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1st Time Fix Auto Repair
641A Gillespie St, Fayetteville, NC 28301, United States
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1st Time Fix Auto Repair
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Ja
Review №1

So thankful for this place. Car broke down on me today and luckily they are open 24 hours and was able to look at my car. When describing what happened they were able to diagnose the problem. What I really liked about this place was they actually showed me what happened (axel snapped in half). Also I had a long wait but it was only because of the delayed arrival of parts. Took them only about 20min to work on my car. All employees were very nice and I got to play with their doggos! I definitely plan to go back for future work!

Un
Review №2

My husband and I just left from here and the owner is definitely honest!! Did the work on our truck with no cost to us. He was super generous and the customer service is definitely outstanding. He was a blessing this morning.I would definitely recommend his establishment to anyone looking for a great mechanic with a great attitude and good atmosphere!!Thank youSincerely Mrs. Love

Ja
Review №3

Overall great and stress free experience! Being one of a handful of 24 hour mechanic shops in town I was a bit worried about the possible timeframe of repair and of course pricing, within minutes of talking to the gentleman and describing my problem (a broken axle it turned out) I was able to have my car towed there the same hour, had an estimate very shortly after it arrived, and the repair was started as soon as it was approved. Very professional and showing a genuine care for our troubles, I was impressed and relieved of stress almost instantly. We were able to pick up the vehicle later that same day and it didnt hurt the wallet nearly as much as I had first anticipated. Highly recommend to anyone looking for an affordable shop with good prices and amazing service. Kudos to 1st Time Fix, I do believe I finally found a reliable place to take my vehicles as needed, and with no worry of being led around the bush.

Ro
Review №4

I have NEVER had a mechanic that went out of his way to make sure that my car was in tip top shape before it left his shop. I had previously visited 3 other mechanics that told me nothing was wrong with the car. They figured out the issue with 15 min and fixed other problems they found while researching the main reason while I came in. He has found a customer for life!

Am
Review №5

Being from out of state, finding reliable mechanics is always a tough thing. I searched and found 1st Time Fix Auto Repair quickly. I called and spoke to Chris. The entire crew was amazing and friendly. I ended up having to replace a wheel bearing. The work was top notch as were the employees. I can’t say enough good things about them. Thanks so much for fixing my truck.

Je
Review №6

If you are debating - just go to 1st Time Fix!!! You will be happy you did. These guys are lifesavers! Broke down on 95 on a Sunday, called them and they were extremely reassuring on the phone. They took my car right away and spent two hours working to get my car back on the road, letting my aunt and I stand by as they worked. Owner went above and beyond to explain everything and make sure the car was good to get back on the road. Made an extra effort to keep the car clean and clear. Never in my life have I had such amazing service. The owner did not even want to charge me for his time, but no money would have covered how generous they were and how thankful I am.

sa
Review №7

I can’t recommend this place enough! When our car broke down on the 95, this spot was the only place open on a Sunday, so we got a tow truck to come take us there. When we got there, Chris took our car out for a ride and of course the car was fine then. But we explained our problem to Chris and just by listening, he told us what the problem was and what we should do about it while driving. He even said that if it happened again, even if we were hours away that we can call him and he’ll pick us up. He was absolutely amazing! So caring. So genuine. And smart as hell, cause we made it ! Thank you! And if ever traveling by North Carolina again. I would definitely go back.

Al
Review №8

Great shop, they took care of my car same day and did extra work that I didnt even ask them for free of charge. Would recommend

Ch
Review №9

Honest Honest and Honest!! This has been the only shop I let work on my vehicle since I been stationed here. At first I was hesitant because of the physical condition of the shop, but I walked in and all the guys in there were cool including the owner Chris. They explained to me what was wrong with my car and physically showed me.

ch
Review №10

Don’t judge a book by its cover, from the outside the shop doesn’t look like much. But the men were professional and knew exactly what they were doing. Went in to get my A/C repaired. They were able to Diagnose it on the spot and fix it. Super professional. Didn’t nickel and dime like most places. Highly recommend them.

Sh
Review №11

I lost 4 lugs and studs on Saturday, 8/14/2021. I Google for repair shops in the area and First Time Fix was first on the list. I called the number and was told to bring it in and he will look at it . I got my car towed there. I lost bearing on right front wheel. Parts was ordered and my car was repaired at an reasonable price and I was on my way. I live in Columbia, SC but I will take the 3hour drive back to first Fix auto for repairs. I waited longer for the tow truck.

As
Review №12

Wonderful place! Very friendly and helpful workers all around. The prices are reasonable! Chris is very honest, and mechanics are thorough with what needs to get fixed on your vehicle. Will be coming here again!

Ty
Review №13

Cris is awesome takes care of his customers. And very informative.

MA
Review №14

Awesome service and experience. Had to bring a couple of work trucks here to be serviced for various reasons and they made sure we knew all our options and even went out of there way to bring our truck back to our location-which they did not have to-but did out of courtesy, which was above and beyond. They were extremely professional, reliable and we are definitely going to continue to use their services going forward.-Just Floors NC

Es
Review №15

We are so happy we found a mechanic we can count on!  Our Dodge was making a ticking noise coming from the engine, and the noise was getting louder with time.  We pulled into 1st Time Fix Auto Repair, and Greg and Chris were very welcoming and quickly helped us out.  Chris took his time to explain what was wrong and showed us what needed to be fixed.  They provided us with information and advice on taking care of our vehicle.  Chris went far and beyond out of his way and in an efficient manner to make sure everything was fixed appropriately.  We left with a smooth running vehicle, and we thank him and all the staff for acting so deligently and with attention to detail to ensure our vehicle was running smoothly for our family.  THANK YOU so very much!  We highly recommend this shop to be your trustworthy mechanic ❤

Bi
Review №16

Chris is honestly one of the BEST mechanics I have encountered ever. I only needed my brakes and rotors, he told me about other problems I needed changed . He told me he was fixing it even if I didn’t pay for it because I really needed it. He’s very flexible working with my budgeting and helping me. They also have a great warranty and I thank god for them because I needed very great work with low funds and they delivered. I will be recommending to my family and friends. And also friendly pets. ☺️☺️☺️

sa
Review №17

Absolutely the best car repair experience I have ever had. They are so knowledgeable and helpful, but most of all they were honest and straight up about the condition of your vehicle and won’t try to up charge you. I will never go to any other mechanic as long as I am in the area.

Do
Review №18

These guys are professionals and went above and beyond for me. They put in a whole new engine for me and even though the whole gas shortage thing happened they didnt take any days off and got it done as soon as they could. Cant beat honesty and good customer service. I would recommend to anyone in need of auto service or repair.

An
Review №19

Took my dodge avenger to them and they did everything they said they would. My care is running great now. I recommend them to anybody. Great great service!

Br
Review №20

Working out of town truck stops running it 11:45 pm and get truck towed driver suggest 1st time fix and so glad he did Chris get on my truck ASAP in the am good hearted guy Greg is too they get me fixed so I can get out of there price was good they went above and beyond to help me I’m forever grateful for this garage thank y’all

at
Review №21

Best service on the planet??? Probably so. We were broken down on our Christmas vacation. Chris came to the hotel on a Sunday morning to troubleshoot the car and did everything possible—back on the road the following morning! He saved our vacation and treated us like we were family.

An
Review №22

Just got my brakes changed with the guys at 1st Time Fix Auto Repair and was very pleased with their service. Mr. Kenny and Trevor had a positive attitude through and through and made me feel welcome. Shared their workspace with me as I waited for the job to be done and to top it off they did a great job on my brakes. Highly recommend and plan on going back.

Ja
Review №23

Finally I have found a reliable mechanic that isn’t just out for the money . 1st time auto thoroughly checked my car to make sure they were fixing the correct thing and not overcharging, he even went out his way with a few things and that’s so appreciative, I will be returning with all my vehicle needs .

Me
Review №24

If I could give this place 10 stars I would! They are amazing! They gave me an exact estimate on my car, and had my control arm and tire fixed within an hour! I don’t have time to leave work to get my car fixed and it was very very stressful for me driving with my car the way it was, so they came and picked my vehicle up, took it the shop and brought back to my work when they were done, I’ve told so many people about them already. They all seem like family and treat their customers like they are too, and they genuinely care about your car. They even showed me exactly what was wrong, and why it was causing an issue. Love the place! Will recommend to everyone!

Ma
Review №25

Called the shop and spoke with Chris about a head job on an N55 3.0 twin turbo. He went out of his way to recommend me to someone in his team! Both, Chris and Ricky (whom is going to do the job), were very professional and knowledgeable towards the job i was looking at. Very respectable and commendable gentlemen! Would definitely recommend 1st Time Fix Auto Repair to anybody!

He
Review №26

Best place to get your car fixed! Very friendly, outgoing, knowledgeable, and they love what they do! If youre in the fayettville area dont waste your time going anywhere else! I got my hub assembly replaced and they had the best price and used high quality parts. Overall great experience and wouldrecommend to anyone!

Ra
Review №27

My husband and I were driving from FL to NY on I95 and broke down, at night in the Fayetteville area. I called the folks at 1st Time Fix the next morning (Sunday). Their team drove to our broken down car and fixed it on the spot. They rescued us. Very professional and knowledgeable. Thank you so much!!

Ha
Review №28

Had my Jeep towed there and they were busy/backlogged so they were unable to actually complete the work on my Jeep. Fortunately, Chris was able to save the day anyway! He took care of the tow to another auto shop that he recommended and was far more helpful than anyone ever has been at any shop I’ve ever dealt with—and he wasn’t even doing it for the money! Whenever I have an issue with my Jeep again I’m going to get it taken to 1st Time Fix, because if they’re this wonderful to worth with when they’re not even making a profit by helping me, I can only imagine how helpful they will be when they can accept my business.

Ca
Review №29

Went there last week because a few lights came on in my dash. They took us right away and had us watch them work on the car. They didnt charge us anything and were very honest and saved me thousands of unnecessary dollars. The owner and his dog are super friendly!

Ch
Review №30

My sister and I are graduate college students and we cannot highly recommend 1st Time Fix Auto Repair enough. I come all the way from Greenville NC. Chris and his team are fantastic, and I can always count on them to handle all of my car repairs. The staff is always friendly, trustworthy and knowledgeable. My sister and I have always had excellent experiences every time.

Cj
Review №31

Chris and the guys are awesome! If you’re anywhere near the Fayetteville area stop by fair prices and quick service.

We
Review №32

Great shop with exceptionally friendly and caring staff who go above and beyond to ensure you are informed on vehicle condition, status, and on-going repairs. Truly honest in their work with no games or hidden fees. I would highly recommend to anyone who needs a quick fix or in-depth project.

Au
Review №33

My car broke down after work one evening. It was late and I didnt think anyone would be available. They pulled through and got the starter just in time as everything was closing for the night. They are fast and reliable. They even offered to do my oil change for free! Wonderful people!

Hi
Review №34

Awesome friendly people with your concerns in mind

Er
Review №35

Friendly, knowledgeable and they actually listen. I was able to get my car looked at and fixed quickly. They explained to me exactly what was being done and answered any questions I had. Glad to find a garage I feel comfortable with.

Je
Review №36

My husband and I were traveling from NJ to Florida. We stopped for gas and heard a rubbing noise. I called the shop @ 6:30pm on a Saturday night. Chris was awesome, gave great directions and said come right over. Angie went to get our parts, Chris & Trevor did the repairs and had us back on the road! Angie was so friendly, we felt like we had stopped by to see a friend. I can’t say enough about Angie & Chris. What a lovely experience!

za
Review №37

Perfect place. They are so friendly and open customer service. They assisted me with my car problem with no charge,not only that paid for Huber to take me to school while helping to fixed my car. Excellent job they did with no charge

Do
Review №38

Great shop my truck broke down on a sunday he had it fixed same day on a sunday thats almost impossible to find. the work was great, and so was the price.

Bo
Review №39

Great experience!! Found my Mechanics I can count on 🙋‍♀️

St
Review №40

Its really a great pleasure to meet someone thats honest and knows what he is doing. Today I met Chris at 1st Time Fix. I needed some major work done on my granddaughters car and Chris was the go to person. He took care of all the problems professionally and quick, All at a fair price. I recommend 1st time fix very highly. Thank you 1st time fix. 🚗

Lo
Review №41

Fixed our truck after months of issues. Great communication. Great prices and great customer service. Definitely recommend.

Jo
Review №42

Chris is amazing really knows his way around any vehicle! Fast... Reliable... Took pictures.... Best around town! Will be using him for all my future needs!

Ka
Review №43

Chris was awesome. We were on our way back from Florida to Delaware and our breaks were making alot of noise. We called at 6 pm on Saturday night and were still 3 hours away. He told us to show up at 8am so he could get the parts when they opened in the morning. He was very quick and did a great job and we are so happy. We got stuck in alot of stop and go traffic on 95 and felt total confidence that we would not have trouble and we did not. Thank you Chris

Hu
Review №44

Best shop Ive ever been to! Super kind and helpful as well as the most honest people ever! Ill definitely be back to them with my future business.

Pa
Review №45

Kenny was amazing if anybody need any work done I wouldn’t send you anywhere else

St
Review №46

Im a soldier from out of town. I stopped my 01 tacoma by for work. These guys did an outstanding job! They totally go above and beyond what was asked of them. The quality was amazing and I felt proud driving my truck out of the Lot. The staff was very professional and polite. If I ever need anything thing else, these gentlemen have my business. I highly recommend

co
Review №47

Caring humble and loving people from the front desk to under the vehicle in the garage. I had bad gas . dropped my tank cleaned my system qnd had me on the road under 2 hours. Top tier of their trade and kind. I love these guys and gal. This is my my car home no questions.

Ky
Review №48

Amazing customer service! They took their time looking over my truck after I had it brought in with a clutch problem. They found a way to fix it so it wouldnt happen again and found a few more small things that could be fixed or improved. Chris walked me through everything that they had done and the things that they found to make sure my truck was ready. They went above and beyond anything I was expecting and will be getting my business in the future.

Ry
Review №49

I call 1st time fix auto repair because I was having issues with my 2017 Hyundai Sonata. When I brought it buy the shop, I was instantly greeted and the mechanics are very trustworthy! They will diagnose you vehicle and take you back to SHOW you what they’ve found and ask you what you want to do instead of just doing the work and charging you. Overall great experience, exceptional service, and professional staff. I highly recommend to anyone having any issues with they’re vehicle!

Ry
Review №50

The owner of this shop gave me the best customer service and he made sure to give me all the details with my car.. I recommend this shop!

Ti
Review №51

On a Sunday morning, heading back home to FL, we stopped at a rest area and our tire blew a valve stem while sitting there. I Google searched auto repair shops and no other shops nearby were Open on Sundays except for this one. I called to verify if they do this kind of repair and sure enough they did!! It took roughly 5 mins tops and we were out of there! They got the tire out of my car and brought it back and loaded it up for me. Employees Trevor, Kenny and Chris were all very kind and super helpful. They were knowledgeable and consistent. Would definitely use there services again if ever having another issue passing through. In fact, I may just stop by to say hi on our next trip :) Thank you guys and keep up the great work!!!

Ro
Review №52

Truly am amazing experience the owner is hands down incredible and professional. Support this small local business, highly recommended!

je
Review №53

This is the best shop I have been to I highly recommend them.

Aa
Review №54

Not a 24 hr shop as google states. After knocking and getting no answer for ten minutes, someone came out who didnt work there and relayed the message that they were not taking customers that evening. Thanks for nothing

Su
Review №55

Friendly atmosphere, great service, good prices. Great guy to do business with.

Ju
Review №56

They are friendly and professional. I loved they went out of their way to work with us.I had to repair my brakes and my caliper brakes too. They did an amazing job and I could not be any happier. The price helped as well. I will continue to go here for any repairs. I truly recommend this business to anyone.

Ke
Review №57

My wheel bearings went out while pulling an RV on a 1500 mile trip. First-time Fix Auto Repair was able to take me in at 8 p.m. and had my truck ready to go in two hours. They really saved my trip and got me back on the road quickly!

La
Review №58

Absolutely awesome people, stopped by with an issue with my steering knuckles, was fixed in a matter of minutes. Big win because they were open on Sunday as well. Will definitely be returning.

An
Review №59

I like the up front honesty of the owner and the person your. Highly recommend!!!!

Tr
Review №60

Great service. Great price. The only place that I will take my truck to.

Be
Review №61

I cant say enough about Chris and Angie at 1st Time Fix Auto Repair. My kids and I were on a long road trip from Pennsylvania to Florida when our car started acting up and the engine light went on. It was January 1st and my first thought was we were going to be staying at a hotel at least for the night, if not more. We called Chris at 1st Time fix and even though it was a holiday he took us in, fixed our car and got us back on the road. He was very transparent about what he was doing and why it needed to be repaired. He was also able to get the parts needed the same day. He even followed up with us after we got back on the road to make sure everything was ok. I cant say enough about Chris, Angie and First Time Fix. I would highly suggest using First Time Fix for all of your auto repair needs.

Ti
Review №62

The best in town. Very detailed about the diagnostics. Showed me the problem and fixed it asap. Check them out!!!

Fu
Review №63

The service was great and the people knowledgeable. I have been there before and this time received a little more education about car care. Give them a chance.

Ta
Review №64

Excellent service showed me what was wrong with my truck, & even gave me a discount because he had to fix so much would highly recommend.

Jo
Review №65

My overall experience was exceptional!! I ran into an issue with my truck and Chris was more than willing to take a look. Not only did he and his crew provide me with an accurate diagnostic that identified the exact issue, but was able to take care of the problem in the same day. It is reassuring knowing that old school mechanics are still out there and will do their best to help you solve your problem. Sadly, I can’t say the same for most of the auto shops in the area. I always respected and preferred honesty and direct answers. And folks, Chris and his shop are by far the most respectable mechanics I have ever met. Also, I have never had a mechanic do a follow-up call to check to see if there was any issues. I will be going back again as well as recommend his shop to my friends who want quality work done to their vehicles.

Ab
Review №66

This place is amazing. Extremely friendly and quick. I came here with a piece of my bumper hanging and they fixed it on the spot for no cost. Was in and out within 5 minutes. Highly recommend!

Tr
Review №67

Amazing service, caring, and super friendly! I took my Infiniti Q50 to the shop for a muffler delete. After completing the muffler delete they realized the car was still quite, so they worked the rest of the day to make sure it would sound better. By the time I got to the shop the car was still not sounding how we wanted it. They were more upset about the results then I was and promised they would make sure they had my car sounding the way WE wanted it. They scheduled me another appointment and spent another whole day working on my car free of charge because they took pride in getting it done the right way. My car sounds amazing thanks to Chris and the crew. Thanks again guys! I will definitely be going back.

Bi
Review №68

Where do I begin. Chris and the crew went above and beyond to repair my truck. They were really patient and answered all my questions. They took their time to make sure my repair was not only done but done correctly. Could not be more pleased. Highly recommended!!!

Ja
Review №69

I have trusted Chris with all of my cars for years. The service is all always fast and thorough. He always goes above and beyond to make sure the job is done right the first time.

An
Review №70

Excellent customer service, took my Jeep in to have the wheel bearing inspected and they not only identified and fixed the problem but also inspected and made sure that they had fixed what was wrong. Chris was very easy to work with and extremely helpful in all things about the car. Will definitely be returning for any future car issues!

Ja
Review №71

My experience with them has been great. I was in an accident at night and couldnt find a place that would take me in that late. But 1st time was able to take me in in the middle of the night. The gentlemen I spoke over the phone with was professional as well as his wife. They gave me a quote on the damage in such a timely manner! I would 10/10 recommend this business if youre looking for fast, professional woekers!

Lo
Review №72

They dropped what they were doing to help me when no one else would. I arrived and they started immediately. I will be coming back!

pr
Review №73

This Auto place is so awesome!! They are so professional and passionate about what they do. If you ever need work done on your car this is the place to go. The love they have for our community is so over the top, it’s more family love than anything else!!! Ask for Chris the man with the plan!!!

Se
Review №74

Great auto shop, communicates all the time and super helpful!!! Excellent service

Li
Review №75

The staff was very friendly and helpful and omg you have to meet the dog 😍

Da
Review №76

Got everything done I needed at a reasonable rate too.

Er
Review №77

We cannot recommend Chris and 1st Time Fix Auto Repair highly enough!!! He is by far the most knowledgeable and helpful mechanic we have ever encountered. We were driving on I-95 from Florida back to New York when the gauges on our Jeeps dashboard suddenly stopped working and all the warning lights came on. It was the middle of the night and we were passing through Fayetteville, so after AAA came to give us a jump and the problem persisted, we were referred to Chris. We were hesitant to call him so late, but he answered and was kind enough to try and help us diagnose the issue over the phone. He even offered to have us come by his shop right then, but given the time of night and the fact that auto parts stores were not open, we decided to stay the night at a nearby hotel. In the morning (a Sunday morning no less), Chris and his wife drove to our hotel and gave us another jump so that we could drive to his shop. After following him there, we were greeted by his technician, Aaron, who got to work with Chris right away. They hooked our Jeep up to a diagnostic tablet and determined that we needed a new battery, which Aaron was able to go quickly pick up at the auto parts store down the road. In the meantime, Chris checked out a few other things under the hood and gave us several helpful tips regarding maintenance on our Jeep going forward. While installing the new battery, Chris cleaned the corrosion off of the terminals and then sprayed them with a protectant to help prevent future corrosion. He also checked our air & cabin filters and after discovering how dirty they were, offered to change them at no additional labor cost. And as if that werent enough, he was kind enough to power wash the front of the car and remove all the dead dragonflies & other bugs. Needless to say, Chris and his shop were an absolute lifesaver and we were so fortunate to have come across them. Chris is one of a dying breed of mechanics who really take pride in their craft and truly care about their customers. The only downside? That they are not located closer to NY -- because wed love to be able to always have them service our vehicles!

Ni
Review №78

Incredible service. I called at 8pm on a Tuesday after my car wouldn’t start and they were able to get to me, diagnose the problem (starter), and push start my car before AAA could show up. Drove over to the shop, they had a new starter in and I was back on the road by 10pm

Ha
Review №79

They were amazing! They had my car fixed in under an hour. Best shop around. I definitely wont be going anywhere else.

Iz
Review №80

Those are so very nice guys in there. Super helpful. This was very first time having car trouble because this Is my first car and they helped me out a lot and gave me some good tips!

Is
Review №81

They offered professional service. Able to fix my car and have it back to me within couple days which is really outstanding. Great service all around

Ev
Review №82

My engine locked down in the middle of the road. they sent mechanics to me. helped me get a good tow. fixed my car in a very timely manner. staff was very nice and genuine. great people great service great work!!!! this was my first using them and I will definitely come back for all my car needs!!!!

Ma
Review №83

I had a squirrel burrow under the hood of my car and chew through all of the spark plug wiring. I was originally planning to take it to a dealership to have repairs on it but the guy who came to tow it away recommended this place instead and they were awesome. They called me after looking at the car to make sure that I was okay with what they were planning to do to fix it and once I gave them the okay it was finished and ready to be picked up in less than a day. The price was extremely reasonable especially when comparing it to what a dealership would’ve cost me so I was really grateful to have found this place. I’ll definitely be coming back whenever my car needs repairs they were seriously great!

Tr
Review №84

Chris and his guys are top notch. They go above and beyond to help you. Quality work and very reasonable prices. Go see them if you looking someone fair that you can trust.

Ha
Review №85

5 stars isnt enough...these guys arethe very best.

Fr
Review №86

Best Auto shop around. Great customer service, friendly people and they take pride in their work. Honest mechanics fixed right the first time. Would not take my vehicles to anyone else. So glad they were recommended to me.

Ca
Review №87

381 miles away from home and our daughter’s car broke down. We could not even shift the car into gear. Kenny, Angie, and Chris did everything in there power to get the car working so we could get back on the road to home. They were not able to get parts needed in time so they had to by pass the broken part and get us on the road again. They were awesome, very friendly and professional. They even picked us up when our car got towed. They are an exceptional auto repair shop. We can’t say enough how appreciative we are. If your car is in need of repairs I would highly recommend them. I rated them a 10. Thanks so much. The Ponko family from MD.

Mi
Review №88

These guys are the best around! They take care of you as if you are part of their family. They take their work seriously and give you what you ask for. They got my vehicle fixed right away and the work was performed professionally! Thank you 1st Time Fix!

La
Review №89

Super knowledgeable staff and their turn over time was beyond impressive. Chris was professional and kind. He answered all our questions and then some. I will be recommending him to everyone who asks me about needing mechanic work. That is again for everything & thanks for sponsoring rec ball. You really are the best!

Ad
Review №90

Great guys, that do great work for great price. The team at 1TFAR has done outstanding work on my Challenger. I keep bringing them projects and they keep knocking it out of the park!

Ma
Review №91

Pleased with the helpful information from the proprietor (Chris) and the rest of the staff. The experience was professional and friendly. Im going to bring all my future vehicles to them and advise my friends to them.

Re
Review №92

They go all the way for their customers! I had a battery in my Ford Fusion that was so dead I couldnt even jump it. 1st Time Fix offered me a replacement battery at a great price and even came and installed it for me (since I couldnt get my car to them)!!While on site my car was checked for oil and fluid levels and I was given some tips on how to make it last longer.Really great customer service, quality work. Highly recommended.

Je
Review №93

Today my battery light came on and my car turns off in the the middle of the road, I get a jump and make it a little ways down the road before it turns off again. Luckily I broke down right in the parking lot of first time Fix and repair. The service was great! They made me the first priority so I wouldn’t be stranded. KENNY Diagnosed the problem and told me I needed a new alternator. He ordered me one and it was there in no time. He put the alternator on and had me back on the road within an hour. Kenny is a great Mechanic and first time repair will definitely be getting my business again!

Pr
Review №94

Thank you so much! Our cars check engine light turned on a long trip and 1st time fix was the only one open on a Sunday! You guys are amazing. They went above and beyond in customer service. Thanks again and recommend these guys to everyone!

Br
Review №95

They were amazing and have helped us when we needed it the most. They are amazing at the work they do and are willing to work with you. They are willing to go above and beyond and will do the absolute best work and fix it perfectly the first time. They are very punctual with doing work on your vehicle and have a quick turn around. They will have our business from here on out.

Th
Review №96

These guys are awesome, I would trust them over my doctor

Iv
Review №97

Chris Weachter at First Time Fix Auto Repair did a great job on my Challenger. He did a mid muffler delete and went above my expectations. 10/10 will recommend his shop to anyone that needs anything done to their vehicle. I’ll definitely go back again in the near future. Great people, great price and great service!

Ta
Review №98

I had a flat tire and needed an oil change. They took great care of me! The prices they offered, turn around time and quality of service was amazing and they even educated me on what type of products they used and how I could get more out of my vehicle (maintenance wise). I plan going to 1st Time Fix Auto Repair again in the future.

Th
Review №99

Chris and his team are great guys and fair on price. Also they are 100% upfront on what really needs to fix and why. But they also wont just put a bandaid on it, they will fix it. As a Navy Veteran I recommend these guys.

Da
Review №100

I highly recommend to anyone seriously. They will get you right the first time. Specialize in Toyota’s I tell you that first hand. All cars but Toyotas specifically pertains to me.

Information
47 Photos
100 Comments
4.9 Rating
  • Address:641A Gillespie St, Fayetteville, NC 28301, United States
  • Site:http://1sttimefixauto.repair/?utm_source=gmb&utm_medium=referral
  • Phone:+1 910-709-5304
Categories
  • Auto body shop
  • Auto repair shop
  • Automobile storage facility
  • Car accessories store
  • Chrysler dealer
  • Transmission shop
  • Window supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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