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Games Workshop
1945 Mallory Ln, Franklin, TN 37067, United States
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Games Workshop
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Li
Review №1

We love this store. Not only do they have a wide selection, Steve and other players are so friendly and help you purchase what you need. We have never had such great customer service. This place is warm and welcoming and feels more like a family than a business. My shy 16 year old has come out of his shell. He loves playing in the weekend tournaments held there. The owner works his tail off to get whatever you need. I wish I could give this place 10 stars

Ta
Review №2

This is a great Warhammer store. There are always games in store on the weekend and a great place to connect with the local wargaming culture in Nashville

No
Review №3

If you love all things Warhammer youll love this place! Ill definitely buy something when Im in there again!

Jo
Review №4

I travel for work and go to Games Workshops all over the US. This is an ok one. The manager was nice but the store was a bit lack luster. Its the smallest store I have been to and it was a bit disappointing. If I was close, I would go here but I have been to better equipped GWs.

yr
Review №5

Best experience I could have asked for out of my first experience going into a Games Workshop store. very helpful staff, was able to make up an answer(as he put it) to every question we had. he did a great job guiding me to what my army was missing. also very helpful with what I needed to get my kids army going. definately will go there again.

Bh
Review №6

Drove 45 minutes and it was worth the drive.The shop had everthing from paint minis and a gentleman whos name i failed to get who will gladly give you assistance. Friendly staff and overall a welcoming environment. They are serious about safety so WEAR YOUR MASK.

Er
Review №7

Store was beautiful and organized. Looked like they had some very nice tables to play on.The gentleman on staff was very helpful, friendly, and informative.Given a choice, I would come here as opposed to any other game shops in the area for 40k needs.

De
Review №8

Im a new player. I got into the game mainly through model painting. The ownee was just fantastic. He not only took the time to explain everything I needed to start, he set up a small game, so he could teach me to play. This was before I spent a single dollar!Top notch store. The owner is an expert in gaming and painting, so he has all the bases covered

Cl
Review №9

Beautiful store, amazing owner. Very knowledgeable when it comes to the games, products, release dates, and lore. The prices you see on the Games Workshop website are the prices here. And if you want to know if he has something in stock, just call ahead. He always tells people to make the call before they drive all the way out to see him, just because he knows hes the only shop in the area for most people. 110% recommend going in to browse and chat though!

Jo
Review №10

Great selection. Knowledgeable and helpful staff. What a great shop!

Hu
Review №11

Do you like Warhammer or AOS?? If yes youre golden.

Ce
Review №12

Very nice looking store! Steve was very helpful. They have covid safety regulations and offer marks if you need them. Very happy with our first visit there!

Ry
Review №13

Nice to see that the store is able to offer tabletop games by reservation now!

Ri
Review №14

The gentleman running the store was very helpful. It was a well stocked and organized store. I was there for paints.

Ja
Review №15

Great place. They have a good stock of items and the staff was super helpful!

Cl
Review №16

Friendly, knowledgable staff.Great customer service.

ry
Review №17

The reason this place is literally the best place to buy warhammer stuff is because of Steve. He runs the place and is a library of knowledge on the hobby. And he goes above and beyond for his clients.

SB
Review №18

Very friendly staff, always open to help, and offer tips to those new to the product and hobby. Very polite and great shop!

Va
Review №19

Incredibly friendly and inviting atmosphere, best place to figure out the hobby and what youre looking for. Highly recommended

Be
Review №20

I stopped by to inquire about restarting the 40k hobby since it had been at least a decade to the last time I played/collected. The staff here is incredibly helpful and passionate about the game, and they helped me with every question regarding model making/painting/playing/collecting/etc. Ive been twice in the past week now, and have spent hours discussing plans for the game. Being here has reignited my passion for strategic games and painting. Thanks guys! Look forward to the next time I stop by.

Wi
Review №21

I’m brand new to Warhammer 40,000 and the staff were incredibly helpful in getting me started. Will visit again.

Ja
Review №22

Nice place. Steve is informative and knowledgeable.

Ju
Review №23

Stopped in today the staff is super friendly and informative. The store itself looks great and well maintained all in all a great experience.

Be
Review №24

The individual who was working was knowledgeable, friendly, and very helpful. Knew the lore, and the hobby side of the game and made it a pleasure to be in the store. Will definitely be back for more hobby needs.

Cy
Review №25

Walked in and was told everything I needed and wanted to know. I would definitely recommend going.

Bi
Review №26

Great service, shop owner is friendly and helpful, amazing place to spend money :p

El
Review №27

Wonderful customer service, extremely helpful and beginner friendly

Ry
Review №28

Store Manager is very helpful and super nice. Huge selection of products.

Mo
Review №29

Great place to swing by and pick up supplies. Manager is helpful and will answer any questions you have.

Bi
Review №30

Very friendly and knowledgeable. Willing to take time to help a newbie even while they had a tournament going. Very impressed!

Br
Review №31

I would have killed for this place when I was a bit younger and played 40k.

Jo
Review №32

Gotta love a store with that kind of inventory.

Ka
Review №33

Stopped by this store while on vacation since my son loves Warhammer and theirs not one near us. Steve that works there is VERY helpful and informative! The store was pretty busy and he took the time to answer all my sons questions and helped him pick out certain things he was looking for. He heard my 7yr old daughter talking about wanting to paint a figure and he showed her a huge poster of a girl Warhammer character, gave her a mini figurine of her and even took the time to put it together. She was so excited!

Ed
Review №34

Super friendly, and will treat you with respect, regardless of your income, knowledge, or gender.

Ma
Review №35

Staff are always welcoming, knowledgeable, and helpful. The experience is so good it encourages interest in the hobby. Always pleased when I stop in.

Da
Review №36

Friendly and extremely knowledgeable staff. VERY welcoming to new players that know absolutely nothing. I played a demo and was immediately hooked on 40k.

Ph
Review №37

Great store. Great customer service. You have to check behind some items to find everything, but they can only fit so much on limited shelf space. The best part was the customer service. The manager is friendly and genuinely enjoys the game. He helps you find what you need and even the people in the store will help. Absolutely fantastic.

Le
Review №38

Great place that offers good advice on the hobby

Jo
Review №39

Total nerdgasm just walking through the door.

Ja
Review №40

Exceptional staff, friendly and helpful customers. If you are not familiar with the GW hobbies, it is a premium price point but the models are top notch. The location is quiet and back from the main street. Parking is usually not a problem but it is limited and shared with other businesses. Access to the main roads can be restricted due to traffic and limited traffic signals nearby.Overall, it is a great store and I try to visit every couple of weeks.

Ch
Review №41

Very helpful and very knowledgeable. Great decor.

Be
Review №42

First time in the store left a great impression. People playing and painting. Steve was very friendly gave and me a few 25mm bases for free. Definitely will be back once my first army is complete!

Tr
Review №43

Such a beautiful and inclusive environment. Kid friendly. The manager is a wonderful, engaging and knowledgeable person. You can stay as long as you like and enjoy a good time without being pushed to buy products.

Ja
Review №44

Great customer service. Took the time to explain the way to use contrast paints and how to avoid or overcome common mistakes.

Ch
Review №45

Always seems to be a game going if you want to watch, and a few different boards to play on if youve got the time. Well stocked walls, from paints, to books, to models. Theres usually an event coming up that brings the community together - and theres good food choices nearby.

An
Review №46

Great shop. Excellent selection. Manager Steve knows his stuff and is very helpful!

Wi
Review №47

Excellent service and helpful atmosphere. Had a great conversation about painting and airbrush while there. Owner was very personable.

Ki
Review №48

Right now the manager is the most knowledgeable and personable ever in that store

Ma
Review №49

Steve is very helpful and a great salesman. Everything he has done to the shop has been an improvement.

Ma
Review №50

Great store! Robby was welcoming as soon as we entered the store. Large selection and a few tables. Robby was very helpful and personable. Glad to see a GW store in the area!

Ul
Review №51

This place is awesome. The manager Robbie is a really cool guy that is super nice and knowledgeable. Because of him me and mine decided to get into the hobby. When my girlfriend and I had our forces ready enough for a battle, he oversaw our fight, helped us understand various game mechanics, and gave us tactical hints.(Though if we have had more time, I would have won).The store is always clean, is stocked well, and if they dont have what you want, there is a terminal to order it to arrive at the store. The atmosphere of the store is such that you can go there to work on your models in a relaxed pace, play games and have fun, or just chill and talk.

Jo
Review №52

Very inviting.

Br
Review №53

Ive been to GW shops all over the country. This isnt the biggest, it isnt open 7 days, but the selection is good, the environment is clean and friendly and the owner goes out of his way to make you feel welcome and answer questions. That makes it one of my favorite GW stores. My daughter loves the place.

Na
Review №54

Great little store! Robby is welcoming, patient, and very informed. The crew working here will give you honest but courteous advice, modeling tips, and talk to you at length about the lore of Warhammer.

Mr
Review №55

Great customer service and store enviroment. I have had a great time learning to play. The store manager Robby, has been excellent in answering my questions and helping me build/collect my army. All Hail The Great Horned Rat!

Al
Review №56

Very friendly staff. They were happy to explain all the changes that have been made to the games in recent years!

Mi
Review №57

Lots of options for miniatures and painting supplies, great staff. I wish they carried Magic cards though!

Ma
Review №58

Almost every Games Workshop store Ive been in has been excellent, but the Nashville/Franklin store is among the best. Robby is one of the best store managers Ive met at any gaming store! He has an excellent knowledge base of every single product he has in his store and can assist with any purchase you make. Whether youre coming in for a specific product or need some assistance picking a model or gaming system, you will find the support you need to make the best choice possible here. I do wish there was a touch more gaming space, but thats a situation thats easily rectified and not typically an issue, especially if you join one of the gaming Facebook groups to schedule or plan games. I highly recommend my favorite GW store to everyone interested!

Ke
Review №59

A great GW store. Theyve got some pretty good playing setups as well which is nice!

Ta
Review №60

We were not able to go in because the hours online say that they are open on Tuesdays. But when we got there the hours on the door stayed they are closed on Monday and Tuesday. So I am currently only reviewing the hours being inconsistent online versus being at the store.

Ra
Review №61

Great place with lots of selection. Owner is also very helpful.

St
Review №62

Been coming here most weekends of 2019. If you like Games Workshop brand this store is a lot of fun. It is a smaller store of this type, compared to the Turkey Creek one in Knoxville or the one that used to be in Opry mills. This means the inventory cant have a large amount of the more obscure items. The staff is happy to help you order for in store pick up.There is 1 painting table, 3 open gaming tables, and if you ask you can use the demo tables as well. In the back their is additional scenery that can be setup. Plus the staff are very open to questions and can work as mediator if there is a dispute during your game session.The store is very responsive to the community. Adjusting hours during the summer or shifting date on events if their is a strong will in the community. The Facebook page is kept up to date and on average their is at least 1 event happening per week.If you are thinking about starting the hobby they will discuss your options with you. Teach you how to assemble a model. Teach you the Citadel painting systems. Youll walk away with 1 model and a good idea of what your getting into.As for the prices their is a bit of a premium on items. This is to allow for all the other things you can do in the store for free.The community is friendly.In the end it be nice if their was a bit more space. That being said the store is probably right sized for the community.

Ge
Review №63

Awesome place, many friendly people and Steve is a great guy!

Au
Review №64

Fantastic store, great customer service the manager there is both helpful with unit selection and very insightful about the game itself Im not sure Ive ever had a better shopping experience in my life especially being new to the game myself ...fabulous job guys keep it up

Ca
Review №65

Always enjoy coming here. Robby always has a smile and is ready to help with any questions.

Ja
Review №66

Fantastic! The staff was very helpful and knowledgeable.

Ja
Review №67

Very relaxed, family friendly environment. Tables for gaming, space for hobbying, and a helpful community of gamers make this a favorite hangout of mine.

Jo
Review №68

The store is very fun, the owner Robbie is very friendly and helpful, if you enjoy arts and crafts I highly recommend coming in here

Ma
Review №69

Great shop and great people. Very helpful and friendly!

Mr
Review №70

It was truly a great workshop, the building clean and employees being nice and knowing what you need.

Ro
Review №71

Nice shop. Im way too old to play anymore, but nice shop.

Ma
Review №72

Great customer service. You always feel welcome to come learn, paint and play!

Sy
Review №73

Excellent service, excellent quality. Good fun!

Da
Review №74

Great location and awesome staff.

Be
Review №75

The store manager Robby is awesome. He has always been extremely helpful when picking out new models.If you are just starting out with Warhammer then Robby will help out in any way he can.They hold different tournaments often throughout the year. You can even come up there for a pickup game if you are in the area.The location is a bit hidden from plain view though, but GPS will lead you right there with no issues. The area can get a little congested with traffic so be aware of that when traveling here.Also...dont drop your kids off here while you go shop and run errands. Ive seen parents do that and then Robby is left there basically babysitting them so do everyone a favor and dont do it.

Ry
Review №76

Manager is very knowledgeable and the place is ALWAYS inviting and clean.

Da
Review №77

Great

Ta
Review №78

Really good store welcoming staff

ro
Review №79

If youre curious about the hobby, stop by and ask away. Rob is the proprietor and is super friendly.

Pa
Review №80

Clean, well organized, very welcoming staff, great location to visit!

Na
Review №81

Overpriced game store. Nice people.

Ia
Review №82

Awesome staff, really good selection of in-stock models and supplies! Highly recommended!

As
Review №83

Great store, friendly staff!

K
Review №84

Staff was super welcoming and helpful to this newbie. Helped me get the basic rules down and got some painting advice.

Ma
Review №85

Robbie is a great ambassador for the store and the game!

Br
Review №86

Extremely helpful and welcoming staff.

Ro
Review №87

For the greater good!!!

St
Review №88

Store Hours are incorrect as posted.Monday-Tuesday ClosedWednesday 11:30-7 pmThursday 11:30-7pmFriday 11:30-8 pmSaturday 11-8 pmSunday 12-6 pm

Jo
Review №89

Robby is a great manager.

Er
Review №90

Something Different

B
Review №91

Awesome store!

bl
Review №92

Wide selection but very small store

Ja
Review №93

I love Robby

Co
Review №94

For the Emperor!

Ja
Review №95

Robbie is cool

Am
Review №96

Favorite place to be

Information
49 Photos
96 Comments
4.9 Rating
  • Address:1945 Mallory Ln, Franklin, TN 37067, United States
  • Site:http://games-workshop.com/Games-Workshop-Cool-Springs-Village
  • Phone:+1 615-778-3280
Categories
  • Game store
  • Miniatures store
  • Hobby store
  • Painting
  • Model shop
Working hours
  • Monday:12–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:11:30AM–3PM
  • Friday:11:30AM–3PM
  • Saturday:11:30AM–3PM
  • Sunday:11AM–3PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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