Very convenient option, this place is my go to when I dont want to go to an over crowded Wal-Mart across the street. Here I was able to purchase some shower basket suction shelves to hold my shampoos, body wash and soap. Also a loofah hanger. Also a shower mat. No crowds. In and out. Very satisfied with my purchase.

Worse Home Depot Ive ever been in. Customer service employees missed the day of training titled How To Be Cordial and Informative To Customers.

Nice store. Good service.

Ive been going to Home Depot for most of my garden plants. I can always find what I need here. I bought my cooking stove here. Great price.

We ordered rain catch barrels to get delivered to the store. I had only gotten notice for one arriving, the customer service person got our rain barrel and then noticed our other one had come in and caught me before I left so I could get it. Great customer service, saved us a another trip 100 mile round trip.

Its open late which is really nice. This is a much needed location if youre running late.

I needed 14 sheets of siding and called to see if it was available. They had more than enough, so I tried to make the purchase over the phone. They dont do over the phone transactions...So I got online and tried that route. The website said they didnt have enough stock to fill my needs. If theyre not going to do phone sales based on eyeball inventory, they need to keep their online inventory more accurate.

Clean store and good service. In and out no problems.

Military discount of 10%.Friendly and knowledgeable staff.No complaints.Loving the fence ideas and options to buy, the plastic fence are a little obvious so I personally dont recommend for the esthetics.The garden area plants look fresh.

It took a long time for them to ask you for help they even told my dad it over there with showing him

The employee that we encountered was very helpful and super friendly. He found what we were looking for with no problem. It was a good nice experience he had an awesome attitude. He over heard us talking with another employee who was kinda having a hard time understanding what we needed, so he kindly interrupted & said he thinks he knows what were talking. So he left what he was stocking and found the exact peice that we needed. Weve looked at several stores but it was always the wrong one..thank god for his kind soul. Now our fridge can produce ice for us. Lol. Recommended.

Went here to get paint for house. I had to actually yell to employees to get help at paint department. They were just standing around talking and laughing. Please be more attentive home Depot employees.

Love the tools an material here bu always packed.. Great place for your project 👍🏽👍🏽

I like home Depot. Shopped there . Get our needs .

Had been my go to place lately. And they had everything we needed. Check out was a breeze.

Nice store but set up backwards from every other home depot Ive ever been in.

Great service! Nice staff. Had what I needed in and out!

This place is one stop if you live 30 Miles out of town so take a good advantage of it. Thanks Home depot.

I had a very friendly employee come up and ask me if I need anything he was a amazing with help

Fast and knowledgeable about were things are.

The associate that worked with us was amazing, she was very knowledgeable, courteous, professional, and helpful. Thx you

Randy and Sheila 2 awesome employees both very helpful and on the ball with helping us find what we need. GREAT customer service !!

Quote was done quickly with a lot of mistakes. Customer service at prodesk wasnt helpful. Was told by him that there was no one to assist me n was closing in that dept in 30 mins. But was still opened after an hour later. And I asked one of the sales assist n he was help. What I needed was not in stock or either number to quote didnt match. Now Im wondering if I place order will it be ready for curbside pickup because Im thinking if its paid in full n picking it up at date schedule will they run around the last minute? Uncertain if I should place order.

Good place to get home improvement stuff. BUT I had to drag a 70+ pound rug I wanted to buy onto my cart. No help when needed, the service guys just walk pass and said be with you shortly.Last time was the same, bought a 50 gallon water heater, no help. Two customer guys offered to load it for me when the associates were suppose to. Also, the female associate was to busy flirting with her Male colleagues to help anyone. Reminds me of a high school hallway of H.D employees. 🤦‍♀️

Very professional. When we asked questions, they were answered with professionalism.

Busy place . The online ordering and curbside service is awesome . I keep returning .

Excellent service.... was helped in and outside of the store 😏

Live off-grid and Woodland Valley Ranch made a drive to Home Depot and Walmart today the people were helpful in the stores it was a nice little drive out here well do it again

Went for tension bands today and fence dude was awesome we got what we needed always fast and friendly thank you

Just went interested for potting soil.

Good customer service, they didnt have what I was looking for.

A lot of tools and supplies needed to build anything you want, more products than the Home Depot in Farmington!

👌💖 cool place to shop for lumber and etc

Thats the last time I ever go into that store again Lost prevention likes following me next time why dont you guys carry my cart full of items and why dont you pay for it for me if you think Im stealing or think what you want just remember who pays your salary lay off looking down my back Im reporting this store to their corporate office

Good place for tools everything needed for building projects.

Poor customer service. Ordered pro panels and they failed to order everything that was needed. You ask about something and they’re not even courteous enough to show you specifically where the products are located.

Easy n easy out

Could shop easily because it wasnt crowded.

Decent place. Very busy. Never had a big problem. If I do, associate will generally find someone who can help. If you need help loading, you have to ask but theyre willing. One time I needed a big order but i wanted to be charged once. In this situation I needed to make several trips but they dont hold items at the store. I had to be charged for each section of the order. I was told no a couple of times until i found the right person and she generated a work order where I can have at least a week to pick up my items with one charge on my HD credit card for the 2 year no interest financing. So dont get frustrated just keep asking until someone can find a solution that can work for you. You need to come up with questions of your own to ask.

Not enough staff willing to help customers.

Update: ordered my windows from Farmington, they appear better. Now I’m trying to get a contractor to look at my windows for installation. Gallup Home Depot doesn’t seem to understand how scheduling works or look it up. Rescheduled twice!! So frustrated! Such a dysfunctional place!!!I wanted to find out how to measure replacement windows and maybe order windows. I had out side and inside measurements. The guy was helping me with an Anderson windows, a rude lady interrupts and instead of finishing to help me, he gets up and help her. As he is leaving he says he couldn’t fine the window type I wanted. Really?! These people don’t know customer service or their products. Then I wanted to order a tuff shed, the customer service desk called the guy and he says he is going to lunch. These Navajos are worthless!!! Where’s the manager?!! Customer behavior reflects on them! This was today 1/30/2021 at 2pm.

Called to ask about garage door opener! Some guy pick up and never answered the phone again!

Try calling to the pro desk to get price quotes no answer or put on hold for 30 minutes and still no help. So I had to call the main headquarters to complain and gave them my list of materials to get price quotes. Cant rely on these guys. Bad customer service and bad service after all. I dont want to give a star but its the only option to post this on here.

Even though the store is always busy, there are sales associates wandering everywhere. And you would think this would make for better service, nope. Getting anyone to assist you is neigh impossible and forget just walking up to one. They get a glazed look and tell you it is not their department.Unless you know how to navigate Home Depot already I would not willing ask anyone to enter this center. Call or order it online.

I had asked a person for help with having a duplicate key made. The person I had asked for help said theyll be right back, I waited 30 minutes. When a woman shows up for key she was helped right away. The associate did not even ask me for assistance. I was clearly holding a key In hand and he walked away. I had asked others and nothing happened.

Love Home Depot

I ordered my door and door hardware online. Only got to pick up the door. I was told the door hardware was a special order and would arrive on Jan 7.Website detail should state a product is special order.Otherwise the pick up staff were courteous and friendly.

I have never been so thankful for great customer service. I was gifted a circulating fan, Ryobi ($49.99), but when I was in HD last Friday, the new Ryobi Air Cannon was on sale for another $20. I asked my family if theyd be upset if I exchanged it, of course they said no. So today, Monday, I went in & returned the small one, when I found the Air Cannon, it was $149. The manager, considering Im 80 miles from the store (extremely remote) & missed the sale end by one day, was gracious enough to extend that sale price to me. My barn has a new fan that runs on my 18v 1+ Ryobi batteries. This year has been a high construction year & Home Depot has been spot on for all I needed.

Awesome place to buy what you need for your home ❤️❤️❤️

Always stocked and have just about everything youll need for building and fixing your home. Good to excellent service. Once in awhile theres a fluke where you cant get help but its rare.

Always love Home Depot...was busy...they had all I needed...

Good and friendly help out a bunch thanks alot good work 👍

Good git what I went in for, but was very busy for some reason .Im think lots of people that are on SSI got there $1,400.00 and want start doing some gardening 😃

Everything is good about this store its just that theirs very few employees to ask for help finding a sertain thing or item it take about a few minutes to find an employee to help but i do recommend this place because they have useful items for your home.

Its always amazing to visit Home Depot..

I could not locate a worker to help me look for what I wanted, so I left.

There was a very short line when I got there so wait wasnt veye long. Once inside I was able to the item I needed easily. The checkout process was just as smooth.

Loved it. Great Customer Service

Great customer service and friendly staff

Homegirl at customer service was lazyyyy dawg. I just wanted a replacement piece. I guess its too much work🤷

Home Depot is a nice place to shop. Staff are very nice, friendly and helpful. Thank you. 🎄

Nobody wanted to help. Ive asked 2 people to help but no one showed up and weve been waiting for 30mins. There was hardly any costumers in the store. Saw works just walking around not helping. This place blows.

Love it has everything I need and want for my mobile home.

Friendly and helpful Navajo Native people.

Found everything quick and easy. Fully stocked shelves.

Quick in and out.good service.

Microwave for Mom. Ordered on line but not in stock. But Mom needs a Microwave. Still got one.

You know the old saying if you dont have anything nice to say...

I like shopping here. However, on my last visit I was surprised when HomeDepot employees assisted an elderly couple by putting in a door with windows outward and the guy was trying to tie a skinny self help rope and fasten it. So picture this, couple had purchased a door with windows and trying to tie the skinny string with back hatch car door on top of a fragile glass window. Come on people that work at Home Depot. I just had to help that couple out, I asked the guy that was trying to fasten the rope to undo it and turn the door around with the window turned closer to front of inside car. We just happened to have a tie-down with a wench on hand do we can give it to them, and secured the door for the elderly couple. I was so amazed how carelessness lack of training the individuals had or receiving. Plz take consideration when helping any elderly or any that needs this type of securing a purchased item. Thanks so much.

Always has awesome customer service regardless of how busy they are ...

Helpful folks there for you

Home depot employees, PLEASE hire someone just to man the phone and answer customer calls. Get rid of automatic answering machine.. Your phone shouldnt be ringing and ringing and ringing. Called multiple times no answer.

Not much social distancing. Otherwise, they almost had everything I needed

Just there being safe with da customers

Worst Home Depot customer service. I have visited other stores within NM far busier than this one and had great service. In Gallup, they walk around and when you ask for help, they state its not their department. Can NEVER find anyone to assist me. Only reason I shop there is because in Gallup, we have few options.

I find items that I need when I come to Home Depot. Today was a bit crowded, I felt uncomfortable because corvid is still around.

My cashier was very friendly and helpful. It was refreshing to see that now especially in a place where not everyone is nice. Our cashier should be an example of how people who work in customer service Industry should be like. Thank you to the cashier whose name i did not get for which Im sorry.

Best place to go for all ur home need

Their stock quantity is often times incorrect on their website. They also refused to accept a return because I bought it at a different Home Depot. Today marked the third time I’ve ordered something just to have someone tell me it’s not their fault with no help. Since Home Depot pays people to not do their job, you guys should put me on the payroll. I can tell people “it’s not my section” and “it’s not my fault” all day. I’ll start tomorrow since you need so much help.

Thanks Lucifer appreciate your terrific service

Very unorganized isles, price of an item cant see, nobody to help in cordless tools isle . I wanted a m18v battery.. I wanted 2. .but no help or batterys anywhere.. sell tools with no batterys.

Store itself is awesome everything you need. But twice Ive ordered from here online and upon arrival I checked in at Customer Service and cashiers and Commercial accounts to inform i was there for my pickup each time.Twice theyve told me to just wait outside in loading dock and someone will bring my order out, twice Ive sat in loading dock for over an hour waiting for my orders.Ive several times walked back in to inform Im still waiting then they say so and so bringing it out. 1st trip they forgot about my order after Ive asked 3times then the 2nd time Ive waited they just left my order in the cashier walk path.. The staff need to design and have better communication with each other or each dept.

Its a huge great selection on house needs but cant say much about der employees..their hardly around to help you and I have go find one that knows what Im looking for

The employees are not to friendly! Its hard to get help through out the store, so good luck with that! Other then that its okay, if you really need to go there ! Get there early morning or you will stand in a line for a LONG time!

Sandra Rodriguez the assistant manager was very rude and demeaning to a Native American elder! Refusing to help!! The other employees that were standing around were just as guilty!! How can you let your employees treat and talk to your paying customers that way!! If it was a white elderly man that mean thing she said would not have been said, and the employees standing around would have helpe helped!! So I will NOT shop at you store any more!! I happen to be a well educated Native American woman that has a great job!! And Im always out in my gardens!! I will take my money 💰💰 some where else!! I will share this story. Shame on you!!

Huge line to get in but I suppose thats the new norm. No fault of the depots. Grateful theyre taking measures to keep us safe. Customer service is great as always!

Sometimes they have it, most of the time they dont

The associate in bath dept was helpful and provided great customer service, thank you.

Online order. Pickup curbside was a success. Ordered ceramic tiles (9). If you wish to avoid long lines I would highly recommend online purchases. Call in the number provided or someone would approch you at curbside pickup.

One of those days like Black Friday... Its a zoo

Its been a long time since, staff have tried to help, it was nice. Friendly and informative, knew exactly what I needed and helped with some suggestions. Quick and speedy checkout. Items ordered, no hassle and free delivery.

A place to get stuff . with know help from stuff ..

Employees are very nice and helping. Im always able to find what I need

Employees are unfriendly and unwilling to assist.

The prices of the board were extremely high for unemployed community and surrounding area.

Customer experience needs improvement. Instead of offering help, I was chased out of the aisle to make room for a forklift and no one directed me to find a shower valve, I was pointed to the wrong aisle.

Worst service. I ordered online for a simple adapter and after 4 hours and two people telling me they still had to go find the adapter when it said two in stock. Nothing. I went inside looked and none on shelf the gentleman in that area said people steal them as an excuse. The day before two workers telling me the adapter wasn’t even made anymore which was a lie cause they just didn’t know. Not much help at all.I’m still waiting for the credit back to my account after four days.

Always great

Gallup home Depot has a young man named Jerome - best employee Ive ever experienced

Cool... these worker are chill