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Best One Tire & Service
141 Garden Mile Rd, Henderson, KY 42420, United States
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Best One Tire & Service
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Ka
Review №1

I had my tires rotated and I had one that was losing air, also my sensors for my tire air was all messed up and they fixed everything and it was fast service and didnt cost much at all. I love best one and will use them every time. Thanks for a great experience.

De
Review №2

They was very nice and I have to give them credit they have a whole lot of patience and they do a wonderful job and I will be back again

Je
Review №3

Front office personnel was great. But they do need better help in service bay. This was on weekend, not during week

Am
Review №4

They always take very good care of me here at Best One and never make me feel like they’re trying to sell me something I don’t need for my vehicle which I really appreciate. When I come here, I feel like they have my genuine best interest in mind . I wouldn’t bring my vehicle anywhere else . It’s like bringing your car to your dads garage .

Ma
Review №5

Had to have 4 tires put on asap. They put on new tires got me in and out very quickly. Great friendly family owned business. They are the only ones I use for my tire needs and oil changes. Great job thank you Best One Tires

Am
Review №6

Great service. Great business. Brian and his employees will take good care of you.

Li
Review №7

Great customer service. They got my vehicle in the day I wanted and had it back when they said they would. They got me the tires that was needed for my active life.

TI
Review №8

Had a tire with a slow leak. Got it in on time and finished pretty quick. Only problem I had was they didnt tell me if they found the problem. I even asked at checkout and got no response. I assume they found it and repaired it because its not leaking anymore.

Cl
Review №9

This business consistently proves it was named “Best One” for a reason. Over the years, I have followed Jason and Jennifer Lucas to different stores in the tristate because they maintain my vehicle with optimum care while treating me like family. Great team work!

Jo
Review №10

I stopped in with a low tire, while they were rather busy, and myself in quite the hurry. I was took care of in their quickest manner, and was pleasantly surprised at how little I had to pay, all the while I never once was made to feel like I was asking a favor of them. I would easily recommend Best One to any friend, or family!!!

Ma
Review №11

Stopped in with a flat tire. Got me patched up and back on the road quickly. Extremely friendly staff.

Ka
Review №12

Stopped in for my leaky tire with no appointment. They worked me in and took care of it. Professional and friendly service. Thanks!

Pa
Review №13

Very courteous and took care of my small problem quickly..

Ro
Review №14

I’m on a road trip with a 31ft bumper pull behind me. Pull into a gas station and boom. Tires on the camper goes down. Called and they had a very handsome guy out with in a hour fixing my tire. Very polite. Reasonable price. Wish I could have got that guys number. So hot.

Vi
Review №15

Excellent service and care for their customers!

Mi
Review №16

Went in there, they were very friendly, timely and didn’t feel any pressure to do anything that I did not need to do.

Jo
Review №17

Very courteous, well put together team!!!

Ma
Review №18

Good reliable service. They determined that my car was out of alignment and got me in to repair it the next morning. The prices are competitive and very fair.

No
Review №19

The guys at best one tire were very helpful, kind, & courteous!! Especially Jacob. They are the best!!

Ma
Review №20

Great service, great price.

Aa
Review №21

Great customer service. They went above what I actually expected, and didn’t charge for for everything..

Do
Review №22

I have always had great service, as well as great customer service here. They are very professional and fair. I highly recommend them.

Ro
Review №23

They were very helpful good people to deal with

Br
Review №24

Took vehicle on Monday afternoon. Told it may be ready that evening. I called next day (Tuesday) at noon and was told it would be about 5pm. I called back at 4:30 pm and was told it would be done first thing in the morning (Wednesday). I called back at 1pm and was told it would be ready at 3pm. I went to get my vehicle at 3:30pm and was told it would be another hour. I went back at 4:30 and it was after 5pm before they had it ready.

Sh
Review №25

Always top notch service and my car drives so much better every time I pick it up from Best One!

Am
Review №26

Service with a smile!! They had the best prices on tires and got me in quickly. Bryan communicated with me about any issues find without trying to up sell. They had new tires on and ready for pick up within hours of drop off. Highly recommend!

As
Review №27

I took my car in for a sensor issue and it ended up costing me $360 dollars! Money I do not have, I was never contacted beforehand to inform me of what the cost was going to be. No one took the initiative to inform me what the main issue was, or what repairs were done. No explained anything, I’m extremely upset about the amount I was charged and I will never take my car to Best One Tire again.

Do
Review №28

Great tire and service store

Je
Review №29

Best customer service and also fast and you cannot bear the warranty I would give the 10 stars if I could look forward to doing business with toy for many years to come

He
Review №30

I was shopping for a new set of tires for my sons car and everything from the inquiry phone call to picking up the vehicle after install was wonderful at Best One Tire! My sons tires were in bad shape and needed replaced ASAP. I called Best One expecting to be told they were booked up for several days but was pleasantly surprised when the nice gentleman told me he could work me in the next day. Tire shopping isnt too exciting and I just wanted a good quality set and told the man just that. He could have taken that opportunity to up sell me but didnt. He told me about the set he had just put in his fiancée car and I decided to go with those. I even price checked the set and Best One beat every place I checked by quite a bit and if you factor in the Road Hazard coverage they offer for $50, no one came close to beating their price! I dropped the car off the next day and was greeted with smiling, chatty faces. Left with the husband to do a little shopping and they called me a few hours later and told me the car was ready and not to rush to pick up if I was still shopping. When I came back to pick the car up they had everything ready to go and the car looked great. The manager came out and chit chatted with me and was very friendly and funny-he was very sweet and thanked me for my business. Little things like calling me by my first name make a big difference and they did just that! I highly recommend using Best One Tire in Henderson Ky! I know they will be my go to tire shop!

Da
Review №31

I’ve always had friendly service and the work is great. They also explain or show you if there is a problem with what you want fixed. I will always take my vehicle here for work.

Be
Review №32

The staff here is professional and friendly. The best in town.

Ja
Review №33

Best one got my truck back right on time and figured out the issue quickly and had me on my way! Guys are always very nice and professional!

Ja
Review №34

I had a great experience at Best One in Henderson! The staff was knowledgeable, friendly, and answered all my questions. I needed a set of tires for my van and they showed me several options but didnt try to pressure me to buy a certain one. They let me choose the date and time of service, told me how long it would take, and it was ready as promised. The price of goods and service was comparable to others in the area. I definitely recommend them!

Am
Review №35

Getting an appointment was fine. However, I went to pick my vehicle up and pay the bill. 1/2 way through the process the phone rings and he answers the phone and proceeds to take care of person on the phone about a quote while I am standing there waiting with my card in hand. I finally had to ask him to put the call on hold and finish with me, After all I was there first! I can understand answering and asking them to hold but to have someone stand at the counter that was there before the phone rang is a poor choice. But then he gets off the phone apologizing and then says we care about all of our customers the same and there isn’t a right answer for that. Like three times. I’m pretty sure the right answer is to take care of the first person then move on to the next.They are super nice guys but they seriously need some help on managing the processes. This isn’t the first time I’ve not been happy with things (Like the time I set there for almost an hour for a tire to be patched and then they tell me it can’t be patched. Like how about you look before you have a customer wait an hour.) But it will be my last. I will not be taking my business there anymore.

Ke
Review №36

The mechanics and office are very professional and knowledgeable. I found this gem by accident and will be back in the future.

bo
Review №37

They were professional,fast and was helpful with fixing my problem and getting me on my way

Ri
Review №38

Always a good experience. Knowledgeable staff and willing to work you in if possible

Ga
Review №39

Best one tire is a great in please to do your auto repairs at the people there are great with the the customers and on top of everythin

Sc
Review №40

Everyone is always so nice. The prices are reasonable, & the service is excellent! I won’t go anywhere else to get my oil changed & tires rotated!

Su
Review №41

The entire staff was very professional and helpful. Helpful on phone and when I arrived, technician quickly got my old, flat tire and put a new one on and I was ready to go!Have had another amazing visit to Best Tire! Thank you Brian, Tyler, Kyle, Debbie and the amazing mechanic that fixed my truck in record time. With the extent of repairs needed, I came prepared to camp out the whole day. But the mechanic was done in two hours! WOW! And thanks for the added touch of checking fluids levels for winter. You guys are great!

Ru
Review №42

They were really busy but worked me in on a Saturday. Will be a future customer. Two thumbs up!

T
Review №43

I always get great service from drop off to pick up. Everyone’s friendly and quick to acknowledge you when you arrive. Even when busy, they thank you for waiting patiently and apologize for not being able to wait on you immediately when you arrive. That’s being considerate of your time which is greatly appreciated. My vehicle is returned with no worries about work completion and no sign of greasy finger or foot print. I will return for great service when needed.

Ca
Review №44

I was having trouble with my car pulling in my steering while I was driving. I am a mechanic myself, so I jacked up my front & rear ends and checked all my components. Everything was tight and seen no damage. I brought my car in for an alignment. They said it would take about an hour and a half. I came back in two and my car never was even pulled in. Thirty minutes later they pulled my car in for about 30 minutes and then pulled it out and parked it. The salesman at the counter said the mechanic found like $2000 worth of work needed. I told him that I’ve done checked it and it didn’t need anything. He said leave it tonight and we’ll align it tomorrow morning first thing. The next day around twelve they said they can’t do the alignment. I brought he it to another shop and had it aligned. They said they seen nothing wrong, as neither did I. I wonder just how many people who don’t actually know vehicle maintenance are paying for work that their vehicle doesn’t even need? I have one word for the Henderson Kentucky Best One Tire and Service, Dishonest!

De
Review №45

More than helpful! More than pleased with the help I got!

Ro
Review №46

They waited after closing time so I could pick up my new tires! Very helpful

ro
Review №47

Everyone there is awesome friendly and respectful good customer service top notch

Te
Review №48

Very friendly and knowledgeable about vehicle and completed work in a timely manner.

Je
Review №49

Jake and the guys are so nice and courteous. They will check out everything on your car and call you before they fix anything to make sure you want to fix it. Theyre prices are very fair and reasonable.

Na
Review №50

We’ve been getting our cars serviced for oil changes and tires here for ten years. Great, family-run business. These folks do a great job and are part of what makes Henderson feel like a real home town.

Ja
Review №51

James a schwartz purchased two R22 Toyota tires on 10/20/2020, service was excellent but your bookkeeping not so good, you have the review listed for a Sherri Schwartz, lol.

Je
Review №52

Absolutely Love the customer service and Service at Best One Tires. They are so helpful and they are always able to get my vehicle right in and alway do an excellent job.

Jo
Review №53

Great trustworthy people!! I have been going here for years and never had a problem!

Vi
Review №54

Everyone at Best One has always be so kind and considerate towards me. The service is phenomenal. They were able to resolve an issue I had experienced from the dealership where I purchased my truck. Thank you to all the team members at Best one!

Br
Review №55

I had a wonderful experience with Best One of Henderson! I pretty urgently needed an appointment for a flat tire, and best one accommodated me wonderfully! They got me in quickly and had my car done same day! Jake was very helpful to answer any and all of my questions over the phone! I will definitely be using best one for my future car needs!

Wi
Review №56

Very good service. Make you feel like you known the people there your whole life

Da
Review №57

Great service fine staff and the best price in town. Best One, good name !

Jo
Review №58

Awesome place. Awesome work

Le
Review №59

Best One was able to get me in quickly and my service was about 1/2 the time they estimated. Price was very reasonable.

An
Review №60

Best place for tires, great staff,great service!!!

ro
Review №61

I met the owner and he was very nice like he knew a thing or two which he does guy in the office he was nice when I talk to Mike the manager over mechanic or whatever he acted like his poop doesnt stink and I told him I wanted my spark plugs changed and he said no Im not going to do it I kept asking why and he said Im just not going to and he got upset because I didnt know but he meant when he said car and the machine wont communicate he said they wont talk . I said are you trying to say my car is too old for your machine and he said yeah. And he made me feel so bad I felt bad for the owner because like I said hes a good guy but needs to teach Mike some customer service skills, I guess he dont react well to people it made me feel like I was or my car was just piece of poop and I left there feeling bad and I feel bad for the owner and all the other good guys

Al
Review №62

Great company. This is my second purchase and I will always use this company. Professional, quality and they deliver. When you find a good thing stick with it. Best One Tire is the best.

Te
Review №63

Great service and friendly employees

Te
Review №64

I always get great care of my vehicle and great service! But a couple of times they did not have the correct oil filter in stock and I had a longer wait time for my service.

CJ
Review №65

Great service will always go there friendly

Ch
Review №66

Was told it would it take about a 1 1/2 hrs. Was out in what seemed about 1hour

St
Review №67

They are absolutely the best tire store around. They get you in and out at a reasonable cost and if something goes wrong after you leave, they will take care of it. We us Best One every time and highly recommend them.

Ma
Review №68

Professional and trustworthy establishment

Ev
Review №69

My husband took our new 2017 dodge grand caravan to your store for service and from the beginning was treated wrong. The technician who supposedly scheduled his appointment did not write it in so when my husband came back for his appointment they didnt know what he was talking about. They charged for an extra quart of oil that I am pretty sure we didnt need. Our oil was at the right level when we checked it that morning. The big topper is after the oil change my van is still saying we need an oil change!!! No you didnt do it correctly or to our satisfaction!!!!

Ti
Review №70

Very fast and friendly service! They will always have my respect and they will always be my #1 choice!! Very good people!!

Jo
Review №71

Had my lift kit and new wheel and tires, great experience even during pandemic going on, will definitely be back for future services

Ch
Review №72

BestOne has always treated me fairly with great prices and prompt service.

Ro
Review №73

I was given what I needed. The car rides smooth and doesnt pull. But I was there for an hour for just two tires. Other then that it was a good experience.

Ja
Review №74

Extraordinary customer service,at a great price, there’s none better!

Ca
Review №75

Was very nice and was willing to let you see what they were doing. For the work done on my truck it was reasonable cost. I would highly recommend them.

Ch
Review №76

Always get great service !!

De
Review №77

Much better this trip. Took my car in time and completed all tasks in about 35 minutes.

Da
Review №78

I was unable to take care of my truck repair (had to replace battery). The employees at Best One worked with my wife to get my truck back on the road promptly and accurately. I appreciate their professionalism!

Ka
Review №79

Best service ever! They are honest, reliable, and knowledgeable. I can always count on Best One Tire in Henderson KY to take care of all my vehicle needs!

Ma
Review №80

I got the vehicle back (only after calling them since no one ever called me) and it seems the problem remains. Now, perhaps it is not caused by why I took it up there for but I did pay and it seems nothing is different. I’ve had great service in the past so hopefully this is a rare situation; however, I can’t help but feel like either nothing was done or something wasn’t done correctly .

Al
Review №81

Great job, very courteous. I wouldnt go anywhere else. For 30 minutes and LABOR ONLY Was right at $100.00. Ive been doing business with them for over 15 years. You want a break, go to McDonalds. For the last 2 years thats just the way it is. MAYBE IT IS TIME To find a new place to go.☹

Eu
Review №82

Best One Tire has always given me respect and great service.

Br
Review №83

Honest and trust worthy people that do great work

Ca
Review №84

If you want trustworthy experience, expertise, and efficiency for all your vehicle needs, Best One Tire is the place to go!! If you decide to stay while your vehicle is being serviced, you can enjoy tv, popcorn and friendly conversation, or if you are dropping off, you can expect your vehicle to be ready to go very quickly. Brian, Jake, and all the team go above and beyond for quality service.

Bl
Review №85

They got me in and out quickly with no issues.

Ro
Review №86

Always been fast and will listen to you they have always done a great job

Pa
Review №87

Great place to get tire repair and replace

Ra
Review №88

I called different places desperate for tires especially with some bad weather forecasted. Brian said bring your car at lunch and I’ll have tires for you. And just like that, he made it happen and I’m absolutely satisfied with my new tires. Thank you Best One for your service!

Ga
Review №89

I have been buying my tires at Best One Tire in Henderson for several years now I came in on Saturday with no appointment Jake helped me get in early I had ran a 3/8 bolt into one of my tires I was glad I had purchased the road Waranty because in no time they guys back in the shop had me going right away.

Jo
Review №90

Brian and Jake as well as the whole Best One crew have always taken care of my tire and service needs! Highly recommend this business!

Mi
Review №91

Very pleased. Good prices, good service, treated very ģooď. We will be repeat customers. Thank You

Ja
Review №92

I appreciate the personable people at Best One. Office and garage staff are a great group. Service and pricing can’t be beat.

Da
Review №93

Very poor service.I had made an appointment the week before for a new tire.2hrs 15min for them to do that is unacceptable. And couldn’t be troubled to put on the valve stem cap.The $ was as quoted.

As
Review №94

Well for the most part I received prompt service and they are always eager to help me and they are always friendly! However, I wasn’t impressed by the fact that they tried to charge me an astronomical charge for a bunch of stuff that I didn’t need done to my car! All I needed was one thing done to it and they were gonna charge me for all these parts and don’t even get me started on the labor cost! Either they have lost sight of what REAL GOOD BUSINESS means or they are delusional about how valuable their time is! $2400 is a ridiculous quote! I am officially not a customer anymore!

Bi
Review №95

Showed up with no appointment on a Monday morning with a nail in my tire, asked if they could get me in and they did, I also asked if an oil change could be done while I was there and another yes, good customer service and I would recommend!

De
Review №96

Best service in the business!!I feel like family when I’m there!Keep up the great work

Sa
Review №97

Great, honest, friendly, very polite, reliable staff!!! They treat you like family. I love the service I get at Best One Tire in Henderson, Ky. Brian, Jake and Tyler really take good care of all my car needs!! Thanks guys!!

Ha
Review №98

Friendly, Amazing prices, & Great service!!(:

Ti
Review №99

Geeat service, good pri c ea

Ch
Review №100

Ive been using Best One Tires for the past couple years for tires and oil changes. Theyre a good quality service and the men working there that Ive interacted with are friendly and not demeaning at all.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:141 Garden Mile Rd, Henderson, KY 42420, United States
  • Site:http://bestonetire.com/Locations/Mode/58/141-N-Garden-Mile-Rd-Henderson-KY-42420
  • Phone:+1 270-826-1007
Categories
  • Tire shop
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:7:30AM–12PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
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