Tony was absolutely amazing! Very honest and not pushy at all. He took his time to explain everything in great detail and made sure myself and my co-signer understood everything before signing. Everyone was really welcoming and friendly, definitely a great experience overall and would recommend this dealership to anyone

I have had such a fantastic experience here at this dealership. Not only did I get to make an unbelievably great trade-in deal, but Jason Kohlmeier made the experience that much better. The staff is so friendly and works with you to make sure you get the best deal. These are amazing people and I’m so happy to have done business with you! Customer for life 🥳

Very Satisfying Customer Service and they took care of me for my New Outlander 2022!Big Thanks to Collin and their team for helping us with my fiancee for a great deal!You guys are awesome, more power! ☝️

Jason K was fantastic!!! So knowledgeable and very patient with all of my questions. Both he and the GM Tom worked with me to get my payment where I needed it to be. Jason stayed past his shift time to ensure all my needs were met and I was happy. I would recommend Jason to anyone looking for an honest, reputable, and very knowledgeable salesperson!!!

The salespeople both Roger and Colin were extremely helpful.. The purchase went quickly and efficiently. Both my wife and I were pleased. Now the true test will come next. How helpful will they be months down the road. I want to see how well they remember us. As if now however I would highly recommend this dealership. I will be reporting again in the future with regards to maintenance and future issues .

They had great customer service and helped me get my dream car. Thank you Dominic and Paul I recommend 100%

Outstanding customer service 👏🏽 Paul and Dominic were Amazing with helping me pick my first car . Thanks for all the help you guys, truly appreciate it .

Great customer service and I will recommend anyone to go there five stars thanks guys

Update: 10/12/22I have heard from Steve in the parts dept.He says he will send my part to North Nashville Mitsubishi in Tennessee. We moved to Tennessee in September.I will update my review & rating Asap, when the part arrives..Since purchasing my 2022 Eclipse Cross from James NO ONE will give a REPLY for SERVICE or PARTS!!The part was part of the Sales agreement.I CAN NOT get anyone on thephone!!!Before I purchased my 2022 Eclipse I was able to get in touch with the dealership.The most horrible customer service EVER in my 34 years dealing with Mitsubishi!! Find another dealership to deal with!I will.

I had the pleasure of having Trinity work with me to get my first new car. She was very professional and extremely helpful with all my questions and getting me into a new car. She listened to everything I was looking for in a car and didn’t try to sell me anything extra. I would highly recommend working with Trinity and look forward to future purchases!

First of all, if you want honest reviews check their Facebook page. Second, their mailers are a hard-core scam! We checked online and called before driving in to the dealership to confirm if we had actually won. Then we got there and they made my husband spin a wheel where he won $2. Also we called the dealership and got a recording saying no sales reps were available to answer, when we got there, there were about 5 of them standing outside just talking to each other. Definitely dont trust this place now.

Absolutely LOVE this dealership!!! Everyone was so great to work with. From my first phone call to Colin and then the personable greeting from Jason as soon as I got there! They all worked with me on down payment and credit and was able to get me into a brand new vehicle instantly!!!Thank you Jason, Colin and Dominic for the wonderful car buying experience! HIGHLY RECOMMEND THESE GUYS!!

Great service and mechanics are good. Fixed window right after another Mitsubishi dealer messed up 2 other times.

I had an awesome buying experience at James Mitsubishi😁 Our salesman Roger Harden was honest and detail specific about the vehicles. I felt no pressure! The finance manager provided clear communication with a detailed explaination to get me approved. It was an easy process and the customer service was fantastic! I love my 2022 Outlander❤would definately recommend 😃

What a great dealership! I was so pleased with Paul. This is the place if youre looking for a Mitsubishi‼️

The young man that sold me the vehicle was very polite made me feel like one of the family you have a very good crew in that department am really happy i stopped in and bought the vehicle there. the other sales man spoke to me and the manager good person i would really recommend and all ready have friends there.

Easy process. In and out in a few hours. Worked great with low credit rates and figured out a deal that works best.

Dominic was a very understanding and down to earth manager, I financed 2 vehicles with them, very great place to get your reliable vehicle with reliable people you can trust to get you on the road.Thanks James Mitsubishi

Kyle is the man to talk to if you need a car. He’s extremely helpful and probably one of the nicest people I have had the pleasure of meeting. He worked hard to make a deal and got it done with ease. Thank you again Kyle you may have just not only saved me some money but made driving a lot safer for me and my family.

Nothing but great things to say about this dealership overall. Wonderful experience from meeting with my sales representative Harley to the finance guys. Will recommend to all my friends and family looking to get a new car. You guys are simply the best, thank you so much!

Had a wonderful experience purchasing my new vehicle. The process was stress free and pleasant. Dominic and Collin were very thorough and knowledgeable. Would highly recommend going to here if you are looking.

Jason did an awesome job 🙂🙂 thanks 😊

They are a good dealership willing to negotiate to make you happy. Do your research before going. Very friendly. Harley Faro was very easy to speak to and all in all I had a pleasant experience

I love James Mitsubishi they where helpful, very nice,and professional their the best car dealership for a single mother like myself.

Very professional. Willing to work with you without feeling pressured! Pleasant car buying experience!!

Harley was a very great sales associate and the rest of the team was great as well I will return in the future. Thanks a lot guys.

All the staff here were really nice. I Initially sent a text about the deal they were running. If they cant get you approved they will give you $500. A young lady named Brittany text me for a whole week trying to get me to come in. I finally agreed to come in the following day but when I got home I had one of those ad papers they send to make you think you won something. I walked in the next day fully expect to get my $500 and whatever lame prize I had won. I sat with Pierre and I ended up walking out with a brand new 2021 Mitsubishi Outlander with 6 miles on it that I put on it test driving it. Working with Pierre was so easy and he was very down to earth and never tried to hustle me. He made the process simple and quick. I would definitely recommend going here if your in need of a new vehicle. Oh did I mention they paid for my old car and cut my intrest rate in half. Also Pierre gave me some really good tips on how to increase my credit score. I 10/10 recommend James Mitsubishi for your next car.

Awesome place. I would recommend everyone to go by and give them a chance. Easy guys to deal with

Loved coming here. Was welcomed with open arms and with a budge they helped me with a great payment and got me a car on the fly. Both Collin and Dominic helped with the process and made it super easy and when I had questions they did not hesitate to answer with clear answers. Will definitely be coming back here.

My dealer made sure I left with a vehicle aside from my bad credit and history . Great communication and service . Made me feel very comfortable & I left with a great used car 2016 Ford Focus with affordable payments ! I appreciate this because my hardships this past 2 years truly a blessing thank you 😊

The staff and personnel of this great establishment treated my family well and we look forward for a future with them 😀 Amen 🙏.

Traded my 2014 Chevy Cruz for a 2021 Mitsubishi mirage carbonet edition I love it. the salesman were superb and great to work with I got a great price I recommend James Mitsubishi of Greece NY.Salesman Jermaine and Paul were great and greatt at their craft

Thank you Jason Kohlmeier for helping me and my sister with our new cars. The service was great and super helpful.

Incredible experience from beginning to end. Dominic DeCarlo took care of me and I couldn’t be more appreciative of his help. Great staff, honest and hard working. I’d recommend them to anybody. Thank you again!

I have been car shopping for a while now and I kept coming back to James Mitsubishi in Greece, NY looking at the Outlander. My biggest thing searching for cars is cargo space. I need this for work, and I need to fit my Little Giant Ladder in it. This has plenty of space. I decided to go with the Outlander, it has a lot of features and for a lower price than competitor companies.

After spending weeks shopping around ended up at James Mitsubishi looking at the Outlander. Ended up walking out with an Outlander and Eclipse Crossover. Jason, Pierre and the rest of the staff where all very helpful and friendly throughout the process making it a breeze

Great professional experience! Jason and Dominick really took great care of me and got me a new car QUICK. I recommend to anyone looking for a car and great service!

Great customer service, the salesman was very professional and personable. Would definitely recommend to anyone looking for a mitsubishi

I appreciate the guys that helped us they truly worked with us and they were all amazing people thank you guys for all y’all’s help

Great group of guys. In less then an hour my wife and I were in and out and driving out with her car. Best thing was the didnt force my wife into a vehicle she didnt like. We will be going back again

I had one of those scratch cards where they showed the big prizes in big pictures. I matched one of the prizes which they showed in front but then when I went there, they showed in ridiculously small letters that the prize corresponding to the matching characters are NOT the real prize so when I drove to the place which was 20 minutes away, they only gave me $2. I had a very disappointing visit at this dealer because of their manipulative AD.

Bought many cars in my life this was truly a great experience . Trinity was great, sales manager was great, I know his last name not his first so I wont post. Wish them nothing but success. I will definitely recommend this dealership to my friends and family.

Edit: I brought in my cosigner to help out with the loan because my credit is bad, and they took the loan entirely in her name. Now theyre saying my only option is to refinance. Id avoid this dealership.

Showed up on a Friday an hour before closing. Drove out with my new car the next day by noon. Great sales and service staff.

I just bought a car from James Mitsubishi from Collin!! Best experience and deal ever! Go see Collin YOU WILL NOT REGRET IT!! Thank you Collin!!

If you are looking to purchase a vehicle new or used Collin is your guy. Very knowledgeable and will go above and beyond to get you in the vehicle you’re looking for. Will definitely refer everyone to him.

I really appreciated Jason and dominique helping me get my new car. However it was a whole day process. That I believe could have been shorter.... i really would have given a five star, however due to the extremely long wait I cant. Good dealership and workers

Disappointed in my experience yesterday, went there trying to trade in my car with the $4000 above value. They gave my car a $7000 trade in value, car is in good shape with 90,000 miles. Kelly Blue Book says 9,000-12,000, they told me $7,000. I was also told by salesman after they brought out a car, that they wouldnt be bringing this to me if it wasnt in my price range. My car payment is $360 now, and I was looking for below $300. Well turns out the vehicle they brought out to me was above $500 a month. And I asked for used something I could afford and be in my price range, but they would only bring NEW.Again why say I wouldnt be bringing this car to you if it wasnt in my price range.

I cant get over how impressed Ive been with this dealership! I knew exactly what I wanted when I was looking for my car, and I got it. The courtesy, attention to my needs and service have been far beyond my expectations every time

Had the best experience I have ever had buying a car here. Collin and Tommy went above and beyond and were extremely helpful in getting me the best financing deal I could find anywhere! It went seamlessly. Will buy next car here too.Thanks so much.

Thank you Jason for helping me get into my new car.

Everyone was fantastic and very friendly. Cant wait to buy our next car.

Trinity was amazing! She found us our perfect vehicle, and made sure our familys needs were met.

Dominic was very helpful and guided me every step of the way! I would highly recommend one of my friends and family members here thank you.

Trinity was fantastic and helped me tremendously knowing my situation. cant thanku enough!

This was the easiest dealership I have worked with. I was in and out in 2 hours. Jason was efficient but also made sure that everything was covered at the best price. I recommended anyone to go see Jason.

Jermaine and Jason and everyone involved were great to deal with

Thank you Jason for being the best salesman ever. If your reading this definitely ask for him.

Great service,The staff that assisted me were professional, friendly and personable.

Jason kohlmeier he got me on a new car, he is ver helpfull and nice People, he Would resolver youre problems with any Kind of dealer you got

Really great place to go for my oil changes !

Ive been a Mitsubishi owner for a few years now took my mirage in for service as the one in Hamburg is now closed when I 1st came in there I was greeted an asked if I was ready to upgrade my car at this time I was hesitant but went home thought about it and called them back Colin was great we went over everything and I explained to him that I didnt want to drive over an hour just to be let down he said he would help me to the beat he could when I got there I was greeted by Colin who then directed me to Jason! Jason was amazing he explained to me everything about there trade in process and everything I needed to know about the car I wanted even took me on your of the dealership and showed me where to go for serivcng in the end nothing changed but my interest rate which was almost cut in half!and abetter car I had a great experience and will be returning if I need another car great job guys!!!

My experience with Collin was amazing he work out an amazing deal with me thats a complete miracle because I have bad credit and Im from out of state. He not only saved me money on my car note by $100.00 but he also saved me money on car insurance and got me a newer and bigger vehicle. He had all the paperwork processed and explained to me clearly. I really appreciate this dealership and would recommend it to anyone want a great finance guy named Collin.

Always great customer service!! Would definitely recommend to anyone!

Jason was excellent he gave me. Great deal...✴️

Worked with me and helped me into a new car and got me way more for my tade in

Very nice service manager and personnel. Very accommodating Great prices and coverage.Great place to be right now.

You guys are vary professional and I love how you guys are vary helpful to me and I thank you.

Collin was super helpful, honest, upfront and pleasant with me! Not once did I feel uncomfortable with the process of buying this car. Definitely recommended!

Collin was an amazing sales man. When every other car place turned us down, Collin worked his magic and got us a brand new Mitsubishi mirage with incredible warranties. He was so nice and funny.. Thank you Collin and Thank you James Mitsubishi for helping us get our dream car.

Bought an all new Mitsubishi for thousands less than I could buy a toyota for with more features and a better warranty. Tom and Dom were easy to deal with and Collin knew everything about the new car. Thanks again

I love the people here. They are so amazing. I could go on and on, but Ill keep it short: I am never going anywhere else and that is 100% because of the team here. The same goes for my husband.

The team was awesome very friendly and helped us feel at ease with making our purchase!

Was disappointed with a mail-advertisement giveaway, but after posting a review the manager got instantly in touch with me and did everything in his power to make amends.Surprisingly good service, they definitely go above and beyond in order to make their customers happy. Everyone I spoke to was especially nice and empathetic.I would trust them with my car

Collin was the best! He went well above and beyond, taking time to explain everything to me. Collin was extremely knowledgeable and patient in answering any questions that I had throughout the process from start to finish, which made me feel comfortable and at ease. Collin worked to make the entire experience quick and easy. Collin was entirely transparent throughout the whole experience, which I really appreciated. I have and will continue to refer friends and family to Collin! On a scale of 1-10, Id give Collin and my James experience a 15!

Harley was a wonderful saleswoman!!! She helped us greatly and we definitely will refer people to her!!! Great Job HARLEY!!!!

It was very nice and the quality of the work was great

I had the best experience shopping for my brand new 2022 Eclipse Cross at James Mitsubishi!!!! The sales rep Najea was awesome! He took his time going over all the details. He wasnt pushy, answered all my questions and I drove off the lot the same day with my brand new car!!!!! Thank you so very much!!!

I was very pleased with the mechanic, parts and service managers. All were dedicated to the completion of the project.

Thankfully to James Mitsubishi I was able to get a new car for college. Thank you Harley

Today’s experience was phenomenal. I walked in thinking I wasn’t going to get a car at all and Trinity and the rest of the team did everything in there power to get me approved and they did!! I drove off the lot the same day in a brand new car!!!! I am so happy! The team there is amazing!

We had a great experience ..Collin’s a terrific sales rep.#recommend 💪🏾

Pierre and Dom are the best! Thank you guys so much!!

Excellent service. Kyle is awesome. He got us a great deal on a car.

They did not honor advertised price, did not care about my budget, and asked bank for way more than I even need for a car that was advertised at a price within my budget. I NEVER requested to be financed. EVER! I just asked for a test drive on advertised vehicles and for list of inventory of cars within same price range. Neither two requests were answered or honored.

They are great people with the great deals and they really make you feel good about everything in a experience to buying a car for the first time

False advertising, pushy. Wont go back!!!After talking to Tom we have worked everything out and made things better. We are looking at a car to buy. Tom is very nice and I want to change my ratings. 👍

The staff was very knowledgeable and professional. It was very easy and non stressful to purchase a vehicle at this dealership. I would definitely buy another vehicle here again!

Thanks to Harley I was able to get into a new vehicle thank you!!!

Trinity Hill was my sales person. She was easy to talk to. Managers were cool as well. Will be returning after 18 months for an upgrade

Damian Norrish provided an amazing experience at James Mitsubishi in greece. As well as the sales managers and finance managers. They helped me out wonderfully and got me out of my old truck and into a brand new car. I would highly recommend anybody looking for a vehicle to stop in here and talk to Damian. He will get you in the right vehicle for you.

Absolutely in love with my car they helped me get everything I wanted and more 10/10 recommended

I was just listening to a conversation between a mitsu owner and the dealership. There was warranty work that needed to be done, and he lives in buffalo. This dealer ship paid for the tow to them, but made the customer get a rental and drive all the way to rochester and back. This is something thats James Mitsubishis problem, not the customers. Take your mitsu somewhere else

They are really good at their jobs and did everything they can to get me my first car. Recommend them to everyone!!

I love this place. They ALWAYS show love.

Collins was the best I did wonder for me

This was by far the very best experience I have had buying a car in my lifetime! Collin and Dominick did a great job for us! They Put us in a car we love at a great monthly payment and they did it when other dealerships said it couldnt be done. We love these guys and we love this dealership! I would recommend them to anyone looking for a car, You wont find better people or a better deal anywhere else.

My husband and I had a great experience buying our new Mitsubishi Outlander at James Mitsubishi in Greece. Our salesman Roger was amazing and we felt at ease right away. Roger even did research on another Outlander we were interested in at a different dealership to assure we got the best deal possible with all the options we wanted. I would recommend Roger and James Mitsubishi to anyone looking for a great vehicle at a great price. I love my 2020 Outlander and so does my whole family, my children are always trying to barrow it. Thank you, Lisa and Mike Thurston 9/14/2020

Trinity was just as determined as I was to get a car, to get me in one! Costumer service was great. Had no problems with making sure she could work with me. The entire staff worked great together to get me right, Thank you I love the car. I highly recommend James Mitsubishi In Greece !!

My wife and I purchased a Mitzubishi Eclipse Cross from James Mitzubishi Greece. Had a great experience with the help from Najea and Domenic. Najea was very friendly and helped us a lot in choosing the right vehicle for us. And are looking forward to our trip to Maine this summer. Knowing we can depend on this car to get us there safely. Thanks guys...