Broadway Automotive Chevrolet Service
2700 S Ashland Ave, Green Bay, WI 54304, United States
Broadway Automotive Chevrolet Service
Review №1

I recently purchased a car from Broadway Chevrolet. The experience was wonderful from start to finish. I would recommend asking for Joe Rose for anyone looking to purchase a new Vehicle. My husband and I wanted to purchase a new Camaro. Because of the shortage of computer chips it took longer than we expected to receive it and believe me it was worth the wait. Throughout the course of the wait, Joe kept us up to date on what was happening with the car and when to expected it. After we received the car, Joe took the time to go over all the information about the car and showed me how to everything works. A couple of days after we had the car he checked up with us and made sure everything was going well with the car and made it a point to insure us that if we had any other questions we could contact him. He is so professional and just a wonderful person to work with. We will definitely be asking for Joe.

Review №2

It took two months for them to get my car fixed after it was stolen and wrecked. when I went to pick it up it looked horrible parts were not bolted on, missing parts, some of the repair work was not done, way too much to write. I I refused to take it and pay for it so it’s still sitting there, waiting to find out what the resolution is going to be because the quality of work is unacceptable.

Review №3

Usually I don’t enjoy shopping/purchasing a vehicle, but this time was actually a good experience. Turner was great to work with, no complaints, and the others employees I spoke with were very nice and helpful as well. Have already recommended them to ppl based on this experience. My wife and I are loving our new Traverse Redline!

Review №4

Owe recently bought a vehicle from Broadway and over the years have bought several. Staff are always very professional, extremely nice, easy to work with, knowledgeable, and willing to go the extra mile to ensure we are happy with our purchases. We love our salesman and the service department staff are always so great to work with also. Cannot say enough great things about Broadway on Ashland!

Review №5

Came in looking for a Camaro and left with a Camaro. Excellent dealers who answered all our questions. Very thorough and easy to deal with.

Review №6

Went there looking for a truck. I met with Jody Balli and I was very impressed. He was very genuine and not pushy. He always took the extra step to help in every possible way. He explained everything very well. He sat down with me and compared different models. I found the perfect one and he made sure it was as smooth as possible. I was so pleased. Ive had my vehicle for a month and loving it everyday!

Review №7

Always great service! Fast and friendly. All serviced and clean and ready to go! She stills looks good!

Review №8

Always efficient and accurate with my vehicle service needs. 2 regular waiting rooms, a kids area and a quiet rooms if you need to just get some work done without a distraction.

Review №9

BRANDON IS LITERALLY THE BEST! So down to earth, but professional too! was super accomidating and very knowledgable. thanks for the new truck !

Review №10

Checked their web site for hours of service. It stated from 9:00 AM until 5:00 PM on Saturday. Took my vehicle in at 12:31 and was told they close at 12:30. Was asked to return on Monday. I always wanted to check out Gandrud’s service. I guess I will give them a try on Monday.

Review №11

Had the worst experience here. Service was slow. Local shop told us it was a 5 hour repair. It took them a day and a half. And the price was literally double what we had been quoted from our local auto shop. Unfortunately our local auto shop ultimately could not do the repair because they didnt have a GMC specific tool and thus we had to use a dealership. Ridiculously overpriced and took them twice as long, so why would we ever go back? Recommend if you can go elsewhere, do so.

Review №12

We purchased the Suburban last Thursday. Prior to the purchase we gave a list of items that needed to be completed. One was to attempt to buff out some scratches I believe they tried this. Others were GPS doesnt work, they told me its a package thing that isnt available. Not true according to internet, it needs antenna replaced. Inside of vehicle was dirty, thought this would be easy they always polish it up before the sale, nope seats still dirty, dash dust, carpets dirty....! My wife had to clean it! Rear hitch cover has some tabs broken off, they were going to fix this, trailer hitch cover was in the back cargo area not fixed or replaced. We will see what they can do for us on our next visit, thanks Ed

Review №13

If youre struggling to find what youre looking for, I highly suggest visiting Broadway. Over the years Ive purchased vehicles from a variety of dealerships in the area, including Chrysler World, Gandrud and Bergstrom. This is the second vehicle Ive purchased from Broadway and after this experience Ill never go anywhere else. In a market where vehicles are so hard to find, making sales easier, the team at Broadway went above and beyond making this one of the best overall purchasing experiences Ive had.

Review №14

We brought our lease truck in and was able to trade it in and buy a brand new Chevy traverse! We are super excited and love our new vehicle. Shout out to Joe Rose, one of the best sales men we’ve ever worked with. Super sweet, super nice and very helpful! Thank you Broadway!

Review №15

Great dealership to work with! Found my car, called to verify it was indeed there, filled out financials on-line and within 24 hours drove off the lot with my new car. Highly recommend doing business with them. It was worth the 2 hour drive to get there.

Review №16

All the guys there were great with helping us purchase our new 2021 Tahoe. They were all friendly and helpful.

Review №17

We talked to James about purchasing a new truck! He encouraged us to come in and test drive a truck they had in stock that had the same engine and was similar to what we were looking for! He was amazing to work with and so informative about the truck we wanted! He worked with pricing on our trade in and he and the team made us feel completely comfortable! They are very personal and make you feel important as a person! We can’t say enough about the wonderful experience we had purchasing our new truck! The entire team we worked with were awesome!

Review №18

Anthony is our service rep. when we pull into the service doors. He and everyone comes to put paper on the floor and a plastic steering wheel cover on. We are greeted always with smiles. And if you dont know where to relax, they take you to 2 waiting rooms with wall TVs and chairs that you sink in. Theres even a remote that if you ask if anybody is watching tv, and they say no you can change the channelSo do I love my Broadway??? YES YES YES.

Review №19

Made the car buying process easy and gave us a fair value on our trade-in. If I am ever in the market for a VW again, I would be happy to work with them again!

Review №20

Fixed my 2021 Yukon Denali in a day, when Bergstroms GMC of Green Bay had it for 7 days and couldnt find the problem.

Review №21

Ryan Brennan, salesman at GM store helped us purchase a great new VW Atlas Cross Sport. Ryan went out of his way to help get the deal done. This is the second vehicle that we have purchased through Ryan and I would suggest anyone looking for a vehicle to contact Ryan.

Review №22

Always very good service there, and Ive bought vehicles there and have gotten great deals

Review №23

Bob was absolutely AWESOME when selling me my new 2018 Equinox! He was always calling me when new cars came on the lot and was a huge help. He was very honest and helped me pick the best car for ME. I absolutely would recommend working with him if you are looking to buy a new car! He was very nice and easy to work with!

Review №24

Fantastic, friendly, knowledgeable staff and sales team. Very good competitive pricing. We had a great experience as they had great systems and processes in place. Very streamlined, top-quality organization. Highly recommend.

Review №25

Ive always looked at vehicles here. The staff is friendly and they followed up with me when I was actively looking to purchase. Dave Vandsrsteeg (not sure on spelling) has always been friendly and helpful, he has sold me a truck in the past.. I worked with a younger guy recently too, I forget his name but he was very professional also. Like everywhere else prices are still a little high right now but at least this location was willing to work with me on my trade in. If they have what you need id recommend stopping in there.

Review №26

This was my fourth vehicle purchase and I didnt think the experience could get any better. I highly recommend going to see and work with them!!!!!

Review №27

I get great and timely service at Broadway. The price isnt bad either. The staff is always friendly.

Review №28

Excellent service. Friendly staff. Quick and efficient.

Review №29

Best place for service good price and very good service department.

Review №30

I worked with Sal to buy a used car. He was AMAZING - no pressure, very informed and an excellent communicator -- my only negative comment was that after a great experience with Sal the finance department was rude and treated me like an imposition. They were busy but some better manners and a more respectful tone would go a long way. Work with Sal!

Review №31

Great place to buy a truck. Very helpful & accommodating & matched a price we were given elsewhere. Austin is the guy to ask for.

Review №32

A little bumpy service, but it all worked out. They made right of the situation. I really appreciated that!

Review №33

They were very nice when I brought my car down for an oil change

Review №34

Bought a used truck very informative and easy to work with. We will be going back for our next vehicle

Review №35

Great car buying experience!. Brandon was knowledgeable and professional. Great inventory and selection.Highly recommend.

Review №36

I LOVE my new to me 2015 Buick Enclave that I bought from Broadway. I also received excellent service from Christi the dealer and the team.

Review №37

Joe rose is great to work with.

Review №38

My husband and I were easy customers. We had a new vehicle picked out (from their lot), had minimal questions about the vehicle and didnt really negotiate price in any way. We purchased a brand-new vehicle, end of month, on a Monday evening. At our signing appointment we felt very rushed, and the attention to detail just didnt feel 100%-- because there were still three other appointments following us. After we got our vehicle home (and putzed with the technology), we found out that the vehicle did not have car-net as advertised. We contacted our sales person the following morning, Brett, and after a few emails back and forth, he let us know that it may be missing the device (something that happened in another VW model)--but that he would get back to me after speaking with Brandon (service). I was the one to continually follow up- which brings me back to present, Friday- a full week after purchasing, and still no resolution to the lack of car-net. My initial rating (presently) is 3 out of 5 stars; but I will happily amend to 4 out of 5 stars if we come back with a solution to our problem.9/8/20– edited star rating, service department was great. Provided a loaner for me, fixed the issue with car-net, and communicated throughout.

Review №39

Their service out ranks any oil change Ive ever had. It would be too long to explain, but I will take my automobile to a place that shows me respect but also go out of their way to make sure satisfaction is 100 percent

Review №40

We just purchased a 2021 VW Tiguan for my wife’s 70th birthday. Brian H., Mark B. and the entire staff we’re very cordial, helpful, knowledgeable, and friendly. Not to mention we were pleased with our transaction and my wife loves the Tiguan.Thank you Broadway.

Review №41

Very very rude for the rental when I was getting my car fixed. They got wrong information from an Appleton Chevy dealer and accused me of trying to trade in a rental. Didnt want to hear anything I had to say

Review №42

Great Sales team, working with financial institution to get the deal closed. Used for Maintenance also. Best VW dealer and service around!

Review №43

Tony in the service department was determined to fix the problem I was having. My last visit I think did the trick. After many program updates. I hope this is the fix. Once again Tony was great at finding a solution.

Review №44

Shay was absolutely wonderful to work with. Made the process of buying our used truck efficient and effortless. Highly recommend her and Broadway

Review №45

Fast friendly efficient car needs met

Review №46

Everyone I dealt with was friendly and helpful!

Review №47

Linda was a great sales consultant. She made sure my needs and wants were met. She made sure I had something to drink and answered all my questions. Dave Mertens is also great. He listened to my needs and also helped me get what I wanted. Thank you both so very much. It was a great experience.

Review №48

Oil change and tire rotation within an hr was Great!

Review №49

My car has been in storage since September. I had to jump start it on March 1st. On March 2nd, it couldnt even be jump started. It had to be towed. I called the service dept and spoke with Katie. She set up the tow and no more than an hour later, the dealer had the car.Because the car had sat so long, GM was questioning whether or not they would cover replacement cost (in orl out of warranty for a 2018 Camaro). Katie spoke with the GM folks and they made good on everything. Thank you Katie. I will definitely be back.

Review №50

Never go to Broadway Collision Center!! They painted the wrong color on my truck. They want to charge me again if I want this service done again! Dont waste your money here!

Review №51

The service staff were friendly and courteous. The time we spent there was disappointing. We went for a tire rotation and oil change which was supposed to take 45 mins and we had them also make a duplicate key. We ended up there for 2 hours and felt that was too lengthy of a wait for what was being done, especially at a dealership that sells the vehicle we brought in.

Review №52

Was disappointed . When the vehicle was completed NO ONE came out to tell us. Was ridiculous that they just sit there and you as a customer have to go see after2 hrs waiting for oil change & tire rotation. RIDICULOUS!!

Review №53

Friendly staff and great service. Highly recommended.

Review №54

Thank you Brandon for helping us buy a new vehicle. We also appreciate that you followed up after the purchase to see if we had any questions on the vehicle. The final paper work was explained very will buy William, also. Thank you

Review №55

We were looking for a second car. We had a budget and needed to stick to that budget. We found a car, the Linda and the rest of the team at Broadway made it work, no hassles, upfront, and no hidden fees or added extras.

Review №56

I went to this location to have an oil change and upon returning for my car, there was a massive hole near the front bumper that did not exist before. Upon sharing this to the receptionist, she indicated she did not believe me until I showed her the hole herself. Broadway had to take an additional two days to repair the damage that they themselves created.

Review №57

We have always had outstanding service from Broadway on Ashland Ave in Green Bay. This is the 2nd new car purchase with Ryan Brennan and he was GREAT! Always professional and available for any questions or concerns before and after the purchase. I highly recommend Ryan and Broadway Automotive if you are looking for a new or used car.

Review №58

I had a wonderful experience here! Jeff Lashock is helpful, kind, not pushy, personable, and a great salesman. After having plenty of awful experiences at other dealerships, I am glad I drove up from Waukesha and bought my car here. I could not be happier! Thank you!

Review №59

So amazing! The staff was SO FRIENDLY.Im not from the area but was driving through and needed an oil change. Went so quick and everyone was absolutely great.

Review №60

Katie in Service explained everything and was very helpful

Review №61

This was the first time we stopped at Broadway Automotive to shop for a new vehicle. We had a lot of questions and the sales team there went to great lengths to answer any concerns that we had. In the end we were very happy with our new Equinox and the professional treatment we received from Joel, John and the entire Broadway team. I highly recommend visiting them for your next vehicle!

Review №62

Thanks Joe Rose for helping me purchase my 2019 Chevrolet Silverado Trail Boss. How you doing......

Review №63

Friendly staff. The staff was great from Brett, Sales, and Billie in Finance. Were able to let us know all the current rebates available, appreciate the information. Will definitely go to Broadway Automotive again.

Review №64

I worked with Brett and Justin on the purchase of my new Tahoe. They were absolutely awesome! If you want a great experience buying your next vehicle, go to Broadway Automotive and ask for Brett. Thanks guys!

Review №65

I worked with Sal to buy my new car. Had a few issues with my old car that I had bought from another place and explained my issues, he pulled up a couple cars for me to test drive and pointed out some tips to get the best feel for the car on the test drive and most importantly worked to help get the price into my budget. Was great working with Sal and the team at Broadway and would highly recommend it!

Review №66

Great place nice cars & trucks an friendly staff

Review №67


Review №68

In this day of quarantine, I had a leased Equinox that was to be turned in 4/28. Fortunately I had test driven a variety of vehicles and decided to go with another Equinox. Previous years I dealt with another dealership but we couldn’t come to an agreement. I called Broadway Auto and received a call back from Joe Rose. I explained my situation and asked what he could do price wise on the Equinox I wanted. He asked if he could get back to me which he did and came in with a higher price then the other dealer which I explained to him. He asked if he could back to me after consulting with someone else. The next morning he called with a lower price and no money down. He brought the paperwork to my home the next day, I filled it out while he waited and he said he’d get back to me once the financials were verified and approved in a day or two. He called back within two hours and was ready to deliver that same afternoon but I still had a couple weeks left on my lease so wanted to wait until the next week. He delivered it the following week, took mine in and got the final paperwork done for the lease and came back again with that. It was a very unusual experience with not setting foot in the dealership but Joe made the entire experience hassle free, practiced social distancing and was very accommodating. Thanks Joe for all your help and making this transaction easy peasy!

Review №69

GREAT PLACE TO get a car or truck.

Review №70

Fast with service and so friendly

Review №71

Highly recommend! Broadway automotive did everything to get me the car that I wanted! I wouldn’t buy a car anywhere else- they have earned my loyalty. I worked with Linda B and was so impressed by her attentiveness and responsiveness. I cannot say enough good things about this experience.

Review №72

We had a great experience with all personnel involved with helping us lease our new vehicle. They were all very professional, and provided quality customer service.

Review №73

Service was outstanding however price was to high for my repair. I found a much cheaper quote and had my car towed. However they were very professional and helpful while i was there. Thank you!

Review №74

I am giving a shout out to Broadway Automotive for their generosity and support of our local school systems! Broadway Automotive committed to a sponsorship for the Heritage Elementary Fun Run that will take place Spring 2020. Without sponsors such as this, the Fun Run event would not be possible. Thank you Broadway Automotive for your generous donation!

Review №75

Use mainly for oil changes/tire rotations. Their a bit timely in completing these services. Plan for an hour or even more at times. However, I feel theyre thorough and concise, so I will continue to use them in the future. Friendly staff, TV, fruit, popcorn, and toys even for the kids while you wait.

Review №76

Poor customer service, lied to me about necessary repairs, refused to provide explanation of part replacement based off of codes without proper diagnostic, failed to complete my recall properly and left 2 of the 6 propeller shaft bolts loose. Over priced incompetent parts changers with poor attitudes

Review №77

Bought a vehicle great group of people

Review №78

Joe Rose was fantastic to work with when buying our new Tahoe. From the moment I called to inquire about a particular vehicle (which ended up not being right for us) to the final moment of driving a Tahoe off the lot; he was helpful very step of the way. No high pressure sales pitch, honest pricing and he looked for the discounts we qualified for! He and the team at Broadway were a pleasure to work with. I highly recommend stopping by!

Review №79

Broadway Automotive provided a great car-buying experience. The sales session was short and simple. Fairly low pressure approach, except for the signs at each salespersons desk about the car you are looking at today and thinking about buying tomorrow may be bought by someone today who had looked at it yesterday. Otherwise, it was a relatively low-pressure experience. Also, the website says that each purchase comes with a full tank of gas, but my car was half-full at time of purchase. Financing paperwork was quick and easy. Warranty overview in vehicle was excellently done. Very personable.

Review №80

The service is great

Review №81

Fast and efficient service. Recently they went above and beyond and got some needed parts ordered overnight for my car (didnt charge me extra) so I wouldnt need a loaner for 3-4 days.

Review №82

Broadway Service is excellent, I wouldnt go anywhere else to have my car serviced.Thank you Broadway Chevy!

Review №83

Great service department and really appreciate your covid-19 precautions.

Review №84

We have purchased 2 Chevy Silverados with Brett Nelson in the last three years. He is exceptional to work with, very knowledgeable and customer service was above and beyond both times. We will continue to work with Brett with all our future purchases. Thank you Brett for everything, you exceeded our expectations in quality, value, professionalism and punctuality.

Review №85

Great and efficient service. Friendly staff.

Review №86

From inquiry to delivery, a fast easy process. Got the car I wanted at a great price. Sales people were helpful and courteous. Highly recommended!

Review №87

I have been a long time user of Broadways service - both GM and Volkswagen. From Warren for GM to Brandon for VW, the Service Consultants at Broadway are the best!

Review №88

Awesome service!!! Chris Krause even showed me around a little while I waited for my service!! Thank you!!!

Review №89

Excellent service from Brett Nelson and Justin - completely streamlined process. Truly listened and delivered! Thanks Broadway!

Review №90

Brett was very friendly and patient as he answered all my questions with the purchase of my new Tiguan. He also gave clear instructions for future visits for maintenance service. I had a great experience with my purchase and am happy with my new vehicle.

Review №91

Stopped in for a price on a new Silverado, Brett Nelson meet me at the door. Brett was knowledgeably and genuine. He made the buying process pleasurable and the delivery process easy, addressed all my concerns. My buying experience was an A+. I would highly recommend Brett Nelson and Broadway Chevrolet for a positive buying experience.

Review №92

I had a great experience with Shay at Broadway Automotive. She gave me the time to think over my purchase and was very patient with me. Thank you!

Review №93

The service department is superior to any I have been to.Chad is extremely delightful. They have done excellent body work on my Chrysler Town & country van.... & now recently fixed everything I needed in repairs. You will not find a better place to have them pamper your vehicle. And not to exclude anyone else....they are all just simply delightful! I thank you so very much....way over a 5 star rating!

Review №94

Got the car I wanted at a great price. Sales people were helpful and courteous. Highly recommended!

Review №95

They were pretty fast with me considering it was super busy. They made it easy to purchase. Also offered beverages and snacks while I waited. I am pleased.

Review №96

Always a good experience at Broadway Automotive. I have purchased two vehicles there and have had all maintenance on my vehicles done there too. Jeff Lashock was my salesman, who was great, found a vehicle that was exactly what I was looking to buy and took the time to answer any questions I had with the purchase. Everyone is awesome at Broadway, to include office personnel, service managers and service technicians. I would recommend Broadway Automotive on Ashland Avenue to anyone. 👍

Review №97

Our experience purchasing a Silverado was excellent. Everything went very smooth. I felt everyone in the building would go out of their way to make sure the buying experience was a great one, and it was. Highly recommend working with Broadway, especially Scott Nelson, our sales associate.

Review №98

Highly recommend purchasing through Broadway Automotive!! The salesmen are WONDERFUL to work with!!! They are attentive and find you exactly what you want!! It was an all around GREAT experience!! We will for surely be back!!!

Review №99

I am new to the area and had an awesome experience with Broadway Chevrolet. I will continue to use them for all of my service/repairs in the future!

Review №100

I had got cars an truck from them in the past that really lye more. I was told on phone truck had no accidents got thair an the back end was smashed in. Miles on truck seamed low for year and over all condition.

25 Photos
4.3 Rating
  • Address:2700 S Ashland Ave, Green Bay, WI 54304, United States
  • Site:
  • Phone:+1 920-498-6677
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–1PM
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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