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AutoZone Auto Parts
1555 Cassopolis St, Elkhart, IN 46514, United States
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AutoZone Auto Parts
Comments
he
Review №1

So helpful running a diagnostic...and honest that nothing was wrong with my vehicle. 2 thumbs up!

Ka
Review №2

Good customer service, reasonable prices

We
Review №3

I came in because my check engine light was on. Tony T. Was super helpful and did the code reading on my car and explained the results to me. Then he checked all my fluids to make sure I didnt have any other issues. He went above and beyond. I appreciate the great customer service.

Ch
Review №4

Standard Autozone layout. Clean store and friendly staff. I was in and out in just a few moments with little wait. Staff is generally helpful and polite and often pretty knowledgeable. Careful when exiting the parking lot, traffic is crazy here sometimes.

Lu
Review №5

Id rather order from a1auto.com but if I need a part today and orielly doesnt have it Ill use autozone

Me
Review №6

I always recommend AutoZone, and they have the best prices and they do the deliverys very fast,

Je
Review №7

Not the stores fault, but they are understaffed. The help is good there though.

Da
Review №8

Hey, these guys are understaffed most of the time and still get it done! Helpful when I dont even know what Im looking for! Thanks AZ!!!

Da
Review №9

The manager is very helpful and friendly.

Ru
Review №10

Theres a place to go if you need some experience your advance Auto Dont know Jack about s***

Me
Review №11

Ive been to this location twice now and both times theyve tried to tell me something was wrong with my car just to get more money out of me. The first time they used a broken battery tester on my battery and said the battery was fine even though the person doing it said the tester was broken and didnt even leave the tester on for more than 2 seconds, she then said it was the alternator. The second time they said my wiring was bad in my vehicle when they replaced the license plate bulbs and they didnt work. Got home to check on it and they put the bulbs in the wrong way. After they tried to sell me different things from inside the store.Do not go to this location, they are very unprofessional, go to the one in Dunlap.

Ji
Review №12

Good ice cream fast service

Ja
Review №13

Store was clean and orderly. Staff was helpful

Sa
Review №14

Have shopped here a handful of times, and generally find employees helpful. Pricing on some items is higher than can be found online, but to have in-person assistance has value too. Will continue to shop with AutoZone as needed.

Du
Review №15

Stopped there for A/C refrigerate for vehicle.

Je
Review №16

Didnt have my parts

Ja
Review №17

They really know their stuff!

Ma
Review №18

I always get good service and they usually have exactly what I need at a good price. They have even helped me a couple times installing wiper blades and a headlight bulb. This is my go-to place for automotive parts.

Ta
Review №19

Had the part we came for and got us in and out quickly

Lu
Review №20

Autozone may not have every part that you need but they do try their best to help.

He
Review №21

Staff was great. Had what I needed.

Jo
Review №22

Service extremely slow. I waited for 10 minutes to cash out at register. Then gave up and left.. They werent even busy.

Ro
Review №23

Excellent service. Staff was great.

Ni
Review №24

Friendly employees. Quick and helpful service.

Ca
Review №25

Received great service on a new battery.

Ur
Review №26

The young gentleman that helped me was extremely friendly, helped install the bulb I needed for my turn light. Everytime I have been there I got great service.

Ni
Review №27

Always good service and almost always have what I need

Cy
Review №28

Very nice people that work there

Co
Review №29

Horribly understaffed but good people

Jo
Review №30

Always helpful

am
Review №31

All I have to say is Jack did an awesome job. My battery needed changing and there was a lot of battery acid around the connectors and he did his magic and I was on my way. Thanks so much!!!

Me
Review №32

Pretty helpful workers they have, they were training someone so it was a bit slower than usual but Im satisfied.

Te
Review №33

Really quick visit when you order online...no waiting for a part or something to be looked up by a.😒

Cl
Review №34

In and out in 5 minutes they know their stuff!

Du
Review №35

Very helpful staff

S
Review №36

Had what I needed, was in and out in 5 minutes. Staff was very helpful. Good prices.Ok so I go back to get wipers for the wifes car, a young lady helped me find the right size. Normally I have been asked if I need help installing them, not this time. No one offered at all. And that is fine I had no problem getting them on, but every other auto parts store I have bought them from have always offered.

mi
Review №37

The buffet is reasonably priced.

Vi
Review №38

Didnt know anything service was a joke

Ci
Review №39

They treated my husband well. We needed new battery. It is a bit of a pain to change, but the associate changed it. Had pleasant attitude

Ma
Review №40

Always have what i need.

Aq
Review №41

Very fast service and clean place.

Ro
Review №42

Not bad. Helped me with a battery.

Ro
Review №43

The staff is extremely knowledgeable and helpful. I have went there and on for the counter sales man has come out and replaced my wipers in the rain. They will got the extra mile for a customer.

Ca
Review №44

I will give them 4 stars they employees usually seem very helpful n willing to share any info about any parts or possible parts ur vehicle might need. But some times they do take a little to much time to to take care of each customer. Maybe when dealing with a customer that is more time consuming they should actually step a side n check the customer that only is getting a quarter of oil n get them on there way instead of waiting 15 to 20 minutes

Ba
Review №45

To expensive the same part right next door ar OReileys was $21. Cheaper.

Id
Review №46

In and out within 5 minutes and very friendly and was very courtious!

Ge
Review №47

This store is awesome! I walked in, found my wipers and washer fluid, and checked out in 10 minutes! I wanted to spend more but could not. I will definitely shop here again!

Ri
Review №48

Good service, they just need one or two more staff members

Pe
Review №49

The guys in the store were super helpful when we had engine issues late on a Saturday night. They helped us to find the parts we needed and did what they could to get us going again. Thanks!

Le
Review №50

Good place to get what u need from knowledgeable staff... Store is well stocked and clean so shopping there is a pleasant experience.

Co
Review №51

Great customer service

co
Review №52

These guys know their stuff, very helpful, good prices all parts I have needed were in stock.

Ke
Review №53

They have most things in stock. Pricing decent. And $20 rewards are nice.

De
Review №54

Awesome as always.

De
Review №55

The employees here are so helpful and knowledgeable. The location isnt the best tho its difficult to pull out of sometimes, depending on the traffic

Ga
Review №56

Poor customer service

Br
Review №57

Very friendly and helpful staff. Help me find exactly what I needed and gave me suggestions on the best product. And they didnt even try to suggest the most expensive, just the most reliable parts and their opinion. The AutoZone in Elkhart Indiana on Cassopolis Street is very knowledgeable people. Its not like going to Lowes, or Menards, or Home Depot where their employees know nothing about their products. On top of that, they have a great selection trailer lighting and towing accessories. I also have great prices on GPS and radar detectors.

Se
Review №58

We got some Freon or something coolant to put in our air and it ended up not working they gave us our money back no problem theyre very helpful they always have the solution or a suggestion to find the solution great place great people

Bo
Review №59

Didnt know what I wanted

Pa
Review №60

Always have the parts I need but are way out of the ballpark on wiper blades, that would be my only complaint, love this place.

JO
Review №61

Nice place to shop but need more sales reps to move the line faster.

Mi
Review №62

Auto zone is my preferred place to shop for all my car related parts. Mostly friendly and polite employees. For the most part I havent had any problems and when I did have an issue they resolved the problem without question.

eu
Review №63

Good experience, professional yet amiable staff...highly reccomend!

Te
Review №64

Very helpful...... Had battery replaced. He went out of his way to help me with my problem. This place deserves a woof...

Lo
Review №65

Because I couldnt use my credit card over the phone to order a much needed part, I HAD to go into the store!

Jo
Review №66

Great price e good service. They know what they are doing

Ky
Review №67

The manager is very rude. Tried to return a battery that was DEAD when I got it and she didn’t even want to hear why I wanted to return. Extremely rude and unprofessional. They’ll NEVER get my money again

Ri
Review №68

Good service

Ki
Review №69

I love the shopping for car parts and autozone is my favorite

la
Review №70

Went in to order a part they were able to have it in the next day by 11am

Ro
Review №71

Depends on who is working if they can help you at all

Ca
Review №72

Very helpful with advice on what I needed to get the car fixed

Jo
Review №73

They are helpful and knowledgeable. They seem like they help you because they want, not because they have to.

Pa
Review №74

Always friendly and helpful.

Al
Review №75

Excellent service and very friendly

Br
Review №76

Very knowledgeable, friendly, and professional.

Ri
Review №77

I think Carquest is better, with better quality Parts. But the service was excellent here.

Bi
Review №78

Replaced battery under warranty,easy and friendly .Replaced battery under warranty,easy and fast.

To
Review №79

Go to O’rielly just 2 doors down. Autozone full of rude workers that have NO clue

Ca
Review №80

Friendly, helpful staff!

Ai
Review №81

Helpful. Good prices

ma
Review №82

They were great went out on floor an got everything I needed

Br
Review №83

Great customer service.

Re
Review №84

Great prices

Ti
Review №85

Who has ever heard of the customer paying the core charge . I brought my old battery in and they said I had to pay for the core charge after paying 100 dollars for the battery someone pocketed some money that day.

mi
Review №86

Very helpful friendly staff.

Je
Review №87

Helpful staff had everything in stock

Br
Review №88

I will go to Southbend from here on out. I am tired of making multiple trips due to the staff selling me the wrong parts. I called first to make sure they had the rear rotor I need it and ended up with a front rotor that I had to return .

Ca
Review №89

Great customer service and helpefull. Thank you guys

To
Review №90

Some what helpful

Ve
Review №91

This is our go to auto zone. Staff is always pretty nice and they usually have everything we need!

Aa
Review №92

Quick

Ge
Review №93

Friendly staff..very helpful..

Jo
Review №94

Ez to find what u looking for

Re
Review №95

Very friendly helpful associates greeted me on entering offered assistance walk me to the product I needed showed me different choices a far cry from their competition who just said yeah we have that

as
Review №96

The employee was very knowledgeable about the parts

je
Review №97

Great prices and very friendly staff Im never in a great mood to go here because it usually means somethings wrong but the staff there usually makes things go smoothly with their knowledge and expertise.

Je
Review №98

Always great service and price

To
Review №99

Ok the bes

Kr
Review №100

They always are respectful and helpful.

Information
33 Photos
100 Comments
4.2 Rating
  • Address:1555 Cassopolis St, Elkhart, IN 46514, United States
  • Site:https://autozone.com/locations/in/elkhart/1555-cassopolis-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A642&y_source=1_MjQ3MTU1Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 574-262-4961
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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