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Friends Automotive
399 N Franklin St, Holbrook, MA 02343, United States
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Friends Automotive
Comments
Ja
Review №1

They were busy the owner barely made time to speak to me. I could see his frustration on his face when he was interrupted from his phone call by the front desk lady. To say the least my business did not feel welcomed. That would all be overlooked if they did a good job. Ever since i brought my car there to replace my alternator (super easy to do) my car has trouble starting and the cpu keeps restarting. Also the place seems too fancy to not be ripping ppl off.

Ke
Review №2

Went downhill once Billy retired.. been a 20yr customer since he was at the now Dunkin’ Donuts.. will not return.. had my car there for brakes… brought back 3 times… wife’s transmission..said was fine… it went a month after he said was ok…. Could go on but found a mechanic like original owner…

Sp
Review №3

Hands down the best service I have ever had! I always get massive anxiety going to the mechanic because my cars have always been... difficult. But I never get anxiety coming here! Everyone is so nice and professional and you know they’re doing everything they can to help! Recommend to everyone!

Lo
Review №4

Billy is awesome!! Very helpful and thorough.

ra
Review №5

Doing business with Friends Auto for years. Know old owner Bill and new owner Bill, Great people, honest, professional, and knowledgeable. Wouldnt go anywhere else.

Jo
Review №6

Very professional and friendly business, so glad I found this gem. I had a flat tire and they squeezed me in even though they were just about to close and it was Saturday. Saved my weekend, thank you so much.

Jo
Review №7

Great people and services!

Ja
Review №8

Mr Sheridan is a great mechanic and owner wouldnt go anywhere else

Ji
Review №9

Great service by knowledgeable techs. Owner a real gentleman

Jo
Review №10

Very professional and friendly.Repaired my F150, new ac compressor,pulleys and serpentine belt.Runs great and ac works great.Getting better gas mileage.Great job by good people, I trust Friends Auto.

Mi
Review №11

I have used the services of Friends Automotive for quite a few years now and I wont use anyone else. They are very competent, honest, friendly and perform quality work at a reasonable price. Karen in the front office is very efficient, helpful, and adds a great finishing touch to an overall nice experience. I highly recommend them to anyone looking for a good garage.

Ca
Review №12

Clean place, and they know what theyre doing

Al
Review №13

I wanted to like this garage, they’re a 5 minute walk from my house. They may be fine for small things but didn’t have a good experience with a Toyota truck there. Had gone there for about a year, they replaced a wiring harness, did my oil changes, little things. When it came time for a bigger repair on my truck though they gave me an astronomical quote.. $5000 for a power steering rack. Said parts & 3 days of labor ! Well I knew from research that parts were $300 (& it’s a one-day project). As if I believe there’s going to be a man working on that truck eight hours a day for three days straight. Really? Fortunately I wasn’t born yesterday.Granted they were slammed at the time, but I say If you’re too busy for a repair or aren’t familiar with a Toyota or whatever it is, that’s fine just tell me that. I got it done for $1200 (plus I bought the part for $275) at another local garage I’ll be bringing my business to them from now on.

Br
Review №14

Got an oil change. They used the wrong type of oil. My car takes synthetic per the manual and the oil cap says 0W-20 synthetic written on it. They filled it with a different weight, non synthetic. The woman at the desk didn’t have a good explanation as to why. Won’t be going back as if they can’t handle a simple oil change, I have little faith in their ability’s.

Bo
Review №15

I have a A&P and trust these guys to work on my car - G37x. Each time the work was cheaper then expected, and never ever up-sold, never dissapointed. In fact Ive felt guilty leaving not paying more. They keep it honest, and straight to the point. They work on my Girls car - Camry, her parents cars for years - Toyotas / Fords, I had them work on my mothers car - Honda. All the same experiences, and results. Lots of options around here, they are my first.

Ro
Review №16

Bill and his crew do great work

Ch
Review №17

Have been receiving great service at reasonable prices for over 10 years. Highly recommend

An
Review №18

Great service great pricing

Ms
Review №19

Their service is impeccable, I wouldnt trust anyone else with my car. Billy is as honest as they come.

Ph
Review №20

One of the best places to have your car fixed. Trustworthy and quick.

Br
Review №21

No one better! Normally work on my own car but these guys are the best when i cant do it myself.

Ch
Review №22

Great Shop. Bill and Crew are highly skilled, professional and honest. I wouldnt use any other shop for my repairs.

wo
Review №23

Amazing!!! new owner billy is extremely nice

To
Review №24

Only people i will let touch my Mopar

Da
Review №25

Very honest, not out to screw people

To
Review №26

Great shop and very fair with price

ju
Review №27

The absolute best!!!

Ma
Review №28

Never been there

sa
Review №29

👎👎👎👎

Information
4 Photos
29 Comments
4.4 Rating
  • Address:399 N Franklin St, Holbrook, MA 02343, United States
  • Site:https://friendsautomotive.net/
  • Phone:+1 781-767-9999
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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