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About Service
854 Metcalf St, Escondido, CA 92025, United States
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About Service
Comments
Ca
Review №1

They are literally the best. Fair, honest, professional, friendly. Growing up my dad was a mechanic. Since moving away I’ve had such a hard time finding a shop I trust, has fair pricing and doesn’t just tell me I need a bunch of stuff done to get my money. About Services is the only place I trust! I drive an hour to have my car worked on because I know they’ll do it right and treat me well. Plus they are the nicest, most genuine people on earth. Thanks, Mark, and crew for treating me like family :)

Po
Review №2

Mark and Buddy at about service are the best and I trust them with everything to do with my autos they are beyond honest. When I use them for anything I do not worry as I know they have taken care of anything that needs to be done. They are the best

Le
Review №3

I did not have any services done by this place however the moment I walked in the door I was greeted by a gentleman that did not have a mask on! Thank goodness he wasnt and I was able to see his face, smile and feel welcome here. He was very polite very friendly and directed me to where I needed to go for bam auto collision. Absolutely loved his attitude and outlook. Fellow non maskers are safe at this place and BAM Auto. Thank you for supporting us 🇺🇸 ❤

Br
Review №4

I wanted To bring my truck to have someSuspension work done but the kit I wanted needed fabrication that they didn’t do. That being said, mark was incredibly helpful in researching what would be best for me and my truck. He went out of his way over and over even though I wasnt Using him. It’s rare in business that owners go out of there way like this and it’s much appreciated. When I can use them I will Be back. Thanks guys for all the help

Jo
Review №5

Honest place.. fixed what need to be fixed and didnt quote all the stuff i wasnt ask8ng about.. thanks for the good job

Ma
Review №6

Mark and the guys at About Service are the best in the business. They are quick and efficient. Not the cheapest shop in town, but you get what you pay for and I’m happy to go back to About Service.One thing sold me on them big time. My brother came to pick me up after dropping off my car for routine oil change and stuff. As soon as he pulls up, steam starts pouring out of his hood. My brother and I both had to get to work, Mark from About Service, popped the hood and jerry rigged my brothers car to get us to work and to my brothers other mechanic, free of charge. Solid dude.

Kr
Review №7

I was highly recommended to come here and I can see why. I walked into a shop that has integrity, provides quality work, and has great customer service. The very things that create trust. As a fellow business owner, this is extremely impressive to me. I will absolutely be returning and recommending them.

An
Review №8

About Service is always been a class act! They are honest hard-working and always looking out for my best interest in the care of my car to keep me and my family safe. They’ve gone above and beyond to make sure that my car in my truck was fixed quickly, as they know I’m a single mom working to take care of my kids. I’ve been going to them for almost 15 years now and if I’ve ever had to go anywhere else I have never found the fair pricing or the superb quality and work. I trust him and recommend these guys anytime!

As
Review №9

I’ve been a customer of About Service for almost 12 years and I will continue to be one forever. I know families who have been going there for longer than myself and send their children and friends there for service. I just got a car for my daughter to start her off with school and I know she couldn’t be in better hands for any maintenance or repairs she may need down the line. Mark and team are incredible. Honest to a fault, (you know the story of the shop that told the customer the only problem they had was a loose wire and there’s no charge to fix the problem even though they spent a couple of hours of troubleshooting? These are the guys), professional, accommodating, fair...wonderful, really. They can fix anything. Best shop around. Hands down.

Jo
Review №10

Amazing service with competitive pricing. I needed a new water pump and once that was installed my radiator blew. Buddy and his team got the work done same day and it didnt send me to the poor house. They also called a few days later to make sure things were working good.

Fr
Review №11

The ownership and staff are amazing. They are honest about what needs to be done and their customer service helped to deal with a sressfull situation.

Dy
Review №12

I have known Mark for 10 plus years and this is the only place I recommend to friends and family. This is the only service my trucks get is through here, they provide great quality work, give you options and are not pushy they provide the information and will show you the issue and the signs and symptoms. Always do a great job at trouble shooting as well. I think you will be happy with the service here.

Mi
Review №13

Great service and honest pricing.

R
Review №14

Its hard to find an honest shop, but Ive been going to About Service for several years and feel they have treated me very well. Ive had them do heavy jobs like a head gasket and diesel injector pump, down to relative simple fixes such as window actuator motor replacements. In all instances, their attention to detail was excellent. Recently I felt the turbo on my diesel needed rebuilt, and they tentatively quoted me a price on it. However, after some investigation on their part they found the turbo was solid, and didnt need to be rebuilt after all. It would have been so easy for them to just rebuild it and charge me, instead they went out of their way to thoroughly investigate the issue, and it saved me a lot of money. They also dont pay their mechanics book time on repairs, rather they get paid hourly, which isnt all that common in the automotive world. I think this leads to mechanics who dont rush and take shortcuts just so they can earn more in less time. Its about honest quality, not just service. I recommend them to all.

st
Review №15

This place is exactly that ( about service) every single person in this business is so friendly and professional from the Mechanics to the owners not to mention their work and parts they use being top notch. I’ve brought my old beat 4by4 to my newer Camry always cool never a gripe and I’ve always been very satisfied with the job they’ve done for me!!! They keep me on the road confident on my vehicles well being.. Thanks About Service you keep us on the road...

Li
Review №16

These folks are personally interested in doing things right. We have trusted About Service for over 15 years. They are easy to work with and get the job done right or make it right.

Jo
Review №17

No nonsense. No sales pitch. Great service

Ca
Review №18

This garage is honest and straight forward. Buddy and Mark know what they are doing.

Ir
Review №19

This is one of my customers, these guys really know what theyre doing and they repair vehicles and trucks right the first time. They always busy if that is an indicator!

Jo
Review №20

The owner and counter staff are great people. The mechanics are very knowledgeable.

Ra
Review №21

Excellent customer service and great pricing.

Ti
Review №22

Best shop i have ever working.....The only place I go for the last 7 years!Honest, and never a up sell!!!

MM
Review №23

Super nice. Integrity. Responsive...Highly respected...big Wow

Ha
Review №24

Super! Mark always fixes the problem. Priced right and a reliable place for all my cars.

Ju
Review №25

Delicious food; fun atmosphere

Le
Review №26

None better family owned always friendly they care about there customers .

Lu
Review №27

AMAZING service and communication!

Gl
Review №28

Work was done on and on budget

Jo
Review №29

Horrible. Called for a quote, gave the guy all the info and never heard back...

Jo
Review №30

Friendly knowledgeable hard working mechanics. Not far off the freeway

Ho
Review №31

Great work along with customer service to match.

Se
Review №32

Honest and fair mechanics. Ill continue to bring my vehicles here for servicing.

An
Review №33

It was excellent

Da
Review №34

Best mechanic in San Diego

Pa
Review №35

Great!

Information
8 Photos
35 Comments
4.7 Rating
  • Address:854 Metcalf St, Escondido, CA 92025, United States
  • Site:http://aboutserviceautomotive.com/
  • Phone:+1 760-738-8718
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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