I used to go to Sunnyvale branch, and they always ( for 3 years) found same issue with suspensions (my car is quite old). They quoted 1K$+, and I always declined because too expensive for the value of the car. Now that place was shut down so I went to another Nissan service branch… they inspected the vehicle and wrote me everything, suspensions included is ok: don’t know what to say…

I thought the service was very well they did it quickly thank you for taking me and Ill bring my car back to have it serviced on time thank you

Awesome customer service and follow up by A K Kumar. Highly recommend to ask for him when you come to this dealership.

Very bad. Customer service! horrible !!!! In the service department there’s this service advisor named “JASON”. Very rude and no manners! I do not know how NISSAN select their employees. This person clearly does not represent any of NISSAN’s CORE values!!!! Who ever is the manager in this branch must do something right away! This is a disaster! Poor training!!!!!! Lack of interpersonal skills. Seriously NISSAN of Fremont doSomething about this! There is no excuse for this kind of behavior!!!! And there is no excuse for having a bad customer service either!!!! I really hope that this bevavior of them is not a form of discrimination!!!!! They do refuse to help you with your car! And they give you a hard time! And specifically Jason is very incompetent employee. Again! No decency and manners!

Helpful and friendly staff.. got the car serviced very quickly

Fair price and fast service. Jason in the service department is short on the phone but nice in person.

Ok