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Massey Hyundai
1706 Massey Blvd, Hagerstown, MD 21740, United States
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Massey Hyundai
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Ly
Review №1

I bought my first car a little over a year ago from Massey and had an easy and enjoyable experience. I have since been bringing my car in for routine services and each time I’ve had great customer service and everyone has been very professional and helpful. I would highly recommend!

Er
Review №2

Our salesperson Steve and finance manager Justin were phenomenal!!! My family and I went in generally knowing what we were looking for and, with Steves expertise, were able to find the perfect match to both our wants and our needs. There was no pressure, no haggling, no shady dealings. Steve was incredibly informative and transparent about what we were buying and Justin was extremely clear and concise about how we were buying it. My family loves our new vehicle and I couldnt be happier or more impressed with the professionalism exhibited at Massey Hyundai!

S.
Review №3

The gentlemen there were very polite and accommodating and I didnt have to wait very long, they were finished a lot sooner then I expected. The waiting area is also very clean and comfortable.

To
Review №4

Our sales consultant,Travis Ware, was courteous, friendly and most of all knowledgeable about the Tucson we purchased. The whole buying experience was made easy by the staff we dealt with, even signing the usual mountain of paper work associated with buying a car...thanks Justin Galvin.

St
Review №5

I had a fantastic overall experience with the fine people at Massey Hyundai. Travis was able to answer all my questions over the phone about their 2022 Tucson Hybrid. When I got to the dealership Nick picked up right where Travis left off and provided great insight into the vehicle during the test drive. Everyone was very professional and worked with me to get the deal that I wanted.

Br
Review №6

Prompt service and constant communication about what was going on. Clean and pleasant waiting are.

Jo
Review №7

Went in for my first service, gotta love complimentary maintenance. I get home and look on my ticket and it says 0W16 full synthetic oil when my 2021 Elantra takes 0W20. I called and spoke to Austin he researched this and informed me that it just shows up in the system like that as a generic part number. After a 15 minute phone call my mind was at ease. He let me know everything was ok and answered all of my questions professionally and thoroughly. He will definitely be getting my business in the future. Donnie is also another cool advisor here.

Uw
Review №8

We had a wonderful experience at Massey Hyundai. Everyone was professional and willing to help. Especially Nick & Reggie. They walked us through every step of the way. Very patient and proficient. We would recommend them and this dealer if anyone is looking to buy a new vehicle! :)

St
Review №9

Straightforward car buying experience from kind and helpful staff.

Gr
Review №10

I could not be happier about my recent purchase of a Santa Fe 2020 SEL. Kaitlin made the process smooth and I was out just within 2 hrs. I got a good offer on my trade in! Thanks to JD for his patience and expertise. Great experience for me. I would definitely recommend anyone to your dealership! THANKS AGAIN!

ri
Review №11

Came in to have my car serviced as usual service was exceptional. Decided while I was waiting to go look at cars the next thing I know Im trading in my car and getting a new one. Outstanding people there all around best dealership around this is the second new car Ive bought from them in 2 yrs and wont be my last will probably trade this one in a few yrs for another. Thank you guys for not ever giving me the run around and being straight forward and always making my experience there great, will definitely be bringing more business your way

Mo
Review №12

Reggie Cosens was my sales consultant here at Massey Hyundai. Reggie was very professional and knowledgeable about the 2021 Hyundai Venue that I purchased. The whole process at Massey Hyundai was relaxing and easy! I’ve had a very good experience here at Massey Hyundai! I will be a lifelong customer!

Mi
Review №13

First time at this dealership. Bought a new Kona and couldnt be happier. Love the vehicle and the folks there were great. Our sales guy, Brian Van Winkle was so nice and made things clear and easy to purchase our car. Would definitely go back.

Pa
Review №14

I highly recommend Massey Hyandi. I purchased my car two years ago. The staff were friendly and very helpful during the buying process. I have taken my car to the service center for oil changes since purchasing it. The staff in the service center are always friendly and courteous and see that all my service needs are met.

To
Review №15

Supercalifragilisticexpialidocious yes that is a word this dealership definitely gets 4+ stars from our family I just want to say that salesman Travis is a true “SALESPERSON” he knows how to show a Vehicle!! He made our Truck “OUR TRUCK” in every sense of the word from the time we hit the door he was friendly and courteous he sold the truck! the finance Manager Justin is amazing they put every effort into getting the job done you leave out of there with a vehicle if you have everything that you need and they let you know and make sure you understand thank you Massey Team!

Co
Review №16

I recently visited Massey Hyundai to purchase new tires for my Santa Fe. Instead of new tires I purchased a NEW 22 Tucson! Reggie Cosens was a no pressure sales rep. What a great experience to work with Reggie on the purchase of my new Tucson. He is very professional, knowledgeable, and a really great person. Thank you to Justin and Austin. Austin has always been very helpful to me. Not just scheduling my appts., but explaining features on my vehicle and answering my many questions. if you are looking for a new or used car, you should visit REGGIE at Massey Hyundai.

Ch
Review №17

Mr DAtri was on top of EVERYTHING! Excellent salesman, explained everything in detail about the new car. Highly recommend him and Massey Hyundai...little more than an hour from start to finish. Other dealers should take lessons from this place

Al
Review №18

The place is clean and the employees are friendly. Overall, we had a positive experience. They have refreshments and a nice waiting area. I was surprised at how fast the process of buying our car was compared to our last purchase through a different dealership. The price was fair and they worked with us. I highly recommend buying a car here and we will likely be purchasing our 2nd car through this dealership as well.

Ph
Review №19

My wife purchased a 22 Hyundai Tucson on August 23rd and our experience could not have been better. Our salesperson, Jamel Reed, was very helpful in every way possible and everyone else that we dealt with made our visit memorable.

Me
Review №20

Deceptive sales team. They don’t tell you their actual credit process. Tell you anything just to run your credit and hopefully make a sale.P.s. It looks like they got Google to remove my initial review. Goes to show what kind of place this really is when the truth is revealed.

Ja
Review №21

Kaitlyn just sold us our beautiful new 2022 Tucson Hybrid and we just LOVE it. Its a SMART car and has all the bells and whistles! She was efficient, thoughtful and also got us a good trade in deal for our 2014 Santa Fe!

Ch
Review №22

We had a great buying experience at Massey Hyundai, No haggling with prices and absolutely no pressure at all. Regie Cosens was our Sales Representative, he was very knowledgeable on all cars we ask about and was nice enough to show and explain how the features work before test driving the vehicle and even before leaving the dealership he once again showed us how the features work. Regie was always engaged with us from the moment we met him. The finance Manager was also very nice and we felt no pressure dealing with him with the purchase. I will recommend Massey Hyundai to my friends and family.

Mi
Review №23

April and Matt were awesome! I was late for my appointment due to being stuck in traffic, but they still saw me. I live in Frederick, but I come to Hagerstown for the great service! Thank you to everyone!! 😁

Ji
Review №24

My Sales Consultant, Nick D Atari, was very helpful and respectful. He arranged everything necessary efficiently and professionally. I highly recommend both Nick and the Massey Hyundai dealership.

Jo
Review №25

I had the WORST experience with the service department. I put out a lot of money to get my car fixed and they didn’t fix anything wasted my money wouldn’t recommend anyone getting any car repairs done with them.

Vi
Review №26

My drive bushing broke at the lower steering column. Unfortunately it was out of factory warranty so I knew I was going to pay out of pocket. I called up the dealership and they quoted me $125 plus an $89 alignment, so I scheduled the appointment. When arriving the I was notified the fee is $330 plus an $89 alignment. Upon leaving now my airbag does not work charging me another repair fee to fix.

Da
Review №27

The entire team here is awesome and incredibly helpful! My family has worked with Massey a few times over the years and you cant go wrong! Thanks again for the awesome car!

Al
Review №28

It was my first time to get a Hyundai 😊, I never thought of falling in love with it until I went to Massey Hyundai and everything changed. I went just to window shop but ended up buying one Santana Fe 2020. I can say the staff were very professional and answered all of my questions. By the way my wife took the car away from me

Ar
Review №29

First time car buyer with not so good credit. Didnt think I would be approved for a car. They got me into a 2019 certified used vehicle. I absolutely love it 💕. Reggie was amazing to work with. Everyone who helped me were very friendly. I had some issues with the car and the employees at the service area were very friendly as well. Randy helped me out and went the extra mile to make sure I got my car fixed the same day. I really appreciated that. I will definitely recommend Massey Hyundai to my friends and family.

To
Review №30

Brought my 2019 Elantra ECO in for a 15K service and alignment check. Great service and people. I will be back for service here again.

El
Review №31

Unfortunately, the service at this location, does not go out of their way for customers. This is the third time this year I have serviced my car at this location (where I purchased my car) to get regular maintenance. They never have a rental car provided. There is always some excuse of why they do not have them or they are out on engine work. However, they do occasionally offer the shuttle service. Unfortunately, not everyone has set hours or works longer periods of time, where the “shuttle” would not be accessible. This is quite disappointing, when you purchase a car or, go to a place where you are letting them service your car and paying enough money for it.

Da
Review №32

Kaitlyn did a great job. Professional, friendly and most importantly honest. If she didnt know the answer she asked a coworker and got the answer. If you are looking for a great salesperson to do business with see Kaitlyn.

R
Review №33

This is our second Hyundai but the first experience at Massey Hyundai, Bryant Litton was our salesperson he was very professional, we went for a test drive and he showed us the ins and outs of the vehicle, and he was very patient with us, when we decided to finally purchase our new Palisade we did not have to wait for hours to make the deal like we did in 2006 with the other Hyundai at another dealership, thanks to Bryant and his team we are very happy with our new Palisade. At first I only rated Massey a four star but now after a few weeks with our new Palisade Massey has called and texted to be sure that I am happy with my new purchase and have asked if there is anything they can do to make my experience better, when you purchase a vehicle from other dealerships you never hear from them again, not the case at Massey, dont take my word for it if you are shopping for a new Hyundai stop down at Massey Hyundai on Massey boulevard in Hagerstown and you decide

Me
Review №34

I purchased a new Santa Fe on Saturday January 3rd. Bryant was my salesperson and was very professional. He greeted me within seconds, filled out the test drive info and took me to the amazing vehicle I would purchase. Everyone was very friendly and informative about my new vehicle. I love it and would definitely recommend stopping in to see Bryant if you are searching for a new or used vehicle. Thanks again Massey Hyundai!!!

Co
Review №35

My car engine randomly shuts off, including one time in an intersection where I could have been T-Boned. The shop at Massey said the engine shutting off wasnt an engine issue so it wouldnt be covered by the warranty and I had to pay for everything.The fist visit was a computer scan which revealed no issues. On the way home my engine shut off again.They kept my car for two days, during which they did not provide me with a replacement vehicle and suggested three potential fixes, of course not covered by the warranty, that fixed similar issues in other peoples vehicles. I naively trusted them and accepted the repairs.A few days later my engine shuts off again showing the issue was not fixed. Ive now invested over $900 and the issue continues.I complained and they took my car for an entire weekend, again with no replacement vehicle for me to drive and said nothing was wrong with the car and refused to look at it to find the problem. At least they didnt charge me this time...The problem continues and they say they cant do anything about it until the problem that makes my car unsafe to drive happens more frequently, and while they are driving it.I would understand if my car was making a weird noise or something that a mechanic would be benefited from hearing the noise. However my car makes no prior indications to shut off, the mechanics refuse to actually look inside of my engine, and Im out over $900.One star is well earned.

Ma
Review №36

Purchased my 2017 Santa Fe Sport brand-new from Massey 8/2016 bc they had the trim I wanted. Super service 5 years ago, super service today. Highly recommend!

Da
Review №37

The people are polite the services good theyve been taking care of our car for 3 years weve had no problems

Da
Review №38

My vehicle (a 2017 Hyundai Santa Fe) broke down on the highway on a Sunday. I had never dealt with Massey before, but since they were the nearest Hyundai dealer, I had it towed there because I was certain the engine would need replaced. I called Massey two days later and they had already gotten authorization from Hyundai to replace the engine at no charge, even before I had spoken with them. I was afraid that the repairs might take weeks, since everything seems to be delayed lately. I was pleasantly surprised that they got the new engine and had it installed and ready to go within 4 days! I live in the DC area, about 90 minutes from Hagerstown, but will certainly keep them in mind when Im ready for a new vehicle. Great service!

Ka
Review №39

I have been a customer of Massey Hyundai for 19. What keep me coming back is their service department. Randy & the team are always pleasant and make me feel like part of the family.

da
Review №40

Bought 3 cars from them in the past year and half. They had a car I wanted, however I couldn’t make in on that day. I offered to leave an any amount of a deposit to hold the car until the next day, but they refused to do so. I was told they will not hold a car. Called Hamilton Hyundai, they had the car I wanted, took a $1000 deposit over the phone to hold the car, matched Masseys price and I get free lifetime oil changes, free lifetime car washes and free lifetime engine warranty. So who lost out here? Way to lose a good customer Massey.

De
Review №41

We didnt purchase the vehicle thats the only reason for not giving 5 stars. We worked with Kaitlyn and she was great! My wife and I really enjoyed the experience. We would have purchased the vehicle but didnt like some of the options on the avaliable Palisades. Kudos to Kaitlyn and we hope to work with her again in the near future.Update: So impressed with Hyundai, Massey and our sales rep Kaitlyn, that we returned and purchased a new 2021 Palisade SEL. They offered the best deal, car and customer service after visiting 10 lots throughout DC metro.

So
Review №42

While shopping my first car, I came to Massey thinking I would purchase their available used 2013 Hyundai Sonata. The salesperson I spoke to, Stephen Saunders, had a very personable manner and felt good to talk to, and even the front desk person gave me good LGBT-friendly vibes, but after I committed, things quickly went downhill. I spent over two and a half hours at Massey filling out paperwork and waiting for Stephen to come back with answers from their manager, was given nothing to work with when trying to negotiate an extra $500 off the list price, and at the end of it all, found out they couldnt even take my money. I had been transparent with them the whole time that this was my first vehicle purchase and I would like to pay upfront, but it took hours for them to say they didnt accept card, money order, or wire transfer. Because I came on a Saturday, banks were closed and I couldnt obtain a cashiers check. Stephen tried to pressure me into financing, so eventually I left and purchased a different vehicle. Outwardly Massey and its team look great, but actually working with them gets shady.

st
Review №43

It was a great experience. The sales rep (Mr. Van Winkle) was outstanding.

Ma
Review №44

Brian is an awesome sales rep! Was a pleasure, I so love my new Elantra! Go see Brian Van Winkle and the Massey Hyundai team.

Te
Review №45

Nick was a great salesperson. Gave us exceptional customer service and sold us a car in under 3 hours! Love the new Palisade!!

Ro
Review №46

First of all Jason was such an awesome guy! He was super friendly and honest with us. We’ve had bad experiences buying cars in the past at other places but this was total opposite! He helped us find a model that was in our price range, we had to wait 2 months until our home closed so he was super patient with us! When we pulled in the parking lot 2 months later he came out and greeted us! If your looking for a great car and someone to hook you up with a great deal hit up Jason! Justin the manager was also and awesome guy as well! He took his time and explained everything to us. He was a super honest guy didnt oversell us on a bunch of extra stuff. He even took the time to reach out to Hyundai and find a bunch of other discounts we applied on even an extra warranty and still stayed under our price range! I cant express enough how awesome these guys were! I highly recommend reaching out to Jason if your in search for a new car!

Sa
Review №47

Best service and easiest experience buying a car!! Nick made things so easy, the car was detailed before going out the door on the spot! I HIGHLY recommend this place!

Ri
Review №48

Shout out to Reggie and RD Sutton for making this the smoothest first buyer experience. I seriously couldnt have had a better day thanks to them! I will forever Recommend them to any and everyone! Thanks so much again! So happy to experience my new car!!

Ri
Review №49

Having previously purchased in Frederick, this is my 2nd vehicle from Massey. They had the best pricing and selection within 50 miles. The exact item I wanted, gave me top dollar for my trade-in and an excellent deal on my purchase, sales contact Reggie was great to work with as well as the entire team...highly recommended!

Ma
Review №50

I purchased a new vehicle last week from Massey. I want to let folks out there know that I received excellent customer service. Reggie Cosens was our associate and at the time of our purchase he was working on two other purchases. At no time did we feel that anything was taken away from us. He explained about the car and answered any question we had. He was running around like crazy trying to keep all three buyers happy, I know for us he succeeded. I reached out to Reggie a long time before my purchase and he located me the vehicle that I was interested in. He returned every text message and each email I sent. I am very pleased with my purchase and rate Massey Hyundai as well as Reggie Cosens with the highest marks. At no time did I feel as if he did not have time to help us. I highly recommend Reggie if you visit Massey Hyundai.

Ma
Review №51

I extremely happy with my new car and my experience during the purchasing process. ❤

Ch
Review №52

Sales, service, and product is amazing. This is my first Hyundai. I run in to other people that have similar vehicles of different makes and for the money they just dont compete. Go Hyundai.! Go Massey!

Er
Review №53

I appreciate Matt, the service manager, quickly taking care of a missing part we had in our car. He was very responsive.

Je
Review №54

Excellent customer service.

Do
Review №55

Everyone friendly and courteous seemed like a very team environment

th
Review №56

I really like car.time to up grade

Ma
Review №57

Thank you Brian Van Winkle and RD for giving me the best buying experience I’ve ever had! Also thank you to Travis for answering my messages very quickly for questions I had. Thank you to the Massey team! You guys are the best! I love my brand new 2021 Hyundai Tucson!

Je
Review №58

Ask for Steve saunders hes a nice guy and not to pushy

Ju
Review №59

Donnie, April and the crew always take great care of my car! Theyre very reliable, professional and trustworthy.

Je
Review №60

This was my second experience with Massey Hyundai and Stephen Saunders and I couldnt be happier. In both cases, Stephen worked tirelessly to complete my transaction with the best possible outcome. The service and finance departments were great to work with as well. I will definitely return to Massey for my next vehicle.

Ke
Review №61

Everybody was nice but they didnt perform the services they said they did. They didnt clean and lube my caliper slide pins like they suggested be performed (which caused me to have to replace my brakes later on due to uneven wear). They also didnt lube my sunroof which I specifically asked them to do. This was my first time here and I will never come back again. Very deceitful people!

Ma
Review №62

Wont be doing buisness here ever. Bought a car the same day in frederick at Ideal. Much easier to deal with.

Ry
Review №63

Weve had good experiences with Masseys service dept. in the past, todays car shopping experience was rather different, however.Our slightly hurried, inattentive and unenthusiastic salesperson really didnt seem to have any get up and go; while we got to do a test drive, he didnt show much interest in finding anything in the inventory or at other dealerships to meet our buying needs. In this day and age of CoVid, businesses shouldnt take the customer experience for granted. Were shopping elsewhere, now, and good thing, as our salesperson has bothered with any follow up contacts since our visit.

Mo
Review №64

If you’re looking to purchase a car I highly recommend going to see Nick D’Atri at Massey Hyundai. They have so many options to choose from! Nick is very personable & makes the process so easy & enjoyable. Completely in love with my new Tucson. Will definitely be doing business with both Nick & Massey in the future.

Th
Review №65

The staff here has been absolutely incredible and helpful! My car broke down on a Sunday on a holiday weekend while traveling cross country. They were super understanding and willing to help me out when I called first thing Monday morning even though they were slammed too. Customer service is a 10/10.

De
Review №66

Masseys is second to none! Special shout-outs to Brian Van Winkle and JD Sutton for an enjoyable and satisfying car buying experience 😉

Ka
Review №67

I stopped in the other day and Nick D greeted me with a warm smile. I had a few questions about the the vehicle I was looking at. He really knew his stuff about some of the technical specs of the vehicle. Most sales reps don’t know and have to look this stuff up.I was impressed with the options in financing they were able to provide me. I told a few family members if they are looking for a Hyundai to give Nick D a call.

Ch
Review №68

My husband and I have been throwing around the idea of getting a new car. Weve been in contact with Nick DAtri who is making our buying experience much easier. He is helping us decide exactly what we want and he is so patient with us. He is very informative. Highly recommended doing business with him.

Ke
Review №69

I recommend Massey if shopping for a Hyundai vehicle. My salesman Nicholas DAtri gave great customer service. I confirmed a no hassle price on the phone along with expected loan details on vehicle purchase over the phone. Set up appointment for later that day and was able to complete my entire transaction in a timely and professional manner. The finance person J. D. Sutton was also pleasant and efficient. I had no surprises everything went as expected which is unusual when buying a vehicle. Also, really nice that Massey put your Maryland Tags on that day, so no need to go back to dealership to get your tags.

Mo
Review №70

Exceptional customer service! Thank you Steve and RD for making our car-buying experience so enlightening and stress-free. Well be back! :)

Ro
Review №71

Steve was our Salesman. Very personable, friendly, and knowledgeable of the Santa Fe vehicles. Not pushy at all! Unfortunately they didn’t have the Limited 2.0T AWD that I wanted, or I would have done the deal.

Je
Review №72

We just purchased a vehicle from Nicholas D’Atri at Massey Hyundai and it was by far one of the easiest car buying processes we have been through! Nicholas was great to work with; he was friendly, knowledgeable, and very helpful. We are not located in the same area as the dealership and he was more than happy to provide us with information and pictures to look at before we made the trip. On top of all that he gave us a better deal, by far, than any of the other numerous dealerships we spoke to without any of the usual car buying hassle! Thank you for a great buying experience!!

Je
Review №73

We were able to pull right into service bay. They checked for any recalls. They provided a ride for us to the mall while they did work on car and picked us up when car was ready.

Ti
Review №74

My sales associate Austin Walter was very informative and helped me make a great decision.

Sh
Review №75

The sales staff are amazing. Professional at all times. They are friendly and very upfront with every step in purchasing a vehicle. Our salesman Andrew was true to his word. He told us that we would get a good deal and we ended up getting a GREAT deal.

Ko
Review №76

2+ hours for a regular oil change with appt. Staff is incompetent and will try to sauce you on anything possible. Will never return and tell anyone and everyone I know to avoid.

Pa
Review №77

Well, I had to wait longer however the staff were polite and give me compensation so no grief. except when they unhook battery and did not reser clock/date so that is why I give 4.

Al
Review №78

Thank you to Nick DAtri for a wonderful experience in purchasing our vehicle! He was very attentive, took his time, answered all of our questions, and helped us to find exactly what we were looking for. Car buying can be very stressful, but our experience with the Massey staff was very positive and everyone was very helpful. We are truly grateful and would purchase from them again!

Je
Review №79

Massey Hyundai has a very special team of staff. Everyone their is very professional & welcoming. The man who stood out to me the most was Reggie Cosens ! He was very passionate about selling us a car & he knew exactly what we were looking for. He didn’t try to get us into something we didn’t want or like so job well done Mr. Reggie. Thanks again !

Sa
Review №80

After being in a serious car accident and my vehicle being a total loss, I did a lot of research on the type of vehicle I wanted. Hyundai came out on top in comparison to other brands. Once I decided that I wanted a Tucson- I visited the Dealership. I met with Jason and he provided excellent customer service. He was honest, friendly, and got me in the car I wanted! The finance team at Massey was great as well. This was the easiest, most friendly car buying experience I have ever had out of the 4 cars I have purchased. I was stressed after my accident 2 weeks prior but left the dealership more than happy! I would 100% recommend Massey to any of my friends and family.

Sh
Review №81

Amazing team to work with. Fast, courteous, and knowledgeable. Would highly recommend this team. I have less than perfect credit and they were able to finance me for a brand new vehicle.

Ch
Review №82

Had a great experience with Bryant Litton with my purchase of a new Sonata. Everything went so smooth. Definitely recommend him to everyone looking to buy a new vehicle.

Co
Review №83

I had a pleasant experience purchasing my 2017 Hyundai Elantra from Massey and have had nothing but great service since then. I am always pleased with my services when getting oil changes etc and the prices are fair so I never feel like I need to seek service elsewhere for that purpose. They are always friendly and get services completed in a timely manner! I will continue to come here!

Du
Review №84

The finance team would not even discuss what they were offering for my trade. I stated I would like to at least see what your offering before asking what my down payment would be and they said no normal procedure is to ask down payment and then see what the financing options would be. Also said that we would have $18k in negative equity on cars that are worth at least what is owed on them, if not more but understood they need to make some money too. Bought a car from them in 2016 and will NOT BUY ANOTHER CAR FROM THEM EVER AGAIN!! And I will also defer my friends from them as well. I will go out of my way to make sure that no one I know will purchase from them!!

Ti
Review №85

Love my new Kona. Massey was great to deal with. The salesman, Stephen, was pleasant, not pushy, and even put on my vanity plate for me 🙂. They introduced me to the service dept and everything. I will be using the dealership for maintenance service as well. Good team.

Ch
Review №86

It is so important to have quality workers when shopping for big purchases. Knowing that Nick D’Atri works there, I know how helpful, honest, and energetic he is to help me find something that suits me and wont stop until I am happy. I love how he meets everyone with that same passion. I let all my friends know about this place and Nick!

So
Review №87

We recently purchased a 2020 Santa Fe limited from Massey. Our salesman, Steve, was the absolute best. Extremely friendly, knew everything about our new car. He took the time to walk me through all the gadgets and safety features. He is the greatest! Our finance manager RD was very easy to talk to, and he has the best laugh! We were in and out in 2 hours. Everyone we met that day was nothing but friendly and courteous and I highly recommend Massey to anyone looking for a great deal and great people to work with. 😁❤

Ra
Review №88

I purchased a 2020 Hyundai Santa Fe exactly one week ago today. I had no intentions of getting a brand new vehicle but I was able to get one. My sales person Nicholas D’atri was very professional. He was down to earth and kept me informed through out the entire process. He was very know about my vehicle. The finance guy, R.D. was super nice and funny! He explained everything clearly and made signing all those papers a breeze. Everyone I spoke to there was friendly. I would definitely recommend this dealership for your next purchase.

Da
Review №89

We visited Massey Hyundai on Saturday afternoon about 4:30 pm. We were met by Andrew Locke who offered to help us decide on a car. When we asked, What time do you close? He responded that he was responsible for taking care of his customers and that the time was not important. We gave Andrew a list of things that we wanted in the car and he checked the inventory and allowed us to drive a couple of them. Both cars had things that we requested and we chose our new Santa Fee based on its features and color.We could not have asked for a better person to work with. He was courteous, energetic, and not pushy. We worked through the process and I could tell that his goal was to have a satisfy customer, not just a buyer. I would recommend Andrew to anyone who is looking to buy a Hyundai

Sa
Review №90

Bought my car here and it was a very smooth transaction. Highly recommended branch. Nick is a great guy, very helpful and accommodating. Thanks Nick!

kr
Review №91

Nick D’Atri is a great guy to work with. He understood what I was looking for and why. He definitely cared about what would be best for me. Would definitely recommend going here and working with Nick!

Je
Review №92

Nick Datri was more than amazing when we went to him to buy my first brand new car. He made everything so easy, I told him over the phone exactly what I wanted and when we got there everything was ready and waiting. Thanks Nick!

Pa
Review №93

Going to Massey Hyundai? Go see Bryant Litton. Worked with him a couple times for different vehicles. Great salesman and great experience for both vehicles.

Ki
Review №94

Finally was able to buy my FIRST brand new car! Thanks to Nick D’Atri who did everything he could to get me in a car in the my price range. After 4 other dealerships I’m happy I came here.

Br
Review №95

Very quickly and well taken care of thank you

Ro
Review №96

We purchased a new 2020 Hyundai Santa Fe this past Wed. Our Sales consultant, Reggie, was great as well as Finance Mgr Justin. This is our 2nd Santa Fe purchase from Massey. Everyone there is great and Im sure well be back again one day and well pass on the good word if we find any friends in need of a new vehicle.

Mi
Review №97

Did everything posable to get me in a new car. Very good service

Ca
Review №98

We bought our Hyundai Ioniq from Bryant Litton. He is very knowledgeable and helpful. I have recommended him to several friends who were looking for cars. I would definitely buy a car from Bryant again!

Be
Review №99

I purchased a pre-owned Elantra from Massey Hyundai. Steve Saunders was a pleasure to work with. He was upfront about the pricing and very knowledgeable about the vehicle we were interested in. We were able to come see the car and walk out the same day after completing the purchase. Thanks to him and RD for a smooth, comfortable car-buying experience!

CF
Review №100

My go-to every time I go car shopping. Staff is always helpful and there is a good selection of vehicles to choose from. Courteous, professional, I recommend. Just went for a test drive and had a pleasant experience.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1706 Massey Blvd, Hagerstown, MD 21740, United States
  • Site:https://masseyauto.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 301-739-6756
Categories
  • Auto parts store
  • Hyundai dealer
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car dealer
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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