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Goldfinch Brothers, Inc.
11300 Beverly Park Rd, Everett, WA 98204, United States
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Goldfinch Brothers, Inc.
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Ri
Review №1

Goldfinch replaced the glass in 37 of our windows, a skylight, and a door. Their employees were the best! On-time, courteous, hard working and always cleaned up. True professionals! My wife is ecstatic!

Th
Review №2

Incredible business. Goldfinch is the gold standard in their field. This building is also a work of art. Highly recommended!

Bo
Review №3

I had an estimate done on a piece of glass for a table. Rick came to my home, measured and made a template. A few days later I received the quote which on a fixed income was a bit more than I could afford. I reached out to Rick and he worked with me, saying that if I could bring the table in he would see about a lesser charge. I made the arrangements and he managed to get a substantial reduction in the price. I dropped the table off around noon and was told it could be done as soon as end of the day... very happy so far, cant wait to see the table with the glass in it, and it be usable again. The new showroom looked great as well.

Ri
Review №4

We are so satisfied with Goldfinch Brothers! They were so easy to communicate with. Kevin walked us through every step and was very patient with us. The windows were installed quickly and look so nice. We highly recommend!!!

to
Review №5

The customer service Kim provided was bar none. She spent hours with me on my relatively small order and made me feel like a major client. Any hiccup or correction I needed was quickly accommodated with care and prompt service. Actually sad my project is complete and really look forward to my next order with her ! Lots of window companies in my area but I drove all the way from North Bend 4 times because of her top notch service! Thank you again and I love my windows.

Jo
Review №6

Super amazing place. Have been using these guys for my glass needs for years. Always a pleasure to work with. The Ladies in the retail side worked really hard to get me my last order even though they were completely booked. Best glass shop in town hands down.

Ki
Review №7

They were wonderful. We needed a small window panel replaced from old glass. They took their time and we got our door back in perfect condition. I highly recommend them to everyone. Customer service is excellent

Ne
Review №8

I recently ordered a new sliding door from Goldfinch Bros and everything was great up until delivery. When it came time to schedule the delivery of the door, I was given a two hour time window and told that someone would need to be available to help as the delivery driver travels alone. To me, it’s slightly frustrating to pay a $150 delivery fee to have an expensive and heavy item be left in the front yard being sprayed by the neighbors sprinkler. After e-mailing every e-mail address I could find at Goldfinch Bros and telling them this, I received zero in response. Great customer service! I thought it would be nice to support a local company, but next time it’s likely back to the big box store.

Cr
Review №9

Very Pleasant expierance ordering Glass Doors for my Commercial Pop Corn Popper.. Young Lady was very Knowledgeable and patient with my ineptness and explained everything so I would understand.. 5 Stars....

Da
Review №10

I am a General Contractor that does small to large scale home remodels, I’ve dealt with a lot of people overall and even a lot of nice ones fortunately. When I was referred to this group I called right away at 430 pm on a Friday expecting to leave a voicemail, to my absolute delight a woman named Robin picked up and was amazing from A-Z.I am excited to be doing business with them based on their reception alone.I will update this review as soon as the work has been accomplished.

Me
Review №11

Great customer service! Our shower door needed to be replaced and Kim was so helpful and understanding of our situation. Great company!

Sh
Review №12

We had 12 front windows replaced on our house recently.We went for the Milgard Style Line Series vinyl windows with Low E 270 glass to help with heat gain and UV rays.We took several estimates and ultimately decided to go with Goldfinch. They have been around 125 years.Rich Bryant our salesman was very thorough and took the time to explain windows 101. lolThe crew was very meticulous and paid attention to little details. They took pride in their work and it showed.We definitely recommend them for any window replacement needs.

Ke
Review №13

Goldfinch Brothers in Everett was a joy to work with, and especially Kimberly, who helped me with my order and went above and beyond great customer service. The windows were all custom made due to our home needing non-standard sizes, and they beat their estimated time of manufacture by weeks and delivered them to my home promptly. I love the family feel of this business and will use them for all my future needs. Thank you!

Ja
Review №14

We had Goldfinch Bros replace some old single-pane wood windows in our house. I was pleased with the estimator, the office staff and the installers. They did a very professional job at a fair price.

Je
Review №15

Had an excellent experience with this company! Sales guys werent pushy, options were awesome, installers were fantastic, and price was pretty fantastic for my 27 windows and 3 sliding glass doors. I would definitely recommend.

Ja
Review №16

Really nice place and friendly people

Mo
Review №17

These guys are awesome! I have never had to fix a window and was scared the price would be over my limit but it was so affordable and the lady who helped me was really helpful over the phone and in person. Great customer service!

Da
Review №18

This company is even less than ONE star!.First of all their price is THE worst experience price. They did not provide me estimates and they send technician and fix it.They have worked only 1 hr max charged me $1200 for fixing 2 panel store front door.If they informed me before their typical highway robbery service, I would have different option.After I had a meeting w them at site, I recognized there are bad communication between their technician and supervisor which false reported amount works has been done.Someone make a big hiding......They offer me only $200 off WHICH COULD BE THE SAME AMOUNT THEY SUPPORT CHARGE ME FOR THEIR POOR SERVICE.PLEASE BE AWARE OF THEM ON THEIR HIDDEN SERVICE CHARGE.MY MISTAKE WAS CALL THEM AND GET SERVICE FROM THEM

Lo
Review №19

Our windows look beautiful. They were delivered at the scheduled time. We got great value for the price.

Ga
Review №20

I recently had all new windows and a sliding deck door installed by Goldfinch Brothers. Price matters in construction projects but expertise matters even more! Windows are a long term investment and a poor install of windows can cost you plenty. The crew at Goldfinch is trained and very professional in every way possible. My living space is now much quieter, more energy efficient and with the new tinting, I can enjoy the view more. I highly recommend Goldfinch Brothers.

Da
Review №21

After receiving several bids for windows for a new house I am building, I contacted Kevin who was very patient and informative, laying out several options for windows that will perform as desired without breaking the bank. All of my inquiries were addressed in an expeditious and professional manner. The service that Kevin and the staff have provided, from the initial call through delivery, has been above and beyond expectation and I am extremely happy that I chose Goldfinch Bros. to provide my windows and doors. I am more than happy to refer anybody that may need their services to Goldfinch Bros.

El
Review №22

Everyone at Goldfinch was super helpful. I had a special project going and they had just the right thing to make it all come into completion. Wonderful.

ch
Review №23

We were in a time crunch to get a window fixed before a house closed. They came through and got the window done in just a few days! Great customer service.

St
Review №24

Top notch Salesman Rich Bryant. Perfect fit and on time delivery.

Ch
Review №25

Ive used Goldfinch several times and they are very profession and priced competitively. They are now the only company I call when I need any window service. Highly recommended!!

Da
Review №26

Three weeks ago I visited Goldfinch Bros and requested a budgetary quote to replace thirteen windows and a French Door in my home in Snohomish. Since my requirements were not run of the mill I understood that I probably would need to purchase something akin to Marvin Ultimate windows which are quite expensive. The assistant stated that I would need to discuss these requirements with a member of their staff who was experienced in these special requirements and stated that they would need to come onsite to assess the needs. She promised together back to me. I left her with details of the specific sizes and photographs of the type of windows that we needed quotations for. After a week I had not received a reply and called to see what was causing the delay. I was told that the information had been passed to the appropriate department and was then transferred to another lady who initially had no idea what I was talking about, could not find the information I had left, and treated me initially in a very offhand manner. Eventually she found the information and was a little more customer oriented and after a brief discussion she stated that we needed to establish a time for the representative to visit onsite. This we did for Friday October 11th from 10:00a.m. until noon. The time is now 11:30 a.m. on Friday October 11th and I have not received a telephone call nor have I seen or heard from any representative of the company. The question is Is this the way to treat a customer? I will call them one more time to give them a chance to ameliorate the current situation.

Da
Review №27

Great to work with, service was excellent and the window looks fantastic

Ja
Review №28

Good company to work with. As a commercial general contractor they have made me look good on projects where timing was at the up most importance.

Om
Review №29

Unresponsive, wasting peoples time - I called Goldfinch Brothers to get a quote for replacing 6 double-paned glass doors in my houses sunroom. The estimator, Shane Green, showed up and mentioned he would provide a quote within a few days. Two weeks has passed, and despite several emails and voice messages, he is yet to get back to me. I have not heard ANYTHING from him yet. I dont understand why they wasted my time if they had no interest in doing the job. Just an upfront we are not interested in this job would have sufficed.

Mi
Review №30

I wanted to write what a wonderful experience I had with Goldfinch brothers when I had to replace a kitchen windowEvery aspect of my experience was 5 stars beginning when I walked in the showroom on Rucker in downtown Everett through the follow up and communication scheduling the appointment, explaining any processes, timelines and charges and ultimately with the final installation of the window.I would definitely use them again and if anyone were to ask me I would have no problem in refering them to Goldfinch Brothers

Na
Review №31

Kimberly was super nice and helpful when I came in! Thank you very much

Ra
Review №32

I originally placed a less than stellar review but now want to say that this company has gone above & beyond to make things right with me. Id paid for a custom piece of tempered glass but when attempting to install it found it was much thicker than the original. Their employee charged me for the correct replacement but when the owner learned of the situation he immediately refunded me. People make mistakes, but its how one deals with a mistake that defines you. Very pleased with the outcome. R.Long

Ge
Review №33

Kimberly and Ely were a great help to me, today on a very small project. Thanks for the help.

Ji
Review №34

Excellent customer service and great product thanks I love it !!!!!

Ka
Review №35

Goldfinch Glass and mirror are a great team of people willing to accommodate and make sure you are happy with there products and service. Yes I would recommend them for you home or work!!

Ke
Review №36

Great work from this company . The work people are very professional and curtious ...

Pi
Review №37

Needed new glass in a window sash, very helpful folks, new glass looks great.

Ja
Review №38

Ive used Goldfinch Bros many times to replace windows in my old house. Their staff is very helpful.

Da
Review №39

We have use Goldfinch for many years, and they have recently really dropped in customer service. I had to repair the last window install. We called several times to get a quote and estimate for some custom work and never received a return call. Oh well . . .

Ja
Review №40

Pricey but worth it. Good experience with my trailers window replacement,

Se
Review №41

Phenomenal company to work with and customer service is awesome.

Da
Review №42

Great service even though we received the wrong size glass.

Ji
Review №43

Family owned and Customer orientated

Information
35 Photos
43 Comments
4.4 Rating
  • Address:11300 Beverly Park Rd, Everett, WA 98204, United States
  • Site:https://goldfinchbros.com/
  • Phone:+1 425-258-4662
Categories
  • Door supplier
  • Window supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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