts+service). I came again to ask for alignment this time he said since you put the bolts so we again need adjustment and it will cost another $132...F#$%^g Dacoits.

Es
Review №33

Bad service, so I took my truck so they can fix the A/C and the board. intead of doing a clean neat work they just did a crapy job. Waited 6 months for the parts to come in. I told them not to start the work if they didnt have the board because theres no way It can go back since its all broke. At the end I leave the truck with them, because they said they had all the parts, at the end they LIE, they didnt have the top board, so now what they did they stick the pices with Glues -.- which is not right.

Ro
Review №34

A terrible place for foreign cars. Almost ruined my bmw 750i, and didnt want to pay for the repairs momentum had to do to fix the things they did wrong. Going to report them to the bbb as well.

Mo
Review №35

Service and work both is top class..!

MA
Review №36

Great service

Br
Review №37

Good price on alignment. Looks sketchy, but they do good work.

Al
Review №38

Dont Go! Rip off Mf didnt have computers on & didnt give me print out. I used 2 work @ Firestone. Plus he loosened a steering bolt & tried 2 charge me $20 2 tighten it. He put my family @ risk 2 make $. U reap what u sow, karma

KI
Review №39

They say they have $39.99 alignment but once you give them your car they will tell you all this problems and charge you $200-300. And if you didnt want the service they still charge you a checkup charge. Thats how they make money.

Wa
Review №40

Awesome mecanics

AA
Review №41

Little long to do the job kind of pricy

en
Review №42

Professional service

Ga
Review №43

Not coments

El
Review №44

My Toyota camrys wheels were always wasting away and I had to always replace them every now and then but thanks to European automotive I no longer had those problems they were very polite and professional.Their shop is very clean and the workers are very helpful with letting you know what the problem is and how they are going to fix it, Im not used to other mechanic shops helping me understand how the work on my car is being done I appreciate all the work they did for me and will definitely come back again soon for all my other repairs.———————————————————————————The wheels on my Toyota Camry were always wearing out and I always had to replace them from time to time, but thanks to the European automotive I didnt have those problems anymore, they were very kind and professional. Your workshop is very clean and the workers are very helpful in letting you know what the problem is and how they are going to fix it. Im not used to other auto shops helping me understand how work is being done on my car. I appreciate all the work you did for me and will definitely be back soon for all my other repairs .👍💯🚫

Jo
Review №45

These are advertised on TV that charge $ 35.00. For aligning the car but when you arrive they tell you first that $ 55.00 because it is a Suv. Then when you ask them for what they say on TV. It raised me to $ 59.00. More tax It seems they dont do what they say.

Wi
Review №46

I took my car to fix a 2011 Audi Q7 and they did nothing they didnt know I had and I took it there because they say they repair European cars and they didnt know what I had and they charged me a fee for just putting the computer twice $ 350 to take my car the same with the same problem

Do
Review №47

Good quality of mechanics

J
Review №48

I brought my car for alignment and the price they gave me was very reasonable at $ 59.99 but after doing the inspection they looked for ways to charge more. With the smallest detail of just loosening a nut for the alignment they charged me twice. I also asked him about the price of changing some engine cells and they tell me that it is probable that the transmission will be lowered to give me the price. So it is very doubtful when visiting this place I recommend you take some precaution the staff is honest I recommend visiting and taking some estimates from other mechanics workshops

Ca
Review №49

Terrible service. Here those people want to see your face. They tell you lies just to get your money.

Mi
Review №50

I wore a micarro and they charged me just to see it is a place that does not work I do not recommend it is pity

Information
13 Photos
50 Comments
4 Rating
  • Address:5815 Renwick Dr, Houston, TX 77081, United States
  • Site:http://europeanautomotivecenter.com/
  • Phone:+1 713-661-5157
Categories
  • Auto machine shop
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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