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Horizon Ridge ACE Hardware
1450 W Horizon Ridge Pkwy #420, Henderson, NV 89012, United States
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Horizon Ridge ACE Hardware
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St
Review №1

Great hardware store, it was like the way it used to be. I got in and out, I dealt with people that were helpful and knew what they were talking about. It’s rare to walk out of a store feeling good about the experience these days, but this particular Ace was perfect. I got everything I needed, the prices seemed very fair, but best of all, I was in and out in under 5 minutes. Other stores take more than that a lot of times just to find someone to help find what you need.

Ku
Review №2

Prices are 20-30% more than Home Depot... Really only worth it for convenience. Guys working will walk around and ask you if you need anything every 2 minutes. Good for someone needing something very specific and a hands on shopping experience... For the you pay extra.

Te
Review №3

The customer service here is off the charts. Every single worker is kind and helpful to every customer that walks in. I got a car key cut and duplicated for a great price and was in and out within 5 minutes. Highly recommend.

JP
Review №4

I like this Ace!! Friendly staff. Guy from Kansas was really helpful. Local vibe and they have almost everything the big store have. Highly recommend.

Ma
Review №5

Best hardware store in NV. Renee, the owner, goes far above and beyond for her customers. I came in looking for a specialty lock part and the lengths she went to to try to find what I needed, even as much as checking the store’s actual maintenance stock, is more than anyone could expect. Great store, excellent service. Shop here. You will be taken care of.

sa
Review №6

Went to get paint. I already had a color picked out. Dan helped us and was super friendly! Told us what finishes we should use and what extras we needed. Info I hadnt even thought about. Then he went on to answer my questions about fans!!! I think Ill skip the big box stores and just go to Ace Hardware from now on!

S
Review №7

I found what I needed! I should have gone here first! I bought an expensive brass valve with a bleed off valve for quarter inch tubing to go with my swamp cooler. After a couple of years the valve started leaking. All I need is a little washer. Home Depot that sold me the valve does not carry the washers, or has any knowledge of where I can get one. Theyre only suggestion purchase a new valve. Great I have to buy a new valve and install and the only thing wrong is the little washer.! So I go to Lowes, they also sell the same valve. Guess what? Same story. We have no parts for this valve, and dont know where to get any. All you could do is purchase a new valve and install it. Great thanks for nothing. The clerk in the plumbing aisle tells me. Try try Ace hardware sure enough! Ace hardware sells the same valve, and parts to repair the same valve. 80 cents and 2 minutes later I have the part I need. I got the part I needed and on my way home in less time then it took me to park my car at home Depot or Lowes. What a great great store. Old time hardware store that has everything you need!

Ka
Review №8

Awesome store, superb manager helped us carry our blinds out! Who does that anymore? Will keep coming back.

Go
Review №9

I try and visit here as much as possible, they always greet u when walking in and are always around offering help . My god to vs big box store

Ty
Review №10

I have been all over town looking for some bolts to finishing projects. I got here and a guy asked how can he help. WOW I cant even remember the last time i have heard that. I showed him what I needed, not expecting them to have it. He takes me to the fastener isle and a ligj shown from heaven as I saw the amazing selection! Even better he matched up what I needed right away, labeled it and bagged it for me. Wow incredible service. I ended up buying some other stuff and even the checkout was so friendly. I will be coming here first from now on.

al
Review №11

If you need to get something from Amazon and are not sure of the item go here and ask the guys theyre super nice and super helpful. If they have it theyll sell it to if they dont theyll figure out where you can buy it.

La
Review №12

If you’re looking for a kiddie pool, they have them! Owner is so sweet and her dog Rollo made my day 🥰

TR
Review №13

I love this ACE! Everyone is so helpful and friendly. Its my go-to for buying paint.

Sa
Review №14

The folks that work at ACE are friendly, helpful, and knowledgeable. We were asked right away if we needed help & shown where products were located. When asking about a product that was unavailable, the checker immediately looked into next-expected arrival date for us. We will continue to use this ACE store first before trying other big box stores. Even though the store is smaller, it usually has what we need and it isnt overwhelming.

Br
Review №15

They alawys have whats on their website. Odds and ins... Always reminds me of grandpas shed.

TA
Review №16

Everytime I go in, they people are so friendly and ready to really help. For smokers: They have a great selection of Treager products. Plus a bunch more sauces and seasoning from all the top brands.

Ke
Review №17

These people are just always helpful and theyve all been there for years. Its almost like they actually enjoy their jobs or something! 😉👍 Yes, shop here BEFORE you go to the orange store or the blue store.

rh
Review №18

I got help right away. Once I walk in staff followed me around till I found my item I was looking for

Lu
Review №19

Walked in, the store n just like that I had an escort. The lady, at the counter, followed me thru out the store. I was looking a Weber charcoal grill, as seen on tv. So I asked, a sales agent he said, there by the entrance. N guess what, she was still next to me. So once I found, them this broad was still there. Looked at her n said, no thank u. U following me like I’m gonna take something, while in uniform, (orange shirt) so I said no thanks. I’ll go to Lowe’s. N now I’ve, had around 20, cookouts on my Lowe’s Weber grill.

Ju
Review №20

Best place to find almost anything, tools wise; home wise. They have a great system for almost anything, as well as reasonable prices.

Gi
Review №21

Found what I needed. The price of the item(s) was $s cheaper than the mail order company which I wouldve shopped with. Ace has my business.

Wi
Review №22

This is a nice ACE, staff is friendly and looking to help you find what your looking for. Prices are a bit high, but thats understandable, in this luxurious plaza.

Jo
Review №23

If you are in a jam, ace hardware can be your savior. The prices are a bit more than the 2 huge home improvement stores, but the convenience...

Ke
Review №24

Ace hardware as well stocked old fashioned store. Knowledgeable employees, almost always has what you need but you also pay a bit more. It beats the large box stores because you get personal service.

Bo
Review №25

Always an interesting place to shop at.

Jo
Review №26

You can always find help there

Jo
Review №27

Employee went above and beyond to help my husband solve his plumbing conundrum. Hed been struggling for a few weeks on it! thanks again!!!

Bi
Review №28

I love this place in a pinch .Always helpful!

Br
Review №29

A true family business owned and operated by great people. They have a nice variety of all the hardware necessities and lots of barbeque and smoker supplies as well as many cool and fun products for home and yard. Doggy friendly, our Chihuahua is in love with the store Dog (Rollo) and insists on going every trip or I get stink eye when I come home.

SU
Review №30

Walked right in, got assistance immediately, got the part I needed.

MT
Review №31

Nice store, clean, medium sized, well stocked and organized store.Literally got asked 8 times if I needed help in the 35 minutes I was in the store.Very large dog wandering around the store, really intimidating, not into being petted nor affectionate. Just doesnt pay attention to customers if he is invited to interact or not.

To
Review №32

We found everything we wanted & more. Love ACE Hardware!!

Ka
Review №33

Love this Ace Hardware, it has rare items other Hardware stores dont have. Ace spray paint is by far the best paint we have ever used.

Ja
Review №34

Employees here go above and beyond to help you with your needs. Id lost hope finding a place where I could get a key cut for a truck. I went to Home Depot & Lowes and they could not help me at all. Im so glad I came here 🙂

ja
Review №35

Love shopping at Ace Hardware Stores. Brings back that warm feeling of family owned hardware stores of the past. Sometimes a little pricey, but all in all, the quality and selection pretty much balance that out.

Th
Review №36

Poor customer service in the tool department. Tool department manager did all he could not to warranty my lifetime Craftsman tool that needed to be replaced. The guy actually told me to go to Lowes. Poor selection and cramped store. Overall just a poor location not up to Ace Hardware standards

CH
Review №37

Very professional staff thats always extremely helpful!! Purchased items needed to mount 46 inch 📺!!

Do
Review №38

Went there to check out traeger pellets and was amazed to see how much they had. It was also nice to find out that every seventh bag of traeger pellets is free.

Al
Review №39

Its another Ace hardware. Nicer than shopping at home depot or lowes. Not quite the selection but way more knowledgeable help. Ace is the place.

Jo
Review №40

Great local hardware store, good service most of ordinary needs

D
Review №41

This place is amazing. I needed chainsaw oil, no problem. I needed a special gasket, no problem. Light bulbs for our outdoor string lights, no problem. A new key made for my truck, no problem. Heck, I needed a new window screen for the house, no problem.They are friendly, they are knowledgeable, they have a RIDICULOUS amount of merchandise and they even have a store dog who is just fantastic.If you havent been here, you are missing out.

Ja
Review №42

Ace hardware MGR was very helpful

Ro
Review №43

Helpful, knowledgeable and friendly service. I was impressed with the wide variety of their inventory. This is my new go-to hardware store.

tr
Review №44

Very helpful sales staff..

Au
Review №45

Best service of any hardware store Ive ever been to

Jo
Review №46

Everything you need at reasonable prices.

Ne
Review №47

Everyone was very helpful!!😁

jo
Review №48

Very helpful and accommodating.They know their business and are happy to assist you. I highly recommend them.

Ma
Review №49

Well organized and stocked store.

Be
Review №50

I love going here for a quick grab what I need and go. Great friendly service.

Jo
Review №51

Quick stop. Friendly staff. Not a ton of floor space, but a decent variety to choose from.

Fr
Review №52

The staff at this location are great, I had a half-inch drive Craftsman ratchet and the internal mechanism stripped which made the tool inoperable. I took it in to Ace to have it swapped out for a brand new one per Craftsmans lifetime warranty and the whole process was painless, they got me what I needed and got me out the door and on my way promptly. I appreciate the staffs attention and time. Thanks guys

Ch
Review №53

Great staff. Very knowledgeable. Great selection at fair prices.

Mi
Review №54

Jason in the paint department was very helpful and all the others Associates In the store.

Kt
Review №55

I am glad we live close to this location. Their staff is very helpful and nice! Never had any issue with them at all. The last time I came in is when I was looking for a type of screw that you use for wheels, I couldnt figure out the size but they were able to help me out. So thank you!

ce
Review №56

Very friendly and helpful people. They didnt have exactly what I needed but offered a substitute.

Ro
Review №57

Great store that manages to have everything you could ever need under a much smaller roof. I also like the way everything is laid out, it draws you in and makes you want to explore every aisle. Nice people too, very helpful and knowledgeable. A+

C
Review №58

Always the best experience going there! The dog is so friendly and the customer is exceptional! Love everyone there! My whole family is there constantly! Love it!

Mi
Review №59

Owner and staff very helpful. Reasonable priced too

Ke
Review №60

It is always a pleasure and a treat to go to Horizon Ridge Ace hardware. As soon as I walk in the door with my dog, I am greeted with a smile and a helpful hardware expert to assist. If they dont have what you need, they can order it and if that fails, then you dont need it. Always a pleasure to go there.

Jo
Review №61

Always have what I need.

Ra
Review №62

Great place. Helpful staff. Got what I wanted

Bi
Review №63

Small store but customer service is unmatched. Sometimes annoying but would rather have them ask then no one to be found like big box stores

Ab
Review №64

Horizon Ridge Ace Hardware is the best! Well stocked, always helpful staff, and if they dont have what you need, they will order it! Much more convenient than big box stores!

Al
Review №65

I used to go in there a lot for the Need Now basics, never crowded, great staff, etc. Obvs not the huge selection a big box store would have, but all the things you need the most.Then came the pandemic. Everything changed. Trips to HD that would have taken 20 minutes took two hours. Eff that. Im not the only one whos made this transition, coz the Ace is flooded with customers. Even that doesnt make the staff frustrated or unfriendly. Theyre still just as on-point as ever, fellow customers arent insane, definite feeling of All In This Together at this store.Even when this nationwide wildfire calms down to a smouldering garbage dump fire, this Ace will remain my first choice, locally owned and generally awesome.

Bi
Review №66

The best recommendation for Ace is that it is in my neighborhood, thus good for a quick piece of hardware. I am quickly deterred to the warehouse-style stores because, even though there are many workers just standing around Ace, there seems to be no one with the knowledge to help! Also, there are few choices in the offered products!

Le
Review №67

Great place for little things.

Pe
Review №68

Always a pleasure to go there.

Ra
Review №69

A quick stop for some home repair parts. Customer service was top notch and items readily available. Parking was a breeze and I was in and out in under 10 minutes.

Te
Review №70

I came from Ohio to visit my sister and fix an old brass antique lamp of hers while I was there. The person who helped us pick out the electrical hardware and then directed me to their LED selection of lights was great. Stay to help and select what type of socket and plug Id need for this project. I want to add that she was also was very helpful when I returned the next day to buy a longer amount of cord wire for the lamp, since I miscalculated length.

Er
Review №71

I found everything I needed for my wood pellet grill. Pellets, smoker tube, sauces and rubs, Etc. All at great prices and some were on sale. Staff was extremely friendly and helped me locate some items I could not find.

Da
Review №72

Personal service from a knowledgeable staff. Decent selection from a local place. 👍

Bi
Review №73

Never thought I would go to Ace hardware because I couldnt find something at Home Depot and Lowes. This store had 3 and 4 inch PVC pipe I was looking for.Store is well-stocked and very organized with lots of workers to help you find and carry your items.

Ca
Review №74

Most amazing customer service! Big box stores are absolutely useless compared to the staff here. They are amazingly knowledgeable and kind.

Er
Review №75

Amazing staff, the lady that runs this store is super-friendly, and she loves her job. She even showed us the evolution of LED light bulbs! We bought a several items. One Gizmo which we wanted, she didnt have - but, she offered to carry the Gizmo if I could bring her the packaging when we did find it! Amazing!

Sc
Review №76

Ace is the place.

Ja
Review №77

The owner is very nice. She honors her prices and even honored the ACE online price. I try to shop hereto support the community stores.

To
Review №78

Love the full service Hardware store. Wish it was easier for me to get there. So I plan a route for it when I need special quality parts.

Mi
Review №79

Everyone wearing the red vest is top notch. This is my first stop for the shopping list, highly recommend

My
Review №80

Finally a hardware store that makes shopping fun and reminds me of the old days. Staff is friendly and they know the store and product.Unfortunately they don’t have everything, but they do know how to point you in the right direction.

Ma
Review №81

Being new to the area and a small business owner its great having a store with people you can trust. From the owners, to their extremely knowledgable staff, they are hands down the best. Im a gunsmith....they have a gun screw section with all the little parts you lose under the bench. Thank you guys, you truly are the best around

Ka
Review №82

Very good Service

Br
Review №83

I love this place I get great service I have to pay a little bit more than home Depot but its worth it

Mi
Review №84

Always very helpful. Excellent customer service. I recommend going their for all your hardware needs.

Pi
Review №85

Walked into the store and was greeted by every single employee there. Everyone also asked if they could help us find anything. The one gentlemen actually went and got us every leather care product on the shelf for us to look at. I miss this old type of service.

TQ
Review №86

Has all the hardware bits AND you can actually touch them and explore for ideas before you buy them.The other departments are well-stocked and tidy.

Ke
Review №87

Great customer service! Very knowledgeable staff and a surprisingly large inventory.

Ch
Review №88

Im really not to sure why there was only 3 stars because I was really impressed with the help and how clean the store was and that I found what I needed in a small mom an pop hardware store. That in its self makes you a larger store. Hope you understand the last part there.. Take care

Tr
Review №89

This is a great neighborhood hardware store. They have everything you need and plenty of knowledgeable helpers. And parking is easy

Fr
Review №90

When possible give the smaller hardware stores a shot, ACE has always provided customer service I showed them a picture of what I was looking for and they had it 👍

A.
Review №91

Everyone was so helpful and the part that we needed was here and no where else in town. Definitely worth the drive to visit this place for all our home improvement purchases in the future!

Ro
Review №92

We LOVE shopping at our Ace hardware! Everyone remembers us, they are SUPER HELPFUL, friendly and we never shop the big box stores any more only Ace!

Sa
Review №93

Needed a minor emergency repair, the staff was excellent! They couldnt have been more helpful. Thank you, Thank you...

Su
Review №94

This place has everything you need,andsomebody to help you find it FAST!!About all the things you can find at Lowes and Home Depot. BUT in a friendly, helpful convenient store.PLUS Ace hardware has Many.many things the other stores dont offer.I go here First, and git what I need Everytime.I am so glad a good hardware store is now back here in Henderson. :)

Al
Review №95

Good people

C
Review №96

It was a nice store & their dog was great. Didnt have the tools we were looking for.

Ra
Review №97

Cost of cobalt drill bits I needed much better than the other big family hardware stores you know who I mean one shot with those from the other stores and it doesnt work I needed the Cobalt and they did the job Ace Hardware is the best

Ti
Review №98

Small-ish store front misleads as to the substantial inventory within. Dont underestimate. Love the store and the super friendly staff.

Sy
Review №99

This is nicest Ace Hardware I have ever been to. The store is extremely clean well kept and organized. The staff is attentive and friendly. See you at Ace Hardware!

El
Review №100

Standard ACE hardware. Wonderful customer service and very helpful staff. And if they dont have something theyll help you find it and help you order it.

Information
61 Photos
100 Comments
4.8 Rating
  • Address:1450 W Horizon Ridge Pkwy #420, Henderson, NV 89012, United States
  • Site:https://acehardware.com/store-details/16398
  • Phone:+1 702-750-0111
Categories
  • Hardware store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–6PM
  • Sunday:7AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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