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Farrish Fairfax Auto Body
3166 Roanoke St, Fairfax, VA 22031, United States
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Farrish Fairfax Auto Body
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Fo
Review №1

Great shop! The team there are focussed and very professional and do great work! Highly recommended

Na
Review №2

This was my 4th visit over the years. Very professional, courteous and kept me informed on the status of my repairs. Looking at my car you’d never know that it had been in an accident. By far, Farrish is the best auto repair shop I’ve encountered, and I wouldn’t take my car anywhere else! Thank you Farrish for another job well done!

Pe
Review №3

We always work with Farrish Auto Body when one of our cars needs to be fixed. Chris and Kyle are always very personable and clearly care about our cars, wanting them to be like new. Updates on work are frequent and questions readily answered. Repairs have always been finished on time and sometimes earlier than the date given. Were very happy theyre one of the choices for USAA.

Ja
Review №4

I worked with Chris Thacker and Kyle Murphy while my car was in the shop. They were professional, courteous, and honest about everything. Just all around nice staff here.I will definitely bring my car back here should need arise.

Er
Review №5

One of our cars was involved in a fender bender and of course, other cars had minimal damage if none at all, while ours had some fairly extensive work needed.Farrish Auto Body shop was great to work with and got us in quickly, a comprehensive inspection was completed and estimated repairs needed/costs were ready within a day and a half or so. As Im sure most people know, there are part shortages for just about anything. What should have taken 2.5 weeks for repairs, took 7 (100% NOT their fault). The thing that really set them apart from other body shops Ive worked with, they kept me updated, regularly. They proactively reached out to me, even if it was to tell me there were no updates on the part we were waiting for. I didnt once have to once reach out and ask for a status update. Although its a small thing and had they not done so, I would have still been very happy with them, its things like that, that set great businesses apart from good businesses.As another side note, they also put some tires on for us for free (maybe they felt bad about having to wait so long, but either way it was much appreciated) AND cleaned the car out for us.I would definitely reccomend Farrish auto body shop if you need repair work done as a result of an accident and insurance is involved and for other auto related issues.

Pa
Review №6

The passenger side of my new SUV was destroyed after being hit by a negligent driver. Of course I was upset and nervous that it would never be the same. Farrish Auto Body made sure my ride was better than new. They were in constant contact and make sure I was pleased with their work. Top quality.

Mi
Review №7

My wife’s Mercedes was hit for the first time. Her car is her pride and joy and Farrish Body shop made it look new again. Great job and fast service. 5 stars!

Li
Review №8

I had the greatest experience at Farrish Fairfax Auto Body & Repair. Kyle Murphy and Chris Thacker were fantastic to work with. They were incredibly supportive after my vehicle was hit by another car. Their estimate was accurate, the work done impeccably, and the customer service was off the charts! My car came back looking even better than before the accident. this was a total A+ experience!

Pa
Review №9

Farrish was fabulous place to go get my Mercedes fixed! They were professional, courteous, timely and explained everything. They were also on time and did what they said they would do. You would never know there was a small dent in my rear bumper due to the great paint job. Highly recommend them for any auto and body work!

Ky
Review №10

Amazing and friendly receptionist and Quality Control Specialist, Kyle Murphy. The repairs were done 2 days ahead of schedule and they were hundreds of dollars cheaper than the 2 other places I tried to go to. Had my side view mirror repairs. Great price and service. Theyre my new go to stop now

Al
Review №11

These guys are great! I went in there with an attitude after having an issue with my purchase at Farrish Jeep. They did an excellent job and took care of everything, even with me being irritated! I even went back and used them again! Definitely recommend!

er
Review №12

Great service. Fast and communicative

As
Review №13

Thank you Farrish Auto Body! Youre service, attention to detail and work ethic is truly a rarity to find these days in any industry, especially the car industry. I highly recommend them for anything car related.

Ge
Review №14

August 24, 2021Dear Mr. Graziano:I would like to take just a moment to share my experience with Farrish Collision Center. We asked around for recommendations of a quality body shop and our friend Ms B. Khun had nothing but good things to say about you and your staff. Feeling confident and since we only had made 3 payments on the Forester we wanted it repaired professionally and correctly so there would be no problem with any future warranty issues.Chris Thacker was our point of contact and far exceeded our expectations. He was courteous, professional and to the point and kept me frequently updated on the status of our car. I only wished that State Farm who we have been insured with for over 50 years had the same integrity and customer service qualities as Mr. Thacker!Again, thank you, Mr. Thacker and your entire staff for a job well done!Chris Thacker was our point of contact and far exceeded our expectations. He was courteous, professional and to the point and kept me frequently updated on the status of our car. I only wished that State Farm who we have been insured with for over 50 years had the same integrity and customer service qualities as Mr. Thacker!Again, thank you, Mr. Thacker and your entire staff for a job well done!

Mi
Review №15

These guys were outstanding. It was my first need for body work (after an accident) in over a decade and didnt have a choice where my new-ish car went to get worked on. Nevertheless, I received constant updates about the status of the work and they couldnt have been more professional when I picked up the car. Best of all, they finished ahead of schedule! Will definitely use Farrish Fairfax Auto Body again and recommend them to anyone in the DMV. Thanks!

Re
Review №16

Farrish just finished doing work on my sons 2012 Jeep Wrangler. Luckily it wasnt a major collision, but you cant even tell that any damage was done! The manager Kyle was very nice from our initial phone call, and was consistently nice. He was also very personable, professional, and updated us throughout the process!!! I would highly recommend Farrish Fairfax Auto Body, and Id also let them work on our Jeep again if need be. Hopefully we wont :-). Great job Farrish and much appreciated.

T
Review №17

I started the year out by hitting my neighbor’s car and damaging both of our vehicles! Thankfully, Farrish Auto Body fixed my car and set everything right. The communication was excellent and they kept me in the loop as my car presented a few obstacles. Very well run, professional business. Highly recommend!

St
Review №18

Marvin was thorough fast and friendly with my estimate.

Al
Review №19

Always very happy with the service here. Very transparent. Quality work. Nice waiting area with desks to get work done.

M
Review №20

Quick and efficient. Great job and under schedule.

M
Review №21

My recent experience was excellent! The team was professional, courteous, and caring. They made the entire experience easy and were understanding of my numerous questions. Ive used the team before and will again should the need arise in the future.M.B.

Ba
Review №22

Customer service is always excellent at Farrish. I am very happy with my new Forrester and of the service I am getting. I would recommend them highly.

Wa
Review №23

Great place. I just dropped my car off for service and Chris Thacker was personable and very professional.

Bo
Review №24

I was very pleased with the overall experience with FFAB. Kyle was very informative when doing the estimate and explaining the repair process. They promptly notified me when my parts were available. Scheduling repair was very easy. The body work was done ahead of schedule and most importantly it was done perfectly. Very pleased and would recommend this shop to my friends. This body shop is both professional and do excellent work!

La
Review №25

About a month ago I came in to get an estimate on removing some paint from the bumper that I had put on with a paint pen.I had a leased Audi, who quoted me $455.00 to replace the entire bumper- no thank you. I first went next door to the other body shop, and the guy quoted me $550 just to remove the paint- I was sure to tell him thanks for trying to rip me off but the dealer actually quoted me less for more work.Then I literally went right next door to Farrish Auto Body. The gentleman who helped me walked out of the office to greet me, took a look at the paint pen disaster, and said “let me try something.” He came back out with a little paint thinner, rubbed it on my car, and 3 mins later told me I was good to go. No charge. I thanked him and in my mind took note to write a good review.Well, of course I forgot to write a review that day, but I went back again today because Audi wanted a write up of what they did. I asked now a different gentleman if he could somehow write me a note of what was done and mention there was no charge. This man also graciously said “no problem,” went to the back, typed out an email to Audi, printed me a copy, wished me a good day and that was that.I am honestly blown away by this place. I wish everywhere was as helpful as they are, and if/when I have issues with my car, I will take it to them first. They are honest, trustworthy, and helpful. I would give them 100 stars if I could!

Br
Review №26

My experience at Farrish Fairfax Auto Body was great! Ive been numerous times and received excellent customer service and workmanship each time. I was regularly updated on the status of my repair and had no issues. I highly recommend them.

He
Review №27

They were really professional and went above and beyond. Our car looked brand new when they were done.

Fr
Review №28

I have a 2014 Tahoe with low miles and garage kept and I was amazed at how good it looked after being repaired; and when I got home from the shop, my neighbors thought I had bought a brand new Tahoe. Nobody could believe it was the truck that had been crashed. I would STRONGLY recommend anybody to Farrish Fairfax Auto Body. The customer service was EXCELLENT and the price was very fair too!

Pa
Review №29

From the time I dropped off my car to be repaired and picked up from compeletion. I recieved ample updates on the status of my car. The staff was very professional and top notch kind to me and my husband. They made me feel like they wanted my business. The one thing I loved is the finished my car earlier than they projected. I love the work they did on my Chevy!! It looks great like I never had a accident. I highly recommend Farrish Auto Body for 5 service!!!

Ro
Review №30

I took my brand new 2020 Toyota Tacoma to have it debadged ( having the decals and emblems removed) on the exterior of the vehicle. I examined the work that was completed and noticed that their were paint chips and a paint touch up on one area were the removal took place.When asked to speak to the manager I was informed he was at another location and another associate helped me with the issue I found. His response to me was they touched up the area as best as possible with matching paint, sometimes this happens and that the technician are used to just having to remove the emblems and repaint afterwards. He offered to schedule another appointment to have the damaged doors repainted at no additional costs. This is an inconvenience and I refused to have my brand new vehicle repainted after the poor quality of work that was done on my vehicle. I would expect a reimbursement for the damages and not an appointment for a new paint job.I would like to get a response back from management on how they can resolve this issue with me.

Hu
Review №31

An excellent experience; working with Farrish the repairs to my car went smoothly and ahead of schedule. Thanks to the technicians and the front office staff who made the best of the process. -H. Keeter

Ab
Review №32

Did a very exquisite job fixing my cars bumper after an accident. Their follow up game is A+ as I knew what was going on with my car after drop off. Bonus points for getting me back my vehicle before it was due back to me. Theyre a great, well run machine.Would definitely go back

Sh
Review №33

These guys are absolutely awesome! Kyle was super helpful from the beginning to the end of the process and the entire crew was super friendly! I will definitely be coming back to this shop if I ever need any more repairs!!(Hopefully I won’t need any more, but if I do, it’s good to have these guys around!)

Ki
Review №34

Farrish did an outstanding job repairing our Jeep. They kept us informed and finished when promised. Highly recommend.

Sh
Review №35

No one likes having to take their care to an auto body shop and I am sad to say I have been a too-frequent customer. I would, however, not take my car to any other auto body shop. Every experience, every interaction has been excellent. How many places, let alone auto body shops can you say that about? They understand customer service the old fashioned way.

ca
Review №36

I was very pleased with everything from start to finish. I was contacted a couple times by Chris when my car was at the body shop with updates on the status of the repair. When I picked up my car, Kyle went over the entire repair and answered all my questions. Would highly recommend this place and hope I will not have to return 😝

Al
Review №37

Farrish was professional, and helpful. Body work they completed was beautiful, car came back looking brand new!

El
Review №38

Farrish Fairfax Auto Body has done two repairs on our vehicles. We were able to quicklyschedule estimates and body work. Our insurance was handled efficiently and each job was completed quickly and to standard. We were more than pleased with both experiences and would highly recommend Farrish Fairfax Auto Body!

Ke
Review №39

A superb experience all around! They kept me constantly updated on my repair, delivered my car repaired and cleaned inside and out, and even touched up some rock chips at no charge. Highly recommended!

Br
Review №40

Excellent work to repair my vehicle, with close attention to detail, great service, and ready a day early!

Su
Review №41

This shop is amazing!! My car was given an estimate of 12 days to repair. I was going out of town and they got in done in 5 days!! Fast, courteous service. I would not take my car anywhere else!! If you need a top of the line auto body shop they are the ticket!!!

N
Review №42

5+ Great service start to finish very professional, courteous, friendly. On site rental cars through enterprise, seamless pick up and return. One of the few places Ive dealt with that was completely first rate

An
Review №43

I had such a great experience with Fairfax Auto Body the first time that I brought it in for a second time. They were great about communicating the cost of the repairs and even finished before the estimated time frame. My car looks great now. Thanks so much!

Al
Review №44

Great service and very knowledgeable. They work with you!

Mi
Review №45

I took my Jeep to Farrish to repair damage from a failed theft. They were incredible, very considerate of my time, and kept me informed of the repairs and the timing. Best of all, they finished early!The rental car company I needed for a few days is co-locates with them, and they had another Jeep ready for me when I dropped off my Wrangler. I picked my Jeep up in the early morning, and Farrish took my keys for the rental and made sure it was returned without me even having to return it.All in all, they made a bad situation easy and my Jeep looks good as new!

Ba
Review №46

Everyone I worked with was professional and knowledgeable about my repairs. They kept me current about when it would be completed calling several times with updates. Repairs were finished 3 days earlier than promised and best of all it looks like new!!

Jo
Review №47

Farish is a fantastic auto dealership. From sales to collision and routine repairs, they do a great job. Recently had some body work done and the result was outstanding . Great, highly professional staff as well!

Ju
Review №48

Farrish Auto Body did a great job making repairs to my Subaru. But, more important to me, is that they were patient, kind, understanding, honest, have integrity and we’re very thorough with their attention to detail. Both Kyle and Chris were exceptionally nice and hard working. I highly recommend Farrish Auto Body.

Sa
Review №49

They were very professional, efficient and direct. Gave me all information about the repair, including what might be found as they proceeded with the repair.The work was completed quicker than estimated. The color match on the replaced bumper and door is perfect. I am totally satisfied with the repairs. I hope never to have another car accident but should it occur I would definitely trust Farrish to do the repairs.

Ke
Review №50

Best experience Ive ever had with a body shop! They were honest and went above and beyond with their communication - I never had to question the status of my repairs. Ive already recommended them to friends/family and will continue to come here myself for future repairs.

Ja
Review №51

They did an amazing job on my car. Very responsive, helpful, and warm. Walked me through the whole process. I think they even cleaned my car! I will only go to them for my car needs from now on. It was so easy and they communicated with my insurance efficiently and couldnt be nicer. Great job!! Oh and it was done waaaaay quicker than expected.

Ch
Review №52

The staff and quality work by the Farrish Auto Body team are the best. I have used them for 10 years and have never been dissatisfied. Keep up the great work.....

Te
Review №53

Super great experience! They were very professional and my car looks great! Truly appreciate them making this a easy process for me!

Mi
Review №54

My 2016 Subaru Outback was involved with an accident back in October that caused severe rear end damage, so I took it to Farrish Fairfax Auto Body for repairs. All aspects of the repair went smoothly from the initial estimate, scheduling, onsite rental car and repair, which was completed by the date they provided me. Chris kept me up to date with regular contact through out. I picked up the car and then drove it on 500+ mile road trip the same day. It has been just over 3 weeks since I picked up my vehicle and no issues. I would definitely recommend Farrish Fairfax Auto Body.

Ke
Review №55

Farrish was amazing with my car. I will always choose them when my car needs some TLC.

Kr
Review №56

Farrish Auto Body was great to work with. They did a great job fixing my car and even finished it a lot earlier then I anticipated. The staff were pleasant and kept in touch constantly about the status of my car. Very reasonable and easy to work with. I highly recommend Farrish Auto Body!

Su
Review №57

We have had the unfortunate experience of having several accidents over the past few years - and Farrish Fairfax Auto Body handled both my sons cars (not his fault, one total loss and one fixable!) and my own vehicle when it was hit by tree branches in a wind storm last year. The staff is knowledgeable, courteous, and maintain excellent communication during the whole process. They were able to get the car back sooner that originally thought, and it looks beautiful. I would not go anywhere else.

Mi
Review №58

Very happy with the repairs on our vehicle. Quick and easy to deal with.

Ke
Review №59

On Thanksgiving 2019 my wife was surprised to find a large tree limb had damaged her brand new 2020 Subaru Ascent only 18 days after buying the new car. Bad luck. This limb damaged the roof above the Subaru EyeSight system, broke the windshield, dented the A-pillar, front quarter panel and scratched the hood, door, and multiple trim pieces. Our insurance adjuster recommended a shop near our house but after reading reviews I looked for other options. I was excited to read Farrish Fairfax Auto Body reviews finding very very happy customers. In addition we knew this shop was also affiliated with the Farrish Subaru dealer so getting the Subaru mechanics and EyeSight calibration would be well coordinated. Working with Farrish Fairfax Auto Body was a pleasure and they answered all my questions even as I was asking them. Weekly updates were provided during the repairs and over the holiday season. The car was even completed ahead of schedule.We had to return the following week to have some body side moldings installed but that was done quickly while we waited.Highly recommend this body shop if you too are unlucky and need repairs. What a find.

Da
Review №60

The team at Farrish got my car in right away and was able to complete the work faster than quoted. Everything was done professionally, they kept me up to date on parts/work status. The work was excellent and the technicians walked me through the repairs on pick-up.

Ma
Review №61

The team at Farrish Fairfax Auto body was extremely professional and friendly to work with. The repairs was done before the scheduled time even though it was a holiday week. Would absolutely recommend them to everyone. Fair price, fast service and expertly done. The car looks better than ever.

Jo
Review №62

We had a minor collision and Farrish auto was there to get our new car back to new. Excellent customer service and excellent quality! I hope to never have an accident against, but if I do I’m taking my car here for repair.

A
Review №63

Outstanding service. Was completed ahead of time.

Ed
Review №64

A well recommended body shop located very near Fairfax Circle. Easy access, more parking than many other such shops. Prepared an estimate quickly. Treat customers kindly and with serious attention.

Ma
Review №65

I brought my JLURubicon in to Farrish Fairfax Auto Body on a Monday and asked if they could give me a quick turnaround and they had the vehicle back to me on Thursday. I was very impressed with their willingness to work with me, keep me updated and deliver the vehicle quickly. EXCELLENT CUSTOMER SERVICE!

Br
Review №66

The folks at Farrish Auto Body are top notch! We had the unfortunate luck of having both our cars in accidents, and we could not have been in better hands. Farrish did some great work, was competitive / timely and is great at communicating with their clients. I always felt well taken care of and would 100% take our cars back to them!!

Ca
Review №67

Farrish Fairfax Auto Body did a great job on my car. It looks brand new! The customer service was also very good. I received regular updates on their progress, they worked seamlessly with my insurance company, and the repairs to my vehicle were finished early.

Jo
Review №68

They were fast, professional, and easy to access. The rental agency was onsite and everything was very smooth. Repairs were well done and on time.

Mi
Review №69

I’ve had bad experience with body shops, but Farrish kept me updated the whole way through. The quality was great and the check in and out were superb.

Al
Review №70

The service here was really awesome. The story of how my car got to Farrish Auto is stressful to tell and even think about, but once I left it in the hands of Chris, he really found all the best options regarding how to go about repairing my vehicle and what the next steps are. He talked through everything and genuinely cared about where my money was going. The pretty lady at the front desk (I cant remember her name) was friendly, helpful, and patient with me. I am very happy with the service here and if I need help again, Ill certainly go there. I recommend them to anyone.

Di
Review №71

I purchased my Subaru through Farrish, so when I was unexpectedly in an accident, the auto body shop made sense for my repairs. Kyle kept me updated every step of the way. They were kind, courteous, and very professional. They were very careful to make sure the repairs were done correctly, and in a timely manner. Thank you for your help!

El
Review №72

Farrish always fixes any problem I have with the body of any auto I have owned. The estimate is almost always exactly correct. They are always very pleasant to work with.

Ro
Review №73

Tony provided great customer service definitely going to return

Bi
Review №74

My claim experience with Farrish was excellent. They went above and beyond. The detail and extra service to repair a leather seat at my own expense was handled with professionalism and thoroughness. I saw their reviews, chose them and they delivered. Thanks to the entire team there and their quality assurance team. No more caliber collision, only farrish for our future needs!!!

lo
Review №75

I bought my Jeep from Farrish Fairfax, so it only felt right that they repair it. Unfortunately, I was in a vehicle accident. I had front and rear end damage. Farrish Auto Body fixed my car perfectly. It looks brand new again. Didn’t take long at all and they were in communication with me the entire time. Great job guys

te
Review №76

Between high school drivers, LOTS of driving miles, and crazy drivers in Northern Virginia, we have had multiple experiences with Farrish Fairfax Auto Body. And IT WAS ALL GOOD. When we get cars back they look brand new. We never need a follow-up visit to complete something. They always finished our cars on time. They gave good updates while doing repairs, too--not too many, not too few. Just right.And thats my bottom line with Farrish: JUST RIGHT.Maybe our frequent experience will slow down a bit, so their super work is just a nice, old memory. We hope. But were glad to know where to go.

Mo
Review №77

Have taken my various cars for body work here and I have always had a great experience...courteous, professional and timely...recommend highly!M H

La
Review №78

Honestly, I NEVER leave any online reviews as I value my online anonymity greatly, but this is an example of where I had to break my own rule.My car has a few arguments over the past few months with my undersized garage (I wont say who was behind the wheel during these arguments) culminating with my passenger side window getting severely damaged. While researching body shops in the are that were USAA approved, I came across Farrish of Fairfax. I decided to try them out based on their outstanding online review (the irony). I have to say, they absolutely deserve every ounce of their 4.9 star rating.Excellent communication, courteous, friendly staff, impeccable work on returning the exterior damage my car to like new condition with expediency, and very fairly priced in my humble opinion. I decided to throw in a car detail (Platinum Package) and that was the cherry on top.It was a great experience overall, Chris and co. have earned a repeat customer for any future needs, and I know where I will be having my car detailed moving forward. Thanks all!

Sa
Review №79

After I was rear ended, I went to Farrish to get my car repaired. They completed the repairs much quicker than anticipated, and kept me regularly apprised of their progress. I heartily recommend working with them!

Al
Review №80

I had a great experience . They were very helpful and kept me updating on when repairs were done. Did a great paint job too!Would recommend their services.

Jo
Review №81

I have used them three times and they have always delivered on time and done excellent work and I am very picky.

Ha
Review №82

Farrish Auto Body is tops in my opinion for the consistent professional and thorough work and concern for the customer. I have always experienced the finest product from their efforts. I would recommend this facility at any time to anyone in need of auto body repair.

Sa
Review №83

Chris, Alicia and Kyle are very top notch individuals, Chris updates you on your work, Alicia (I am sure I spelled her name wrong) is awesome to work with! Kyle is very respectful. Brought my jeep here twice and they have done great work. Also life time guarantee on work!!!

Ki
Review №84

I dont know about other makes, but I have driven Jeeps (Wrangler, Grand Cherokees and Commander) and my wife now drives a Subaru Forester. As Farrish is a local distributor of these makes, I felt it was only natural to take my cars there for service, whether for regular service or to Farrish Fairfax Auto Body for repairs after accidents. There is a certain peace of mind when the repair shop is actually affiliated with the makes they are repairing. You get real parts from the manufacturers, or what they evaluate as the best after-market parts if your car has reached an age where original parts are no longer in stock. And of course you cant beat service by people who specialize in working on the make of your car. I have had no problems with the quality of the work or parts, not just from my experience but also from the fact that Farrish Fairfax Auto Body guarantees their work for the life thereafter of the car. If you can be that confident in your work, then most customers should be satisfied with the work. That is why I can unreservedly give Farrish Fairfax Auto Body a five star rating -- if the scale ran higher, I would still give them the top rating.

Ja
Review №85

Outside of the car looks great but I had some issues with the inside such as the door made a rattling sound every time it closed which when I took the panel off turned out that the window regulator did not have a single tight screw and two were even missing, along with my door handle being held on by bolts I had in the car labeled dirt bike bolts which I now have to find online and buy because the rest of them went missing. Another issue I’ve had since I picked it up is the window makes a cluck sound every time it goes up and down and is really slow while moving.

Ry
Review №86

Great and friendly staff, kept me updated on a daily basis on the status of repairs, and even completed work earlier than expected. Exceptional level of service and were honest about expectations. Ill admit that I was hesitate at first with typically only going to dealerships for service, but happily proved me wrong and took away my stereotypes. I would definitely recommend to others.

Br
Review №87

Kyle called me and kept me updated every step of the way of my car repair. It was fixed in a reasonable amount of time and was cleaned which was an extra treat. I did not experience any issues with this shop. Highly recommended.

Th
Review №88

Recently had my SUV at Farrish auto Body. They did a great job. Dave was very friendly and communicated through the entire process. He advocated for me and made dealing with my insurance company a breeze! Thanks!

An
Review №89

My experience from the front office reception (Valerie) to the man that fixed my vehicle and Jim that kept me up to date with everything throughout my vehicles journey of getting fixed after a car accident was terrific. Valerie was so sweet over the phone and made sure to know I understood how things would work or be done prior to me even choosing them as the body shop (because of my initial conversation with Valerie, I chose them). They were all absolutely so kind and sweet, but I was still nervous on how my vehicle would be fixed and the final outcome because of previous experiences. Let me just say, not only did it exceed my expectations but they took extra steps to ensure that my car was returned to me BETTER than it was prior to the accident. It definitely looks newer! I will definitely be coming here for any issues I have with the car and I will highly recommend others to come here. I understand that people are very upset and on edge when they have no choice but to take their car to a body shop but stop releasing all the anger on the people there. They are very hard workers, genuinely kind and go out of their way to make sure you leave happy. Jim asked my preferred communication method and I gave my email address and he emailed me through every step my car went through from taking it apart to the paint department and putting it back together. I myself worked in customer service for years and customers need to understand that there are hundreds of other vehicles waiting to be fixed with all kinds of problems and everyone that comes in is usually in a foul mood that they have to deal with. Let them do what they do best, fix whatever happened to your car.

Sa
Review №90

Farrish Fairfax Auto Body is the best place for all of your auto body needs. My family has been using them for over 20 years, and they have always given five-star service!

Da
Review №91

I have used Farrish Fairfax Auto Body for several years with 2 repairs on my current car. Both times, they have done a great job, keep you updated on the status of the repair, and seamlessly worked together with both my insurance and the rental car company (USAA and Enterprise, respectively). If I were involved in another accident, I would take my vehicle to no other place.

d
Review №92

Great craftsmanship and customer service! They did an incredible job. I was always apprised of the status of my vehicle.

Ja
Review №93

They exceeded my expectations! After a minor car accident, USAA insurance recommended Farrish Auto Body in Fairfax, VA, and Im glad for their recommendation. Farrish Fairfax Auto Body were very helpful and informative throughout the entire process of getting my car repaired. The repairs made my car appear brand new. I couldnt be happier with their service. I highly recommend Farrish Auto Body in Fairfax, VA.

Br
Review №94

Very helpful with my needs, alisha at the front desk was outstanding great place for body repairs 5*

Ji
Review №95

FFAB did a super job repairing our Toyota Corolla, which had substantial damage to the front of the vehicle. The repairs were done sooner than they estimated and they did a perfect paint match - you cant tell the front was repaired. The staff are friendly, too. Overall I highly recommend FFAB.

Ri
Review №96

Great service experience with them. Seemed reasonably priced, worked with my insurance even though they were not affiliated, kept me informed through out the process.

Ch
Review №97

Johan is the best!

Da
Review №98

My 13 year old sports car was in need of some bodywork and a new paint job after two hit-and-run accidents in the space of a few weeks.The good: they did excellent work. The car looks like it is brand new. The final bill was exactly the same as their estimate when I dropped the car off, which is a difficult thing to do with a job as complex as this one. They fixed some incipient rust that had gone undetected without any extra charge. The guy working on my car was enthusiastic, and really seemed to care about the results. They are apparently trusted by insurance companies, because their estimate was accepted without question.The bad: Their initial estimated time of completion was 3 weeks. I have a second vehicle, and this was a complex job ($9000 and change), so that came as no surprise. I was prepared for a month, or even 6 weeks. The job ended up taking 11 weeks. Phone call inquiries went unanswered, so I took to stopping by periodically to check on progress. But week after week I was told it would be another week or two. Communications and time management are just not their forte.Bottom line: If you want it done quick, there might be a better choice out there. If you want it done right, and you are not under a tight time constraint, this is the place.

Ra
Review №99

The staff was professional and friendly. My car was repaired on time. The repairs were excellent!

Ma
Review №100

Everyone was Fantastic and service was the BOMB! The crew was knowledgeable, respectful and made me feel welcome.

Information
6 Photos
100 Comments
4.9 Rating
  • Address:3166 Roanoke St, Fairfax, VA 22031, United States
  • Site:https://fairfaxautobody.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 703-934-1622
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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