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Floor Coverings International
929 N Val Vista Dr #111, Gilbert, AZ 85234, United States
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Floor Coverings International
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Ja
Review №1

Floor Coverings InternationalDebra deFisser, OwnerTerry Pearce, Design AssociateI asked my friends for floor covering company recommendations. My friend, Betty, recommended Floor Coverings International with high praise. My husband and I now totally agree with Betty.Terry Pearce, Design Associatewas our consultant. Terry is professional, polite, kind, and a good listener. Terry was patient with our indecisive debate over carpet, tile, natural stone, or wood flooring.Our dilemma went on for a few months. Terry presented us with multiple choices discussing all the pros and cons and brought us samples to try out in our home. Then he left us alone to think. That was exactly what we needed.Once our decision was made the ordering to installation date was smooth.I have waited ten years for new baseboards. The installer was excellent. He was expert at demo, installation, and clean up. All accomplished and beautiful in one day.Richardo and his son were our carpet installers. The were outstanding! In a single day they removed all of the furniture from every room in our 2400 sq ft home! Nothing was damaged! Not even my china or crystal! Carpet removal and installation was expertly done. At the end of a very long day of hard work every piece of furniture was returned intact to its original place!! I have never seen more skilled hard working men. Not only that but they were joyful as they worked smiling and singing at times. They were very kind to my husband am I!Cameron came in to do the touch ups and grout work to tie everything together. He was always cheerful and attentive to his work.All-in-all our experience with Floor Coverings International was a very positive experience. We absolutely made the correct carpeting choice for our home. It looks so beautiful!We are very satisfied customers.We would recommend anyone looking to do new floorings to go with Floor Coverings International.Submitted by: Janet Kiefer

Mi
Review №2

I highly recommend Floor Coverings International Chandler-Gilbert. I reached out to Floor Coverings International since they are close to home and they have high ratings on Google. I was building a recording studio in my home and I needed a nice floor to bring it all together. Brooke Salanga was very helpful in guiding me to the best selection for flooring. The price was very comparable as I did check several other flooring services. The work was done in a very timely manner and I am very pleased with the result!

Su
Review №3

A great company to do business with! Our design associates expertise and assistance was a fantastic help. The installers we’re the best. Extremely professional and hard working and came on time. The quality and the look of our new flooring is wonderful. I’d recommend Floor Coverings International Chandler-Gilbert to all my friends, which I’ve already done.

Le
Review №4

After exploring several flooring company options, we landed on Floor Coverings International. Brooke was friendly, helpful and guided us to a great product! She walked us through the process and communicated well along the way. Given supply-chain issues across multiple industries, we were pleasantly surprised to have a only a few short weeks from order to installation. We are so pleased with the outcome!! The color worked even better than anticipated and the pad and carpet quality are wonderful. We have a large space with heavy furniture and a curved staircase that is tedious. Despite the difficulty of the job, the installation team had smiles throughout and did a great job from start to finish. The difference in price to “cost-effective” alternatives was minimal in comparison to the quality of product and professionalism encountered! Highly recommend and will use for future flooring needs.

Br
Review №5

If I could give 0 starts, I would. Picked out what we wanted at one place that only sells flooring and now we are getting bids for installation. We got 4 bids, and Floor Coverings International is $10,200 (50%) over the highest of the other 3 bids. If that isnt enough to run and never look back what is?

Di
Review №6

Deb and her team were absolutely amazing! Their communication was top notch and their work was even better. Im a little OCD and I asked them to touch up areas that most probably would never have noticed. Deb had her crews walk though my punch list and they were positive and focused on my happiness. The tile work in the kitchen could only have been done by high quality craftsman. I could not be happier.

Em
Review №7

Before I was even half done paying for my turf, I was recommending this company to people. I was not even in town when they installed my turf. I trust them completely. My backyard was literally a weed jungle prior to getting the turf installed. Not a solitary weed has returned. They do stellar work at a fair and competitive price. They were not pushy or just after another project for money. They truly cared about my project and about me personally. If I ever need turf again in the future, I will not even bother getting quotes. I will go straight to Floor Coverings International. They can help you finance your project, they honor those who have served in our armed forces, they are honest and kept every promise, they are responsive, no question is too small, and I have zero hesitation in not just recommending them to you, but imploring you to use this company. My yard was WAY, WAY worse than the before picture I have included here. It was pest-grade weeds as tall as me. A jungle. Floor Coverings International did a miracle, and they are an honest company.

Ca
Review №8

After a long and frustrating hunt to find a reliable tile installer, we came across Floor Coverings International. They were quick to respond, quick to schedule, and showed up for a consultation when they said they would. They over-communicated and were so helpful. We worked with Brooke and she was fantastic. She gave great insight and went above and beyond to make things easier for us. We appreciated the extra work put in by her. They were able to schedule our installation relatively quick compared to other companies we had quote our job and then bumped us up even sooner when someone else needed to reschedule. We were thrilled to get done even sooner. The after installation care has been top notch so far as well. We had a couple of things we wanted fixed and Brooke helped us facilitate that quickly as well. You get what you pay for and we are glad we paid a little more to get a lot more and we now have peace of mind that they’ll stand by their work should anything go wrong in the future, although we don’t think we’ll have any problems. Hector did a fantastic job with our installation.

Jo
Review №9

We love our floors and our experience with Floor Coverings International was the best. We had 3 quotes and Darcy was the only one who came prepared to sell. She provided samples & them took pictures of the rooms showing what the flooring would look like. It made our decisions so much easier. The crew who came to install the flooring was just excellent. They finished quickly and left our house free of any floor debris. Overall, I cant say enough good things about them.

Su
Review №10

I highly recommend floor coverings international Chandler/Gilbert! I reached out as they had high ratings on Google. Brooke is the best! She communicated extremely well and made sure that I was completely satisfied. The tile guys were particular and detailed! My floors look amazing!

Is
Review №11

Highly recommend Floor Coverings International Chandler-Gilbert. A family run business that provides exceptional & personalized service every “step” of the way. It was great to have the design associate come to our home and bring lots of samples, so that we could determine which looked best in our lighting and aesthetic. Once our decision was made, we were given a very fair price, and an installation crew was sent our way. Their professional crew was punctual, hard working, and their outcome resulted in a beautiful, new, floor that we couldn’t be happier with!

An
Review №12

I gave Design Associate Darcy Sell at Floor Coverings International in Gilbert a check for $1000 over a month ago to order tile for my dining room. Since then I have not heard a word from this company. I have called and left messages trying to get some information. I also texted with no response. I just want to have some idea of how long (weeks or months) delivery of the tile from the manufacturer will take.Update. I received a call from the owner who apologized and gave me an update.

An
Review №13

Had pet turf installed and our babies love it and it looks beautiful.It looks and feels like real grassDarcy was hands on with great follow thru. I would highly recommend Floor Coverings International for turf installation

Ba
Review №14

Our family had the great privilege to meet and work with Brooke on a recent floor installation for our family room. The mobile approach in working with Floor Coverings International was a key factor for us. Seeing the product next to our furniture and in the natural lighting of our home was excellent. Brooke sought out our preferences and goals for this installation and then promptly brought in multiple samples matching our thoughts. What was most helpful to me, however, were the insights, suggestions and considerations that Brooke’s expertise brought into our final decision. The installation was timely, and those removing the old floor of carpet and pad methodically installed our new floor with precision and professionalism. We are very pleased. Have already requested new quotes from Brooke on other places in our home. This is a quality company providing a high caliber product. All of the positive reviews online directed us to investigate this company. They are legitimately invested in meeting customer needs. Thank you, Brooke!!

Vi
Review №15

Fast installation, friendly personable staff and our floors look gorgeous 😍

Em
Review №16

Amazing customer service!!! Deb was so helpful and fun to work with. The quality of the workmanship was beyond my expectations. The installers were very pleasant and very hardworking. They were very respectful of my home. The only hiccup was they had to start a day late. While I was not happy, the owner (Deb) called me first thing in the morning to explain the situation. They started the next day and still completed the project in my timeline before Thanksgiving, and the flooring is beautiful. I forgot to post this review until now, but we are still recommending this company to everyone!

Ly
Review №17

I needed to replace all flooring except for tile in my house. Amy showed up with samples for hardwood, vinyl flooring, and also carpet as I had requested. We did not find the perfect match so she came another day with more samples. Amy was very patient as I decided on the luxury vinyl and carpet. She came again with all the contracts and carefully went over the scenario from start to finish. Once installation was scheduled the installers showed up and got started. They moved all furniture (we had already removed breakables, anything on shelves, etc.) and replaced according to my wishes. The vinyl installers were different than the carpet installers so it gave us time to move items from room to room. As with most projects, there were a few issues. I was impressed with the repair person who came out to fix the problems. He was efficient and did a great job. The owner of the company came by to inspect and make sure everything was done to satisfaction. Amy contacted me several days later to make sure everything was as expected and that we were pleased with finished project. I am pleased to recommend Floor Coverings Intl Chandler Gilbert!

Ji
Review №18

We had Amy with Floor Coverings come to our home for a consultation on doing a tile job in one of our bathrooms. We loved the samples so much we decided to get our whole house done! We went with a porcelain tile that really opened up our floor plan and brightened up the place. A few weeks later, the project started. We ran into a few hiccups and confusion to the logistics of the project, but Deb and Amy were there to talk through it and resolve those hiccups. They truly cared about the work being done and listened to us when we had any questions. We will recommend this company as well as use them again for any future projects. Thank you!

Mi
Review №19

We had been looking for flooring ideas from several stores. We spent a lot of time looking at a few big stores and then we heard from a friend about Floor Coverings International Chandler-Gilbert. I wish my wife and I had just gone to them to begin with. It would have saved me an incredible amount of time and stress. They brought a mobile showroom to our house. I had assumed there would be a charge, but the entire consultation was no charge. They brought in many samples, showed them to us next to our furniture and cabinets, and removed our stress on selecting a product, since we could see how it look in our own home.The installers were very professional. The floors were finished on schedule and look amazing. We have done many home improvements and the experience with Floor Coverings International Chandler-Gilbert was one of our most pleasant experiences. I highly recommend Floor Coverings International Chandler-Gilbert.

M
Review №20

Darcy was very helpful and spent the time with us to make sure we were happy with our choices. Although there was a hiccup with an order for one room, Deb quickly handled the issue and got us back on track. The installers were very nice and respectful. It is nice to know that our purchases are under warranty and that FCI stand behind their work.

St
Review №21

We had water damage to our upstairs flooring. The owner Debra had her team come out as soon as we called them to get us a quote and get started. We were very pleased with how it turned out and how fast they got it done. I would highly recommend Floor covering international chandler gilbert.

Br
Review №22

Fantastic work! Floor Coverings International completed a backsplash tile job which was partially completed by another company (counter-to-bottom of cabinetry), they matched the tile and grout exactly and the completed work (top of cabinets to ceiling) came out perfectly and is indistinguishable from the pre-existing tile. We highly recommend, and ask for Brooke, she is very responsive and engaged throughout the process.

Al
Review №23

Wonderful experience. Amy provided us with exceptional professional service and had the work performed exactly as promised. I would highly recommend Floor Coverings International. Prompt, reliable, reasonably priced.

Ba
Review №24

Lack of communication and installation problems cause me to take them off my list of businesses to call or recommend. We have called 3 times to try to get problems from carpet installation at my mother in laws house resolved.Installation was late because the manufacturer didn’t ship on time. Understandable but the lack of communication is not. Even so we took this in stride because of the times we live in. The lack of follow through has been untenable for us as we are trying to sell this home. There has been no communication to us about fixing the problem! We are very unhappy at this point! This is holding up the sale. This contractor is not reliable.

Ju
Review №25

Worked with Debra and team when they were redoing my familys place in AZ, and we couldnt have been more pleased with the quality and service! Not knowing very much about home remodeling, we were drowning in endless online searches. Debra came in and gave us some great options, all with fair and reasonable pricing, and answered all our questions and concerns with patience and care. The work (carpet and tile) turned out great, even better than expected - and best of all, everything got done within budget and timeline. Highly recommend! :)

Da
Review №26

I put the fake grass in my front and back yard and it was awesome! I was as a bit skeptical at first since the primary business if flooring. They had great reviews and references. Im very happy we went with them. We also had them do pavers and they turned out beautiful. They had great service, cleaned up every day, and were punctual. Thank you for everything

Ja
Review №27

Great team. Great work. Great price. Cant be beat. The sales associate Darcy, the owner Deb, or the foreman Brian, could always be reached via phone call or text. We had about 1200 sq ft of concrete, 1000 sq ft of turf, 9 tons of rock, curbing, irrigation and plants done at our house. They are invested in you and your project. The head landscaper even met us personally at the nursery to help us hand pick plants that would thrive in our backyard. 100% would recommend to anyone looking to upgrade or renovate their home.

Ke
Review №28

I highly recommend Brooke Salanga if you need help with your new flooring. She was available right away and she was honest and very easy to work with. I felt like I was working with a friend. My carpet looks great and feels amazing!

S
Review №29

Love my new vinyl plank flooring. The product is high quality and the install was quicker then expected. Brooke has been a great communicator and is very knowledgeable about the products. I would highly recommend their services. They do great work 👍

St
Review №30

Echoing the sentiments mentioned in earlier reviews on Floor Coverings International Chandler-Gilbert, they definitely know their craft! They take pride in their work, are professional, communicate well, and follow through on promises. As we were planning our project to re-do the floor in our entire house, Debra and her team were with us every step of the way.When the project commenced, they moved the furniture as promised and took great care of our belongings. Debra as the owner has been great answering all of our follow-up texts and even came out to the house with her design associate for the final walk through.We found them on Home Advisor and are very happy with the value they provided on this project. We would definitely recommend them to our friends, family and the whole Google audience !

Ca
Review №31

We were very happy to work with Debra and Darcy. We were in a time crunch and we needed new carpet and our tile cleaned within a week, and they delivered!!! The tile and the new carpet looks great and everyone was very nice. I would highly recommend Floor Coverings International!

Br
Review №32

Debbie we absolutely love the floors the guys did great and was very quick with the work. We had one little issue along the way but the problem was fixed and resolved by the end of the day. The guys had to come by and do some final touches and they came within a few days. Overall great company will definitely be using again

Sa
Review №33

Floor Coverings International is A+. They came to my house with samples and explained everything from start to finish. A few weeks later, I have the flooring I wanted. The installer was amazing and I am beyond thrilled! Brooke is wonderful to work with and I highly recommend this team❣️

Jo
Review №34

Beautiful job. Personnel friendly and helpful.

Pa
Review №35

First I met - she was an amazing consultant and salesperson! She was responsive every time I had a question, then Victor came and installed my tile - Wow!!!! Best in home serviceman I’ve ever had-he told me how long it would take - and he was right on the money - and he was the neatest installer, he literally backed out of my home, on his knees wiping the floor from bathroom to front door - I highly recommend Floor Coverings International 😃

An
Review №36

Everything from the purchase of our new carpet to enjoying it still almost a year later. My first child learned to crawl and walk on it. Thank you for everything.

Ja
Review №37

Debra and her team were great to work with. The whole experience was awesome. The service was spectacular on time, on budget and on point. The flooring looks fantastic.

Fa
Review №38

While they didnt perform any work for us, Brooke provided an honest and up-front estimate of our situation over the phone and saved us a ton of time and money. We will be visiting with her for our next flooring project, for sure!

Vi
Review №39

I had a fairly small project, just one room. Brooke was fabulous and her enthusiasm for my little project was truly appreciated. She knew exactly what I wanted and helped me choose the right product in the right price range. The installers were kind and courteous. And very neat. I would recommend this company to anyone looking for excellent quality and and an exceptional experience. From start to finish was less that a week. And I love my new floor!

Ga
Review №40

If you are looking for quality flooring and a great installation, look no further! They were very professional and helped us find the best flooring for our needs. I really appreciate how well they took care of us and answered every question. But, I cant say enough good things about the flooring installers who were all very experienced and qualified. I could not ask for a more perfect installation job. They really know how do do quality work! My wife was nervous having strangers into our home and the entire interaction with Floor Coverings International Chandler-Gilbert was awesome.Like

A
Review №41

We were delighted with the service and product that we received from Floor Coverings International. From the initial design consultation all the way through to the installation, everything was top notch. Debra is extremely knowledgeable about the products and has an excellent eye for color and design. The installers did a fantastic job! We didn’t have to lift a finger; they took care of everything. We absolutely love our new carpet and highly recommend Floor Coverings International for all your flooring and design needs.

Br
Review №42

10/17:After having a follow up discussion I feel much better about this situation. Turns out that Deb and I werent on the same page before this conversation. We were able to discuss the project and I was able to voice what was disappointing for me in the end and why I was unhappy. Deb was genuinely apologetic and offered some compensation for the delay.10/8:First, I would like to say that I fully understand the COVID presents many challenges for many companies and their turn around time. Ive really struggled with writing this but I believe others should know.Two SIMPLE things would have made this a 4 star review:1. If they would have communicated the delay and been more transparent with me.2. Even a small compensation showing acknowledgement for project delay versus telling me I got a smokin deal for mistakes that had nothing to do with me.If you do use this company, I highly recommend that you enforce them to add a completion date to your agreement and include a clause containing a dollar amount that will be deducted for each day that they are late.Details are below for those interested:I was very impressed with Darcy who came to my home at the scheduled time and presented herself as very knowledgeable and friendly. We asked if they could have the project completed in about 2.5 3 weeks and were told this would be possible. The materials arrived when expected and the project was set to be completed on time over the weekend.Our property was vacant at the time of the project and started on a Friday when I stopped by the property that evening most of the project had been complete but I also noticed carpet was replaced in 2 closets that was not supposed to be redone. I figured, no big deal because companies typically order enough carpet for accidents, etc and notified Darcy to ensure this didnt present any issues.. Darcy reassured me that the installers would be back on Saturday to finish the job as she had not heard otherwise.Fast forward to Monday when I was able to go back to the property and supposed to have tenants moving in that morning and no movement has been made to the flooring. Unfortunately, I had to be the one to notify Darcy of this. The reason? The 2 closets they replaced the carpet in that were not included as part of the project shorted them on supplies. Still, Darcy reassured me this would be done by end of day Monday. By the end of Monday the project was still not complete and I again had to notify Darcy of this.The issue was then escalated to owner Deb who tried to sell me on the idea that I was getting added value to my property and that she wasnt charging me for it. This project was not completed until Wednesday evening. That was 4 days later than reassured and technically 5 if you want to factor in that my tenants couldnt move in that morning.My biggest complaint and why I wont use this company again:1. The lack of communication and transparency. I had to chase Deb and Darcy around and was constantly the one notifying them that the project had not been completed. They had multiple opportunities to turn this experience around and never took advantage of them.2. I asked for compensation considering that the project was late and Deb told me she would look into this. Her final offer was $200 off a future project. According to her, I received over $700 worth of free carpet and labor.Im sorry but this is just not the way you do business. You admit your faults to customers and youre transparent with them. No value was added to our rental and we lost out on an entire months worth of rent because of this delay. Again, if they would have simply been honest, communicated with me and even given me a small price off the final payment, this would have been a 4 star review.

br
Review №43

I worked with Debra and her team to redo the flooring for several rooms in an older vacation home. Her method made it super easy to start with a nice broad selection of choices, brought to me, but then narrow down very efficiently. Debra really listened to what my needs were and made great suggestions beyond what I had found on my own. We did both wood and tile floors, and the quality of the materials and installation were top notch. My style is mid-century, and Deb had plenty of choices, but her selection covers a broad array of styles. Floor Coverings International Chandler-Gilbert were fantastic to work with. I would highly recommend them.

El
Review №44

I had called 3 different quotes for my backyard. And when Brooke came out to give me an estimate she was very professional and on time. It was very easy to come to an agreement. The job was underway and the crew came in on time and worked and worked and worked under the PHX sun. They worked so hard for about 5 days and this was not a small backyard. My backyard turned out great. Issues will always appear but how you take care of issues is how a company separates from other companies. And floor coverings international paid attention to every detail I wanted . All my expectations were met and exceeded. Would highly recommend this company for any of your backyard needs. And if they work like this on the indoor side of it then you can expect a first rate treatment. Thank you Brooke, Debbie, Mike, Misael, and each and every worker that transformed my backyard to what it is today.

Ji
Review №45

We selected Floor Coverings International Gilbert. We had them install carpet in 3 bedrooms and our stairway going upstairs. The carpet looks beautiful and the cushion underneath feels great. We had them also install engineered hardwood over our existing tile. The install looks awesome and the installers were fantastic. Deb held our hand during the initial design consultation and stayed involved throughout.

Ma
Review №46

Christine is a lovely salesperson. When it turned out that we had fallen in love with a product that the company did not carry, she didnt miss a beat in being willing to install the floor anyway, with us getting the product from Floor and Decor. We did have a small misunderstanding with the transitions where we understood and clearly saw a line in the quote for the material to be provided by Floor Coverings International but that misunderstanding paled in comparison to the care Christine took personally running to Floor and Decor to pick up the materials needed, not once but twice. This is particularly refreshing and was very kind given we live 40 minutes each way from the store. The gentlemen who installed the floors - John, Steve, and Steve - were amazing. They worked diligently - no long breaks, did a beautiful job laying the floors exactly the way we wanted them, moved all of our stuff with care, and in the end stashed the extra supplies for us since neither my husband nor I were able. We had a small plumbing issue that we had to get fixed immediately but just as Christine had promised, the cost was covered. We were a little confused by how unnerved the lead gentleman for flooring seemed about working with plumbing as we would anticipate he does it every day but no matter, it all turned out well. Our only suggestion for improvement is better communication. Christine was excellent at responding to our questions by text and phone....no reflection on her. But we found ourselves having to do all the heavy lifting ...Wheres the contract? Are the guys coming when we requested? etc. This information while forthcoming came after we prompted. If this is the worst thing I can say about our interaction then you know why Ive rated the company so highly. We have other work which we are contemplating. As I told Christine, Im keeping her number in my phone for future work. She and everyone else was so nice to work with. It felt human and not just a transaction where they cared about us as people in addition to the job. Thank you.(Score 9 out of 10)

Kr
Review №47

Professional, prompt, easy to communicate with, organized and excellent work. We used them for outdoor pavers/driveway extension and indoor tile work

Fr
Review №48

We selected Floor Coverings International Chandler-Gilbert for a large tile job. The job hit a few small bumps in the road due to some unforeseen circumstances, but as soon as the owner, Debra, found out about the problems, she could not do enough to rectify the situation. The floors are beautiful and I would absolutely use them again. The installers were pleasant and cleaned up each day. We did have some dust throughout the house, but after a good cleaning the house looked great. I appreciate all the time they spent with my wife, making sure she was happy with all aspects.

Se
Review №49

I had indoor/outdoor carpet installed on my back patio. The product is beautiful, they did an excellent job on the installation and came on time and cleaned up when they were done! After there were some very minor issues that had to be repaired and Brooke and the repair folks were prompt, completed the repairs promptly!!! I couldnt be more satisfied. I would definitely recommend them for your carpet needs!!!!!!!!!

La
Review №50

We were very happy with the service. They installed a backsplash in our kitchen. The design was fantastic and the installation looks very stylish. What really impressed me however, was after the installation, Two of our power outlets were not working. I called the owner(Debra) and she was out there that night to evaluate. They sent an electrician the next morning and had everything working. The owner covered the cost of the electrician and were very focused on my happiness. I would highly recommend.

Pa
Review №51

This was our second installation with Floor Coverings International Chandler-Gilbert. We recently moved and had them upgrade all of our flooring. Both times they exceeded my expectations. They visited with me at my house and helped me select the perfect flooring for the decorating style I had had in my head. We are also making other cosmetic changes to the home. ie paint, rod iron, stone, etc. The owner followed up with me throughout the process to ensure everything would be, and was, perfect. They gave me one price that included tax, moving of furniture, tear out, haul away of old, installation and the product. The installation team was incredible and were very professional. They had a great eye as well for design/installation. A big thanks to Floor Coverings International Chandler-Gilbert. Im a very happy camper with my new flooring.

Wi
Review №52

Courteous, professional, excellent communicators, detail oriented, and accommodating are the words I would use to describe the service I received from Floor Coverings International Chandler. Deborah, the owner, came for the initial inspection. She helped us pick out the right color and communicated clearly throughout the entire process. This is very important. I had a problem with a different contractor who communicated by text messages, which resulted in misunderstanding and conflict. But with this company there were no misunderstandings. The workers were neat and considerate. Carlos, the job boss, communicated very well before, during, and after the job. The workers worked quickly but at the same time they took time to get the job done right. They spent extra time cutting and fitting the flooring on the steps. They laid a pad down underneath the flooring, which the original flooring did not have. The finished job looks terrific. I am happy to give my wholehearted recommendation for Floor Coverings International Chandler to anyone needing new flooring.(Score 10 out of 10)

Ry
Review №53

We updated our entire house with new tile and carpet. We are very happy with Floor Coverings International of Chandler-Gilbert and highly recommend them! Deb and her team were very engaged and cared greatly about our home and experience. Prior to selecting them, the design associate came to our house and showed us many options and she was very consultative with us. They were definitely not the lowest price, but we selected them and they were well worth it. They arrived on time, moved our furniture, took great care of our home and the end result looks awesome. The owner(Debra) stopped by a few times to see if were happy with the progress of the project. The installers were pleasant, polite and cared about our experience.

We
Review №54

I own several rental homes in Arizona and I needed to update the look with new flooring. Floor Coverings International Chandler consulted with me on options to upgrade the carpet to a resilient hard wood. Debra the owner was fantastic and Im very happy with her service and recommendations. Her installers were also fantastic I would highly recommend Floor Coverings International of Chandler-Gilbert.

Ca
Review №55

Floor Coverings International Chandler-Gilbert installed artificial turf at our house. The owner Debra was very involved from start to finish, our yard looks fantastic and the installers were professional and did great work. I would highly recommend. I love always having green grass out front!

La
Review №56

This is a great company! They are professional and thorough. We worked with Brooke who was extremely helpful and incredibly friendly.

Da
Review №57

Great experience! no pressure sales and quick install while working with our busy schedule.

Ju
Review №58

We installed new luxury vinyl floor planks in the entire house, incl. kitchen and 3 bathrooms. The installers were very professional and helpful. The owner was engaged and supportive throughout the process.

Ji
Review №59

Love my 2 new bedroom floors! Christine was wonderful and really listened to me. The tilers were very courteous and proffessional, and imagine my surprise when the owner Deb showed up to check on the project! Great experience. Highly recommend.

Po
Review №60

Floor Coverings International Chandler-Gilbert did a great job. I had to be gone for the entire week that they performed the work. The owner kept me updated during the demo phase and entire installation. I came hope with brand new flooring. Tile looked amazing and Im very happy with the work.

Tr
Review №61

I have worked with Debra and Floor Coverings International of Chandler numerous times for sponsorships and partnerships, and she has always been incredible to work with. She is incredibly generous, professional, and responsive. Most of my dealings with Debra have been in my role as the Development Director at Valley Christian Schools, but she would absolutely be my first call if my wife and I were in the market for new flooring at our home. She has been supportive of our golf fundraisers, our auction, etc, and Ive seen her charitable heart outside of VCS, as well. I know a half dozen families who have used Floor Coverings because of their purchases in our auction and other fundraisers, and their reviews are all universally positive.

Ka
Review №62

Debra was fabulous to work with and made certain things ran smoothly. All the workers were also very pleasant and efficient. We are thrilled with the end result - they filled in our sunken living room, removed the existing flooring in the entire house, and installed all new tile flooring. Debra also coordinated other services that we wanted.

Kr
Review №63

I had a great experience working with Christine and the Floor Covering International team. I had a hard time deciding which carpet I wanted to go with and Christine came to the house several times so I could compare the carpets and color options until I finally made my decision. Once the carpet was ordered the installers arrived on time the day of the install. They were very professional and got the job done in a couple hours. I am very pleased with the results

Du
Review №64

We needed to get the carpet replaced in our house while several other renovations were being completed. Deb was EXTREMELY flexible with the timing and was able to change the installation date several times to fit our needs. The pricing was very competitive and included the measuring, installation, and s great product. The carpet looks great and was the last puzzle piece needed to sell our house!

Gi
Review №65

We had a great experience with Floor Coverings International Chandler-Gilbert. We looked at 3 vendors. They were not the cheapest, but we felt like they cared about doing a good job and were honest. They installed over 2000 sqft of tile and a custom design in the entry way. We were thrilled on how it turned out. They were on time, professional and took very good care of our house. They moved the furniture for us and the installers were great! The owner Debra check on us throughout the project and she was very sweet. We would highly recommend them to anyone.

Vi
Review №66

When we moved into our home, the previous owners had carpet right next to the kitchen. With a bunch of little kids running around, we knew how that was going to turn out…So, we commissioned Debra of FCI to replace all the carpet in the great room and hallway with tile. We were most worried about matching the existing tile, but Debra went back and forth with suppliers until she found an exact tile match.Once we had the matching tile, her crew pulled up the carpet, prepped the floor, installed the tile in a way that looks like it was all installed at the same time (same grout color, no weird angles), and now we breathe easy when the kids get near those areas with food!Price was in the middle, but service was over the top. Definite five star experience.

Ke
Review №67

I own several rental homes in Arizona and I needed to update the look with new flooring. Floor Coverings International Chandler consulted with me on options to upgrade the carpet to a resilient hard wood.Debra the owner was fantastic and Im very happy with her service and recommendations. Her installers were also fantastic

Em
Review №68

Choosing to get my floors from Floor Coverings Internatioanal Chandler-Gilbert was one of the best decisions I ever made! They truly turned my house into a home. I initially went with them because the sales person, was very friendly and helpful. She provided some great ideas. And I really liked their selection from the samples in the mobile showroom. The desgin assoicate explained that what sets them apart is that they use their own installers that are some of the best in the East Valley, and they provide unmatched customer service. She was right on all accounts.The installers were very hard working and highly focused. And they did fantastic work!Debra went out of her way to oversee the project and checked in daily to make sure everything was going according to plan. She was quick to resolve small issues long the way. Im very happy with the entire project.

Te
Review №69

Outstanding customer service. Staff clearly have pride in what they do and how they do it. Quality team!

Di
Review №70

Tile was installed in four rooms. When the carpet was taken out, there was damage to one floor. They repaired that floor and installed the tile in all four rooms. The workmen were diligent, careful, and professional. The owner, Deb, couldnt have been better. Due to the damage to the floor, the job took longer than anticipated, but that did not change the level of service we received. We would definitely hire this group again and recommend them without hesitation to anyone needing tile installed.

Ap
Review №71

We always expect everything to go perfectly but it rarely does. To me the true sign of an excellent company is when things go wrong and they solve the problem at no cost or time lost. Yes, there were a couple of issues, but the job got done on time with the proper materials at the price quoted. I would highly recommend Debra and Floor Coverings International.

Je
Review №72

Floor Coverings InternatonalI Chandler-Gilbert were great! They replaced my kitchen floor with tile and installed a beautiful backsplash. The quality of the products and the workmanship were outstanding and their price was reasonable. Im so happy with my kitchen now!

ja
Review №73

Brooke was great and our floor is wonderful

Sh
Review №74

Have had many opportunities over the past 78 years to have new flooring replaced in different homes. FCI has been one of the easiest to work with. Christine was our initial contact and she worked with us to completion. Oscar installed 1100 sq ft of Vinyl flooring by himself and did a great job. Jason went out of his way and brought his daughter on Father’s Day to fix a leak in one of the toliets, which was most appreciated.Of course, there were a few “bumps in the road”, but all were handled in a timely and professional manner. We would definitely recommend FIC to anyone that wants to update their flooring.

Mi
Review №75

Arrived on time, with all product, transitions and tools of the trade. very professional, talented, respectful from the moment they arrived until your satisfaction was obvious., then they cleaned up any /all trash, cleaned entire place and left.

Gr
Review №76

We were looking to replace the carpet in our home. We chose Floor Coverings Intl because of the great reviews they had on Home Advisor, Houzz, Facebook and Google. From the very first moment that the design consultant arrived at our home we knew we were in good hands. Christine listened to our concerns about getting this project done under our association rules. She had great suggestions about the type and color carpet we were looking for. No pressure what so ever. If you looking for a great company and design consultant to do your bidding, these are the people.

Sa
Review №77

The carpet is lovely and the turn around time from order to install was amazing, even with Thanksgiving the next week! Sandy Messer

De
Review №78

We loved the fact that they came to us with more than enough samples to choose from and the end results is absolutely amazing!

Jo
Review №79

Friendly and they perform excellent work

Information
53 Photos
79 Comments
5 Rating
  • Address:929 N Val Vista Dr #111, Gilbert, AZ 85234, United States
  • Site:https://chandler.floorcoveringsinternational.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 480-893-7732
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Tile contractor
  • Tile store
  • Turf supplier
  • Wood floor installation service
  • Wood floor refinishing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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