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Alpha Glass & Mirror
3201 NE 2nd Ave, Fort Lauderdale, FL 33334, United States
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Alpha Glass & Mirror
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Da
Review №1

I needed to get a piece of glass for my the top of my desk, and needed it quickly. I called numerous places to no avail, until I called Alpha Glass & Mirror. Wow.. what amazing service and product! My first contact was with Cat, who was so accommodating and friendly. She took the order, and my glass was ready in 2 hours! Perfectly done, smooth edges, clean work!I would recommend Alpha to anyone needing glass!!They were a most professional company and I will most certainly use them again.Thank you again.

Pa
Review №2

Knowledgeable. Fast service. Reasonable and fair prices. Great products They have supplied and cut glass to cover almost every furniture surface in our home. Easy way to protect and modernize wooden furniture.

J
Review №3

From my first call to the office to the estimate visit with the owner to the install everyone was a 5 star. The product (shower doors) are more than what I expected. I called other shops for an estimate and they were no shows. Alpha showed up when they said they would and communicated that they were coming and how to best care for the doors. I will always support their business and recommend this amazing company. They measured and installed the same day! They knew I had an issue with the box stores and deliveries coming damaged and wanted me to be able to use my new shower ASAP. Unparalleled service. Thanks everyone.

Di
Review №4

Pretty good and fast. Was surprised to discover that they dont pack and deliver cut glasses. Had to bring my own carton

Ma
Review №5

The best customer service I’ve ever experienced! I had several questions in regards to the correct measurements for a piece of cut glass, in which I had to call back a few times. The girls were courteous, patient and quick to provide an accurate estimate. I received a call back within the time frame I was advised for pickup. Upon arrival I was greeted with a smile, then they proceeded to help load my cut glass into my car. THE PRICE WAS TOO, I highly recommend this company. They will be my goto for all my glass and mirror needs.Thanks Alpha Glass, love you guys 👍💗‼️

Ja
Review №6

From the first inquiry phone call for a mirror replacement installation to making the final payment, this company exceeded every expectation of professionalism, expertise, respect, knowledge, timeliness and quality. We are beyond pleased with our decision to have Alpha Glass & Mirror do this job and can highly recommend that one considers choosing this long standing company to get your job done as well.

Ca
Review №7

It was a pleasure to work with Marcos and Katherine. They made it possible to have our shower door installed without us having to be down in Florida. We are thrilled with the results. They are very efficient and professional. It was so easy to work with them. We highly recommend Alpha Glass & Mirror.

Sc
Review №8

Had Alpha Glass & Mirror do a custom, frame-less shower door for us 2 years ago. Great price, great service. Fast forward to 2 weeks ago. Wife and I are sitting in the living room and we hear an explosion. Half the door just shattered into a million pieces (the stationary piece attached to the wall). Spoke to Marcos about it. Said that was a very rare occurrence and he replaced the piece for free with the same great service as when I paid for the initial install. These guys are legit!

No
Review №9

We have used Alpha Glass and Mirror again this year and over the years we always had the best service. A visit to their shop will convince you of their professionalism and attention to details. Mr. DeRosa gives special attention to all his customers!!!! 5 Stars Plus!

Be
Review №10

We bought a glass top for our new round table and Alpha was great to work with. Product was done quickly after order and to specificity. I was able to pick up, but they do offer delivery I think. Looking forward to being a repeat customer.

Do
Review №11

Great company to do business with - very reasonable prices - great products - excellent customer service. Highly recommend them if you have any glass or minors work. Thanks 😊

Ro
Review №12

I needed a Small Mirror cut that was broke on a short notice..they got it cut for me in 15 mins ... awesome company. I was putting the Mirror back in the frame in there parking lot to make sure I gave them the rite Measurements the owner told me I could use his table inside his shop if I needed to. Now that is a great company. I wont buy anywhere else. Thank you all.. For your quick service.

Ca
Review №13

We used Alpha Auto Glass and Mirror for our master bathroom shower door and mirror, and we are SO happy with how they turned out! They look amazing and really finish the bathroom nicely. Everyone we came in contact with at the company was great too. Marcos was very friendly and recommended a floating mirror for us, and Im so glad we decided to go with that. The installers were awesome as well. They didnt take long to install both products, and they did a fantastic job. We are so happy with everything!

Br
Review №14

I have a remodeling company and all our bathroom I call Alpha glass & Mirror... They are very professional, reliable and fast!

Je
Review №15

I brought in a drawing for an octagon window, that I drew and did completely wrong. I took it to Alpha Glass and Mirror and they cut it out for me but, it didn’t fit, why?? Because I drew it wrong! They were sooo nice about everything, they worked with me until it was just the right fit! Everyone I came in contact with was very helpful and kind. And that’s something we all can use especially now❤️

Pa
Review №16

Day before regarding glass that my new mother-in-law needed for a curio cabinet and Iris was so patient and helpful that on today. I came in but calls on my way and things were just as smooth as could be. I will definitely be a repeat customer and I appreciate her being patient and a professional.

De
Review №17

Great service, great price.

Be
Review №18

Just purchased a glass sheet to protect my dining table. Their service was impeccable. I measured wrong and they took it back and re-cut it right away. Highly recommend them.

Ge
Review №19

A true pleasure doing business with them. They were professional, prompt, and very nice. I highly recommend them.

Jo
Review №20

Fair price, quick turnover from deposit to completion... 5 days. Install took 2 hours. I would hire these guys above anyone else in Wilton Manors. Best price out of everyone else I called.

Ch
Review №21

Great to do business with.

be
Review №22

I had a mirror purchase at a furniture store that was partially broken during my move. I was going to toss it but decided to give it a try and find a company to fix it. I was given a quote over the email I sent out and brought the mirror to the store. I think you guys did an amazing job it looks perfect to me. I didnt get a chance to meet any of you but my ex-husband who dropped the mirror to you guys said you were all very nice. Thank you you so much!

Ne
Review №23

Today i was looking on-line for a glass business and after searching a few, I decided to use Alpha Glass. A very nice woman answered the phone and gave me precise information. I liked that someone live answered the phone,I went to the business, placed my order, and in 20 minutes, my order was processed. Also, the price was very economical. Excellent service. I recommend this business highly.

An
Review №24

Shower door was installed today, it looks beautiful. Everyone at Alpha Glass & Mirror are very professional and pleasant. This is our 2nd purchase from Alpha Glass & Mirror, we will use them again in the future.

Di
Review №25

Marcus you and your team are awesome!!!! I thank you

DJ
Review №26

Our order was done in 24 hours. We love our new top. Also special thanks to Katherine. Shew was great. We highly recommend that place.

De
Review №27

The quality of the product and work provided by Alpha Glass & Mirror is outstanding. They have a good selection and do a great job installing and cleaning up when theyre finished. Theyre also very friendly to work with. I highly recommend Alpha Glass & Mirror.

Pa
Review №28

Everyone at Alpha Glass & Mirror was polite, professional and communicated during all phases of our project. From the first phone call to the installation we were very happy. The price was very reasonable and done quickly. I will definitely be recommending Alpha Glass & Mirror and use them in the future.

Ma
Review №29

**update ** owner called and made things right. thank you!Great service when they want your business, but when theres a problem caused by them, they want to charge you to fix it (sales person that came to take measurements for my shower door, did not notice that the shower sill was slopped the wrong way and caused tremendous water damage to my home. I fixed the problem and thought they would come back to re-installed the shower door, but instead they want to charge me again for something that could have been prevented if only their sales guy and/or installer knew what they were doing.Whatever happened to good customer service ? If we messed up, we will take care of it...not at Alpha glass...if we messed up, you will pay us to fix itTake your business someplace else and save yourself some headaches, there are much better companies out there.

Da
Review №30

Great glass company. I had a glass table top they cut for me in 5 minutes. Friendlyand professionable

lh
Review №31

Wow! Great company and I was very happy with the job and cost. Excellent product and customer service! James came out the very next day to do measurements, called me right away and scheduled the glass when It got in. When it was time for the installation of the enclosure in our bathroom, Scoot and Alberto did an excellent job. Everyone at the company was very professional and really nice. It all fits perfect and works great. Marcos, the owner, was so nice and knowledgeable! Thank you !

Br
Review №32

Great price & great service

Lz
Review №33

Excellent experience and Wow! Initial phone call and receptionist was friendly. Needed a price for a shower door. Rep. returned my call within the hour and quoted me over the phone, as my shower is a standard size. Scheduled appointment for measurements immediately and they were on time and professional. Price remain the same. Work was performed within 3 days and representatives were super nice, professional and great work. The installer was calling me from a number I did not recognize and poor thing waited for us for about 30 minutes. Thank you Alpha Glass for not leaving and being GREAT!

Jo
Review №34

I love their service! The entire staff is super helpful Joan is lovely at the front desk. She helped me get my glass and mirror done efficiently and for a great price. I came in with a scratched mirror Alberto the technician had me out of there within 10 minutes! Service and prices you cannot find anywhere else. It keeps me coming back!

Mi
Review №35

The first time I dealt with this company, my customer choose them. I had them come back twice to repair the sloppy use of silicone. The owner, who was friendly and accommodating, finally came to rectify the issues. Since his pro customer attitude impressed me, I decided to use him again. I recommended him for three more jobs which he completed but had issues with all three jobs. 1) the mirror came out of the frame, which I had to fix on the job site or return it for an over the weekend repair. For my customer, I fixed it on site for a promised deadline. I advised the owner of Alpha Glass of the additional time it cost me without any consideration. I cant explain why but I referred them to my next customer for two jobs. Both fell short of my customers satisfaction and I did my best to explain to Marco at Alpha glass that my time is valuable to my customers and that he should make it right the first time. He was very busy at the time and just exploded and asked me if I was looking for Perfection. I explained that my customers expectations come first and that I expect the same consideration from him. He was not professional or accommodating the final time I visited his establishment and I would never recommend him or his company to anyone.

An
Review №36

A big WOW to Marco and his staff, it is such a pleasure to hire and work with a professional and prestige company that stands behind their customers!! Thank you so much for delivered not only a great, durable and beautiful product, but the service that came with it. We are very happy with both of our shower enclosures and with your prompt response.WE HIGHLY RECOMMEND ALPHA GLASS !

Ja
Review №37

Absolutely WONDERFUL customer service. Great prices and they are FAST - fast to respond, fast to manufacture etc..I will definitely be using them in the future for any further needs.

Ch
Review №38

Alpha Glass & Mirror had fantastic service! I brought in a mirrored table that looked beyond repair but Marcos and his team made it look brand new. Not only were they able to fix my table, but they did it extremely quickly. I will be sure to return for any glass or mirror needs I have in the future. Highly recommend!

Di
Review №39

Alpha provided me with the best service I have experienced in South Florida - They listened to what I wanted, took the time to explain all the available options, helped me determine the best option for my needs and took great pride in the installation. If you are looking for a expert quality, great service and a company that stands behind its product look no further than Alpha. You will not be disappointed!

Ja
Review №40

Excellent workmanship, service and fair pricing = best value.Just completed seven foot long glass shower wall and kitchen cabinet glass

Ro
Review №41

I have used Alpha for various jobs for the last 5 years. They arewithout a doubt the best of the best. Smart, efficient and helpful.You can see it in their immaculate shop. Everything is pristineand organized.

Be
Review №42

What great customer service, an amazing experience. My sliding glass door was broken by a stone from the lawnmower. I called at 12:00 p.m. and my glass was replaced by 5:00 p.m.. I must say from beginning to end it was an exceptionally efficient process. They even vacuumed my kitchen floor where the glass had shattered.

Jo
Review №43

I came to Alpha in need of a new windshield and they ended up helping me with my new shower enclosure for my new home. They did a great job on my windshield and my bathroom has never looked better. Thank you guys for making me feel comfortable during the whole process and giving me GREAT pricing!

S.
Review №44

Needed a 24 round, beveled glass to replace a table top. They had exactly what I needed at a great price and I took it with me! Excellent service with a smile! Will keep coming back.

Ni
Review №45

Marcos Darosa runs a first class business. Quality products and outstanding service. Highly recommend for glass shower enclosures and more.

Da
Review №46

Great company. Ive used them for years. Warm, personal service, its what you expect from a family owned company.

Wa
Review №47

Have had my sliding glass door replaced after my house was broken into. Marcos the owner personally came to my house and did the job. It was done quickly and efficiently, with spotless cleanup. Thanks for your professional service

Ch
Review №48

Marcos is a true professional and an absolute gentleman! The crew was neat and clean. Dont use anyone else for anything glass!

Ci
Review №49

Highly recommend! Great prices, great customer service!

Da
Review №50

Hired Alpha Glass to replace the glass in one of my windows. The glass was insulated impact glass. They came out to measure the glass, ordered the new piece and installed it right away. Great prompt service!

Ch
Review №51

While they had to come back on a second visit, they were well prepared and did great work to restore my glass shower enclosure. Very happy with the back-office team coordinating and the installation team.

Ma
Review №52

I always use this company for my needs always well take care . Family owned great service great prices.

M
Review №53

Very knowledgeable and friendly staff. Old fashioned customer service is still the best..even in the age of technology. Highly recommended.

Tr
Review №54

A+ service! Had a couple of mirrors from Wayfair that were delivered broken but the frames were salvageable. Took them over to Alpha Glass & Mirror and they replaced the mirrors for me. Very quick and even loaded everything into the car for me. Fantastic!

Wi
Review №55

Prompt friendly service, good quality product, reasonable priced

Vi
Review №56

Alpha Glass and Mirror were professionals from the very start. They helped us select what would be the best mirrors for our bathrooms... delivered them in a timely manner and installed them perfectly. We are 100% satisfied. Please know that you can purchase with confidence at Alpha Glass and Mirror.

Sh
Review №57

The owners are friendly and make you feel like part of the family! Theyre honest and straight to the point! Youve got to love honest and integrity in this industry.

Bi
Review №58

Had a broken side window in my car. Called up about 11AM, they said I could bring the car in at 2PM or have a tech come out the next morning. The tech, Greg, called to let me know he was coming, arrived on time and did an excellent job in replacing the glass. Ive known the company for a long time and they are always terrific!

CH
Review №59

NEVER IN MY LIFE in recent memory have I experienced customer satisfaction to the level I did last month, let me explain... I needed a piece of obscure glass for bathroom window that very day, otherwise security deposit was in jeopardy. Another glass shop rips this postcard advertisement for another glass shop - Alpha Auto Glass, tells me I dont have what you need but they will. So Im driving to work the same day I need this glass and decide to call the number to leave a message thinking to get a head start. After about 4 rings Im amazed to hear someone pick up thinking 7 am is kind of early for a glass shop!!! However I can tell I woke this man up. So thinking I had the wrong number I asked is this alpha glass ? He said yes Im with Alpha, How can I help you ? Surprised by his willingness to help so early I explained my need, he then informed me that he can have this ready for me same day. I could pick it up anytime I wanted itll be wrapped and left outside his shop, cause now youll see......... you get to know the rest of the story.... What I didnt know up to now was that the postcard was a misprint with the PRESIDENT of the companys cell number, hold on it gets better... Its Saturday morning and they are one of the few remaining companies that believe in family values, THEY WERE CLOSED, Here the pres. is going in to cut my less than $20 piece of glass, left me the piece as promised attached invoice for material only $17, I slid a check under the door for $40 wishing things werent so tight for me so it could be a C note instead... (I didnt vote for him either times, almost the first...) Are you kidding me??? Who does that anymore???

Br
Review №60

Been a regular customer for years and always the best service, prices and workmanship. Also super honest.Update: 7 July 17. The guy saying he had bad service. Is straight up lying. A couple of years ago I thought I needed two new rear window motors for the my 1989 Gt 5.0 Mustang and I came in expecting to pay $635.00 which wasnt the problem. Motors were good and it was a much smaller problem which came to $125.00. Everything they use is not after market unless thats what you want to pay for. Every single time they have always done me right and all those Ive sent to them with 100% satisfaction. And im going back today to do some other work.I hate liars.Nino.

Je
Review №61

Excellent Service!! Great quality work and fast service.Would highly recommend them for your Auto Glass needs!The staff and owner are wonderful to work with!

Al
Review №62

Wonderful to do business with great people were able to find and repair the water leading into my 35 year old Rolls through the rear window others failed very professional work

Ed
Review №63

Very good service. I changed the right front window of my Nissan Sentra (2014). Owner was very friendly. I recommend.

Gr
Review №64

I had a leak in my windshield. Called Alpha they told me to come right over. Soon as I got there they discovered the problem. I had some rust at the top under my windshield. They took out my windshield and sanded down all the rust. When they were taking out my windshield it cracked. Its an old Tundra (2000). The owner had an old windshield for my truck and replaced it for free. They saved me alot of money. They are very professional, fast and gave me wonderful customer service. I would highly recommend this place. Owner was there and oversaw everything. He shook my hand when the job was complete. Thanks Alpha Glass!

De
Review №65

Do NOT go here!After my vehicle was vandalized, I came to this company, only after they lowered their price against Safelite (for a replacement). The replacement glass made noise when winding down, so I brought the car back not once, or twice, but THREE times. Each time, a different excuse was brought up. The company even accused my vehicle of having a broken regulator. Its a 2015 vehicle (it happens, but this was not the case). I was moving states for a new career opportunity, so I had to quickly relocate with this window. I continued to call the company, who finally suggested that I return the glass with no scratches for a full refund. Sounds great, only problem is I am states away now, and the glass falls down everyday and is now full of scratches?Long story short, I went to another company, and got a new window put in. This window (lower priced) was actually a match for my car, and not a cheap aftermarket window. The window that Alpha Glass used was not made for my car (confirmation of the new Glass company).This company has horrible customer service and uses aftermarket parts, which should not have been used on a nearly brand new car. I do not suggest this company to anyone who is looking for, at the least, sub-par work. Please go to Safelite or any other competitor who will treat your investment (vehicle) as you would treat it!

St
Review №66

Wonderful customer service. A joy to have done business with them

Ye
Review №67

Great serviceThank youJude

Gu
Review №68

Great place and very courteous. Super fast service, good communication, highly recommended.

No
Review №69

Excellent customer service, prices are great, and friendly staff

Em
Review №70

****UPDATE***** I have since been contacted a couple of times by the owner of the company, who has apologized profusely for what happened to me. He said he was away at the time, helping his ailing and elderly parents, and said he was horrified when he found out what had happened - he says this is not how they do business and is desperate to try to make it up to me. I appreciate how concerned he is, and he sounds genuinely upset by the whole incident. He said he would never treat a customer like this. I know how hard it is to run a business, and know that things can go badly wrong if youre not there every day - so I accept his apology and am glad that he has made the effort to contact me to put it right. He sounds so genuinely upset by what happened to me that if I DID have another problem with auto glass, I would definitely give him and his company a second chance!! So dont let my one negative experience deter you, and if you have questions about your autoglass, do ask to talk to the owner of the company, Marcus. Im still leaving in what happened because it was an awful experience, but as I told Marcus, if I needed autoglass, I would give them another chance as the owner has assured me this is now how they do business. Thank you Marcus for following up, I appreciate it.I have a 2007 Nissan Altima, drivers side window shattered (but held together with tint). I called them, said I have a 2007 Nissan Altima. Gabby gave me a price of $178 plus tax to come and replace it. Once here, the technician took the broken window out, tried to put in the new one, only to find out theyd given him a 2006 window. He tried everything to make it fit, but it was the wrong shape - so I called Gabby, she was apologetic and said shed made a mistake, that it was the wrong window, and that we needed a nissan window for 2007 - at least another $100 MORE! I said but I got you guys here because of your price, you need to match what you quoted me - she was very nice, apologetic, but refused - she asked the manager - he refused. I said Id go as high as $208, they still refused and wanted almost $300 for it. By now, the technician had put the 2006 wrong window in the car but had taped up the gap nicely - I said well, leave it in there, Ill get another company to do it, and then you can come pick up this window. Gabby told me no way - if they leave the window, they have to charge me. I said but this is all your mistake! She acknowledged that but refused to budge on the price more than a couple of dollars. she told the technician to remove the window - so I was left with a gaping hole - a completely empty drivers side window, completely open to the elements. But management didnt CARE. Fortunately the technician, Greg, helped sort out a temporary cover with a very old window he had in his truck - it didnt fit, not even close, but covered 3/4 of the window and he taped up the rest with plastic and tape. If hed had the attitude of management, hed have just left me with a gaping hole. He has done a great temporary job until I find someone else, BUT THE COMPANY NEEDS TO KNOW, IF YOU QUOTE SOMEONE A PRICE YOU NEED TO STICK TO IT, EVEN IF YOUVE MADE A MISTAKE. Now I have at least half a window, half plastic, but a very nasty taste in my mouth about this company. DO NOT USE THEM. I CANNOT TELL YOU THAT ENOUGH.

CO
Review №71

Great service and love the owners!! :)

H.
Review №72

I have used Alpha Auto Glass for automotive and residential glass work. Great quality and service!

Gl
Review №73

Place is great, had a chipped mirror and they fixed it that day at a very reasonable rate. Just a pleasure to do business there!

Ma
Review №74

THE OWNER IS VERY RUDE WITH HIS CLIENTS, AND I HAD THE WOST EXPERIENCE EVER WITH THIS COMPANY, WHEN I CALLED FOR A BROKEN WINDOW REPAIR!! I DO NOT RECOMMENDED TO ANYBODY AT ALL..

Jo
Review №75

They had exactly what I needed. They cut the glass and and installed it in the cabinet door frame while I waited.

Jo
Review №76

Had a custom piece of glass for a woodwork project made, couldnt have been more pleased.

se
Review №77

Very nice people

An
Review №78

Thank you for the great service and competence! I was very well attended by everyone. Everything was done quickly and with great quality. Im happy! Thank you for the excellent service and competence! I was very well attended by everyone. Everything was done quickly and with quality. Im happy!

Information
72 Photos
78 Comments
4.6 Rating
  • Address:3201 NE 2nd Ave, Fort Lauderdale, FL 33334, United States
  • Site:http://alphaautoglass.com/
  • Phone:+1 954-564-6610
Categories
  • Glass & mirror shop
  • Glass cutting service
  • Glass manufacturer
  • Glass repair service
  • Hardware store
  • Mirror shop
  • Shower door shop
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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