Called to check on times because there closing times said 8pm bc we needed a light fixture mount. It was 7:30pm online says closes at 8. The rude lady on the phone says no we close in 10 minutes u will have to come tomorrow. No thank you I will never do business with this place again. Im 100% for small business but this was rude and unprofessional. Also they are always more expensive.

Great inventory amazing how much stuff they have.Prices are great.Big box before big box store became a big deal!

Great as always. Many things in stock you cant find anywhere else.

These guys always have exactly what you need!

Always awesome and friendly service. If they dont have what you need they offer to order it for you.

Staff is always helpful, very knowledgeable, and they carry almost any part you can think of or can help you order it.

Good, home-town hardware store. Had the parts I needed, and the small-engine oil.

Absolutely love Pace Hardware! The best of the best work here. I promise you that if you cant figure something out that your working on, someone at Pace will be able to.

Always friendly, fast and easy to return items Ive gotten wrong. Never have a problem with this place. Love it!

Number #1 hardware store around. For the most part they have a very helpful & knowledgeable staff.. pretty organized store. Little higher in price but whats expected beats a 20 min haul to Glen Carbon/Collinsville. Be cool if they initiated some type of rewards program.. I may be unaware if 1 already exists.

Great family run business my go to for all my do it my projects and tools for work

I love this place this is truly the last place with knowledgeable service! A little pricey insome areas, but as long as your not buying in bulk its pretty close to their competitors.

Try pace true value hardware first people, they have things other hardware stores just dont have. I cant tell you how many times I have been to both the large hardware stores and they did not have what I needed. But I finally learned my lesson go to Pace first because they will have it and its a lot closer. They are family owned and operated and you dont have to chase someone down to help you, they come looking for you and even ask you when you come they the door fo you need any help finding what you need. No they are not pesky like some stores just eager to help you find what you need, I guess I must have that I need it now look when I go in. Because they always ask if I need help, just look at the specialty screw isle, they have it all!!

Always have what I need. Friendly staff

Great local store, w/ special items u cant get anywhere. Competitive pricing.

Anything you need and cant find it you will there, really nice people too

My family always, went to the Pace store. The first one I went to was in south Venice, now they are located in GC. The Pace family has been top-notch for decades 👍

Thanks John for all of your help everytime I come in! Making Steampunk Industrial lamps would be impossible without Pace.

This place has always been awesome! I grew up in Granite, always a local favorite!

Love this place. Always great service.

The cashiers look like they could use a hug. Im always anxious when I have to make a return. But I like shopping for things that other hardware stores dont carry.

Love pace. Lil Al always is on point. Willing to help me with anything I need. Also everything is so reasonably priced what is there not to love. Also support your home town business. You dont need Amazon for everything

I love going to this place especially on Thursdays because I get a 10% Senior Citizens Discount. But I think what I like the most is that I am supporting a locally-owned family business that has been in Granite City probably for over 50 years or more

Still has the hard to find parts n odd things you might need to finish that project

This store and everyone there are unbeatable. Friendly, knowledgeable, home town folks - 100%!!!!!!

Found what I wanted

Very helpful and great selection of plumbing supplies

Services are most of the time spot on. Prices are alittle stip

They always have what I need.

If they dont have it theyll get it quickly.

When other places dont have it. Pace will

They have a wide selection of everything.

If you want help from someone who knows what they are talking about and who really wants to help, Pace is the only place to go!

Convenient, has some hard to find items

Very helpful and knowledgeable at pace true value

I dont know I didnt go inside

Always a good place for hard to find things

Had exactly what i needed

Doesn’t matter if you want a replacement part for something new or old, good chance they have it. Don’t know what you’re looking for, they usually figure it out for you. Great store. Headed there right now for mower tires.

Most employees are great, but one in particular that cant handle a woman in a hardware store needs to go. Until then, sorry. One star. Dont be a jackass if my wife stops in to pick something up.

Great place to get your home repair needs! Amazing selection and someone always willing to help you out! Not many places like this left! Be sure to support these guys before going elsewhere

As usual, very helpful. They remind me of Huebners...

Helpful sales personal.

Best family owned hardware store ever. They have the materials and experiences workers that the chains dont. No idiots here you have a question, someone there has an answer. How to, what you need. And helps you save in cost and gets you quality. Greatest Gregs store ever

A very helping place

Best hardware store around if you don’t know how to find what your looking for they do, they have stuff I never even knew I wanted because I’ve never seen it at another hardware store. When it comes to crafting and you need screws/nuts/bolts/fasteners there selection is over the top, love it.

Go there when a need things

Awesome service.. friendly staff.. great job

Great place always good service very friendly

Always an excellent shopping experience. This staff will do anything to help a customer with products and advice.A much more down to earth and knowledgeable experience over any big box hardware / home improvement store!!

This store is great. You can get things you cant find at the big box stores. The help is very knowledgeable too and always there to help.

This is the hardware store to go to. Period. Our city used to have a nearby chain home improvement store who has long since closed out because you just can’t beat these people! The staff is knowledgeable about most facets of home repair and can help you get what you need. My favorite thing about this store is that, while having a majority of normal, everyday items, they also have a lot of those obscure products, those things that you only need once in a blue moon but nobody else carries! Very seldom have they not been able to help me get what I need to finish a job. AND, I never feel like I have to empty my wallet to do so. Love this store and it’s people!

The best hardware store around. Its a family run store and they will help you get what you need. Please shop local and support family businuss.

Friendly and helpful group who offer good prices and extra services like lawn mower blade sharpening, etc. They are an old fashioned hardware store of the type that is getting harder and harder to find. A solid inventory to choose from.

The BEST of the BEST!!!!! Great owner/operators, knowledgeable staff, plentiful options for the required tools, hardware, or lumber needs...

Fast friendly service. Good local folks that are always helpful. My go-to store.

A convenient place to go to get home remodeling supplies. Including some lumber

Great customer service helpful staff and amazing prices

One of the best places in town

Excellent local hardware store in a convenient location. The staff are always helpful and knowledgeable.

Great,real down to earth folks

Rude staff

Need plumbing go here. Small business owner and you speak to the owner not the manager. His wife also works here. I highly recommend

Best service Ive ever had they answer all questions get the right part or tool my favorite hardware store

Get place to shop. They help you find what youre looking for.

Pricey

Love this store, always has what Im looking for, staff that knows where and what, and willing to help

The employees were very helpful in helping me find what I needed and very courteous

Good prices and not bad selection got to give it up they used to be in Madison

Great pl6

Front counter lady could really use some customer service lessons. What a nasty attitude i started to ask for a refund. Had to tell her she was welcome as i gathered my things.She passed me my purchase and said here you go.... What a nasty personality.

They usually always have what I need and plenty of help around to find it

Very helpful and they have everything I need.....

Usually have what you need, or know where to get it! And most of the time the staff are friendly and courteous.

Everytime I am in this store I am asked if I need help finding anything.

Very unorganize store but they always have what I need

Hit this place up first, dont waste your time at the big box stores.....especially if you are looking for hard to find items.

A great store with helpful people who care

Very helpful people.

Pace True Value Hardware has all your go-to needs if you need Chrome bolts for your Harley if you need hardened bolts nuts and washers everything you need

Very helpful and knowledgeable workers.

Great for parts.4get u Lowes

Always helpful and great experience

Helpful and knowledgeable employees

Great place very helpful

Well in that dances and poles trash bags and and so on Etc

The staff here can coach you through anything

Very helpful and courteous

Need more English speaking Mexican Americans

Always very helpful

Helpful and friendly associates

They have everything you need

Friendly, have what you need

Friendly small

Greatest

A True value in hardware

Knowledgeable and helpful staff.