I had been searching for this vehicle so it being in stock was great. Luis had the vehicle ready for me to look at and test drive when I arrived. Even though there were some obstacles getting financing in both our business and personal names the team found a way to get it done! Luis did a great job explaining the features on the vehicle and making sure it was fully prepared to take off the lot and helped pass the time as we waited.

Joe in the service department from the Siloam Springs Ar. location really went to bat for me when there were complications regarding work that needed to be done on my truck and some warranty issues. Everything worked out well in the end. I appreciate all of his efforts to make things right in the end!

Great person at the counter. Got the car in and was told the problem within 30 to 45 minutes and didnt try to sell me anything that the car didnt need. Car was fixed with no problems afterwards.

Nice people. Great selection of cars. Made me a deal when nobody else wanted to.

Out of all of the dealerships that Ive been to in NWA, this was by far the best experience! No need to go anywhere else. Cole was great the entire process from phone calls to help me figure out what I wanted all the way through handing me the keys once I was done. Friendly and helpful!

They had a specific truck we wanted so we drove 2.5 hours from Mena. We were pre approved with another bank but Superior had a better deal for us. We were in and out in about 2 hours even with a surprise trade in we brought. The dealership is sparkling clean and in a great location. Everyone was so nice. Go see Jeremy he’s the best. I highly recommend.

Bobby was my service tech and his attention to detail, ability to communicate options, knowledge of parts and shipping and sourcing was impressive. He took the time to cover and demonstrate how they would fix and solve my problems in order to have a perfect running truck. I thanked him multiple times and as you would say to anyone, I would be back but I hope I dont return at all since they fixed my truck. I have peace of mind that Superior is there for me and my truck.

Superior Buick and GMC is willing to come through on customer service and satisfaction. Extremely pleased to see this team’s response to a frustrating experience and their willingness to provide a suitable solution. Al and the team did an excellent job of listening to my concerns, finding an extremely fair fix and delivering on their promise. Pleased with how the situation was handled in the end and our new Sierra 1500 looks fantastic. Appreciate the support of everyone involved.

This was the third car since 2019 Ive bought from Aaron Siedschlag and Jeb from Superior. Amazing every time. Nice, honest, easy to work with and even brought my most recent purchase to my house. Great team.

The agent was excellent. My issue is not with the staff, but with the policy of not allowing the discount from mailed coupons without the actual coupon in hand. I can understand with occasional customers, but I have bought 3 cars from you since 2002 and have had all of the service done there. I deserve better!!! It is not that much money, but the message says your cheap and I am not a good customer!! This is not the case at the auto park where my Toyota is serviced. We get credit without having to warehouse coupons. Superior, you should be better than this!!!! Please share my response.

Took my vehicle to Superior Buick GMC in Fayetteville for failed lifters & cam shaft damage in September 2020. Was told all was fixed & had a 2 year GM warranty on all work done no matter what. Well, as of July 2021, Im having the same issue; failed lifters & cam shaft damage. Superior refused to do the warranty work.Took my vehicle to a different mechanic & found out that when the lifters on one side fail & have cam damage, all lifters have to be replaced or the other side will fail & cause more damage. When I picked my vehicle up from Superior, I was told that the mechanic made my vehicle jump time because he forgot to tighten the timing gear & they had to replace more lifters. My truck hasnt ran right since I picked it up from them. I informed them of the continued issues I had with my vehicle (knocking sound) & they assured me that everything was fine & it just needed to be broke in.So, due to Superior only fixing one side of lifters, now the other side has failed & caused cam shaft damage yet again.Now my motor has to be done all over again. After discussing this with Superior, they still refuse to honor the warrantied work & fix their mistake.If I could give a negative review, I would. This is complete BS & couldve been prevented had they done the job correct the first time like they were supposed too.I will NEVER allow them to work on my vehicle again, nor will I recommend them to anybody.

The purchase of my new 2021 Encore was undoubtedly the best car buying experience I have ever had. My sales person, Ashleigh, was both knowledgeable and personable. She paid attention to the detail I needed to make an informed decision concerning the accessories that would best suit me and my physical challenges. The young man in charge of financing my car made that process effortless. Bravo, Superior!! You are a cut above the rest....

Reception area was simple but clean with large TV, water. Service advisor was customer centric and competent. Repair was done OT and promptly !

They came to get my car at work for a recall update, left me a loaner car to drive if I needed, and dropped my car off freshly washed and detailed, and had more gas in it than it started! Very superb service!!!

Very intuitive to our needs. We are heading on a trip next week and they got us in quickly. Did what needed to be done and even cleaned and vacuumed my car! Great Service!

I had taken my truck to a couple different dealerships, before taking it here. I had previously spent a lot of money and not all my problems solved. After servicing the truck at this dealership, I have not had any more issues. I use the truck for work daily, so getting it fixed has been critical for me. I would highly recommend this dealer.

Great experience they are fast get me in and get me out. They do what they say they are going to do. I will forever be a customer.

Took my car here to get the track to my sun roof cleaned. The sunroof itself worked perfectly, water dripped on my floorboard when it rained. The tube was clogged. They charged me $80 to clean the track, jammed the skylight and refused to fix what they broke. Told me I had to pay to get it fixed. Bad business.

They said they would run a “soft inquiry” on my credit so it wouldn’t show up as a hard but it showed up as a hard inquiry and affected my credit. Salesman lied to me

Despite of bringing my truck with no prior scheduling I was very promptly accommodated and service performed in impressively timely manner.

I spoke with Cole and he had very good customer service the weather was hot but that didn’t stop him to check up on me and answered all my questions about the cars 5 stars

Its always great. Everybody is wonderful, Edgar is extra wonderful. Thank you.

We worked with Cole Hennigan and he was upfront and honest. He helped us out and we got a great vehicle

They were great! Dropped my car off for an oil change and tire rotation. Got it back shortly after with car washed and vacuumed! They were all so pleasant too. Definitely my new place for car maintenence.

Edgar was pleasant with excellent communication to me status of repairs

Needed an oil change, was the first oil change after I bought the vehicle. Went there because I seen an advertisement that said first oil change is covered. That was for new vehicles only, which I dont have a problem with, but $75 for an oil change, wont do that again.

William Holdrige is AWESOME! Hes the man to see. No hassle and a fair price! Will definitely go to him for my next vehicle!

Sales, service and smiles! This place has really improved over the years we have traded here. Our 2013 Buick Enclave was recently hit by a deer. The day we took it in to be repaired we went straight to Superior and upgraded to a 2020 Buick Enclave same color. It wasn’t even in the lot.. yet .. but it was the next day! We bought it without a test drive! Love these propld snd their vehicles!

All the staff we came across were very friendly and professional. We were assisted by Aaron and he went above and beyond. We have shopped many many cars in the past and now wish we started here. We will never go back to the other dealerships. And we will definitely be sending you our family and friends!

Great guys. Ferb and Aaron are the best! Honest and fair. And absolutely no pressure!

I feel that Bobby went over and above to make sure that things were taken care of. That was my second time to work with him and both experiences were great. As a matter of fact, I have not encountered anyone at Superior who has not been super helpful!

Nice people but only did none of the service needed. Asked for oil change & tire rotation. Oil change was not done nor the tires rotated. Mechanic swore he rotated them but Stevie Wonder couldve seen they werent (severely rounded edges on the front tires). Truck wasnt cleaned like I was promised either. Took the truck home & did it all myself. Wont be back. Received a refund from the dealer later. Beware of Clive Davis as service advisor.

Amazing dealership! Went in Saturday afternoon to look at some cars. Little did I know that I was gonna walk out with a car of my own!! Cole was amazing he made the process go by smooth with purchasing my first car. If you’re looking to buy your first vehicle definitely recommend this dealership. Loved everything about it!

Staff was so friendly and helpful. They had everything ready to go when I got there. They are knowledgeable and trustworthy!

Everything went great. Fast service. Waiting area was exceptionally clean and nice.

AshLeigh was amazing today! She found me an even better car, with less miles than the one we originally were looking, while keeping it in the price range I had. Very friendly employees all around, I definitely would recommend buying from this place.

Came in to get a trailer brake install on my 21 sierra and left with the trailer brake falling apart and the dash not reinstalled correct. then when they tried to improperly fix the trailer brake mount they pulled on the plastic pieces with pliers and damaged the mount. Still need to bring it back in to have them repair, as the guy that did the install was already gone for the day, but unsure if they will order the replacement parts like they should to fix it correct. so in the meantime I have a brand new truck with parts hanging from the dash. embarrassing because I had out of state business partners in town this week giving them rides to various places.

Had a great experience buying a preowned vehicle with Cole. Buying a vehicle from a dealership is still a new experience to me and I was not intimidated or felt pushed to make a deal I was not comfortable with like the other dealerships Ive experienced. Cole and rest of the team were very professional and met all my expectations. Great hospitality along with practical and transparent negotiation process made it easy to purchase my next vehicle here. The vehicle selection was also great. I would definitely recommend for anyone looking for a new vehicle with ease.

We went too look at car made appointment and got there they said they sold the car we was going look at 3 days ago and didnt tell us

Ashleigh was the best sales person EVER! She was super helpful and found a vehicle for me that fit my budget and was very patient with me and all my questions.

Bobby was awesome! Very helpful and I highly recommend your dealership, thank you!!

I would first like to start by saying everyone here is as friendly as can be and helpful too my salesman was Paul Roth great guy and did everything possible to get me in my truck and made sure that he found the best one for me in my price range! The financial guy Eric not sure of his last name sorry there was super helpful as well made sure the payment was in range for me and got me a 2 year warranty on it as well! A+++ dealership I highly recommend anyone here!!!!!!!!!

Great service. Knowledgeable staff

Great staff, was treated very well, felt sorry for the man helping me all I had was a question about my truck he tried so hard to find an answer .

Excellent. Friendly and prompt service . Very pleased with the customer service .

This is my first time to come to Superior Buick GMC. I was impressed with the courtesy of these people. Been to others in our area and they do not compare. Thank you

Gavin was a great help! Everyone there was nice and took time to explain things. One thing though was that it would have been nice to know about the dents on the hood of the car before hand. Everything else was great though and I really enjoyed my first car buying experience

Always so accommodating at getting my Colorado truck in for service and inspection, always checking for recall status too. The service people there are just great to work with when I need help.

Quick and did a great job washing

Luis was awesome, he kept me informed as to when the vehicle would be in stock. And was perfect thru the whole buying process.

They are very helpful and efficient. Makes the experience simple and quick. Thank you.

Best Service experience I have had in a long time. So much better than the other area Buick GMC Dealers.

Upon my arrival, Superior was ready for my vehicle, I was greeted as a valued customer, the work was completed on time and the service manager was outstanding.

My truck has a problem with a noise that GM acknowleges but does not know how to fix. My dissatisfaction is with GM not the dealership. And now my truck needs an alignment or toe-in adjustment with only 16000 miles on it. Not good!!!! This particular GMC truck is apparently NOT a good product.

Martin Ortega was excellent! May the buying process very simple and easy!

It was the quickest and friendliness purchase I have made at a dealership.

Michael Gillaspia was phenomenal with his professionalism while going out of his way to answer all my questions. He even delivered my truck to my work so I could drive home in it!

Friendly and very professional sales person this place . And the Manager was very helpful explaining the sales contract I will definitely will come back

I had to call GM customer service because the service tech Hunter at the dealership said that all their 20+ loaner vehicles were already taken. This didnt sound right, because my truck is new with less than 7000 miles on it, and it wasnt drivable due to bad engine lifters that caused a bent rod. The lady I spoke with at GM customer service said that in the event that the dealership cold not provide a loaner vehicle then they would rent me a vehicle with Enterprises. However, when I told Hunter this at the dealership, he said that he never heard of this before, and asked me if this was something new that GM was offering. I find it very hard to believe that the dealership has no knowledge of getting their customers with factory warranties a rental vehicle through Enterprises when their fleet of loaners are already taken. Furthermore, I have two new needing services messages that are popping up on my console, and the soonest that this dealership can get my truck in (and provide one of their loaners) is 10 days out. They never offered to get me a rental through enterprise, if I schedule the service to be done any sooner than 10 days out. This is my 3rd new purchase, and first GMC purchase. So far Im very disappointed in the vehicle and customer services that GM provides.

The very best experience in buying cars!Just purchased my second car from Superior Buick GMC in the past year. I guess it was the luck of the draw to connect with Aaron Siedschlag as our Sales professional on the first purchase. It was because of Aarons professionalism and knowledge that I always search Superiors inventory first now when shopping for a personal car or another fleet vehicle for my wifes Health Care business. At 53 years of age I had come to dread dealerships and the car buying process. Aaron and the Superior group has turned that on its head. Weve bought a fair number of cars over the years, and this was the first time in years Ive attempted to trade in our car after a couple horrible experiences many years back. Its always proved easier to simply write a check for the new car, and have a friend sell our old one off his small car lot. However, having worked with Aaron previously and having much confidence in him and Superior, I thought Id give it a shot.They had a fair, straight to the point, evaluation done in a matter of minutes. No waiting around the showroom as your valuable time is wasted. They are patient, professional, no pressure, no waiting around, and no games. The entire process was incredibly fast and easy. No back and forth. Aaron was clear and to the point in closing out the paperwork. I will always shop with Aaron and Superior first. Why buy a car on the internet sight unseen, or spend half a day sitting in a dealership. Simply choose Superior. Great job Aaron and Superior!

Excellent experience! Cole Hennigan was the salesperson who sold us our vehicle. He was extremely professional and made the process easy and stress-free!

Service department was on point and acting took the time to actually look to see what was wrong with my car. Definitely coming back for any future visits.

Went to Superior on 12/29/2020 had appointment with Cole to check out a 2020 GMC Terrain.. Drove 45 minutes to get up there and never took it off the parking lot.. Cole couldn’t even get the remote to interact with the SUV.. We was asking questions about the vehicle he couldn’t even answer.. What’s the bad part he passed it off to another salesman and he didn’t even say well is there anything else on the parking lot might interest you.. Didn’t call and say sorry I couldn’t help you today.. Drove back home another 45 minutes went straight to Orr Cheverolet and got a 2021 Chevy Equinox and yes the remote works and no you don’t have to be atleast 20 feet away from it like they try to say @Superior..And like we showed them up there the remote shuts the vehicle off you don’t have to be on the inside of it.. Bad customer service 🤦🏾‍♀️

I really appreciate the way they treat the customers and the amazing job that is done on my vehicle. I highly recommend Superior Service department to anyone!

Hunter went out of his way to help me out, thank you hunter. Earl Ralston

Cole Hennigan is a real blessing and a breath of fresh air in the auto sales industry. He is very courteous and thoughtful and very professional!

I actually purchased the truck over the phone. I was out of town during the purchase agreement and Superior had the truck waiting for me when I returned. Salesmen were extremely helpful and honest in every step of the process. I will recommend Superior to my family and friends!

Treated excellent and great service on my vehicle.

We arrived early and got us right in. Edgar was extremely helpful and pleasant. So glad we chose Superior.

Hunter and Bobby did a great job communication about my vehicle

Needed a VATS code for my car. Took the proof of ownership to them and the guy gave me the code I needed. Super friendly staff all around.

We bought a Lexus SUV from Superior and I can confidently say that it was the easiest and best car buying experience Ive ever had. Everything went perfectly and I dont think the whole process took an hour, including bringing our trade in back after the car was detailed. Thanks Guys!

Starting, I was told back in June they were going to order parts for a recall on my vehicle. Approximately three to almost four months went by with no word on said parts. The day I called to inquire about them, I was placed on hold for 25 minutes before I finally ended the call. Later in the week, Maria reached out to schedule a visit. I did reschedule due to scheduling conflicts. Come Monday, I had my husband to take me in and drop my vehicle off. We were told it would be finished in a few hours. Come 6:20 there was still no call which was very frustrating, as my husband works overnight. He was waiting up when he could have been asleep. Therefore, I called to get status and was told the service part had already closed. Grrr! At that point, I asked for a supervisor, and again was placed on a long hold.I ended up having to pay someone to take my kids to school yesterday because my husband was still at work. Additionally, I paid 23.00 for an uber to get my vehicle because I had a 12:00 pm dentist appointment. No one apologized nor addressed the late return of my vehicle.I swear, customer service isnt what it used to be. No one seems to have any idea of what basic common courtesy or empathy is nowadays.

I was not pleased with the person with the answering service who made my appointment, but everything at the dealership was perfect!

I can’t say enough good things about their service department. Hunter McCall, their service specialist is quick, professional, and matter of fact.I had a catastrophic transmission failure on my Silverado within 19 miles of my powertrain expiring. I was pretty distraught to say the least.Hunter got me in as quickly as possible, had my transmission fixed, and even loaned me a courtesy vehicle to boot on the interim. He was professional, understanding, and extremely informative every step of the way.Is this what you would expect of warranty work? Yes, it is.What you wouldn’t expect is to pull into the parking lot to retrieve your vehicle to find it cleaned, running, and waiting for you with the radio tuned to Christmas music. Talk about finishing touches. These guys thought of it all.I can’t express how thankful I am to have my Silverado back in my possession, shifting better than ever. Thank you so much to the entire service department, and to Hunter McCall.I know that things are tough right now due to everything that is going on, and with people being short handed. Just know that your efforts do not go unnoticed. I cannot say enough good things about the service department at SUPERIOR Buick/GMC.

Luis great guy

Service was completed as requested in less time than expected.

Best experience ever with a dealership. Recommend to our son and he purchased 2 vehicles through you.

Put on my accessorie in no time and worked as it should excellent work

Great service as always.

The speed of getting the part in and fixing the car was excellent...The issue we had was the lady that we spoke to about the check engine light coming on gave us an appointment telling us it would be fixed that day..When I got there I was told they needed to do a diagnostic and then I needed a second appointment for the repair..I would have preferred I was told up front there would be 2 appointments.

Friendly- informative- kept me up to date on the process.

Aaron my salesperson is always accommodating and friendly when I come in for servicing

Great folks to deal with, go and ask for Mark Julio, he will hook you up!

It was probably the best service experience Ive had with any of my vehicles. Edgar was great!

The team went to bat for me in order to reduce my major repair by over 50%. Thanks, Bobby et al.

Had a rough start with Superior but ended up very pleased with getting the vehicle we wanted. They treated us with respect and were straight forward with all terms. The truck was just what we were looking for and our salesman Arron took very good care of us.

Superior Buick GMC provided outstanding services and first-class customer support. The staff is very friendly and has a vast knowledge of the vehicle and full understanding of customer needs. They have done an exceptional job to address every issue with my vehicle and addressed everyone to my full satisfaction. Without a doubt, this is one of the best dealerships I have ever used over the last 40 years.

I didnt have an appointment, but I needed a new battery. They got my vehicle worked in and completed within 90 minutes, plus they washed it! Friendly and efficient.

Best place in Fayetteville check out my boy Cole Hennigan

Very helpful staff and great service

Good work done, and car was clean and ready to go when I picked it up

Keep up the great work guys!!

Excellent service.

Excellent experience- a low pressure, honest sales team who helped my family find the perfect vehicle. We appreciated Martin’s hard work and his good attitude. He is very knowledgeable about all vehicles and went out of his way to look up anything he didn’t know off hand. Everyone was very friendly and we wound up with an excellent vehicle at a fair price. There was none of the stereotypical “haggle” that so commonly happens at other dealerships. It was a very professional experience. Their used inventory is top notch and all vehicles were meticulously cared for. I highly recommend Superior NWA if you are in the market for a new vehicle! 👍 Thank you Martin!

Not only are the salespeople friendly and knowledgeable they worked with me until I got exactly what I wanted. I am a 72 year old widow and know nothing about cars. Their service department has gone above and beyond to make sure everything is perfect and I never have to worry.Thank you Superior!!

Bobby Holleman took great care of me and helped me the entire way through dealing with the warranty company and getting my truck fixed and me back on the road. I couldnt have ask for a better experience or a better person to have fighting for me. Thank you all so very much for all your help. My truck is running great, The technician did a wonderful job of putting the different motor in my truck. I cant Thank you all enough for all you did to get me back on the road. You are a wonderful group!!!!

Employees are so nice and knowledgeable. Weve been a customer for years and will continue for years.

I have nothing but great things to say about my buying experience with superior. From low sales pressure to an easy purchasing process, I would definitely purchase from this dealer again. Seth was great to work with and very important in my decision making process. I appreciate how much they respect their customers wishes and needs which you do not see at every dealership around here.

Great people working for your best deal!