user
West end Boutique
249 Valley River Center, Eugene, OR 97401, United States
Appearance
West end Boutique
Comments
Br
Review №1

The staff interrupted us so many times that we ended up purchasing much less than we would have.

Ta
Review №2

Loved this shop! Really sweet and helpful staff! We found so many cute things at this gorgeous boutique and definitely will be shopping here again soon!

Lu
Review №3

Be carefull that your picture is not yaken with your child and posted on the front of tje store!!! Child ause!! Poor family!! They probably do not know about it!!

De
Review №4

Great service. Great clothes. The staff is super friendly and I respect how they follow their store policies so well. Amazing customer service!!!! 5☆☆☆☆☆

Mi
Review №5

The clothes are super cute and the staff are super friendly. The only complaint I have is there’s not good customer service when you have an issue. I bought a super pretty sweater a while back but it ripped within the first hour of me ever wearing it. Of course I didn’t keep the tags or receipt because it was one of the cutest sweaters I’ve bought and planned on keeping it. A sales associate said a manager would be able to help me exchange it because I didn’t want a revenue, just an exchange for the same sweater without the defect. She took my name and number and said I would be given a call back shortly. I never heard back and have called, gone in and sent emails multiple times since then without hearing anything back from them. I spent almost $40 on a defective sweater that I’ll never be able to wear again. It’s pretty disappointing considering I mainly shop at west end and being given such poor customer service has basically ruined my experience with them. I don’t want to risk spending a good chunk of money on clothes I won’t be able to wear again.

Ki
Review №6

Absolutely fantastic clothes and super duper stylish!!

La
Review №7

Do not shop here if you have a normal body.... their larges are basically mediums and dont you dare ask about an XL because youll basically offend them. This was miserable. So much for empowering women and their bodies....

Vi
Review №8

Always taken care of everytime I go in to shop. Great customer service I prefer their brands over h&m and forever 21. Its affordable prices and great material! I recommend shopping here if you havent yet!

Ha
Review №9

Had an experience where my friend was discriminated against. Very disappointed. Cute clothes but weird people working

Vi
Review №10

I miss you them but i hope see you soon

sh
Review №11

Excellent staff

Information
35 Photos
11 Comments
3.6 Rating
  • Address:249 Valley River Center, Eugene, OR 97401, United States
  • Phone:+1 458-209-0938
Categories
  • Clothing store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–7PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations