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Costco Wholesale
5100 28th St SE, Grand Rapids, MI 49512, United States
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Costco Wholesale
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Ma
Review №1

They have pretty decent produce and the best olives Ive ever had in my life. The employees are pretty hard to find but are always knowledgeable to get whatever you need. With all Costcos, make sure you bring a Visa card, debit card, or check to pay. You can run your total up pretty high with a full cart, Ive dropped over $400 in one trip before.Their parking lot is not great like all Costcos and you usually have to park far away from the building but at least the gas station line is not terrible.

Jo
Review №2

I love Costco!We had to stop and visit this warehouse away from home!They stock warehouses based on local demographics, so you can find things that arent at your local place.

An
Review №3

We love Costco! Been to a few different stores and layouts, this location makes the most sense. Clean, well stocked and great employees!

Jo
Review №4

This location is always slammin! Always great options. Staff is super helpful! Waiting for gas is typically a long wait but the hotdog is soo worth it!

Ki
Review №5

Store is clean. Employees are very nice. Love Costco!

An
Review №6

Great place to shop for mainly larger quantity foods and items very very busy on the weekends

Ke
Review №7

It’s Costco, what more is there to say? The quality is high, the deals are great, and the variety is refreshing. If you want unique items (especially food) and great prices on bulk, this is where to go. Costco is picky and only sells high quality items which is why they can offer the best return policy in the industry. Two things that can be pros and cons, most of their items are seasonal. So you can’t always get that favorite item year round. Because of their popularity, their lines can get very long. Usually they have good speed, but just remember to always get a cart so your not carrying heavy items while waiting in line.

Gr
Review №8

Doug at the food court made the mode delicious pizza I’ve ever had. His skills are exquisite, and he should get a raise.

al
Review №9

Never order anything online from Costco!I attempted to purchase a couch at this location. There were no longer any in stock and I was not able to purchase the display because it was still an “active” item.No worries. I ordered the couch online. It was not delivered on the day scheduled. They never called us to let us know the delivery was delayed. After spending over and hour with more than one person from their customer support, they told us that the delivery was messed up and that someone should call tomorrow. Also, if they don’t call us in the morning, for us to call them back.We called them back!After being on hold for over an hour, they were confused as to why we were calling! Still no couch. Still no date or time for delivery.Literally the worst customer experience I’ve ever experienced in my life. Go to Sam’s Club.

Ja
Review №10

You will find almost everything at Costco, prices on TVs (brandnames)you cant beatTheir customer service is A+

Ar
Review №11

Buyer beware - quality and quantity meet here. And with the solid prices on bulk items, with everything from rice to maple syrup, you had best be staring at that list if you want to avoid being sipped and sampled into more delicious quality than you intended. More than a store, an almost fey experience. Fantastic service, products, and prices make this a one stop shop you dont want to miss.

Pr
Review №12

Its costco, great place, great staff, cheap pizza.

Se
Review №13

Something about Costcos just bugs me. But they still have what I need at a good price. If only there was a better way to get in and out of the store..inside and out

Ch
Review №14

We travel. West Michigan Costco’s appear to have the most dedicated and happy employees in the nation. Just sayin’

Ci
Review №15

This was the first time Ive been to a Costco. A lot of the food is in too big of a package for just two people, but this is a store for bulk buying. I was with my niece, so wasnt able to brows much. I wish there was one in my town, we dont have any bulk stores. The closest one is more than sixty miles from us

Ma
Review №16

Christmas decorations in September! I guess they are as anxious as everyone else, and wanting to leave 2020 behind.Anyway, packed with customers, but everybody was wearing face masks (except 1 female customer).No Clorox/Lysol wipes. Lots of TriCleanz (Ethanol... or Methanol?).Cashiers and other staff were nice and respectful as always.

Ch
Review №17

Needed help with a large item. Someone who was punched out for the day helped me find someone on the clock. This person loaded it, walked it to the front, waited in the checkout and walked me out. Exceptional Customer Service!!

Ca
Review №18

I love the prices and the variety of things they carry. Loved it so much more than Sams club.

Ca
Review №19

Everyone is really nice there. There’s this employee Meghan who was super nice and helpful! The place is super clean and well kept and easy to navigate. Definitely recommend!!

Ca
Review №20

We love Costco! The cinnamon streusel bread is almost gone after 3 days!

Ja
Review №21

Couldnt use MasterCard so left our stuff there...will know better next tim

Te
Review №22

Worst parking lot ever. Real busy on a Saturday. Pick a different day next time for sure. Once inside its not bad.

Sh
Review №23

Always love a good Costco. No problems finding anything and checking out was quick.

Be
Review №24

Everyone was friendly the store was stocked and clean. The cashier and cart people worked as a great team.

Mi
Review №25

HORRIBLE!!!! First time there after already signing up for a membership online (big mistake).Cashier was extremely rude and acted like I was nothing more than an inconvenience when I had my membership number but not my card. I told her I didnt see a service desk when I entered and she rolled her eyes and sighed. She pointed to the EXIT and said thats where the service desk is. Why is at at the exit that is completely separated from and not visible to the entrance?She then complained to me about having been there since 10 AM (it wasnt even 6 pm...) and was very short with me but expected me to empathize. Yeah, no.Then there was no indication that they ONLY accept Visa Credit or Mastercard Debit... So, I asked to suspend my transaction so I could get my other card out of my car. They couldnt suspend because apparently, like their credit acceptance, are archaic with their technology elsewhere in the store.I get my other card and I cannot run it as credit, because MC is only accepted as debit 🙄 and I cant run it as debit because I dont have my PIN on my brand new card... (yeah, thats my fault but come on. Why should it be so difficult?!)The entire experience was horrible and my 2 year old had to leave without the crocodile she fell in love with. Get it together Costco. Leave the stonage. Upgrade your systems. Become more inclusive. Also, train your employees to not blatantly complain to the customers about having to work an 8 hour shift (poor thing)... Or, you know, just be decent toward customers in general may be a good start.I will never step foot inside of another location, let alone this one. Get it together...

Kr
Review №26

This is a well stocked Costco, Id say medium sized with easy parking. The gas station has never seemed too busy in the 5 times Ive been here.Employees are friendly and easy to find. At 11am on a Saturday the store is clean and organized (which is not always the case for all Costcos). It really didnt seem too busy, but that might have been the snow. Bathrooms and Cafe were clean too.

An
Review №27

Great stuff, would love to see more organic stuff though.

Am
Review №28

Love it hereSome what friendly staff and just about anything you could want in bulk. Cant beat it

Ni
Review №29

Great selection of stuff but not a lot of variety because it is a bulk store so they obviously carry what will sell more so not many reduced fat/healthy options. Very surprised it closes early at 6pm on a Saturdays. This ones food court is not quite as nice as the others: no kiosk for fast ordering and the onions in the machine were bland and kind of slimy.

Ti
Review №30

Gotta stock up! Great items at great prices

Pi
Review №31

This was quite the experience! I absolutely Love Costco? 💯🎯. Me & My daughter went in and I kinda lost my mind, but just a little bit! 🤫🤗

Ja
Review №32

I like it a lot, I really like the Vision area, Manager Phil you rock! He picked out 2 pairs of glasses, which I am so happy with! 🕶️

Ap
Review №33

Just when I think I dont need something from Costco, I remember I always need something from Costco. I am happier when I am here. I will invent reasons to shop at this store. I buy their store brand everything and quality is fantastic. #myhappyplace

Ci
Review №34

Always well stocked. Employees are helpful and quick.

ro
Review №35

Went to buy food at the register and I use and found out there is only one register to buy food with cash. How inconvenient is that, really wish they would change it

Na
Review №36

Great warehouse. Usually steady business, can be ridiculously crazy at peak business times. Staff is always helpful and friendly, and I can usually find ALMOST everything I need here. Usually a few things that are either sold out or I just assume is not carried at this location.

Ma
Review №37

Best Costco Ive been too, nice staff and great selection

Am
Review №38

LOVE this Costco! Staff is also very helpful.They have a great selection of fresh seafood. If you are looking for fresh king crab, shrimp, lobster, or walleye, this is the place to go. Their steaks are top notch too! I am also impressed by their selection of Keto/Low Carb products. I highly recommend Costco to anyone, even if you are a family of 2!

Da
Review №39

Great prices for gas. More than pays my membership for the year. Costco is a great place to shop with quality items. Ee are seniors and love to use their store.

Al
Review №40

Mack the cart guy is great! Saw us struggling and helped at exactly the right moment. Thanks, Mack!

A
Review №41

This place is way better the Sams Club! I love that they focus on good healthy food. I always feel I get more for my moneys worth. Keep up the great work.

Pu
Review №42

The store manager, Jennifer, was extremely rude. We agreed to disagree on an attempted store purchase but in closing she was laughing at me, rolled her eyes at me, and held a cynical tone. When I asked her for the store managers number and asked for a card she said “no”, to which I asked if I could borrow a pen and paper and she laughed and again said “no”. Makes you think twice about ever using Costco again, plan to cancel my membership.

Fr
Review №43

Excellent customer service when applying for costco card.

Go
Review №44

Loved it felt like a kid in a candy store lol. They had everything.

De
Review №45

Its Costco. Good variety of items. Great alcohol selection. Great about mask mandates.

Ge
Review №46

Had a limited selection of printers. Went elsewhere.

Br
Review №47

Awesome place. Great staff.

Oo
Review №48

Awesome selection of 🍲....latest 🍜 organic lentils with spices

Ni
Review №49

It’s Costco. It’s great! Gas is high quality and cheap. Pharmacy has great techs and excellent prices. They treat their staff really well. Only problem are the entitled boomer customers that crop up from time to time. Annoying, but time will sort that issue out.

Ro
Review №50

100% mass chaos there. I’ve been to plenty of other Costco’s that are better ran and organized. Cashiers are rude, and getting help is almost impossible sometimes for things.

Ka
Review №51

Good products, good prices, easy checkout

Tr
Review №52

Costco is my go to for bulk buying items for my business as well as personal. Best deal ever on optical, get my prescriptions from them also, love fish and the pricing is better than area markets most times

Na
Review №53

Costco as a whole is awesome. Though, People have a freaking staring problem here. Seems most of michigan.. someone could get knocked out easily. Ya all got staring problems

fr
Review №54

Good prices. Check the perishables!! Sometimes the cucumbers and other fresh fruits/vegetables are soft. Great place to shop.

Kr
Review №55

Prices were high and they didnt have alot products like they use to.

Ku
Review №56

Love this place. Super nice and helpful

El
Review №57

This Costco has a great location, great store organization, efficient and friendly employees among other things. I live in-between this location and the one in East Lansing, and this one is better in each of these categories.My family got our flu vaccinations here and the process was quick and easy. We made appointments online, filled out our paperwork at home through the website and were ready to get in and out efficiently. During the COVID-19 Pandemic, they have been taking proper precautions for both customers and their employees. I drive a little out of my way to go to this location because they do a fantastic job. I also like the reputation Costco has in taking care of their employees, and so I feel better making purchases here.

Da
Review №58

Please tell me what is great about this place? Maybe price is cheaper than other places, but not by much. A few things are not great:1. There is no selection. Ok, I understand offering selection is not the primary goal for Costco, but come on, there were only two choices for toilet paper? Both soft kind?2. The roast chicken is affordable, yes, only for 5 bucks. But it was so flavorless. In comparison, the chicken at Horrocks Market is substantially better, and it was only 3 dollars more.

T1
Review №59

Good place for getting a lot of one thing for partys

Mi
Review №60

First visit. A lot of great deals. It was fun.

Wi
Review №61

Clean business, friendly staff, competitive prices. Just wish they would sell diesel fuel at the pump.

a.
Review №62

Have been 2 a Cstco in many states and find their service very consistent.

Mi
Review №63

Love this store do not like to pay the shop seniors are on a fixed income

br
Review №64

Great pizzas, everything you want they have

Sp
Review №65

Always find what Im looking for and amazing fresh fruit.

Ro
Review №66

Some good deals under the roof!

Da
Review №67

New self checkout is helpful.

Bi
Review №68

I have been an Executive Member for many years and purchase products for our office and our home. Really dont like the policy limiting products to one purchase. Doesnt work for me because I have to make multiple trips for important items.

Su
Review №69

My favorite buy is Tortilla crusted tilapia (frozen) by High Liner. It is the most delicious & easy fish fillet (pan fries so easily) that I could only find at this Costco. If you shop here, you must try them. Sadly Costco in West coast doesn’t carry these.Great clean Costco. I shop here every year when we visit Grand Rapids in Summer. On July 31, 2019, there were about 10 tasting stations inside the store. I’ve never seen that many at a store for last 15 years.We purchased Sealy Queen mattress and it was best price for the exact same mattress among many retailers ($800 or more lower) and was able to get a help to load to a flatbed cart.Great selection of toys and offerings.

Me
Review №70

So many good quality items to try!

Ro
Review №71

Good prices for bulk items. Otherwise its just ok.

Pa
Review №72

Very disappointing that they only sell the pot pies seasonally. I know many people that are Cosco members that feel the same way

Ch
Review №73

Love COSTCO! They always have some unexpected treasure or deal going on. One of the best places for keto friendly shopping that I know of; including bread and hamburger buns.

Jo
Review №74

Sams club has alot of the same items for cheaper.

Ke
Review №75

Good stuff at low cost

Ni
Review №76

Lots of good deals, not to mention at the first sign of a rush to check out they opened more Lanes. Most places just make you wait.

ED
Review №77

Very good bargains. Great bulk deals.

De
Review №78

Costco has a wide selection of goods. You will find that some things are seasonal, so you may want to pick them up when you find them as they might not be there again for some time.

Ja
Review №79

Great prices, great people! If you dont have a membership, talk to AJ at the service desk and he will help you the best!

Ma
Review №80

Good deal but better if you avoid peak shopping times because its extremely busy.

Ru
Review №81

Love costco. So much cheaper in the long run

Ki
Review №82

Its costco lol Great deals and food is fantastic,both fresh and frozen 😊

ry
Review №83

Who doesnt love this place. I once heard someone say if you cant buy it at or through Costco you dont need it

Ke
Review №84

First time purchasing with new membership. Nice!

Je
Review №85

Really good Costco. I live in Muskegon and drive up every now and then since they have more then Sams club offers.

Ke
Review №86

Costco for this trip was pretty awesome. Scored 2 iPhone 12s for wife n son on a BOGO deal at the kiosk. The associates were pleasant and on point. No complaints! Good run this time around!

Ja
Review №87

Love this store. People are helpful and although lines can be long, having two at each register makes it go super fast. Also love their focus on safety!

Li
Review №88

Our family always go to Costco...whats not to like!!

Li
Review №89

Great staff. Clean, well run location. Amir was very patient with my dilemma, very helpful. Just too far away so I only visit if Im picking up someone at the nearby airport. Would love to see a Muskegon location. Thank you.

R.
Review №90

Fantastic, nobody has better prices for Optical eye examines and frames . Compare prices.

Ja
Review №91

No canned sweet corn! Been weeks. Now you are saying catsup is seasonal. Ha ha haEveryone else has it. And some will say (then buy it elsewhere). I did! Still disappointed after driving an hour one way and Costco not having what we need under one roof. :(

Ro
Review №92

Mist if the time everything I need.

Ho
Review №93

Great place to shop on 28st.Early in the morning.Grand Rapids, Michigan

Ba
Review №94

It was great alot of sales

St
Review №95

Retail quality at wholesale prices and a far greater selection than what Sams Club in Grand Rapids has to offer, and the 28th St. store is a much cleaner store l might add.

Di
Review №96

Great place to do wholesale shopping. Great deals on food and clothes. Loved working at when I was in high school back in 2013, it was a part time job but it did pay my rent. And the discounts were huge.

st
Review №97

Lines were long.....Other them that every thing was amazing.

Do
Review №98

Found everything we wanted, and more. Great associates helped locate and obtain bakery products. Yumm!

Vi
Review №99

Great prices. Fast service

T
Review №100

Similar to Sams club. Little different items. Traveled to Michigan and went to costco. Picked up some nice boots. Lots of good clothing for cold weather. A lot colder than Arkansas.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:5100 28th St SE, Grand Rapids, MI 49512, United States
  • Site:http://costco.com/warehouse-locations/grand-rapids-MI-784.html
  • Phone:+1 616-233-4401
Categories
  • Department store
  • Warehouse store
Working hours
  • Monday:10AM–8:30PM
  • Tuesday:10AM–8:30PM
  • Wednesday:10AM–8:30PM
  • Thursday:10AM–8:30PM
  • Friday:10AM–8:30PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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  • Walmart Supercenter5859 28th St SE, Grand Rapids, MI 49546, United States