They are always amazing. I have never had any issues except when. They reinstalled my door button upside down lol. Otherwise great work. Very friendly up front and transparent. You can view the progress daily on their website.

If I could give a lower rating I would. A company that is so full of themselves. My vehicles will go to Kepners Is Benton Harbor, Michigan before anything will ever go here.

They are the most amazing people to work on your vehicle5

Very responsive to the customer. Quick estimates and repairs at a fair price. Good company.

*** EDIT***I was contacted by Govert and they explained a misunderstanding / miscommunication with the lead time on my vehicle repair. I am still left with an unexpected week or more to coordinate a vehicle in the meantime, but their communication is appreciated.***ORIGINAL***My car was dropped off for body work on 12/21 and I was told they could have it done by Christmas Eve. Being a holiday week, I knew that was wishful thinking and figured I would get a call Monday, 12/28. After not hearing any updates, I called this morning 12/30 for a status update. I was told there were other issues that needed repaired and they had to send it to a dealer for repairs which meant we are on their timeline and I probably wouldnt get it back until sometime next week....ALMOST 3 WEEKS LATER.

Good people to deal with and they get the job done

Great work painted my truck and it was beautiful

Great place very friendly and happy staff

Very good place to get work done on your car.

Best body shop in NWI. Brought in my 2016 mazda3 hatchback with some front bumper damage from someone backing into my car. Amazing service,even went out of their way to get me a rental car. My car looked better than brand new when it wall pulled out. They even went ahead and cleaned my interior for me as well. Highly recommend!!!!!!!! 10/10

Repair my sunroof damage it and said that they were not responsible for the damage poor quality work here

Great work repairing my car. They even tried to see if they could reattach part before ordering a replacement to save me money first. Not many body shops would do that, very honest company.

Great customer service! Every person I have spoken with on the phone or in person were friendly, courteous and informative.

Took longer than expected to get done BUT they always made sure my car was safe. Very happy with the finished product!!

Quality work. Friendly staff. Quick turnaround.

Over the years we have been taking our vehicles to Govert Auto Body for repair services. We have found them to be Friendly, Professional and Reliable. Moreover, we truely feel that we can Trust them in their expertise and workmanship. We highly recommend this establishment to all, who may be searching for an Honest place to have their vehicle repaired. It is refreshing to deal with a business that honors time commitments & works within our schedule, as well. They strive to complete the work & get you back on the road.Jamie & Molly, you ROCK!

Honest, reasonably priced for area shops, great customer service! I use both their service department for all repairs and oil changes(every fifth one is free for regular customers for sure youd have to call and verify for oil change customers only) and auto body work.

Worst service ever, never fixed the problems they caused. DONT TAKE YOUR VEHICLE HERE! Got rear ended and took my car here because they were recommended by my insurance, State Farm. I also had them do some out of pocket work on the front of my car, repainting some rock chips in the lower splitter around the bottom of the bumper. The first time I went to pick the car up when they said it was done, the paint on the back bumper had big black blotches in it, it looked like someone wrote on it with magic marker, but it was in the paint. Another week later they said it was done again, this time there were huge gaps between the bumper and the trim piece that goes around it and huge amounts of clear coat built up around the back window from the quarter panel. Two more days later and they said it was done again. The gaps were no better, and they then told me those gaps were normal, which is a lie. So they told me to take the car while they order a new bumper and trim piece. While driving the car I noticed that the paint on the quarter panel that they had repaired had grey spots in it. At first I thought it was just dirt from driving through a puddle, but it would not come off, it was under the clear coat. When they called me to tell me my bumper and trim parts were in, I took the car back to them and showed them the paint problem. They said, Yeah, that happens some times when we dont change the filters in the paint booth as often as we should. At this point I was pretty annoyed. Every trip I have to make to them I have to take half a day off work to go over there and deal with them. I was tired of missing work because of their screw ups. I told them I wasnt happy about it, and at this point I want some kind of compensation for my missed time off work. I also pointed out the them that I was using my own vehicle while this car was in the shop, saving them from having to pay for my rental car while they tied up my car in the ship with their multiple botched repair attempts. At this point the person I was dealing with told me, We arent giving you any money or compensation, you can take the car someplace else if you arent happy with our work. I had to take it to another shop, and the cost to repair the damage from their poor workmanship was more than the original cost to fix the car. My insurance had to sue Govert to get the money to repair the car properly.

Govert employees always are professional and courteous and their work is excellent!

Govert is the best! Between my husband and we have been in at least 5 times. Awesome customer service and immaculate work. Love Govert!!

Excellent work i recommend if you body work done go to goverts

Friendly and helpful staff. Love the lifetime warranty they issue for their work; shows that they stand behind it. Not the cheapest in town, but youll get what you pay for when you leave your vehicle with Govert. They are a Progressive preferred body shop as well, so not only does Govert issue their own lifetime warranty on the work, but any work done through a Progressive claim is lifetime guaranteed as well.

This place is Great for doing excellent work service on cars

Horrible service only want your money, no help whatsoever!!! They determine the issue with your vehicle then once repaired so to speak!!!! You inform them of the same issue and you find it’s not fixed you take it back and tell you they can’t fix it!????? What the heck, why waste your time for a diagnostic test guess they don’t know what they are doing apparently. I would not recommend them sorry !!!!

Quick Turn-A-RoundCar came in on a Monday with frontend bumper/grill damage, repaired and back to me on Thursday.

Best place around as far as Im concerned. They do a great job each time

Always a good experience. Friendly, timely and honest.They have a nice shop and do good repairs! I recommend them to family and friends. Keep up the good work.

Very sweet and understanding, they could have taken advantage of someone so unknowledgable like me but they chose to tell me they didnt want to take apart my car and charge me unnecessary things and would have offered me less on the charge if I took it somewhere else to figure out what was wrong! Great people, I would for sure reccomend. :)

There work is very good, when I took my truck in I new when I would see it again it would look beauitful that how good they are.

If ever you are recommended to go for repairs here, make sure that they do what is expected before you take it back. What was said by their service person was not true, left there and had it repaired professionally. So my advice to Goverts, hire and train your body personnel.Go somewhere else!

Did great work, excellent communication.

Had body work done on my f150. Did a great job!

Great service and great people to work with

Helpful

The best place to go when you get in a wreck

Awesome customer Service! Very friendly.

***UPDATE***I went to the shop to discuss my vehicle and its repairs in person. After a lengthy conversation full of every emotion possible, they finally agreed to talk to the insurance company about the parts that were used. It was pretty obvious that they knew everything didnt match like it was supposed to. I understand that the insurance company gave them a budget and they did what they could. However, the car was not correct. Its a shame that you have to leave bad reviews just to get some attention.My car is still there. They are fixing all of the things I didnt like. I will update again, if and when there is a happy ending.Please, if you value your vehicle, stay away from this body shop. The work they do is garbage. They will put used parts on your vehicle. They have no idea how to match paint. They lie directly to you. Oh, yes maam, we only use new, genuine OEM parts. NO...they dont. They put a used red bumper on my 10 month old blue car. Which would have been all fine and good, if they...A - painted it the correct shade of blueOR...B - didnt leave a rim of red around the entire thing.If your vehicles paint color has 3 variants, one would think they would find the correct mixture before painting. NOT GOVERT! Im pretty sure they used the eene meene miney mo method.Jamie, the office manager, lacks customer service skills. And thats putting it nicely. You can not even get a sentence out with out her cutting you off to tell you youre wrong. No matter what you say to them, they deny it all. Their own employee, Dave, agreed that the color was incorrect. Dave assured me that they would repaint the bumper, as well as fix the other problems with their work. The paint was chipping, the inside of the car was covered in dust, the roof had a new scratch, the emblems on the car were glued on crooked.It was an all around a poor job.Jamie took it upon herself to stop the work from happening.Apparently customer satisfaction means nothing.I guess they just have to make sure thats Jamies low standards of craftsmanship are met.I was unaware that standards fell that low. Almost nonexistent if you ask me.ABSOLUTELY ZERO INTEGRITY.Its a shame that you cant trust a company to have pride in their work. Jamie seems to think that just because she says the color looks fine, Im supposed to agree. Sorry, not gonna happen here. I spent my hard earned money on my vehicle. I expect to be satisfied with the work done to it. I am not concerned if Jamie likes it, her opinion does not matter to me. You shouldnt have to hire a lawyer just to get a company to do what is right. GET SOME DIGNITY GOVERT!When a customer calls to speak about their vehicle, they shouldnt be yelled at. Its unprofessional and rude.Youll get nowhere trying to talk to them. Dont waste your breath.Do yourself a favor and hire a lawyer.I hope Govert and team enjoy dealing with court proceedings, the BBB, the Attorney General and Consumer affairs.Ill fight til the end.Whats right is right!And you...GOVERT...are wrong.

Excellent place to take your car to be repair ed

Friendly, professional and great work.

Great work on my car

We always use Goverts. They do excellent work and the staff is friendly and professional.

Scammed my insurace by adding parts to the quote that were not needed. Put the wrong coolent in my car, reinstalled broken parts that endangered my life, and used used parts that were on the quote as new. Instead of court I settled for 500 like an idiot......

Did a very good job on the damage from the deer...Insurance companies are not worth a hoot....

Makes me smile to see good body work.

Excellent service