Great salesman everyone was great best car buying experience I have ever had

We just bought our third Yukon from Ray Miller Buick GMC. Everyone is so friendly and our salesman, David Shirey is very knowledgeable and straight to the point. The service department is the best, we always take our vehicle there for oil change or any type of service needed.

I had a good experience with the service department at Miller Buick. I live near St. Louis and was on a visit to Florence. My engine light was on, Jay Forsythe the Service Mgr. worked my car in and fixed the problem in a couple of hours! I cant say enough good things about this dealership. I was able to drive home with confidence that my Encore was in tip top shape. And... my mileage went up 3 to 4 miles per gallon after the service.Thank you Ray Miller and his entire dealership,Bill MossOFallon, MO

My son bought a truck a little over two weeks ago and the rear end is bad in it! They will not do anything about it. It’s bad when you pay $31,000 for a truck and they won’t do anything! I will never deal with them again!! I guess you don’t care about customer satisfaction! I spoke with several people! The mechanic that drove it said it was the rear end, but they are not going to fix it! You will never have our business again!

I must say, our salesman Eric was just awesome, very courteous and professional ! The best car purchase experience of my 75 year life! My wife and I are so impressed with Eric and all involved. We rate Eric the highest level of customer service and would highly recommend him to all! God bless you Eric and your loved ones.Thank you!

My experiences are always great at Ray Miller! The service is prompt & complete and the staff are always knowledgeable, friendly & courteous! Its a joy doing business there!

They are ready when I arrive and get my car done pretty fast.

Had a dead battery and by the time I got it jumped and to the dealership it was 15 minutes till closing. They were great and took care of me. Thanks to the staff. They are a great group of people.

I was sure that there will be some loophole and the warranty would not cover my part due to some loophole. How ever my Encore got a water pump replaced with no charge whatsoever. I did not use the shuttle but it was offered and that was really nice.

They made us feel at home. Like we we’re part of the family.

Quick oil change and tire rotation. A++

Very happy with how all associates were very professional and courteous.

Marlon very knowledgeable about Buick product.. Answered all of my questions to my satisfaction..

Vic and Jay are always very courteous and try to get me in and out quick as they can. They are very knowledgeable about my vehicles and know what is needed. They both are real assets to this dealership.

They were super nice and very fast. The shuttle driver was very nice and kind and on time!! It was a great experience all the way around!

Ray millers service department is second to none. They have always gone above and beyond to take care of me and my vehicle.

Scheduling the service appointment was a breeze. I arrived on time and my vehicle was immediately serviced. Friendly, professional staff all the way around!

I was late for my service but Jay was real nice and got right to me.Thanks!

I called Friday morning, knowing it was there busiest day,my engine light had been on, service person told me they can try to work me in and they did. Thanks Ray Miller Buick.

The whole experience was the best we ever had in purchasing a new vehicle. Thanks to Corey and Mark for making it the best.

Easy to make appointment for my vehicle service. Friendly staff.

Great people!!! Recommend anyone looking to buy a vehicle too check them out!!! We drove 3 hours and can say well worth the drive!!

Chad Killian went out of his way to help me get the vehicle I really wanted. Very friendly employees and make you feel comfortable. It was a great experience and ill recommend them to everyone and look forward to dealing with them in the future.

All the employees were very nice and wanted to make sure I didnt need anything

This dealership is great. No pressure to buy. Very honest folks. Highly recommend them to anyone looking for a vehicle!

We were treated like family and it was no hassle or games! Honest and great people!

Very friendly! Great service

I have used Kale for my last 4 vehicles. I will use him again! Always great to deal with! Service is always easy, friendly and help any way they can!

They are a straight up bunch of great folks. Chad Killian handled everything flawlessly. Go check him out and tell him quadzilla sent you.

Vic in Service was awesome in helping get the recall to my Lucerne done. Prompt check in and delivered my keys back to me in no time. Friendly person and attitude. Great service dept.

Mr. Raney, our salesman was very helpful and courteous. Keep us updated on the arrival of the car we were buying. Took as much time as we needed to answer questions and show us the features of the car.

Everyone was very kind, polite and helpful. Easiest transaction ever!

Jay was great as always tks.

Always greeted with a smile. Quick service

Very friendly i called the morning of to try and get appointment They were courteous and got me a service appointment set up along with checking some issues i was having with truck. I dropped the truck off and they had shuttle to carry me to get something to eat and came back and picked me up. They explained the issues i was having was due to torque converter fluid was breaking down and it had to be flushed and new fluid installed, Mr, Forsythe and his crew are always very professional and eager to make the customer happy.

My vehicle was diagnosed and repaired quickly. The customer service was outstanding. I appreciate everyone in the service department for their professional and caring attitude.

Routine maintenance completed while I waited. Friendly, dependable service

Our car was diagnosed and Ray Miller Buick GMC was able to provide a quick-fix. They are very reliable and professional. Service is outstanding.

My check engine light came on and I brought my vehicle in to run a diagnostic. The code that showed up was thoroughly explained and I was told if I had more problems to just call. Very friendly service department. Thankful for these guys!

Being the resident Service Technician in my family, no one in my family ever goes vehicle shopping without taking me with them. My mother had decided she wanted a new SUV so we went to Ray Miller and she immediately spotted a white Yukon Denali. Corey Hamner showed it to us, let her drive it and see what she thought of it. We looked at a couple other dealerships and the staff was overly pushy to get customers to sign in the line fast as possible. There was none of that at Ray Miller so my mother asked my opinion of the Yukon and I told her I felt it would be a good purchase. About 45 minutes later she left in her new Yukon. Good people, easy to deal with, not pushy and they dont try to lead you to a higher priced vehicle.

Dealer ship in Huntsville sold me a truck with a check engine light on said it probably just needed to be reset. I took it here they Ended up replacing #2 solenoid and other DoD parts all under warranty. Had to leave it in the shop for almost a week or so. They were very friendly and kept me updated as far as the progress on repairing my vehicle. Would definitely recommend. Hats off to Vic he was very kind and highly appreciated.

Salesman Hal Gist was wonderful to work with. I was considering between 2 vehicles and he was very patient and informative with my questions. He and the rest of the staff made it a very enjoyable experience.

This is the first dealership Ive ever done business with which I truly felt appreciated. The staff is always extremely courteous and they go above and beyond in my opinion!

My wife loves her Cascada....She will tell you it is the best car she has ever had. I have bought me a Sierra as well!!!

Very nice people and fast service

The team they have at Ray Miller has always been so nice and helpful to me and my family they have went out of their way to help me when I needed them and always with a smile 😃 Thank you...especially the service department and God bless

Good job, reasonable time, and fairly good price. Should consider offering a free external car wash. Thanks, Jim B.

Very professional, good customer service

The overall service was wonderful. I would definitely purchase my next vehicle from Ray Miller Buick because of the service.

First time at your dealership, everyone was polite and professional. I appreciated the service.

They are always friendly and thorough. Really like the printout of services provided; it gives us a clear picture of what they did.

It was one of the best car buying experiences we have had. Corey Hamner did an exceptional job on the sale! Donnie Roden led us through one of the easiest financing experiences we have had. We highly recommend Ray Miller Buick GMC!

I have been trading or buying from Ray Miller Buick for over 40 years and always had good service. and this week was no difference. Vick Barnett, and Erick Rainey is who I dealt with this week and I feel was treated fair.

Made my service experience easy, very professional

Jay in the service dept is the kind of person that works with you and makes you fill welcome, I retired from GM Powertrain in Ypsilanti Mi. and moved and bought a farm in Rogersville Al. it is nice to see that there is a good Dealership that we can trust....thank you. Jim and Wanda Black

Service Manager Jay and Service Adviser Vic go the extra mile to make my service experience worth the extra drive I make to get my vehicle serviced at Ray Miller Buick GMC. I have been coming to this dealership for the past 14 years. They are professional, friendly, and give fast service by well trained technicians who fix it right the first time. They make their customers feel special and important. They listen to what you need and get the job done!

Friendly great service 👍

It was an amazing experience. We were treated like family. The salesman (David Hallmark) was fantastic as well as the rest of the staff. Would recommend to everyone. Thank you so much. Ray Miller will be our first choice for future purchases. Thank you so much.

This was the best I have had with a dealership! Will definitely recommend and be back!!

Friendly and efficient service... every time.

Scheduled an appt for a repair and it turned out to be under warranty. Had my vehicle ready within a few hours.

Great experience. Very nice dealership. Very professional.

$258.00 is way to much for a battery for a 2016 Buick Enclave. I will go to Sams club or Walmart, before I pay that much for a battery, that was not a special battery, like for a diesel.

Good people to do business with

Ray Miller Buick is an exceptional place to purchase a car. We were very fortunate to have Eric as our salesman. He was very professional and knowledgeable. I still cant believe that I am a proud owner this beautiful Envision automobile.

They make you feel right at home. Kinda like setting around talking with freinds

Easy to work with, and accommodating

The purpose was very quickly and the salesman listened to my needs.

I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. Vic Ragsdale along with Corey, Marlon & Donnie made purchasing my new SUV a wonderful experience. This was the best & easiest purchase of a vehicle I have ever had.

Fast, courteous service from the towing to the service manager..perfect..

Fast and friendly

The service at Ray Miller is phenomenal. Jay & Vic go above and beyond to see to it that I am taken care of.

Great experience with all staff.

It would take me about 30 minutes to type this all out. That will be the last time I go to Ray Miller.

Always the most professional and friendliest service Department. They will do all they can to make you feel Welcome, taken care of, and take care of your needs. Ray Miller is the BEST!

Hal Gist is a very reliable person who knows his cars!! He also really listens to questions or concerns about purchasing used cars.

Great service, didnt have to wait long.

Love, love, love this place. I was given a chance to rebuild my credit when Im sure I wouldve been turned away elsewhere. I was treated fairly and compassionately and will forever be grateful. Marlon is the best 😊

Outstanding customer service

They were nice. Answered my questions. Place was clean. Nice attention to detail.

Fast and friendly service

We recently had a very positive buying experience at Ray Miller Buick-GMC when we bought our new 2013 GMC Terrain. Sales Manager Kale Bragwell has sold my husband Melvin and I several new vehicles over the years and always served us with kindness and respect. This purchase was also a great buying experience! Kale was very knowledgeable about the features on our new vehicle. The overall no pressure buying experience at Ray Miller Buick-GMC was very pleasant. Thanks Kale and all of the friendly staff at Ray Miller Buick-GMC!

I drove 150 miles to deal with Marlon Miles at Ray Miller. He is honest and was so patient with me throughout the entire process. Everyone I dealt with was so nice and had my interest in mind. I will recommend Marlon and Ray Miller again and again.

Very sad how I was treated and unethical. The owner apparently could not be bothered to even reach out to me after his sales team sold me a car that broke down in the first couple days. Words can not express how I feel cheated and how poorly this place treats customers! Apparently it is no big deal to them to have a customer buy a lemon and/or pass the problem off to someone else. Beware of Hal and any of this pretend group of believers in God. If they were true to this community and their supposed beliefs they would have done right by the customer. The experience I had should not be had by anyone...buyer beware of this bad business!!!

Best dealership in the South...long term employee says it all.

The Whole Ray Miller TEAM- Are Great People! WONDERFUL CUSTOMER SERVICE & ALWAYS Courteous when you arrive & leave. Thank you!

Bought a used Buick from a individual and every time I take it to the Buick dealership or call they say they are slammed for the week. But I’ve had the Buick in their shop twice, both at ithem having it for a few days at a time. Couldn’t even get them to change out turn signal light that went out on me without it taking a week for them to do. Never will buy another Buick as I do not want to have to deal with the dealership for service. They are to slow. I’m done with Buick’s because of this dealership because of the slow service.

Good experience

You staff is friendly and helpful.

This is a very friendly hometown dealership. They care about the customers. I was introduced to management and service was explained to me as well as going over all the features of the vehicle. I would reccomend Ray Miller GMC to all my friends.R Hester

Good place to get all your service done on your vehicle that you bought from them.

As always a fantastic job thank you for the great service.

My GMC diesel was showing an emissions system problem. I was over 200 miles from home and wasnt looking forward to visiting a dealership I was not familiar with. I called late afternoon Tuesday and Jay told me that they opened at 7:30 the next day. I arrived at 7:45, he got my information and they worked my vehicle into their schedule. While waiting, he kept me updated as to what was going on. They started working on it at 9am and at 11:45 it was ready to go. The folks were very friendly and professional and also reasonably priced. I am moving to the general area soon and have found a new place to trust with my HD truck and Yukon XL. Thanks guys!

If you are someone who wants service from a hometown owned dealership, then the service department of Ray Miller Buick/GMC is your only destination! Why? Because they truly care and are well qualified. You will be a repeat customer!

Do not buy a used vehicle from this place! Apparently they dont check anything out. I bought a Yukon Denali from them. They told me that the lift gate was broken but that wasnt a big deal so I bought it anyway. The day after I bought it I found SEVERAL other things wrong with it. I called them to tell them and they said I had already bought it so there was nothing they could do about it. Then a week later it rained and the floor was full of water. The sunroof was leaking. They gave me a carfax that was clean but I am pretty sure it has been wrecked. It has cost me a lot of money and i am still not finished repairing it. There is way too much stuff wrong with it. I will never be back!

Ray Miller GMC provides excellent customer service. The guys in the service department are always extremely helpful. I highly recommend this dealership.

I will never buy another GM vehicle, much less one at Ray Miller, nor will I ever recommend this dealership to anyone. The service department and the employees (specifically Vic McAfee and the service dept manager) are very unprofessional and rude. I took my vehicle in to get serviced and the problem was identified. However, they refused to honor the warranty and perform the repairs. The reason being was that I didnt save all of my receipts where servicing was performed, namely oil & filter changes. I perform that myself and dont keep every receipt. Vic basically told my that without proof, they would not honor the warranty. To me, this felt as if he was calling me a liar. The service dept manager was standing there the whole time observing the situation. He did not step in and offer any type of solution to the problem at hand. He just stood there as Vic called me a liar and refused to perform the repairs even if they were still covered under warranty. Vic simply acted as if he didnt care if we were satisfied nor taken care of as a customer. He simply said (and I quote) Well, take it to the dealership that you brought it from. Maybe theyll fix it. Why even sell a car with a warranty if you can refuse to honor the warranty just because you have the right too? Stand by your brand and make the customer happy. That is what should be done if you want not only a return customer, but a HAPPY one too.

Kale away helps us he works well with customers and away a pleasure to do business with him

Friendly staff but need to keep customers informed on what they are doing to their cars or trucks

Was very good experience. Basic vehicle service and tire rotation.