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GNC
2577 W Golf Rd space a 8, Hoffman Estates, IL 60169, United States
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GNC

Comments
As
Review №1

This location has decided to close early without offically updating their hours for customers. When I did make it in during their new hours, a lot of the items I was interested in were out of stock and not expected to be replenished or on the shelve but expired. The store attendant was indifferent to the fact that he is selling customers substandard products. I asked for a price match on one of the items I needed that they actually had and wasn’t expired. I was told that he wouldn’t price match because the competitor required a membership so therefore was closed to the public. I told him that was incorrect while most of the customers are members of Xsport, it is not a requirement to be a member to purchase supplements from them. I’ve never had an issue with a price match between the two before and I’ve purchased at both companies the last 10years. He told me they were being more selective because of financial issues due to corona and GNC filing bankruptcy. I honestly don’t understand how this man is employed at all. You work a job that is customer service oriented. The care and respect for customers isn’t there. I highly doubt this behavior is deemed acceptable by GNC as a whole. As a loyal GNC customer this is very disappointing. I hope they restaff or close this location because the current representation and customer service needs to go. Avoid this location if possible. If not make sure you triple check everything before you purchase as all sales are now final and they clearly aren’t concerned with customer well being or retention.

Bo
Review №2

Very nice, organized, they have a small health and beauty section with some oils. They didnt have the rosehip oil I was looking for, but the staff was very nice and offered to look for it, but they didnt have it.

sy
Review №3

Great place for all your vitamins needs

bu
Review №4

Great experience with knowledgeable staff that offered great one on one time giving the best recommendations. The consistency of staff being helpful makes this my go to for CBD, protein, and vitamins.

Ro
Review №5

My son went in to return a couple of products because they werent working for him. The store manager, Ravi (I believe the spelling is correct), approached him and asked him why he is returning. My son told him on one product that he was returning it because he found out he is allergic to dairy products and this had dairy. Ravi said it did not. My son disagreed and Ravi called my son a punk and told him to get out. Obviously, he did not return the products because he wasnt allowed to. When he got home, he told me the story and showed me that on the product container, it states CONTAINS MILK in all upper case letters. Wow, what a unpleasant experience. We love GNC, however, WILL NEVER GO BACK TO THAT STORE AGAIN, and we are Gold Members and spend a lot of money with GNC. My story here does not even compare to the exact caliber of negativity that transpired!!! Hope Ravi gets some help for his negativity so he can one day be a happy soul!!

Ir
Review №6

Jig one of the best salesmen and relly i am happy to shop in gnc in this store.. very helpful he knows wat hes talking very polite.... i will always come and buy my stuff from this particular store...

ᗪᗩ
Review №7

Very good costumers service, very helpful!

Se
Review №8

Prices are ridiculously high

Wi
Review №9

Great variety of supplements

st
Review №10

Expensive and limited

Information
7 Photos
10 Comments
3.6 Rating
  • Address:2577 W Golf Rd space a 8, Hoffman Estates, IL 60169, United States
  • Site:https://gnc.com/store-details?StoreID=7359
  • Phone:+1 847-490-3525
Categories
  • Health food store
  • Vitamin & supplements store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:11AM–5PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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