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Flow Nissan of Fayetteville Service Center
4559 Raeford Rd suite a, Fayetteville, NC 28304, United States
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Flow Nissan of Fayetteville Service Center
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Review №1

Many thanks to Erika for fitting me in for diagnostic service. She kept me up to date throughout the process and the service tech quickly solved the issue.

La
Review №2

Mr. Black was so amazing, making my experience at Flow Nissan one too remember. I couldnt have asked for a better salesman with such knowledge and professionalism. I will definitely be recommending Mr. Black!! He gets the job DONE!!

Da
Review №3

The sales team made it very easy to purchase this car. A much more comfortable experience than Ive had buying cars before.

Me
Review №4

We just purchased a 2022 Pathfinder from Cameron and Jessica. She was very informative, and Camerons straightforward no BS approach was greatly appreciated. The entire process was smooth and as quick as possible. Great experience!

ja
Review №5

Our purchase of a new 2021 Nissan rogue was above excellent. Jamar handled the sale and answered all of our questions with patience, never in a hurry and you could tell he had really been trained well, his knowledge of the vehicles was extensive.Cam helped us in the finance department and again that experience was excellent, giving us good solid advice, never rushing us even though it was almost 9 PM.The dealership GM Steve has done an outstanding job putting this well trained team together, service that you just don’t see you anymore. I previously sold new cars for a few years so I’m a little harder to impress than most but I would give these folks 11 out of 10 stars.I would strongly refer anyone to purchase a car from flow Nissan of Fayetteville and we will definitely by there again in the future.

Ac
Review №6

I went about a week ago and the service was great! Erik was my go to guy and he help me get into my very first brand new car. They also kept another dealer from scamming me.

Pa
Review №7

Mr. Blackmon was my salesman at Flow Nissan and he was the “BEST”!! He explained all dimensions of my new Rogue and patiently answered all of my questions. I’m recommending all of my family and friends in the market for another vehicle to Mr. Black.

Th
Review №8

First, when I went to Flow Nissan in Fayetteville, I wasnt expecting to buy a new truck. However, Angel (Sales) s customer service was top tier, so I drove away with a new 2021 Titan! Angel was very patient, intelligent, reliable, confident, and knowledgeable about Nissan (and automobiles in general); in addition, the manager was also very trustworthy and top tier in managing. Lastly, the finance officer was also very organized and consistent and is a Rockstar with finance! I encourage YOU to consider buying a new car from Flow Nissan- or at least visit!

Wi
Review №9

Took my sisters car for an oil change and they were a little behind. They told me when I arrived that they were behind. Vacuum the car however, not a good job. Staff was courteous and friendly that I had contact with.

Ch
Review №10

Really awesome experience.... would torally recommend to anyone looking for a new vehicle..

Sh
Review №11

I had an amazing experience Jessica Underwood-Groom was professional and courteous. She was able to find me the perfect vehicle for my family. She was knowledgeable, patient, and kind. I felt safe here. The vehicle I purchased was gorgeous, and fit my family beautifully. I would recommend to everyone.

Ke
Review №12

Dominique was bomb. Helped me trade my old car for a newer and upgraded model and had EVERYTHING and then some that I wanted. Everyone is so nice and will go above and beyond for you. Make sure to ask for Dominique when you go!

Ea
Review №13

Good service and experience more expensive than I can afford most of the time.

Am
Review №14

Car buying from Mr. Blackmon was great! Friendly and professional, he made it easy. Helped with extra details. Thank you!

Da
Review №15

Everyone needs to come down and see Dominique McAllister for your car purchase needs. The overall experience was first class. Their whole sales team were great start to finish.

Re
Review №16

I came in at 8:05 in the morning and left almost at 12:15 for oil change and tire rotation. I even had appointment super long wait... No one came in to let me know they only had one person working the express until after they called me to let me know my car was ready that has to be the longest time Ive ever had to wait for anything I had done there.

RE
Review №17

Mr. Blackmon was very nice and helpful throughout our buying experience. I recommend see Mr. Blackmon when I’m the market of a new/used vehicle.Adding to my review: I would like to again thank Mr. Blackmon for his amazing help with the purchase of our second car.

Ti
Review №18

I brought a car from here today and had the pleasure of working with salesman Dominique A. He went above measures to make sure I got a great deal as well as a nice sporty ride I would look good in. The experience was easy and I’m completely satisfied with my total car purchase here. Definitely would recommend you going in asking for Dominique. Even the manager had checked up on me.

Ni
Review №19

Took my car in for a full diagnostic and get four tires put on. They held my car for over a week and still could not give me a valid reason my car was vibrating when I had mention multiple times of why I brought it in. They did not even test drive the vehicle, they told me parts that have already been replaced needed to be replaced, lied to me many times and the service manager disrespected me and my brother in law. The service manager is very rude and did not help at al he insulted my brother in law by challenging his mechanical skills and consistently raised his voice in a rude manner speaking to us. I refused to pay for the poorly done diagnostic because it was not done thoroughly and I had to take time from work and my schedule to deal with something they should be capable of handling. please save yourself the time and effort and avoid this place.

Ja
Review №20

My son and I went in to buy a car for him. Angel was very patient with him and help him get into a car even with having zero credit! He had a great experience being a first time buyer.

mi
Review №21

Bought a deal that worked for me Dominique was very professional and courteous and I felt no pressure at all. Got a 2016 Nissan Altima w only 2700 miles! A lucky needle in a haystack.

Ja
Review №22

I purchased my 2021 Nissan Sentra from here and Ashley was amazing. Even after purchasing, any additional questions I had she was only a phone call or text away. Very helpful!

Di
Review №23

Made an appointment for maintenance. When I showed up I was told that my appointment was not showing on the system. They didnt even try to service my car even though it was only an oil change, I made an appointment, and I was willing to leave the car there.

Ay
Review №24

Excellent Customer Service!! Mr. Eric White was very helpful, pleasant and honest and answered every question that my mother and I had ask. I would highly recommend

Bl
Review №25

I only gave 1 star because 0 stars was not an option.The last time I visited this service center, I was extremely disappointed. Not only did a standard recall service take longer than a week but my car was returned to me with ants, a small pile of dirt on the hood and a scratched and dented bumper. I took pics and showed the service reps and was told that this was there when I took it in. It was not.In addition to them not being accountable for whatever they did during the timeframe that they held my car, the service rep was rude. To add insult to injury, they actually had the audacity of suggesting I purchase a new vehicle.When you take your vehicle to be serviced you do not expect to deal with unprofessionalism. You definitely do not expect to receive your car back with unwanted visitors and scratches or dents that you did not send it in with. They have not attempted to rectify the issue and I dont have the energy to fuss or go back and forth with them.Im due for another service but I intend to drive the extra miles to Sanford. I heard their services make your patronage feel appreciated.

Ca
Review №26

I came by to ask a question, and Mr clifton, was there, we began to talk and he was a great sales rep, he hear me out, and was truly there for the client, I can only say thank you. I got my deal for what I wanted and he was because he trusted me and help me out. When you go, go see him, he will help you out, money down trust me. Thanks to Mr Christopher too he went ahead and work with me to gave me what I ask for in the number and I was impress I didnt believed and they made it happen, even my bank was like( thats a great deal keep it, hey I am happy with a new ride on the road) thanks

Ch
Review №27

Erick White is the man to see at this dealearship. I went in to purchase a new vehicle was more than satisfied with his help. He was all about me saving as much as possible. Would recommend to anyone anywhere!!!

Ka
Review №28

Isaiah, the Porter provided excellent service this afternoon.

Je
Review №29

Awesome experience! This was a smooth process from beginning to end. My salesman C.J. was very detailed, patient & professional.This is why I’ll always come back to Flow!

Ce
Review №30

Just went here today with my Brother and we snagged a nice Nissan Sentra right off the lot brand new at an amazing price thanks to my main man Clifton Oates! Amazing salesman; could possibly sell ice to an eskimo! Jokes aside, he was a great person to work with and a joy to be around. 11/10 would come back for Oates.

We
Review №31

Thank you so much to Dominique and Anayansi for all their help all excellent customer service. The experience was smooth and nice. I appreciate all you. Please come to Nissan and get your ride I did.

Ra
Review №32

I WILLLLLL NEVER GET ANOTHER CAR FROM THIS DEALERSHIP! THEY ARE THE WORST AND I AM VERY UPSET WITH THIS ESTABLISHMENT!!!

Sh
Review №33

I purchased a Nissan Frontier and worked with Dominique. He was very professional and courteous. The vehicle I purchased was well priced and I didnt feel pressured at all during the buying process. Dominique even made sure I drove away with a full tank of gas during the shortage of 2021!

Ra
Review №34

Eric White was amazing. I wasn’t even looking for a car and left with a brand new one. THANK YPU THANK YOU!!!

Mi
Review №35

Im going to refer all my friends and family to Eric White. Hes a great salesman. He was real professional, easy to work with, no pressure and very overstanding. Im very satisfied with the car that I purchased. Hes a down to earth person. Real easy to deal with. When I come to get my next car Im coming to him directly. And I like the Flow Nissan place. It smell good and the chairs were cozy.

Lo
Review №36

I had my state inspection and oil changed and tires rotated today.The customer service was great! My Service Advisor was Antwan.Thanks Antwan!

Ch
Review №37

Angel Ramo the sales associate is a very hardworking employee and does her best to help with the best deal

Yo
Review №38

Thanks Victor at service. They got me right together.

Iy
Review №39

Tom was awesome!! Made everything easy, was able to get everything done in 2 hours. Crazy fast, but helpful. 10/10 would recommend.

Di
Review №40

Excellent experience in sales with Tom at Flow Nissan.. only was inquiring but the deal was so great we purchased...Glad that was our first and only stop.Tom and Flow Nissan is the best. Thanks

sh
Review №41

I had the pleasure of working with Tom to purchase my new Armada Platinum. He was out of this world, he was very professional and personal at the same time which made the experience easy and less stressful. There were certain things I wanted on the vehicle and he made sure that I got everything I wanted. The General Manager, Steve was amazing also he accommodated me in every way he could right along with Tom. I would definitely go back to Flow Nissan and ask for Tom. If you want transparency, professionalism, attention to details, kindness, and just a piece of mind that you are getting the best Tom is your guy.

Ka
Review №42

Mamie was my sales consultant and helped me with my purchase of a Nissan Altima. She made certain I was fully informed of all features and services on my car. She worked to find my interests to ensure I got exactly what I wanted in a new vehicle. Mamie was not pushy and didn’t provide any false hopes or expectations. I truly appreciated her customer service and love for her job. I will definitely refer her to others.

Le
Review №43

They was great answer all my questions and concerns

Tr
Review №44

BROUGHT A TRUCK FROM HERE GREAT EXPERIENCE EVERYTHING WAS LIKE IT SUPPOSE TO BE!! And great sales guy his name Clifton Oates!!

Ja
Review №45

I had an issue with my records and not understanding why my truck needed all of these unexpected repairs. My vehicle was not properly inspected the last time I went. They informed me that they have done a full clean sweep with some of the previous workers and have hired new employees due to the lack of professionalism. They apologized for this and worked with the repairs price, provided a modest reduction in cost, and made sure that the process was smooth and easy. I expected to be at the dealership from 7:30 to 5:30 pm, and they were able to get my repairs finished right around lunchtime. I was very impressed with Ingrid and Jason and would highly recommend anyone to get any repair to be done here at Flow Fayetteville.

Ri
Review №46

I came to the dealership to get an oil change and inspection on 2-16-21. The staff were professional and they advised me on the status of my vehicle. Also I will come back to have my vehicle serviced! Change of scenery is always good!

Co
Review №47

I visited the dealership today in reference to my 2017 nissan in which I have a warrant, but not through Nissan. However, on the other hand I went in for maintenance on my vehicle on February 8, After 42 Days of waiting for the warranted part to be delivered to the store. I visited the store on two different occasions prior to make sure my part was ordered. Jason to Automotive manager had not placed an order for my part either of the two times in which I visited, to assure that my vehicle would be serviced in a timely manager. No long after these two occasional visits,Flow Nissan called about getting my part replaced. I was told by a auto service representative victor that my part has been ordered and that Nissan would take care of this matter. On the 19th of march, I went in to have my part replaced and was told that I had to pay a $300 deducible and cover the labor cost. This statement was contrary to what either one of the service associates of the manager had stated to me. In my experience with this dealership, they have not exercised good customer service, poor quality of feedback to consumers, and low grade quality work ethnic, on the other hand I do not feel valued as a consumer. I will never return. I would like for corporate to contact me.

Al
Review №48

Lost parts putting my trunk bar back on. Dont return calls. Dont hold their word.After I drove there the manager said I could come back today. He says he was doing me a favor. I didnt know getting my car worked on was a favor thing.

Ty
Review №49

I just purchased a car and I had a absolutely great experience. From start to finish, everyone who assisted me was so helpful. Definitely come see my guy David! He was so professional, friendly and patient! Overall very personable experience and I highly recommend Flow Anderson of Fayetteville. And remember, ask for DAVID!!

Ba
Review №50

Absolute great experience, I highly recommend Dominique for any sales questions, the guy is absolutely great, Flow Nissan is the place to go if you need a ride fast!!

So
Review №51

This is the best place to go for a car verygood people here they go beyond to help you . I had the salesman me Eric White did a amazing job I would definitely go there again

D
Review №52

Thank you Flow Nissan for great service. I was in the market for an Altima and nothing else and my sales person Dominique made sure I got my Altima! I recommend him to any one wanting to buy a car.

Lu
Review №53

Dominique and Angel, thank you for your time and service. Excellent work and great services.

Ro
Review №54

Day 259I think my car is ready Im not sure.

Je
Review №55

Justin Skipper was super helpful. Thank you so much!

Ze
Review №56

Cherie Williams was great in selling me a car. I went in with just questions about what my options would be as to repairing my car or getting a new one. I tried to play deal or no deal and it actually worked! I left with a beautiful car and no payments until two months after.

Je
Review №57

Got a new car today, 2021 Nissan Altima. Derrick, Mamie, Tom, and Cameron did a great job. Took less time than when we got our first car and they made it a fun and happy experience.

la
Review №58

Mamie was so professional and awesome person to work with I would definitely recommend anyone that is trying to purchase a vehicle to go see her she will definitely make it worth your while.

La
Review №59

Tom helped me purchase a car and the process was very smooth and pleasant. I never felt pressured into anything and Tom helped find exactly what I was looking for.

Di
Review №60

I had a wonderful experience and Tom was a great sales person. He helped us get a wonderful deal!

Ch
Review №61

I was told when I bought the car I I was to have two years of free tire rotation ard oil changes that was not honored. I have eight months til my 2 years is up and they said Ive used all of maintenances.

Br
Review №62

Just wanted to shout out Dominique at Flow Nissan today for the sales experience on the Titan! Professional, friendly, and efficient. If I need another vehicle, Ill be back!

Sh
Review №63

Thomas Nuzzo is the best hands down. I didnt realize what all was in my contract for my new car but he remembered exactly what he sold me 6 mos ago. I came to Flow today because I hit a bump, popped a bead and a relatively new tire was done. When I told him what happened he told me well youre covered and I told him I wasnt. He stopped what I interrupted him from doing, pulled my file and double checked. He walked me back to my repair advisor and let them know I was covered. 3 cars in 1 year time and Thomas assisted with them all. Says alot about his Character. Thank you ❤️

Kr
Review №64

We purchased a Titan from Tom; he is very professional and so easy to work with. We would recommend them to anyone. Everyone at the dealership was friendly and welcoming.

Da
Review №65

Shout out to Anayansi, Darell for helping my family get a 2021 nissan altima! Process took about 6.5 hours but it was worth the wait hopefully.

Pe
Review №66

Mamie has been great she assured me that I will leave with a car and I did. Im so happy thank you Mamie!!!

de
Review №67

Tom nuzzo was great he made the car buying experience better then I ever had from any other dealership recommend asking for him if you go in

bo
Review №68

Purchased my 2020 nissan armada from flow nissan. everyone was great especially my sales associate jessica underwood. if you are in the market go see jessica. i promise you wont be disappointed. very friendly and knows her stuff.

Us
Review №69

Eric was great and looked out for me to maximize the deals offered to me.

Jo
Review №70

Bought a great used Murano. Will at Flow Nissan was awesome. Made buying a car a great experience. No pressure sale great customer service.

Wi
Review №71

Eric and everybody that we worked with were nice, and took care of us like we were family.

Ga
Review №72

David was a great help. Understanding and patient. Reassured us that hed be able to help. Provided us with different outlets for finances. Will definitely refer Flow Nissan to anyone

Ta
Review №73

Bought a car. Tom did a great job. Definitely recommend coming.

Em
Review №74

Flow Nissian has taken great care of me. They have a great staff there.. from the receptionist down to the janitors. David Medlock was my sales representative and can’t say enough about him. I live an hour away and he has been responsive to every call and text when I had questions or concerns. He’s on top of it. We traded in my vehicle and bought a used car on the Lot. Very smooth and professional experience. I’ve been to dealerships that didn’t care to help beside the sale, this is not the case with Flow. They even lent us a car to use as everything was being finished.5 stars for Flow & David!

Le
Review №75

Mamie assisted me with the purchase of a Nissan Rogue. She was helpful and not pushy. She provided great customer service and I am happy with my Rogue.

Jo
Review №76

Ingrid and Derrick are top notch! Professional and extremely helpful. Will definitely recommend to my family and friends!

Ke
Review №77

Tom provided excellent service for my family and I. He went above and beyond to get us in a new vehicle. I recommend coming to flow Nissan and doing business with Tom again

Pa
Review №78

Eric White did an amazing job on my purchase got my payments lower

Wa
Review №79

Will and Mamie are like the dynamic duo of Flow Nissan. The doubled up to help me and my wife in choosing a vehicle that best suits our lifestyle. My wife hasn’t been this happy in a long time. And that’s invaluable in this day of so much turmoil. Big-ups to Will and Mamie for doing such an awesome job!!!!

Ju
Review №80

Bought a 2017 frontier pro from Tom super nice guy and the business all together was nice good prices and everything

Ra
Review №81

Went in to look at a car and was told what to do by an experienced finance manger... I wanted a lower priced car just newer they insisted that I try for a car I really didn’t want because that’s what the salesman wanted to sale that day... I just let them hang them self’s when I was turned down and... he was like here take this to your bank they will approve you.. he looked a little but hurt when I told him no... won’t be back...

St
Review №82

Best experience ever!! Bought a new car; they were so fast and efficient and so very nice, making sure we were happy in every way! Thanks Cherise for a wonderful smooth transaction!

Je
Review №83

I have to start off by saying I had a bad experience in the service dept in the beginning. The service rep I had, Jennifer, lied to me several times and never kept me updated. She has since left Nissan. I needed service on a 2017 Nissan Sentra for problems that had been reported several times beginning from the first service I had in 2017. These 2 items were never properly fixed (radio and brakes) up until the end of 2020. Once Jason Miller got involved, the new service manager, things started to happen. Victor Nesbitt was the first person who made sure everything we needed was being addressed. He even made sure I had a rental car until my car was fixed. He showed genuine interest in my issue. Between him and Jason Miller we finally got what needed to be done repaired/replaced properly. Shortly after, the engine light came on. This time we got Travis Dakota Stricklin and he made sure to keep in contact with me even if he didnt have an answer yet and he kept his word on everything he said he would do. Since then, we sold the car and bought a different make/model. So if you have a service issue, try to get either Victor or Travis. :)

Ma
Review №84

Went and got a vehicle from David Medlock in Fayetteville NC. He was one of the best people I’ve ever dealt with when purchasing a vehicle. Very polite and was very informative. Would 100% recommend again.

Jo
Review №85

Eric white was professional friendly kind.

Je
Review №86

Tom Nuzzo did a wonderful job with us in purchasing our new car from Flow Nissan. He was very formative and helped us all along the way!! Anyone needing a new great care go see Tom ASAP!!!

Ke
Review №87

I went in for my check engine soon light for my 2017 Nissan Sentra and received immaculate service and even left with a brand new 2020 Nissan Altima. Thanks to the help of ms.Mamie Rowe who was very friendly and patient with me and my many questions. Overall, she got me an amazing deal and a brand new car. 10 out of 10 recommend!

Ke
Review №88

The sales teams at Flow Nissan is extraordinary. My sales advisor was Shawn Farmer. I highly recommend him! Shawn and the team worked with me and ensured that I was taken care of during the buying process. Buying a vehicle is a huge commitment so it’s critical to have people who are helpful and honest. I highly recommend Flow Nissan.

Ra
Review №89

Cherise was great and she helped me a lot. She also help my friend get a car. I will definitely be recommending more people and coming back to see her if I need anything.

Na
Review №90

Tom Nuzzo is THE ABSOLUTE BEST!! We bought our 2020 Altima from Tom today. He was such a nice guy and made us feel right at home. I was so impressed with how knowledgeable he is on the ins and the outs of the car that we bought today and he took his time going over everything and making sure he answered all of our questions. So happy with our experience today and with Tom Nuzzo

Vi
Review №91

I love Flow Nissan and I love my 2021 Altima! This is the third vehicle we have bought from Flow and I honestly don’t think that I want to shop anywhere else. Mamey is awesome! She pretty much let me call the shots and supported me in the decision making process. She was extra nice to my daughter, Jenna, playing with her and even watching her for me while I signed the paperwork. Everyone at Flow is welcoming and accommodating...They treat us like family when we walk through the doors. I’d like to give a special shout out to Kendrick for cleaning my car after I got the windows tinted. He always greets me with the biggest smile whenever I am at the dealership. Like I said, I honestly don’t want to do business anywhere else! Thank you, Mamey, Kameron, Steve and Kendrick for taking care of my needs and for being kind to my daughter. You guys truly are wonderful!

yo
Review №92

Nice cars, the young guy Dominique McAllister, that helped me was very friendly. He deserves 10 stars, however, everything i liked was on another lot out of town, and i needed to buy a car like asap!

Me
Review №93

Representatives was Jeremy Vick . He was very professional and helped me a lot with the purchase. I would recommend him to anyone who is in need of buying a vehicle. He takes care of his customers and done quickly. He is patient and honest I would definitely recommend him to anyone!

T.
Review №94

I purchased my car when under Fred Anderson. The transition to Flow was horrible. Anyway when I got my car I got the Family plan which includes oil changes tire rotations multi pony inspections and more. Needles to say none of that was happening. Because of a light in my dash coming on I was able to find out that my vehicle did not have power steering fluid brake fluid windshield fluid air filters were never changed my brakes were almost to metal my transmission fluid needed to be flush. Now this would have been ok had I not been taking the care every few months to be maintained mustless less than 24 hrs prior. Flow Nissan also didn’t now make me aware of ANYTHING. They tried to cover it up by giving me a loner but they were still wanting to charge me for the damages to be repaired. I now have a car that I have had for over two years and I have no clue how long I’ve been driving around like this. I wish I could share the images the containers were so empty to the point you couldn’t even see a trace of fluid . When I asked for the documents of work competed several items that were marked as completed or good

De
Review №95

Will was great. Very professional and courteous. Worked with me and got me into the car that i wanted

Ai
Review №96

Since Flow Nissan took this place over service is terrible. The service manager is the rudest person. They just lost my business.

Er
Review №97

My wife and I came to Flow Nissan in Fayetteville to purchase a Mustang GT that they had for sale. Taylor Warren and Kendrick Davis were fantastic throughout the entire process. Both of them were very professional and they answered every single one of our questions with honesty. I wholeheartedly recommend this dealership to anyone in search of a new or pre-owned vehicle!

Vi
Review №98

Was professional, patient and the area was clean. Worked with me to get me exactly what I needed

Ju
Review №99

Bought a car and the sales representative whom I dealt with the most Tom was magnificent!

Vi
Review №100

Best service ever.

Information
4 Photos
100 Comments
4.4 Rating
  • Address:4559 Raeford Rd suite a, Fayetteville, NC 28304, United States
  • Site:https://flownissanfayetteville.com/schedule-service.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 877-899-4128
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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