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Crown Dodge Of Fayetteville SERVICE DEPARTMENT
436 N McPherson Church Rd, Fayetteville, NC 28303, United States
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Crown Dodge Of Fayetteville SERVICE DEPARTMENT
Comments
Va
Review №1

My car was riding rough so I took it up to Donn, he was the best, extremely helpful! Keep me riding so I could still go to work while they worked on my car. Great service, I would definitely recommend!

RY
Review №2

Made an appointment for service on my car two weeks in advance. Had to wait 3 days for 4hrs worth of work to be completed. Couldnt get the service department to answer the phone for 1.5 of those days. Listened to the employees joke about how other customers services werent their problem. Will take my business elsewhere.

Tr
Review №3

Would not go anywhere else. Kyle is always looking for the best deal for my budget when I get service done. They are the cheapest around with their service packages.

St
Review №4

I bought a used 2018 Ram 2500 from Terra and it was a good experience. They treated me well and got me what I wanted for a fair price. Thank you for the great deal.

Jo
Review №5

I’ve been unfortunate to have to use this place three separate times and their service department is the absolute worse of any Ram dealership I have ever taken my truck to in the last 4 years and 85k miles of owning it. Save yourself the pain and go to another dealership where the employees have to your best interest.

As
Review №6

$233 for an oil change and cabin air filter replacement. And took 3 hours. Ill be doing them myself next time.

Da
Review №7

Thank you again Mr. Donn Gerald for your great service on my wife and sons dodge charger.

Mo
Review №8

Terra Morris greatest Sales Person I’ve met so far, she got me the best deal on my challenger. Shop with Terra Morris if you want to get the most out of your money

Jo
Review №9

Very friendly, professional, and timely. In and out, and without any issues. Only improvement would be a changing table for babies in one of the lavatories! But still worth 5 stars.

Iv
Review №10

Made a car purchase today!! Yep we did that thanks to Kirk and Robyn in finance at Crown Dodge Fayetteville. Kirk works well with his clients. He is patient, knowledgeable, and has great energy which is very welcoming and makes you feel at ease. Family mini vacay this weekend!!! Mrs. Robyn did amazing getting us extra perks which is fabulous!

je
Review №11

Amazing place, very knowledgeable and professional, Mr Donn took his time with my issue and had the issue solved with no hassle..I definitely recommend

Et
Review №12

Alex is a everything that you could want in a salesman! He works hard and strives to get you the best deal on your new car. Couldnt have asked for a better guy to buy a car from, I highly recommend him!

Sh
Review №13

Always great service when I come here. I like it when i see the same personnel every time. Donn Gerald has always given me great service and suggestions when it comes to my vehicle. Always friendly.

Ch
Review №14

Tara was amazing with sales!!! 10/10 recommendations

Da
Review №15

Mr. Witt was very professional and helped with scheduling and replacing my radio (17 Scatpack Charger). He will also be scheduling my 17 Hellcat as well. I always bring my Dodge vehicles to this dealership with no problems (No hidden fees or B.S.) and as ALWAYS honest answers for my issues related to my vehicles. Special thanks to Mr. Witt for always keeping it honest.

Wa
Review №16

First of all. Customer service was really good. Matt was professional and answered all my questions. I know he was swamped along with the other employees but everyone acted very professional.The price for the service of an oil change was very reasonable.What stuck out to me with bad taste however was the time it took. When having set my appointment before I was told an oil change wouldn’t take more than 30 minutes which adds up to me. But it took over 2 hours! I wasn’t some drive up last minute oil change, I made a first thing in the morning 7:30 appointment and I didn’t get my truck back until nearly 10.

St
Review №17

Terra was amazing! She helped me and answered all my questions! If you want to buy a vehicle come see her!

Ro
Review №18

I took my car for oil change and tire rotation. I remove 1 of the air cap to make sure they rotate the tire. After I pay, I go to my car and surprise, tire still in the same place. How can I trust that they really change my oil???? After I tell the clerk they rotate my tire but not in x like supose too. If I pay $25 to rotate the tires I expect to be rotated and the rigth way. Missing TX that service was free with the oil change.

It
Review №19

Terra Morris is the absolute best! You should work with her AND HER ONLY!!!

Be
Review №20

Madison Grier had amazing service and was very professional. Highly recommend his service and will visit if need be in the future.

Ji
Review №21

Madison Grier was my Service Advisor he was courteous and professional . I was in and out within 40 minuets. I know thats hard to believe.!

Th
Review №22

As always, we were well taken care of at Crown Dodge. Thank you April, Frank, Bobby, Chris (service) & Chris (sales) for yet another wonderful experience!

Lu
Review №23

Madison grier helped me out tremodusly.

Be
Review №24

I needed some diagnostics on a older Dodge and they helped

Ty
Review №25

Clean waiting area

De
Review №26

Excellent

Jo
Review №27

Great team

Information
2 Photos
27 Comments
4.7 Rating
  • Address:436 N McPherson Church Rd, Fayetteville, NC 28303, United States
  • Site:https://dodgefayetteville.com/service/index.htm
  • Phone:+1 910-672-6765
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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