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Bath & Body Works
293 Valley River Center, Eugene, OR 97401, United States
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Bath & Body Works
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Ry
Review №1

Love the candles bought a strawberry shortcake and cherry wine or something like that.Anyways the memories that will cum along with the smell of strawberry shortcakes or sweet cherries will explode from my head. The smell and ambiance of the 3 wick candles is AMAZAZING! Thank you for great products and great friendly service

He
Review №2

Great selection of products. Store was very festive and inviting.

Sa
Review №3

Love the friendly service. Had a candle melting funny not burning well they totally replaced even tho it was half gone. Love it here

Ei
Review №4

The lotion offerings are the best in the universe! Everything else is just icing on the cake. Now PLEASE BRING BACK THE AROMATHERAPY SCENT CALLED SENSUAL!!!!

La
Review №5

I am a spooky gal, and the ladies in the store knew I was looking for fall and Halloween items. They were so kind and accommodating and hooked me up! I am extremely grateful for their help and insight. I will be back!

In
Review №6

Love the candles especially the strawberry poundcake candle and cherry one they are amazing my wife n I will have great memories everytime we smell sweet cherries or strawberry poundcake. *)Service was great but be careful its a nose rabbit hole in thereThank you everyone that works there you really made us feel welcomeGreat fun

Sh
Review №7

I personally like the plug-in cents and candles. When I was there I picked up a very pretty fall candle holder.

Ja
Review №8

I love the products and make purchases more than Id like to admit. However, when Im in store, I feel like the employees are like vultures. I always kindly tell them that I know exactly what I want and dont need help. But they just keep coming. As a business owner, I get the customer service aspect but this is a bit overboard most of the time. Please tone it down just a smidge

De
Review №9

Love love love this store ❤ All these employees are just absolutely amazing. Every trip Ive had has been just above expectations. Super friendly and informative staff, definitely helpful with whatever you need!

Su
Review №10

Sales, Sales, Sales... Staff provided excellent customer service. My problem is there are so many scents in the store that I cant smell anything. Turn on the H-Vac fans. Bath and Body works has a winning line right now. Into the Night is my favorite. I am impressed with the mens line. Keep growing it.

He
Review №11

Safe and clean! Super friendly happy staff! Good prices!

An
Review №12

Semi annual sale is crazy! Be sure to sign up for their emails, they seem.spendy but if you shop their deals and use the email coupons its the best deals in town!

Ph
Review №13

I love this place, of course who doesnt! What I dont get is why theres only one tiny exit/entrance right now when were supposed to social distance. There are 2 openings to the store. One should be enter, one should be exit. Common sense really.

Ch
Review №14

Tons of great stuff, but very spendy. Super friendly staff though!

Na
Review №15

My first time here! The staff was super friendly and very helpful. It sucked I couldn’t use my angel card by looking it up with my social like you can at Victoria’s Secret. Will be back! Their concentrated room sprays are amazing!

Sa
Review №16

You can be in there all day just smelling all of the wonderful new scents!

Al
Review №17

Great customer service and excellent deals.

Te
Review №18

Love it here! All the staff are friendly and I went on a sale day so, the prices were amazing!

Pa
Review №19

I love their candles and hand soap. Candles were not on sale but was happy to pay full price! They had exactly what I wanted.

tl
Review №20

You know.... yes lots of stuff here, and yes decent pricing. But I give it a 3 based solely un poor customer service, just dont enjoy going there

Ju
Review №21

Went to exchange a candle and left with a bag full of foaming hand soap. Great deal 6/$26.

je
Review №22

What a horrible experience on Christmas Eve trying to shop! I had three employees on me about pulling my mask up that was sitting on the tip of my nose and covering my face. I was told that I could not pull it down to smell anything after I was told to pull it up all the way unless I was smelling something. I wasn’t even in there 5 minutes and 5 minutes to long!!!! I don’t need to shop in a store that people barely old enough to vote and clearly don’t understand what’s going on in life get to dictate what I do and so forcefully go about it! The gal covering the entrance lunged at me as if she wanted to fight as we responded that we didn’t need to shop in a store like this!

En
Review №23

So friendly and sanitizer is back in stock

Br
Review №24

Had a very good cell on was able to find a lot of Christmas gifts

Me
Review №25

Ive never had a bad experience at this store. Today, Michael went above and beyond for me and i saw him do the same for other customers. He was so warm and friendly. Very helpful and seemed happy to be there. Same for the cashier and the manager i spoke to. I had a great day and they made it even better. Thank you!

Ma
Review №26

I have been buying Bath and Body Works lotion and body wash for about 20yrs. now. Im a die hard fan of most of the scents. Sign up with your email because they have the best sales all year long and the have two huge sale in June the other in December. I have only recently started buying their candles when they are on sale as low as $10.00. Every candle I have burn has burned evenly and cleanly all the way day to the very bottom. No waste and the scents were just delightful. They do carry men scents and I have to say the main scents are just so perfect. Everyone smells so great my sons where them and the lotion too. They also have candles in those scents. Again great. I have to admit I have pretty much all the lotions and wash and the matching sprays. I switch up my scents for the seasons. I do buy mostly online atleast 99% of my purchases. I do try to go in the store so I can smell the new scents for the seasons. I have been buying from here for 20years now so I got I good idea what I like and online they have descriptions of what ingredients blends are in each scents. Keep watch for their deals and you can score your favorite scents for very little money. If you do get a scents you dont like ..dont worry you can always return them for another scent. The people that work their are always very friendly and very helpful and will help you to return your items. I have returned just a few over they years and they didnt make me feel uncomfortable about it. So I was able to get what I want and left feeling good. So what are you waiting for. Get their get some lotion that matches you and sign up for the emails.10 stars for Bath and Body Works.

Ni
Review №27

Keeps the wife happy for under $50 a visit

Pa
Review №28

Helpful staff and it smells great lol

Br
Review №29

Love this place! Awesome coupons if you get on their email, snail mail lists. So many delicious scents, its almost impossible to choose. I look forward to Fall every year so I can get all of the pumpkin spice, pumpkin latte handsoaps, lotions, candles and shower gels. The manager, Summer, is the best!

Br
Review №30

Super friendly staff, very attentive to customers and the displays!

Je
Review №31

Wanna buy a candle? How about 40 candles and a hand soap.

Am
Review №32

Great service, products, and very easy to find items.

Br
Review №33

They have a great selection and the employees are always very sweet and helpful.

Ly
Review №34

Lots of good items and prices arent bad

Ad
Review №35

I always like bath and body works for the good quality products that they have. I especially like the hand soaps and there is a sink in the store where you can try the different hand soaps.The service in the store is great and its bright, clean, and offers many different type of products. This is a good place to buy gifts for someone. Prices are a little spendy but the quality makes it worth it.

Me
Review №36

I absolutely love their products. So many great scents! The hand cremes work SO great. The stores have always had super friendly ladies. I am bummed Im stuck to only ordering online so I miss a lot of deals and cant use many coupons. Great products though!

Da
Review №37

Fantastic.. love this place.

Ro
Review №38

Oh the beautiful smells if Christmas

Is
Review №39

Always have the gifts I need for the women in my life. Everything from good family and friend gifts to making up with my girlfriend gifts. Or, just wanna get my significant other a gift just to treat her to something special because shes worth it.

AM
Review №40

Variety of scents, some that should never have left the lab. Expensive so wait for their sales. Do not look at the ingredient lists - for the price you really could buy care products that pamper from your local farmers market or nature focused grocery chain.

Ju
Review №41

Polite staff, love their products

Ma
Review №42

What a fun place! Lots of fun & good smelling fragrances! Very friendly & helpful sales clerks! Good looking displays..& easy to navigate around. Prices are fair & good deals on sales items..i always walk out with lots of fun things!!

Ke
Review №43

Over priced and wonderful toiletries! Highly and deliciously scented candles, foaming bath gel, body sprays, sugar scrubs, and emolient body butters... smells soo good... why does bath foam, body wash and lotions need to cost 13.50 a bottle? oh yes... cus it smells so good

Ro
Review №44

Went in for some window shopping for my birthday. I was excited as their 75% off sale was going on as I rarely visit malls. The first associate that greeted me had rather aggressively misgendered me. I walked right out feeling hurt and disappointed that I couldnt comfortably shop for products to literally help me feel comfortable in my own skin. Didnt catch the associates name though. Its 2020, its not that hard to just not gender people you dont know

Li
Review №45

100 stars i cant thank the manager su**** enough for her time and patience in helping me get the item that i so much wanted you are awesome. also i would like to thank mi***** for helping me. He had so much patience and was extremely nice. i definitely recommend this bath and body works the staff is so nice and patient. thank you once again

Ca
Review №46

Loved the sale, very limited space to shop in when busy. Overall amazing products

PJ
Review №47

Very friendly staff. Incredible selection!

Na
Review №48

Love the Staff here ! Great energy, they work very hard on the displays and stocking of all the products. Summer, the Store Mgr, is so awesome! All the Employees are eager to help you find what you need.

Em
Review №49

I spend too much money here. ;) I loooove Bath and Body Works! Scents are great, service is great, deals are great....I could go on and on!

Mi
Review №50

Very friendly staff. They make themselves available to you without being overbearing or in your face. This allows you to shop at your own pace as well as make a knowledgable decision about your purchase.

Me
Review №51

Sign up with email at checkout..free product coupons!

Sa
Review №52

Smells so good, great service and staff....love the products!!♥️

Je
Review №53

I love coming to this bath and body works! The staff is always so nice and helpful. Love the sales! Always come here to buy gifts:). Summer is my favorite girl...she is always so sweet and remembers us every time we are in!

Da
Review №54

Great customer service

Au
Review №55

Bath and Body Works has everything you could possibly need for a self care day. Beautifully smelling candles, body washes, lotions, car air fresheners, room air fresheners, sugar scrubs, cologne, etc. Even just walking in makes you feel relaxed in the wonderful ambience.

Ch
Review №56

Nice staff, very busy.

Ro
Review №57

Best selection of any Bath and Body Works Ive ever been to. I just wish they had travel size sprays when they bring out new scents in full size.

Le
Review №58

So fresh and so clean.

Sa
Review №59

Love, love, love! Candles, soaps, and body care! Stock up during sale will get you the most for your buck! Truely love this store.

Fr
Review №60

It was a pleasant visit. I was helped out several times. Great place.

De
Review №61

I had the nicest shopping experience today, found an amazing shower gel with essential oil extracts! Yumm! Thank you Cyndi for helping me! You rock!

Il
Review №62

I love their body wash. It makes my skin feel moisturized and it has a nice mild smell.

Co
Review №63

A little crowded butwhen the 3 wick candles are $9.50 well worth it.

Mi
Review №64

I love the buy 3 get 3 free sales they have anf the staff are very friendly!

Jo
Review №65

Went in so the kids could buy their mother a gift. Most everything I picked up had nothing memorable to note then my daughter defined what I was experiencing by stating, everything smells the same to me.

Sh
Review №66

Very busy on sale days, but staff is always friendly and helpful

Ly
Review №67

Really like the store. I wish they wouldnt keep discontinuing items. People like something, they want to be able to get it again!

Br
Review №68

Now with even more sensory overload!Im a huge fan of BBW. Since the store expanded, it has gotten more overwhelming and difficult to shop.Of course there are scents everywhere, its a scent shop.Now, though, instead of a calming shopping experience, the shop has Top 40 blaring, fluorescents glaring, and an entire wall of screens flickering. The shop is heightening security in the guise of enhanced customer service. You cant move 5 feet without having to force smalltalk or answer a quiz about who youre shopping for, why, what your favorites are or what youre doing this weekend. Im all for being sociable but I really want to limit how much of my life I share when I look for deals on handsoap, please??When you get to the register, not only will you be quizzed on the information you shared previously, but you will be tested on who helped you. Its exhausting. Id avoid it but the shipping costs are as much as a full-sized item.The coupons are still ok, but not as frequent and they no longer allow stacking or send free mini item with purchase coupons.

Ka
Review №69

I love the body lotions and candles. The essential oil lotions for stress relief are especially great.

Pa
Review №70

I always feel harassed when I go in here. If shipping and handling was free online when I wanted one or two things Id go online instead.

Em
Review №71

This place is awful and employees are ACTUALLY stupid. We can shop on Amazon for better service. My husband asked for help finding me bath products, they found him perfume. OF COURSE they refused to help me make any kind of exchange (even with the new sale price in mind.) Go to The Body Shop!

Be
Review №72

They have the best customer care service EVER😊and the sales are amazing and the choices are outstanding and there products last forever and smell amazing

Sc
Review №73

One of my wifes favorite stores! Always makes me break out into a sneezing fit... but thats me! She loves it... and I like the products she gets from there! (As long as I dont have to smell them all at once! Lol)

Do
Review №74

Always knowledgable, always polite and courteous. Love the mens shave cream!

R
Review №75

Super friendly and helpful

Ro
Review №76

Get my lotion and body wash there,my wife likes the candle selection.

IM
Review №77

The wicks in the candles are horrible and always burn too low. Online order not as ordered, horrible service when trying to correct.

Je
Review №78

Amazing customer service! Thanks Shelly! And this store always smells so good!

An
Review №79

Love the candles, the lotions, wallflowers, hand soaps....ALL OF IT!!

Co
Review №80

Nice place, but already sold out of items on a sale that started today.

Li
Review №81

Love this place, they ppl were very helpful. We go back, soon

Ke
Review №82

What can I say I love everything about this store. Im addicted!!

Mi
Review №83

We love the store, the smells are great, but the cost on some of the items can be a bit steep.

An
Review №84

Great and happy people work here is really nice to visit a place that values customer service

ju
Review №85

Smells so good, the Summer was very helpfull. Love stopping there on way home from portland, or

Ka
Review №86

It was the first time that Ive ever been there and my daughter-in-law took me there its kind of on the spending side but they have a lot of nice stuff lot of smell goodies

De
Review №87

Love this store has everything, essential oils body wash, lotion and spray for every mood, holiday collections to make your holiday more merrier, smell good 3 wick candles, wallflowers and scented refills, great quality... car freshener clips and refills, antibacterial hand soap, creams, on the go sanitizers and holders, everything to make your home smell wonderful and travel size collections for on the go.

Tj
Review №88

Friendly people good quality products easy to work with and my new wife Really likes alot

Ai
Review №89

Love the buy three get three free sales that pop up every once in awhile

Pa
Review №90

Always friendly employees

Am
Review №91

Go when they have their big sales and you will be so happy

T
Review №92

Love this Store!

Do
Review №93

My wife loves it here. Lots of different bath supplies to buy.

Mi
Review №94

Wife loves it, gives me headaches, strong fragrances!

mi
Review №95

Great place for smelling and feeling good

Ja
Review №96

Instead of trying to upsell us they talked us into a lower priced fix for our issue

Ja
Review №97

Still a great place. Always here to help

Ci
Review №98

I love this place and its where my body spray is at I love it!

yu
Review №99

Very nice and welcoming workers

Je
Review №100

Nice employees that seemed like they wanted to help

Information
19 Photos
100 Comments
4.4 Rating
  • Address:293 Valley River Center, Eugene, OR 97401, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00303
  • Phone:+1 541-343-3212
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:11AM–7PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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