user
Regal Billiards
952 S Broadway, Hicksville, NY 11801, United States
Appearance
Regal Billiards
Comments
Eu
Review №1

We purchased a previously owned table from Regal. Mike was a pleasure to work with. His crew were friendly, neat and professional. Mike’s brother Chris did a super job with the final stages of the installation. . I definitely would recommend these guys with any need for pool table service or installation. Gene and son Steven.

Ch
Review №2

Great seamless purchase! Called looking for a new table Mike was very transparent on the wait time for a new table so we went with a used one that looks brand new for half the price! Delivered and customized to my liking and assembled in the basement. Couldn’t ask for better service

Jo
Review №3

I manage a hundred year old estate, and we needed people who really know what they are doing to recover a gorgeous billiards table in our library. We were also careful to select people who are reasonably priced, and will stand behind their work. Mike and Chris at Regal Billiards get five gold stars in every category. They are professional, courteous, knowledgeable, and respectful, just the kind of folks we all want to work with whenever we can.

Da
Review №4

Wonderful service. Premium exquisite products. Sales man knew his stuff and enabled me to find exactly the quality I was looking for. Good to know theres a place you can find info and service your cues and tables.

Li
Review №5

My Fiance and I stopped in to Regal Billiards in May to look into purchasing a pool table. We met with Mike and he was so helpful. He gave us a grid so we can determine if the table would fit in our basement. We went home and measured and came back the next day to order it. Due to COVID, the tables were taking a little longer to come in which is fine since we were in no rush for it. We were figuring on end of August for delivery. We were thrilled when Mike reached out beginning of August to say our table is in. We scheduled our delivery and the installers were here on time and so professional with putting the table together. They were awesome. Our biggest problem was determining which color cloth to get for the table.......LOL. We went with red and the table looks amazing. If you are thinking about getting a pool table or just want some basic questions answered, I would highly recommend Mike and Regal Billiards. My fiance are looking forward to many nights playing pool especially when we have family and friends over. Thank you Mike and Regal Billiards. You guys are A++++ in our book.

Wa
Review №6

Recently bought a table. Dealing with Mike was great. He was knowledgeable and unlike many providers didnt try to upsell us into something we didnt need. He listened carefully to what we wanted and made appropriate recommendations. He was also careful to make sure that the table we bought fit into our space, (including reviewing pictures we sent) and came up with an elegant solution for one area that was a tight fit. Installation was on time and easy. Highly recommend this business for anyone looking for a pool table.

Ho
Review №7

Had them re-felt my pool table. They did a terrific job. Left the area spotless too. Highly recommend them.

Pa
Review №8

Professional, efficient and helpful - had to have my commercial pool table re-felted quickly. Mike and his team were super pleasant, friendly and knowledgeable on the ins and outs of anything pool table/billiards related! Highly recommend!

Ja
Review №9

Amazing service and staff, installed my pool table trouble free. Been a few months now and still perfectly leveled and ball return working well.

Ja
Review №10

Whether you want to purchase something (2 cues for me), have a question or any concerns, Mike is on the spot, knowledgable, courteous, and kind. His brother Chris did an excellent job re-felting my table. Being a family-owned business was the main reason I came here first and they treat you as such.

OJ
Review №11

Phenomenal place! Excellent customer service. Very nice and reasonable prices.

Jo
Review №12

Great service and installation. A beautiful job. Thank you mike for a great job done!

Vi
Review №13

Bought a used table here for a fair price.. Everyone was very professional. I highly recommend them to anyone thinking of purchasing a pool table.

Ke
Review №14

I have been working in customer servive for over a decade and Mr. Walsh exemplifies all the best attributes of a store owner. He was very attentive as he helped my brother as well as my friend and I. We all left happy with new cues & cases. I highly recommend this store.

Sa
Review №15

Great service and very professional manner. Owner ( Mike) is very acknowledged with his stuff. I HIGHLY recommend this place!!!

Ra
Review №16

Awesome customer service and knowledge of the products available

Ch
Review №17

Awesome service. The sales person was very nice, friendly and knowledgeable. Helped steer me in the right direction in regards to buying a pool table. He showed me various options. They dont have much on display but they do have a wide variety of options to choose from.

De
Review №18

Regal Billiards owner Mike Walsh went above and beyond when our organization contacted him about re-felting & leveling the pool table at Brooklyn VA Hospital. We look for a variety of ways to support local veterans, and the table in the facilitys rec room had been in disrepair for some time, making it unusable. Not only did Mike, a veteran himself, give us a generous discount, but the work done by his crew (including his brother and partner, Chris Walsh) was impeccable. Thanks in large part to Mike, Chris and Regal Billiards, the disabled vets at Brooklyn VA Hospital now have a beautiful pool table to enjoy and to be proud of.Deborah French, SecretaryRolling Thunder Chapter 1 NY

Ex
Review №19

Good prices, the guy working was very helpful and knew his stuff. Got a nice breaking stick for a great price. Will definitely return in the future.

To
Review №20

My wife and I just moved to Long Island a couple months ago and wanted to buy some things for our billiard room in our new home. So I looked online for a place near our home and found Regal Billiards. It was without a doubt one of the best experiences Ive ever had in a billiard supply store (and Ive been to a lot of them)!Mike is very knowledgeable, knows his stuff and is very professional and helpful. We bought some wall racks for our pool room and couldnt be happier! Everything he sells is top notch quality and as a pro player playing this game for 35 years, its always refreshing to walk in a store and see people that are passionate about pool and doing their part to help the game and industry grow.Thanks for being a gentleman Mike! My wife and I look forward to seeing you and your staff again very soon! Keep up the great work!

la
Review №21

I wanted to write a lengthy piece about my experience with Regal Billiards but Im too busy shooting pool.So before I finish my friends off in 9 ball let me just give you my Regal Billiards shopping highlights in no particular orderPrice = if you check the internet you will find that Regal (incl. install) is literally hundreds cheaper than what I found on line for the same table, a C.L. Baily Addisonintegrity = No BSing, no hard sell, straight forward advice you can bank on!installation = PERFECTsupport = no waiting if you have questions or concernsinvoice = detailed itemization removing any and all concerns about whats includedAs I wrote at the top, I could write more but Im busy playing pool with my friends :)If youre considering a pool table or adding to, or creating a game room with a pool table, darts, poker/card table, shuffle board, etc...think Regal for no hassle and no problems. Im Larry Miller.

Em
Review №22

I needed someone to break down my table and move it upstairs after it was damaged during Hurricane Sandy. Then bring it back and reassemble it with new cloth after the room was fixed up. The guys at Regal Billiards were very responsive in getting here within days of when I called them and then again when I called them to reassemble it. The same guys came both times and it’s just obvious that they know what they are doing and take pride in their work. The table looks and plays good as new. Definitely use these guys if you need your table worked on.

bo
Review №23

Love the table. You went above and beyond to accommodate me . See you guys soon

Ca
Review №24

Great service.How minimum the price they are very helpful.

Al
Review №25

Well my father, decided to buy sonthing there,and he found the right thing,it is a good place.

Te
Review №26

Poor customer services, guy answer the phone and says i need to call you back never does. Would not recommend this place. Very rude and unprofessional.

Lo
Review №27

Very knowledgeable and helpful

Se
Review №28

Great company to deal with!

Ch
Review №29

Excellent staff professional service

Mi
Review №30

Got the basics covered

Jo
Review №31

Just toys

Information
27 Photos
31 Comments
4.7 Rating
  • Address:952 S Broadway, Hicksville, NY 11801, United States
  • Site:http://regalbilliards.com/
  • Phone:+1 516-938-6832
Categories
  • Game store
  • Billiards supply store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations
  • Go!358 Broadway Mall B, Hicksville, NY 11801, United States
  • To
    Toys'R'Us358 N Broadway, Hicksville, NY 11801, United States