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RGX Rim Repair Fayetteville
5409 Raeford Rd, Fayetteville, NC 28304, United States
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RGX Rim Repair Fayetteville
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Ra
Review №1

All four of my wheels needed refinishing due to some curb rash created by the previous owner. I found RGX through Google and read their reviews. Convinced by their positive reviews, I drove to their shop for an estimate. I was greeted by Harper and she went outside with me to do an estimate. She was very knowledgeable and gave several recommendations. I had some specific questions that was best answered by her technician. So she brought out Jeff and between the two of them, they gave me a detailed explanation including how the process works, turn around time and cost. I was very pleased by them. They also moved my appointment a few days earlier since they had a cancellation. Jeff pointed out during my appointment that one of my rims was bent while the other three rims needed rebalancing in which he remedied. Jeff also painted my wheels and his work is phenomenal. The rims came out amazing! My car is magazine cover worthy and there is no more vibration when driving at high speeds. I highly recommend RGX for rim refinishing. Excellent customer service, super quick turn around time, military-friendly with discount and impeccable work!!

Ea
Review №2

Harper help me to the fullest. She went over and beyond with great satisfaction in order to see the smile on my face. The wait time was not long. Harper is the best!!

Mi
Review №3

This place is top notch. Not only is the staff friendly and super helpful but the quality of work is superb. I made an appointment to get one of my vehicles rim fixed (bent from a pot hole) and within a few days I was good to go. On the day of drop off, I asked about getting a scratch fixed for my second vehicle and was informed they could have it fixed the same day. Overall, prices are great and workmanship is top notch. One thing Im really watchful for is how my vehicles are treated when taken to any shop. My vehicle was returned excatly how it went in - no hidden scratches, dents, marks, etc.....and was returned clean.Would highly recommend this shop.

Je
Review №4

Friendly and Fast!! We are from out of town but they helped us get our cracked rim fixed and put back on the car with out any hesitation. Would highly recommend to anyone. Thanks again RGX for everything. Now we feel safe driving back home💕

Je
Review №5

I was very pleased with the work done, my Crystal and Harper were very nice over the phone and very welcoming. I recommend this shop to anyone who needs rims repair…. Jeff you are the man your work was absolutely beyond my expectations. Great Work!!!

Dr
Review №6

This shop is pro. The rim I thought needed replacement was completely repaired and was ready as promised for pickup the next day. I refer anyone to go there...not over priced.

Br
Review №7

I truly had a great experience at RGX Rim Repair. I had to get my tire fixed very last minute to travel to a family funeral, and in an extremely stressful week RGX took the stress of getting my car issues fixed off my plate. Their employee Harper was super understanding of my circumstances and also just the huge stress I was under, and she helped fit me in so that I could get my car fixed in time to travel. I am extremely appreciative of Harper, and she deserves commended, as does the rest of the RGX crew. They did a great job, I was able to sit comfortably inside while I got my tires replaced and my rim fixed, and my car is driving great now. Thank you RGX and shoutout to Harper for being a great ambassador of your business!

Ad
Review №8

I had no idea I could get this done to my rims.Nice!The ladies in the front are awesome! Very professional, courteous, kind, and very very knowledgeable on their craft!The guys in the back are awesome as well.And as a Veteran, its always nice to be recognized!Thank You All!

Vn
Review №9

I brought in a couple of damaged wheels and was amazed at the end product (see pics). Outstanding work completed in a timely manner, cannot ask for better service and a quality repair (reasonably priced for the quality of work performed). Thank You Jeff for the great work. Thanks for the great customer service provided by Crystal. Kudos, to your customer waiting area, it was comfortable and extremely clean and kept up well for your customers, !!

Ti
Review №10

I had Miguel come out to me and fix a few rock chips on my wheels. Looks much better than before, unless you knew it was there before you’d never know.

L
Review №11

I was surprised to have been treated so poorly by the female who identified herself as a manager. I often read reviews prior to selecting a business for a job. My experience was the polar opposite of so many which has me questioning the review process. After such a poor experience, I decided to take my business elsewhere. When I’m treated with disrespect, I will not even accept the service for free. This manager does not listen to customers. She is too busy formulating a response and trying to be right. Customers need to be heard even when you don’t agree.

Am
Review №12

Very kind and helpful staff! They were able to help me quickly despite being very busy!

De
Review №13

Very easy. Very quick and good customer service. Reasonably priced as well

Jo
Review №14

Very professional services, plus an understanding company who makes sure youre satisfied.

ja
Review №15

Extremely overpriced for rim repair, like 200% more than a experienced welder. recommend going to young’s welding. Don’t waste your money

Br
Review №16

Im a repeat customer . they are my only choice for rim repair and custom painting of rims.these wheels were silver with major curb rash from the McDonalds drive through. (Daughters car)

On
Review №17

I’m came in with a one rim that was bent and a crack. I already had my rim off the rim size is 24s.The stuff was nice I didn’t have no problem with them or the shop. I didn’t have a appointment and the stuff fit me in and took care of me.The shop was clean. I would recommend this shop to anybody that I come cross that need rim work. I didn’t have to wait long for them to fix my rim if I have any other rim that give me problems I’m coming back to them. One of the work put the rim back on my car his name it freemen and he didn’t have to be he did out of kind.RGX Rim Repair is the best rim shop in Fayetteville hands down !!!!!!!!

Da
Review №18

The best place to have your rims repaired by far. It was a while ago, I damage two rims on the inside. It took less than 24 hrs to get my rims back saving me hundreds of dollars. But more recent, I have always wanted to paint my rims black on my VW Passat. I went to RGX and Crystal and Harper really are the best. Then answered all my questions, were nice about it and helped me decide on which paint job was for me. TJ removed all the scratches and dings from my rims. Let me tell you they were bad. When I picked up my car I could not believe the fantastic job he did on my rims. I am extremely satisfied with my experience at RGX.

Mo
Review №19

Our insurance sent us here, and they were fantastic. They plugged one of two tires for $35 and didn’t charge us their flat $50, rate because my wheel had a center bend and wasn’t repairable. They are an honest, trustworthy company. The waiting room was very nice as well.

Br
Review №20

Miguel is the man. He is always professional and up front. I have had a working relationship with him for years now and we have always been able to count on him to get us fixed up. Hard working and dependable does not remotely describe this man. I would give 10 stars if there was an option.

Jo
Review №21

Girl friend bent a rim on her car. Took it to RGX to see if they could straighten it before getting a new one. They were friendly and informative. Checked the rim out but no luck. Bent too bad.Thanks for taking the time to check. I will return as needed. Maybe get my rims all shined back up.

Wi
Review №22

I had a really great experience today. I spoke with Jasmine who coordinated my appointment, and had me scheduled right away. Later in the day, I brought a tire in to be mounted upon the rim that was to be repaired. When I arrived I asked to speak to the technician who was working on my particular rim. They kindly enough let me speak to Rene. I was greeted with an informed perspective and a reassurance that made me feel good about my experience. Upon receipt of the finished product, I was pleasantly surprised with the quality that I was given. Based on my personal experience, I would recommend them not only for customer service but also the willingness to provide insight on what you’re actually paying for. Special thanks to Jasmine and Rene as you guys made it very easy for me to make a good decision!

Ha
Review №23

Excellent job. Fast turn around. Great value.

Ge
Review №24

Complete and total satisfaction. Friendly staff, awesome service, beautiful work and just amazing! It was better than you could ask for and you deserve more than 5 stars. Thanks!

Ja
Review №25

They do great work but I cant get anyone to answer the phone, return calls or reach back out to me after calling or filling out the form for a quote.Update: Julia reached to me and was more than accommodating. Thank you.

Ge
Review №26

Took quite a few visits to get my wheels fixed properly, worst off when they were done the finish had dirt particles and brake dust under the clear coat.

Is
Review №27

Miguel was professional, reliable, and friendly. I would most definitely recommend him.

R.
Review №28

Jasmine my service advisor informed me my vechile was dangerous to keep driving with the rim being so bent. Proceeding to assist me with great care she had the Technician Jeff start working on it right away! Great staff with amazing work ethic!! Thanks guys !

we
Review №29

Well four stars great job but when I got my car back Another rim had a mark that was not There 🙂🙂 now that one has got to be fixed

Da
Review №30

I was helped by Crystal and Jeff this morning. The staff was very helpful and professional. They were able to get my rim repaired within the same day. I am a very happy customer and I would recommend the company to others.

Br
Review №31

These folks are miracle workers. We brought a rim in from our sons 2017 Kia Soul. We were convinced that it was a lost cause. When we came to back, we could not believe our eyes. Worth every penny. We had to come back because we found another of his rims was dented. They fixed it in no time.

Wi
Review №32

Not a good experience. They cannot repair an alloy rim which has a slight deformed section, only curb scratches. Prices approach a new wheel. They offered a new Mercedes replacement wheel, which had to be ordered and paid in advance. On arrival it was a remanufactured wheel and had a dent. They then suggested repairing the dent at standard repair costs added to the already high price of the remanufactured wheel. It would have cost the same as a new factory wheel from the Mercedes dealer. Crazy! The service lady had little to no experience dealing with people. Two new similar wheels from Autozone would have cost the same as the repair bill.

De
Review №33

I walked in thinking I would need an appointment and instead was told to bring my bent rim right on in. The rim was fixed in a couple of hours. Jasmine was very knowledgeable and helpful. The technician Jeff did a good job can’t even tell the rim was bent in the first place!

Ro
Review №34

They repaired a rim on my Porsche Carrera S and I was HIGHLY satisfied. You literally would have get right up on the wheel to notice it at all. Excellent work! $150.00 (around) was cheaper than $2,000.00 to replaced the one rear wheel at Porsche!

CO
Review №35

I had got refered to RGX and let me share with you how a real business is ran. When i walked in i was greeted by Jasmine, she is very respectful, speaks clearly where you can understand her.They really makes you feel like family, all the way down to working with you. Finally a business that puts themselves in the customers shoes.

do
Review №36

Super quick service and great work. I had my badly bent rim back within 2.5 hours. Will definitely use again if I ever ding up another rim.

Ja
Review №37

My rim was badly scarred when a van veered into my lane and damaged my rim. Miguel Perez gave me an estimate and assured us that he could/would repair it. We are very pleased to share that Miguel was excellent: He met my husband and I on time, and performed an excellent job on the repair of the rim, at the estimated cost quoted. Thank you Miguel for your excellent skills, and customer service!!

Tw
Review №38

Great customer service. Jasmine is the best. Also a great job on my bent rim. Couldn’t even tell that the rim was bent.

Me
Review №39

Great customer service over the phone and in person! They were able to get me in and we’re very accommodating to my crazy schedule!

Ra
Review №40

I went inside and was met with a friendly courteous greeting, I didnt stay long due to me having to go back to work but the atmosphere was amazing, enjoyable and Pleasant I was really impressed with the standard of their work and timeliness of the repair Im looking forward to doing more business with RHX in the future

TM
Review №41

I am editing my original review. The costumer service here is on point and they are willing to make anything work with the costumer. I had a little issue that was immediately resolved upon reopening on Monday. The quality of the work combined with the customer service I received truly gives this establishment a 5 star review.

La
Review №42

Associate greeted me as soon as I walked in the door with the smile she was on the phone at the time took a moment and said I will be right with you so please. Then explain Im sorry sir itll be just a few more minutes after the phone conversation apologize for being on the phone and how may I help you today sir was very professional and knew her job and I would be more than happy to visit the site again.

Wa
Review №43

They know what they are doing! My wheel looks brand new after a nasty run in with a curb. They were professional, friendly, and honest about what they could and could not do. Their prices are great, and I paid exactly what I was quoted. Don’t bother to shop around just get your repair done right. Thanks

Jo
Review №44

Went in for corrosion damage they did a great job! Even had my headlights restored, VERY IMPRESSIVE they look like new- I had done them myself and paid others to do it before this is good Jeff did a great job!! Wanda has great customer skills! :) They also do military discount. I am goin back for some other stiff and car products for detailing .

Do
Review №45

I went to RimGuard Xtreme and I had a great time the personnel Jasmine (SA)were professional, courteous and experienced with my situation.Rene (Wheel Tech) did an excellent job with the wheel. I wish I could put a pic so you can see his (5 ⭐️) work.

Lo
Review №46

My husband and I came in their office for a rim repair. The lady at the front desk was really nice and explained everything to us. The workers were very professional and got us in there at our time we were appointed. They offer a warranty on anything that they would repair if it was something at their fault. About 2 weeks into the repair I noticed the tire pressure light was coming on at a fast rate after my husband had put air in the tire. We took it back and they looked at it and most companies would have made all the excuses in the world and blamed it on the customer. They made no hesitation and admitted it was their fault and they repaired the problem with NO problem. They are a company of their word. I will definitely refer anyone of my friends if they need any repair. They have our B uisness. Thank you so much for going above and beyond.~The Hairs~

Tr
Review №47

Took great care of my vehicle. Wanda and Scott helped in every way possible and their customer service is amazing. My rim was bent up pretty bad and they managed to get it back to driving condition in a short amount of time. I would recommend to everyone for their wheel service needs. Best in town!

Sh
Review №48

Took my 22 inch rim in to welded it had a small inner bead leak . After the the job it held air for about 6 hrs then slowly again started leaking it’s been 5 days and it’s all the way under 20 psi already.(update) The management recently reached out to me and showed Concern and interest with the problem that I had and asked me to come in for them to check it one more time free of charge I’m really appreciative of the fact they took the time to reach out to a customer thank you!!! Julia

Mi
Review №49

Fast, friendly and professional service. Crystal was informative and Rene did an awesome job. Bravo!

Dr
Review №50

Excellent work!!! These guys do great work especially Dave. Every car Ive had them look at; theyve done stellar work. Definitely would recommend these guys to any and every body, real professional. They get the job done quickly and at a fair price

Ge
Review №51

Absolutely professionals very happy with their services. Laruen and her staff is amazing. Will use for all future rim repair.

Wa
Review №52

I WORK AT A LARGE SCALE BODY SHOP IN SOUTHERN PINES. WE SEND ALL OUR WHEEL REPAIRS TO RIMGUARD EXTREME. MIGUEL IS THE BEST! HE REALLY IMPRESSED US TODAY FIXING AN ALUMINUM POLISHED WHEEL. INVOICE #MAP2317 THANKS MIGUEL!!!!AGAIN MIGUEL HAS SAVED THE DAY! HE HAS COME BY AND FIXED WHEELS FOR MULTIPLE VEHICLES WE HAVE IN FOR REPAIRS. NOT ONLY IS THE WORK EXCELLENT, IT IS DONE SWIFTLY AND SPEEDS UP OUR REPAIR PROCESS IF ANYTHING!! INVOICE #MAP2348 AND #MAP2347

As
Review №53

Great and friendly staff. I came in worried I would have to make an appointment to have my rim repair on my type R a week out and they got it in the day I walked in. Thank you to Jasmine the service advisor and Jeff the technician.

Pa
Review №54

This is my second time here and i must say...the staff are so amazing . Friendly, kind, and EXCELLENT CUSTOMER SERVICE.Jeff has been a blessing. When i thought it wasnt possible..Jeff made a way.May GOD bless and keep the staff safe.1I salute their PROFESSIONALISM and recommend for everyone to come to RimGard in Fayetteville to get their wheels repair or painted.

An
Review №55

I went here a few weeks ago. I was referred by Black Tire. The customer service and overall service was just awful. I had a small crack in my rim they fix the crack. Then proceeded to tell me that could put the rim and tire back on my truck. I went back and forth with the lady at the counter. She told me how my lug nuts were to big and my lock kit didn’t fix the lug nuts for them to even get the tire and rim back on. I left there and went back to Black Tire and they put my rim and tire back on my truck and no charge and with no problem. That is the laziest service I’ve ever had at a rim and tire place. They were just to lazy to put the rim and tire back on. I’ll never go back to this place the lady at the front desk is just as ghetto and ignorant as you can imagine here in Fayetteville.

Mo
Review №56

I went to Fayetteville to Visit some family members, and happened to stop by the RimGuard Xtreme shop. The 2 people in the front were very helpful and the prices they gave me were definitely reasonable. I will gladly come back and get my repairs done when I am back in town. I would recommend this to all my friends and family.

Ch
Review №57

I went in to get a wheel fixed and met Heather and Brian. Great service and pretty quick too! Heather is awesome always smiling and have a great attitude Brian is not so bad either. I do have one complaint though. Its a shame Heather is taken. We used to go to lunch every once in a while cant even get her to show up anymore. LMAO if you need wheels repaired this really is the only place worth going to!

ar
Review №58

Had some minor damage on one wheel, but asked if I could do a color change along with the repair. I was extremely happy with the work, and it gave my stock wheels a custom look that really stood out. I would recommend RGX to anyone looking for repairs, but even more for someone thinking about investing in expensive new wheels.

ma
Review №59

I honestly had a great experience here. The people are very professional and they have complimentary beverages and tv in the waiting area. They went out of their way to make sure that I was taken care of. The prices are affordable and they give military discounts.

Bi
Review №60

I looked all over the internet to find a business that re-chromes rims. I have a 2004 Thunderbird that was in desperate need of rim redo, and RGX did a superb job! The rims were sent to CA and returned in beautiful condition. RGX is absolutely the place I will return for any chrome job - thank you!

Ma
Review №61

Highly recommend RGX rim repair shop the job they did on my 2017 Cadillac cts v calipers was just awesome.Thank you to Crystal and Jeff both of them are very professional and care about their customers I will be getting my rims done next so I truly appreciate the job RGX rims did on my car need any rim repair caliper paintin this is the shop to go to ************* you will be satisfied.

Ke
Review №62

Ive used rim guard before when they were only on trucks and loved the outcome. As soon as I walked in the store front they looked at my rim damage, gave me a fair estimate and took my Jeep right back! Cant wait to see to see the finished product!

Ph
Review №63

Dropped off my rim and was repaired and mounted with a new tire ( that I provided) in less than an hour. Would highly recommend!

Jo
Review №64

We recommend Dave at rimguard, his professionalism andvery positive personality definitely great to deal with. They always get to us in a timely manner. Would recommend to everyone come in contact with.

Ki
Review №65

Jasmine and Rene was awesome!!! Our experience was fast and the price was great!!!! Thanks

Br
Review №66

I sent pictures through there web tool, description of what is wrong, and have not heard anything from them! Obviously they do not want any more business! Will seek other solutions....

Da
Review №67

Great place! After running around for days looking for a quality rim repair, I came across these guys and they are very professional and has free water ! I recommend this place to every hard working individual looking for quality rim repair.

Jo
Review №68

After a less than desirable experience with a bent rim repair job, my case was escalated to the regional manager. Derick was very understanding about the situation and worked swiftly to resolve the issue. Its clear that the company does care about customer service and the companys brand.

Tr
Review №69

Very professional, quality work at a reasonable price. Best it Nort Carolina

Mr
Review №70

They try to charge me over $200 jus to take off my wheels n put factory ones on. No balancing or anything. Just wheels off and wheels on. Ridiculously over priced for a 10 min job. And laughed about the price when I asked about it and asked what I expected to get paid if I didn’t it( with an attitude). Take your business elsewhere. Franks tire down the street on reaford is a good honest and cheaper place.

ta
Review №71

YES I would love to take this time to say how wonderful and professional Miguel Perez is everytime he enters our dealership. Thanks for a great job and always having a postive attitude. invoice # map2276&map2259

Rh
Review №72

I have had Rimguard repair several rims for me. They have always done awesome work with no problems and in a very timely manner. I would recommend them to everyone.

Pa
Review №73

Excellent Service and Great Customer Service...💯

La
Review №74

Did an amazing job on a bent rim repair. Saved me money and time.

Ma
Review №75

Wanda and the staff were amazing! My rim looks as good as new! A++++!

De
Review №76

It was fair price clean and I will tell other people to come there

Da
Review №77

So we had our daughters 17th birthday party this past weekend at which time we revealed the 1996 Pontiac Trans Am that we had restored for her. The party went great and we were able to surprise our daughter. She knew she was getting the car but thought we were only doing a couple of things to it. She was estatic!!!I want to thank three Companies for the work each of you put into making this restoration a HUGE SUCCESS. In no particular order as we greatly appreciate each of you. Its a lengthy post but very deserving to every one of these companies.ShoGun Paint and Body (2861 Hope Mills Road, Fayetteville, NC). WHERE do I start???? Tom and Diane Soliday, you made my wife and I Superstar Parents to our daughter! Your work is awesome and the attention to details that yall took with our daughters car is so impressive. Man did we give yall a laundry list of things we desired to be done to the car and yet yall acted like our desires were small easy things to yall. And then you took things to a completely new level. We originally thought that we would be happy to settle and just get front and back bumpers repainted since they were the most visually unattractive parts of the car. You encouraged us to let yall restore the entire outside of the car and boy we are so glad we agreed to do that. As everyone can see from my photos, the car looks like we bought it new from a dealership. Again, thank you so much for all of the attention to details, time, effort and pride you put into her car. We are Raving Fans of ShoGun Paint and Body. Thank you so much!!!!!RimGuard Xtreme-Rim Repair (5409 Raeford Road, Fayetteville, NC) custom restored and powder coated the rims gloss black as this was the one thing that our daughter continually pointed about cars she liked. She would always say I love blacked out rims on a car. These rims are amazing! Its unreal what yall can do to old rims making them look like we custom ordered them from a rim manufacturer. Thank you so much Rusty Hall! We sincerely appreciate this!S.E.A.T. (South Eastern Auto Trim, 300 Hope Mills Road, Fayetteville,NC). So when we removed the sun visors and headliner, the headliner broke in half because it is so old and was not in good condition. We knew we would either have to find and buy an aftermarket headliner or find one in a junkyard and have it recovered. So I went to Joe Barnett at S.E.A.T. and told him what happened and asked if he could order a new one for us. To my surprise, Joe said let me see the broken one first. Once he saw the broken headliner, he said there is no need to buy a replacement headliner that he could restore that one to be as good as new. To be honest, I was a little doubtful about his comments. Well, he showed me!!!! Yeah, Joe knows his craft and has skills. The headliner looks great as well as the visors and they look like a new car. His turn around time was impressive as well. Thank you Joe for helping us when we thought we would surely have to buy something new.If anyone needs any of these services listed above, I proudly recommend each of these businesses. I saw quality and integrity in each of them. I believe in giving credit where credit is due. Each of you are greatly appreciated by the Craig Family!Please share my post with anyone that may be needing any of these services. Id love to send them new business because of the great experience we had with each of them.Darin and Heather Craig

No
Review №78

First time coming to this place, and they were not expensive at all, they helped me understand what needed to be done and even took me to the back and showed me what was wrong with my rims. The techs did an amazing job on my rims, and I would highly recommend this place to all my family and friends.

Jo
Review №79

Outstanding customer service! The place to get rims repaired!

Ra
Review №80

Ive had my rims worked on many times since 2010 and each time it gets better and better. Definitely recommend to anyone with rim danage.

Ch
Review №81

I walked in without an appointment and my services were still done very quickly! I would recommend coming here!

Di
Review №82

They really went Above and Beyond on my tire and rim repair. Great customer service

La
Review №83

Great customer service and they got me in and out with no problem... thanks rim guard extreme

DE
Review №84

Clean and staff is very Friendly!

Je
Review №85

Awesome customer service, they have our business from now on.

Ri
Review №86

Good service

In
Review №87

Bent my rim pretty badly. Dropped it off a half hour before closing. Was repaired by 0900 the next day. $130.

Go
Review №88

Amazing people so helpful and understanding!!!

Ja
Review №89

Good job

Information
59 Photos
89 Comments
4.6 Rating
  • Address:5409 Raeford Rd, Fayetteville, NC 28304, United States
  • Site:http://rgxrims.com/fayetteville
  • Phone:+1 888-775-7467
Categories
  • Auto body shop
  • Aluminum welder
  • Wheel store
  • Auto restoration service
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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