Ive been working with Interstate for over 20 years and am part of a second generation general contracting company. My dad has been dealing with them for 4 decades.Throughout the existence of our company, weve seen many mill companies come and go. Interstate has been a staple for our company ever since we started our business. I have nothing but good things to say about how their company is run. We have been dealing with the same reps for over 20 years and could not be more ecstatic about their service, knowledge and professionalism. They are my go to place for lumber, doors, windows and hardware. I could not recommend anyone in the same regard as I would Interstate. Many companies come and go over the years, but the best seem to always find a way to remain and be there when you need them. Cheers to the best in the industry. Long live Interstate.

I have been working with Interstate Lumber for 25 years and their service and there service has been impeccable. They stand behind all of their products- windows, lumber, doors and siding. I cant remember how many times I have specified their IL moldings and trim.

I have been ordering material for years from Interstate Greenwich and have only had pleasant experiences. They have everything you need in stock, and the staff is very helpful and kind

Absolutely horrible company to deal with. I was charged twice for the same product ($4,000 overcharge), when I went back to show my credit card statement I was told outright that I was lying, because their salesman told me that “we don’t make mistakes”. Not sure what use they thought I would have for 2 front doors. Even when they couldn’t find the second order/receipt, they still told me I was lying and refused to refund the second charge. I had to go to small claims court to get my money back. I’ve met two other people since who have had the same problem, they are renowned for overcharging apparently, best bet, take your business elsewhere, I certainly will.

I had to get my door replaced, and I had a guy that would do the work but he said that I had to order the door (long story). I came here and the guy here (Jose) was very helpful. I got them my measurements and ordered the door and it came out perfect.

The worst company I’ve ever dealt with, by far! We ordered 28 Andersen windows. The salesman came to our home and measured 3 times, he met twice with our builder, but somehow16 of the windows were WAY to small when they arrived, he came out to see them and offered to replace the 2 “worst” windows, he left and we have never heard from him since, I went all the way up the chain of command from him to his managers, to the COO, CFO, and CEO, not one of them had the decency to answer my calls or emails. I gave them a $50,000 order between windows and lumber, and they won’t even answer the phone. Just disgraceful business ethics (or lack of). Do yourself a favor, stay away from Interstate Lumber.

It turned out they did not have what I needed. But, they called me back and were very friendly and helpful on the phone. I was impressed. Good job guys!

Need high quality building materials and top tier customer service? Look no further. Interstate + Lakeland Lumber has been around nearly 100 years and has used that time to master their craft. Whether it be high end windows, lumber, decking or siding. Interstate has it all and will be happy to help you with a smile. Theres even a hardware store! They can assist with any and all job, big or small.

Good warehouse

The sales person was polite helpful insightful and went out of his way to make adjustments to my order so it would fit my project

Very rude customer service. Much rather pay more money than being yelled at over the phone. Scott specifically is extremely rude! If he does not like picking up the phone then switch roles. No longer doing business with this company thanks to Scott from Greenwich.

Worst place Ive shopped. I was there Friday and today. Two guy were talking to each other at the counter. When they finished, one left and the other answered the phone. I was asking a question but no response. Then buy the things and went to 3 places to pick up. I asked the guy to cut the mahogany piece because it was 17 ft. and cant fit in the truck. The guy said he would get me a hacksaw and do it yourself, then I was in the last building to get the trim he was there and not move.

I was today in Greenwich store and had really worst experience. I came around 10 minutes before 12. I had already doors selected and just wanted to change size of one and pay by credit card for my order. When I came in in store I was informed that store will be closed in 10 minutes. I told that I need upstairs for doors orders.There were 3 clerks busy with other customers. I was standing and waiting for my turn. In a minute one of guys that was busy came to me and informed that only 5 minutes left until store will be closed (at this point it was 7 minutes before 12) and he does not have time to show me anything. I told that I already have order, just need to modify my order and pay for it. Next second clerk that was also busy with another customer interested why exactly did order for me. I said that I do not remember, but I showed where we were sitting, so second guy said that Scott is not available today and I have to come on Monday. I told that I will be busy on Monday and would like to complete my order. As an answer I was told that he is busy with another customer. 3 minutes before 12:00 third clerk finished with his customer and was standing next to me thinking about when he gonna leave home. I have asked can he help me and answer was no!!!This is unbelievable that 3 people were not able to just modify an order and all were pointing that their work hours until 12:00

There are two locations, two blocks from one another on the same street. The lumber yard is a typical sheet goods and construction grade lumber with some decking boards in cedar, mahogany and ipe even. The decking boards were available in straight and T&G style. In the showroom store they have hardware from decking screws to specialty hinges and a number of power tools and accessories. There is not a vast amount of hardware but it is good quality.

Very knowledgeable, and quick answers to questions

Contacted them in person for a quote never heard from them again even after several messages so I took my business somewhere else.

Good service and very good materials at the time

Good place to shop hardware wood siding trim you name it

Very helpful staff ... Great range of products

My invisibility Shield must be working I was unnoticed for about 20 minutes as I wondered around

Good customer service