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Pacific Carpet & Tile Plus
15817 Bear Valley Rd, Hesperia, CA 92345, United States
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Pacific Carpet & Tile Plus
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Li
Review №1

We wanted to hire a local contractor to remodel our bathroom. We knew exactly what we wanted and how the end result should look. We called a couple of other local contractors who failed to show for estimates and failed to return calls. When my husband and I walked into Pacific Carpet & Tile Plus, we were immediately greeted with care and professionalism. We were able to schedule an estimate within the same week and demolition began shortly after. Mike was always just a text or phone call away; always very responsive to our questions and/or concerns. Scheduling was not always 100% perfect, but realistically what is? What I can tell you is Mike and his team are phenomenal to work with. They are professional, attentive, and they take much pride in their work. Mike has ensured our 100% satisfaction. We couldnt be more excited with the results of our bathroom. What a beautiful transformation! We absolutely love it and cant wait for our next project with Mike and his team.

Li
Review №2

Michael at Pacific Carpet and Tile Plus helped us so much by coming to our house and suggesting what kind of tile would be good and how to place them for our new wood burning stove. Their tile guy was an excellent worker. It turned out great! We highly recommend Pacific Carpet and Tile Plus.Ken and Linda

Co
Review №3

Satisfied customer! I highly recommend Pacific, if your looking for fast and friendly experience. Not to mention great work! It was a pleasure working with Roy and Michael as well as the crew they sent out. Thanks guys, we love our new vinyl and carpet!

Er
Review №4

So happy I chose to have Mike and his guys replace my countertops. Beautiful granite, ceramic tile backsplash, new sink/installation and fixtures at a fair competitive price. All of them are respectful, friendly, hardworking and take pride in their work. I would absolutely recommend Pacific Carpet & Tile Plus to anyone.

Va
Review №5

Mike and his crew did an awesome job. Had our whole upstairs and stairs done and it looks real nice. They are very professional and I totally recommend them.

Fe
Review №6

Great price on kitchen remodeling and flooring. Michael really worked with me to make my dream kitchen a reality! My new kitchen is AMAZING,! So beautiful!!😍💕 Love, Love, Loving it!!! Almost done! They have gone above and beyond. Really appreciate the beautiful job Michael and his crew have done. Eddie so had working did outstanding job on cabinets and pantry! 👍🤩Wil update once work completed.🤩

Jo
Review №7

I was referred to this company and introduced the owner (Mike) by my dad. I immediately felt comfortable and knew Mike would give me an honest quote.Raul installed my black granite counter tops and I couldnt be more happy with the outcome! He took his time, carefully laid out the seams, gave me different options to consider and ultimately treated the job as if he was working on his own home.This is a great company and Mike has an excellent team. I was treated professionally from start to finish and look forward to having my floors installed soon!I will recommended this company in the future.JoeCatalano

Do
Review №8

I used Michael at Pacific Carpets once before when I re-carpeted my home. Michael and Jesse were both very helpful. I was unsatisfied with the way the carpet was put down along the stairs. Both Michael and Jesse assured me it would be redone to my satisfaction, it was.Michael had to reorder carpet to replace along my stairs with no additional cost to me.So, when I was ready to remodel my kitchen, Pacific Carpets was one of the companies I obtained a quote from.Michael worked with me and was able to beat all the other quotes.I have included pictures of my kitchen before and after.I am very HAPPY with my new kitchen. Michael was with me every step of the way. He was always available for any questions or concerns, helping with design, color and product choices. Michael is very patient and tries to make the client happy, even if they are a little difficult, like me.Michael has a good eye and helped create my beautiful kitchen.Jesse and Roger at the office were also so patient and helpful when I was trying to decide on my Subway Tiles and Backsplash.The only negative, remodel took longer than expected.I would highly recommend Pacific Carpets and Tile.Thank you Michael, Jesse and Roger for your help.Doria Linares

Ju
Review №9

I am very satisfied with my carpet and installation. The crew was very helpful and did everything they said they would do. Carpet was installed in one day.

Er
Review №10

I had these guys come out to my home to install some flooring. Got off to a rough start but Mike and Ray really worked to make it right and they did. The workers were very professional and prompt. I will be using these guys again to do some more work around my house and I will be recommending them to others.

Sa
Review №11

Very helpful owner and son. Were trying to match a tile and they took the time to help. Thank!

Te
Review №12

Michael and Pacific tile did an amazing job on our fireplace! So excited to finally get to work with a company that was so easy to work with and such a great deal. Would def recommend them to anybody wanting to get work done. Going to have them come out to measure for flooring next! 👍👍👍

ri
Review №13

Ive used Pacific carpet and tile for floors, and countertops. All contractors including owners are very well mannered and professional. Jobs completed in a timely manner and good deals for repeat customers.A rating from me on quality.

Da
Review №14

Contacted initially through offerup recieved a quote for 1500 total then was told to go to the shop to set it up and price more than doubled.They seemed friendly but did not appreciate the bait and switch game. Really wished they would have worked out I prefer supporting our small locals.

Ni
Review №15

I have had Pacific do the past 3 of my homes and I will not go anywhere else. Pricing is very competitive but above else the quality of work is above and beyond. They have finished all jobs on time and have very good communication. I even have had them come into a home where someone else did poor work and Pacific fixed all the issues I had and Michael did everything he could to help me out with the price knowing how much I just spent on a different company. Pacific Carpet and Tile are the best in the High Desert and I personally do not even check pricing on other companies anymore they are my first stop.

De
Review №16

Pacific Carpet & Tile offers you a comprehensive selection of styles and colors of counter tops; with the most up to date designs and Modern fashion there prices Are great. With more products to choose from, more helpful and knowledgeable. Michael and Roy there awesome they make sure your happy . I shopped around before I decided and I must say there the most honest people to do business with, please consider them you will not be disappointed. theres no reason to shop anywhere else. Pacific Carpet & Tile is your first step to a beautiful home.Thank you Again for my beautiful kitchen and my patio cover .

Sh
Review №17

Im very pleased with Mike and his crew. Excellent customer service and excellent workmanship. My new quartz countertops are what Ive always dreamed of. If I ever need anymore work done Mike will be my first call.

Je
Review №18

Pacific Carpet & Tile Plus was recommended to us by a friend who purchased materials from them and said they were very competitive. As we were planning a total replacement of tile and carpet in our home, we went to several local businesses. Roy, Michael, Jessica were all very helpful in helping us find just the right flooring (SPC Vinyl Plank). We were quoted for material only as I was going to do the demo and install myself (1600 sf). After discussion with Roy regarding Pacific Carpet & Tile doing the total job (demo, install and new baseboards), we decided to trust them and offered them the job. We were not disappointed. It did take a couple days to get the material, however, it didnt set back the project completion date too much. Our installer (Mariano) was FANTASTIC! Hes a true craftsman and does very meticulous work. He only expects the best from himself and is a diligent/hard worker as well as very personable. Michael was always available to take a phone call and was prompt in replying to text messages throughout the project whenever I had questions. Thank you Pacific Carpet & Tile for your services. (photos to come)

Mi
Review №19

Really amazing company that is professional and happy to help you reach your desired project

La
Review №20

Roy and Mike are great to work with. We did quartz countertops and they turned out beautiful. Installers are very nice and addressed all my concerns.

Bo
Review №21

We were able to get an estimate and scheduled a starting date in just a couple of hours. Once the work started, it was expertly done. Our Project Manager (Rodger) was easily in reach and any problem was resolved quickly and efficiently. He made sure the project was on time and the work perfectly completed. We are extremely satisfied and highly recommend Pacific Carpet & Tile to anyone needing a New Floor.

ME
Review №22

Great place to consider!! Highlly recommend it.They make you feel like home. Michael is great at helping you choose whats the best flooring for your home.At pacific they care and offer the best prices...

Fr
Review №23

To start off I have to give Mike a huge thank you. After Months of looking for the perfect company my husband & I came across Pacific Carpet & Tile. We were really excited about looking and finding the perfect people to do the job. We walked in & we talked to Jessie who was so polite & very informative about things we had wanted. Two days later we met with Mike who did a walk through & gave us a plan on what was going to happen. I’ll be honest my husband & I just bought our first house & money was a little tight for a big budget. But mike worked with us & made my dream come true. I’d recommend this company to anyone who is looking to change up they’re home. We still have some work that needed to be finished but We had our kitchen & flooring done. The men who did out floors were some of the most respectable men I met. As well as the cabinet & counter men. Thank you so much to everyone.

Ke
Review №24

From the time you walk into the showroom at Pacific Carpet and Tile Plus you feel valued as a customer.Jesse listens to what your looking for and helps you make your selection. Michael comes to your home to give an estimate. He is a visionary as to what will look best and give you the desired results. The installer s are always on time and truly masters of their trade. Michael makes sure there is good communication from the beginning to completion of the project. This is our 3rd project with Pacific Carpet and Tile Plus. Always a great price and quality work. We thank everyone for our beautiful remodel. We will continue to use you for all future projects.

Do
Review №25

Outstanding workmanship! We strongly recommend Pacific Carpet & Tile. My husband and I saved for years to remodel our home. Our decision to employ Pacific Carpet and Tile proved to be an excellent one indeed! From the moment we stepped into their showroom on Bear Valley Road, through to their last visit in our home, was a most wonderful experience. Pacific Carpet & Tiles combination of excellent customer service, strong work ethic, professionalism, attention to detail, and expertise was truly a pleasure to witness! My husband and I watched and listened while an orchestra of well planned expert contractors worked as a team and effectively communicated with us and and with each other. Pacific Carpet & Tile transformed our home and we absolutely love the finished product!

sa
Review №26

I am most grateful to Michael for his excellent business ethics. My carpet installation was not without hick-ups......but Michael went above and beyond to make sure we were happy with the end result. In looks wonderful. Thanks Michael.

Sa
Review №27

These guys are the best!! We worked with Michael to help us remodel our small guest bathroom. He has a great eye for design and went out of his way to help us choose the colors and finishes that would best compliment the space. He went out of his way to complete the job with the highest quality work at a very reasonable price. We couldnt be happier with our new bathroom and will definitely use them again!!

Lu
Review №28

This is the 3rd time I came before they close, and is already close....why you say you close at 7 when you already close at 6 or 630?

Li
Review №29

I just had my floors done and it took less than a week. Roger and his team did a great job on our floors and stairway carpet.I highly recommend this place! Roger thank you and your awesome team for making my house look beautiful!! I will be a customer for Life!!

Ri
Review №30

Good place to get your home renovation.Ask for Michael or Roy.Great people towirk with

Ja
Review №31

Overall, I was impressed with the quality of work that Michael and his team did with my master bathroom. Michael worked with my wife to design and build the master bathroom of our dreams. Michael worked with us to come in right on budget.

ga
Review №32

Love coming here for all my flooring and remodeling needs, I would recommend this place to everyone.

St
Review №33

Have no idea about their work quality but they never showed up for their estimate appointment. After waiting over an hour and getting excuses about one of the brothers being tied up, rescheduled for afternoon. 10 minutes before the 1 hour appointment window is up got a call saying they could not find the address on the GPS. They must be using flip phones without Google map. Gave specific directions and after 45 minutes still no show (coming from Bear Valley and going to Main St). Hopefully their work is much better than their unreliability.

Ga
Review №34

Nice place

Vi
Review №35

Very Pleased with There Service and ProductMichael went above and BeyondThank You for taking care of my Parents

Ch
Review №36

Nice place if your looking to remodel your home, Michael gave us a good price. Roy is professional and stayed in contact with us through out the whole project.

Mi
Review №37

If you appreciate your hard earned money then, look somewhere else, these guys are crooks, theyre all liers and flakes. I do not recommend to do business with them!!!

na
Review №38

Very friendly, on time, reasonable price, and love the work. the whole experience was great, I will definitely recommend Pacific, for any job.

Ta
Review №39

Great experience getting our new flooring!

Jo
Review №40

So messy to finish the job

Ch
Review №41

Good quality work !!!

Fa
Review №42

Great tile shop

Ju
Review №43

Great place

Information
70 Photos
43 Comments
4.2 Rating
  • Address:15817 Bear Valley Rd, Hesperia, CA 92345, United States
  • Site:https://pacific-carpet-tile-plus.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 760-948-5133
Categories
  • Cabinet store
  • Bathroom remodeler
  • Carpet store
  • Flooring store
  • Kitchen remodeler
  • Tile store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:10AM–3PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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