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AutoNation Buick GMC Henderson Service Center
330 N Gibson Rd Suite A, Henderson, NV 89014, United States
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AutoNation Buick GMC Henderson Service Center

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Sh
Review №1

Not thrilled with the service dept. made an appointment with a coupon for oil change tire rotation. First they tried to sell me over $800 worth of “recommended” service many items of which are not on the recommended factory service list. Then they tried to charge $80 for oil change and rotation in spite of coupon. They did honor coupon but not before twice trying to charge me $80. Overall took 2 1/2 hours to complete service, way too long for what was doneFor comparison, I also own a BMW which everyone knows has expensive servicing but I received 3 years of included service with purchase and the service dept is always clean, efficient and courteous. The kicker is, I paid more for the Buick than the bmw. GM needs to get their act together

Ro
Review №2

Very helpful service advisors (Thanks David.) We use this dealer for routine service and maintenance on our GM vehicles. We even bought our new tires here and found a great sales price. RECOMMENDED.

Pa
Review №3

Jose in service always helpful and professional. Thanks Jose

La
Review №4

They did a fine job of servicing my truck.

Kn
Review №5

Theresa couldnt be more friendly and nice. She works in repair department. So happy I bought my vehicle from here. Best customer service and they truly care about you. Patrick works in sales and always seems to know when Im there and always comes over to speak with me and ask about my family.

D
Review №6

Took care of our needs quickly

Ro
Review №7

The shop is very clean, new and advanced looking. Although insurance decided to total my 2018 Ford Focus, I, without hesitation will bring any future auto repairs to these guys. Great communication too. FYI, this place is located where the old Service King (I am not sure if I am correct on that but it was another auto body shop here before) so I was kind of confused at first thinking they were located at that new AutoNation dealership at the auto mall but I was wrong, if you are coming From the auto mall you want to turn right on Gibson and then cross over Sunset and then theyre on the right. Thanks!!

Ja
Review №8

Robert, Service Manager was very professional, he answered all of my questions and went above my expectations. So when It came time to pickup and pay for the service completed, I asked him if he would be there, he explained that he was leaving before my getting there, as he was going on vacation, but he told me to look for Denise as she would finalize the work completed.So my car was ready for pickup, Denise answered a few questions, then I paid the bill, I was given the key to my car, and off we went to find my car, to my surprise, my car had been washed, dried and vacuumed ... such a good feeling to see how they took care of both me and my car, and I know the work done on my car, was done by master mechanics... you might pay a little more but the safety is key...Thank you Robert and Denise

Er
Review №9

I only take my vehicle here for service. The dont oversell you on vehicle service they simply tell you whats required and you go from there. You can wait in the lobby with cable, tea and coffee or they can shuttle you away. They keep you updated on your vehicle every step of the way.

Ma
Review №10

Great dealership and service center. I have purchased 2 cars here and had all my automotive work done here. Staff is friendly and knowledgeable. Highly recommend.

Al
Review №11

They great trying to find my dream car .Very professional

Ma
Review №12

Always excellent service from Court in the service department. Thanks for such great help and understanding about my problems!

Mi
Review №13

Everyone was friendly, helpful and by no means pushy. I will buy my next vehicle from them too!

Tr
Review №14

Purchased a used truck and the finance guy Geoffrey wouldnt take no on a warranty. I told him I will fix the truck and his replie was O your one of those guys. Its none of his business but Im a master certified tech. Also he dismissed my wife, will never go back and never recommend Henderson GMC.

Mi
Review №15

They work hard for their commissions, saw them play around with the interest rate. They say we cant do better but they can. I wasnt the purchaser only observer.

Ma
Review №16

No hard sell tactics. Worked with me for a really good deal.

Ed
Review №17

Showed up for appointment, contact person in service dept could not be found, another service representative helped us. Slow to respond, not the best customer service

Le
Review №18

Great place loved the whole team

St
Review №19

Excellent service and on time.

Ja
Review №20

Teresa is a very nice customer service representative

Cr
Review №21

Horrible customer service. Their service department is completely unorganized and rude. Had to return to them over 5 times for them to fix issues with my car.

An
Review №22

Great customer service!

Ed
Review №23

Oil change took 2 hours.

Ma
Review №24

45k service.

Information
24 Photos
24 Comments
4.4 Rating
  • Address:330 N Gibson Rd Suite A, Henderson, NV 89014, United States
  • Site:https://autonationbuickgmchenderson.com/service?&utm_source=local&utm_medium=organic&utm_campaign=*000012248*GMB
  • Phone:+1 702-472-8161
Categories
  • Auto body shop
  • Auto air conditioning service
  • Car repair and maintenance
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:8AM–6PM
  • Wednesday:Closed
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
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