They treated us well and gave a good price

Love the crew here. They are honest, direct, and give good advice.

I would be remiss, if I didn’t mention the excellent service provided by Best Auto on Hillcrest in Grants Pass Oregon.As a pretty good car mechanic myself, I know a lot about what it takes to service or fix a car. Unfortunately, at this time I have neither a car lift nor a very well supplied shop area.Hence, relaying on other has become necessary. I normally hate this because I am always forced to deal with shady, illusive mechanics that provide a great deal of “Run-a-round” and “talk”, but very little results. In summary: I know I’m going to pay several hundred dollars, I’m not going to see my car for a week and I’m not really sure my car is going to get fixed correctly.Several years ago BEST Auto service on Hillcrest was recommended to me.Since then, I have had no less than a rear wheel bearing replaced, a new head gasket installed, new fuel pump and various emission controls issues.All of these issues have been repaired quickly and completely. Communication was always forthright, the service was always courteous and the price was fair.

Mr. Theakston at Best Service has worked on my vehicles for over 20 years. Hopefully I can still count on him for years to come. He is great.

Every experience is an awesome one. They are very honest I would recommend this shop to everyone

Do not take your vehicle here. Just trust me. Look at all the negative reviews. The quality of their work has gone down exponentially. Had to have the same problem worked on about 4 times. And STILL theres an issue. Im being vague but if someone wants to know, Ill tell exactly. I really feel ripped off. Go elsewhere. Youll regret coming here.

Very curious, honest, best of allThe work was done right and on time

Honesty, integrity and quality at a reasonable price. Highly recommend!

Absolutely by far the best auto repair experience Ive had!! I have four rigs gas / diesel from window regulator to brakes they will stick with the job until its right. On my diesel it had a hard to detect bad alternator. I died on the road. Had it towed into them and next day on the road again. Great fair pricing and a joy. Reception very professional!!Thank You!!

Kind. Curious, and very flexible with there customers. Will definitely tell myvfmyvfeinds about my experience..

These guys and lady are very professional and helpful with my vehicle and my budget, I recommend this place to any and all that need car repairs.

Ive taken my older cars here for the last year or so. A family-run shop with a polite, can-do attitude. They helped out with a few obscure problems with the car that other shops might not take the time for. Chip is ASE certified. The mechanics are hard-working and honest. I rarely write reviews, but Id have no hesitation recommending them to anyone.

Second time going here and wow what a mistake I left feeling more uncertain about my vehicle then when I brought it in. Since picking up my car Ive had to replace 2 hoses due to ruff handling of the parts. And now theres a new noise all within a few days of picking it up. Save yourselves the stress and money in the long run and go elsewhere to a reputable company.

Had a fuel pump out in my Dodge Ram pickup. They were very fast in fixing it, the receptionist was friendly, the price was decent and the truck runs great!!! I highly recommend this place!

Best auto is the only place i will take my car & truck . Thank you best auto.

All I can say is make sure and check your maintenance manual for your car before taking your vehicle here. They said for my 30,000 mile maintenance service that I needed the transmission fluid flushed. Unfortunately I didnt check my manual ahead of time and learned after I got home that it didnt need to be flushed. Paid for service that I didnt need, and they lost us as customers. Shame on you Best Auto. Youre definitely not best.

This truly is the BEST AUTO SERVICE in G.P. estimate for car repair was 600 this shop did repair for118. They also got me in the next day. I love this place very honest people

About to bring my 3rd vehicle there!!! That should say it all. Very fair prices, great work and Chip is always willing to explain the problem. And to go a bit further, when the repair I need is pretty simple, he tells me what the actual problem is and tells me I can do it myself! That always saves me money. Ok, Best auto is simply the best in southern Oregon, thats my opinion!!!

These folks are awesome. Helped me out with a power steering pump that had me stumped. I will refer friends and family to this shop without hesitation. Thank you Aimee and Chip.

Replaced my alternator fast and effictively. They were professional and I actually felt safe leaving my car there. Most mechanics I always feel like Ill get my car back missing parts, but not here.

I love this place Chip is the most honest person I know 2 times I had a problem and needed it fixed fast and I had my car back in the same same day.Can never thank him enough

Horrible, horrible, need I say it again. After the first visit, I even recommended them to a friend. 3 visits later, no thanks going to try to figure this out on my own now. You couldnt pay me to go back. My friend, after replacing her alternator, and serpentine belt, had the serpentine belt snap today. Big F

Quality work. fast. Friendly. Honest.

Always such great service.

Chip was awesome. Helped me out super fast when others in town had over-quoted me. Very thankful.

Brought my car in to have a broken bolt replaced was quoted $40 got a call the next day saying it was done and it was $96, I told them that that was a pretty high jump and reminded them I was quoted $40 she said she would call me back which she did a short time later saying they could do it for $60 as they had done some adjustments. So I pick it up and paid th $60. A half block down the road things got screwy and long story short the adjustments they made was to flip my alternator belt inside out and loose. It is my opinion that they are very unprofessional and will do unauthorized work and charge you for it with no prior notice. Client beware!

Took a car in for prebuy inspection. Their mechanic missed a $1100 repair now Im stuck with a car with a repair they were paid to find. Will never do business with them again.

Great job! Chip. Very honest and fair pricesThank you Chip

They always do the best work! Above and beyond!

Only one I go to.

THEY ARE THE BEST!!!HONEST AND LOTS OF INTEGRITY!!! HIGHLY RECOMMENDED!!!

Honest And reasonable chip the owner is the best

Fast and kind service

Ok place

Honest mechanic....

Unprofessional.

Fast noligable and fair