Love coming here. I never had issues with customer service, they are always nice to me, they even remind me about the coupon and give me the chance to pull out my phone and get it.Anyways my bank account doesnt like me coming here, I always say I need one thing.............20 items later.............sure. LOLAnywho its always well stocked.

Love this store. So many wonderful items to choose from and ideas to take home and try. Wonderful cashier was kind and cheery.

I feel like Hobby Lobby gets forgotten about at times. Hobby Lobby is great for a lot of different things besides just crafts and things. They have great decorations for the home or even gifts. They always seem to have a sale in one section or another as well, so there are lots of good deals. But if you are a crafty/artistic youll absolutely love Hobby Lobby. Once you go in get ready to spend some time in there. I highly recommend checking out Hobby Lobby. There will be some point in your life this place will come in super handy. Everyone who works in these stores are super nice and helpful as well. Happy shopping!

By far the worst store in Illinois. Sadly the closest one to me so I go there because i love the items they sell. However their customer service is HORRIBLE!!! They will have things marked on clearance and then at checkout tell you that the employees made a mistake with pricing and they will not honor THEIR mistakes! One time I went in and grabbed an item. It was $3.99. Somehow the tag fell off with everything I had in the cart. I told the cashier there was another one and went to get it but sadly it was gone. There were 3 sized. Big was $7.99. Medium was $5.99 and small was $3.99. Instead of looking the product up they said it was going to be $5.99 because they just compared it to the other ones. I told them the other was is way bigger and thats why it was more. I asked to speak to a manager. The manager told me that since she has no price she just has to guess. What?? When I asked to talk to the manager I was told that she was her. Yet When I asked for corporate number she said she was not the menager and She was just the register supervisor. So they lied to me about being a manager.. great! Today I went in and had an item that was completely fallen apart. I figured I would try to fix it since it was the last one and it really matched my decor. I asked if I can get a discount since it was clearly broke . The same manager told me she can do 10% off. Ok thats fine. The item was $20.. I get home look at my receipt and she took off 68 cents!!!! This place is a joke. I always have problems with the registers! Get your act together please🤦‍♀️

Person working there really was a lot of help, really knew the layout of the store. Cheaper prices on football card sleeves than other places. Clean store

Awesome customer service great items. Always have what I need

Love going here because they always have great sales, although, the last time I went some of the signs for canvases half off were very misleading...I ended up having to pay full price anyway, even though signs throughout the store stated that a certain brand was half off... Apparently there were exceptions for that brand that were NOT mentioned on the advertised flyers...Bummer... Customer is always right, but lucky for them, Im not a Karen...LOL They were friendly (always are) and very apologetic...So I still give 5 stars...

Love all the different items for sale at the store including the fabrics with different textures. Great seasonal items.

LOVE this place. Never crowded, large store, good deals (some stuff is a little pricey without a sale or discount though). Parking lot is kind of in bad shape but its avoidable.

Its a hobby lobby. The lines are usually long here with only 1 person checking out. Other than that no complaints

Great store to shop in. customer service is outstanding.

Got fabric for my window blinds and they r perfect and they have really good quality and best designs

Great prices and lots of décor option especially for interior designers like me. Happy Place!

I LOVE hobby lobby. It’s the only place I can actually get all my crafting needs in one place. Some of it is overpriced, but I also find that they are the cheapest place for lots of other items. You can’t beat their price on dollhouses and miniatures!I’m giving them a 2 start rating simply becausegoing through checkout is an absolute nightmare. People usually buy a lot of stuff at a time from Hob Lob, but the stores still insist on typing every item number into the system instead of scanning it in. They scan the coupons, so I’m not sure why they don’t just use barcode scanners like everywhere else. It is also not uncommon for me to have to explain which items are on sale and which are not to the cashier. Making sure you pay the proper price for your items isn’t something I want to deal with.Because of all of this, the lines take FOREVER to get through. I usually wait in line for no less than 10-15 minutes each time I’m there. They desperately need to catch up with the times and reduce some stress off of the employees by implementing newer technology.

The selection here is good but the staff is generally unpleasant to deal with

3 stars only because they quit selling Halloween decorations and they put out the Christmas decorations in July or August

Love this place! I started crocheting and knitting with virus going around. Great prices and good variety of yarns and tools.

Good deals.

They always seem to have whatever I need and know where it is. Coupons are always on Google and scan easily from phone.

Boring and not alot of stuff for kids and everything is over priced

Grabbing some beads for a project! I like this store, the way it flows, makes sense!

Love hobby lobby, even just walking around inspires creativity

Love the discounts and variety of items, but still could use even more variety. I found cheaper items on Amazon and obviously theres more variety online! But its nice to see things in person.

I love Hobby Lobby; it has great things for gifts, decorating and my favorite Yarn, best prices and huge selection. I am teaching my great granddaughter how to knit. Knitting is such a great hobby, you are never bored and always have a gift handy.

Great prices and huge selection. Constant sales keep me coming back.

I love this stor wish i could buy everything i want lol

Just a laid back store. The people are great. I would have given 5 stars but I had problems find a worker without walking all the way back to the front of the store.

Great place to go if you like crafts and decorations. Theres things to paint with, knit with, and tons of canvas ranging from very small to very large.

Everything I need is here. Love their weekly specials. Fun place to shop, lots of great ideas.

Good Christian Store

This store is one of my favorite stores to stop at... the prices are great. The products art supplies are dreamy in selection. Only problem is theres no rewards system here... its 2020. All companies should have a rewards system

Bought a push pin board and some pre cut letters. Both items very faded when the packaging was removed. Fake flowers I bought had bits missing (my bad for not looking closer at the flowers). Seems to be only cheap junk made in China sold there.

ONE OF MY FAVORITE STORE TO BUY ORNAMENTS

Large selection of Patriotic items

Lots of different craft items. Love this store

Always like Hobby Lobby! Great merchandise at good prices!

So many different items to select from...anything from crafts to decor to gift ideas. I am usually at the store several times during the month. Staff are always helpful and prices are very reasonable.

Great store, very organized clean and everything you need. Their seasonal items are always great and their discounts fab! I love that they close on Sundays for those who worship.👍🏽

Very nice shopping place and

Great store but overly crowded way too many people and not enough cashiers.

You can find almost anything here! Its such a entertaining way to spend the day walking through the aisles

Clean, friendly staff, found the rocket kit i was looking for and everything i needed for it.

A little overpriced but they have all you need for arts and crafts and home decor. I love this store

Love Hobby lobby, they have great items and I love shopping their discounts!

This hobby store is huge, you better have a good idea what you are looking for because the selection is vast! I went here for plastic model paints and the variety is staggering, I found what I needed plus a decent priced military model kit. This store has everything, the prices can be a little steep but everything I need is always on sale so its not a problem. Be sure to check for coupons, I found a 40percent off coupon on my phone and saved a bundle! All in all one of my favorite stores to shop at or just browse through!

Who doesnt love this place? The store was clean and organized. They always have great sales going on no matter when you come. The staff was friendly.

I love this place

Excellent location for every type of craft you could ever imagine! They also do Custom Framing in house as well as different workshops for different types of crafting. You can always find a 40% off coupon on their website you can use at any time that will be applied to the highest priced item in your shopping cart while in-store checkout.

Very clean, great staff

Could improve customer service.

Came out with a lot more things than what I went in for. Price a little high but if it holds up I am ok with it.

I love the sheer amount of craft supplies here. Everyone is so helpful when asked a question. My only complaint is that prices run a little high on some things. Still, I almost always choose Hobby Lobby as my go-to craft location just because it is truly a one-stop-shop.

I love this place! I can go there with dreams and come out with everything I need to make them come true! Sometimes I just walk around to get ideas, to learn new art forms.!

Get a manager to manage the store better and see that the line is a 5 day wait and no one is helping instead you have a guy just walking laps around the same 3 isles cluelessly he then approaches the cashier to ask for help she says I dont know and instead of helping reduce the 5 day line wait he just cluelessly walks back to do laps around the isles.

I love Hobby Lobby! So much stuff under one roof. Staff is very friendly. Prices are great. There is almost always some sort of 50% off sale on something. Especially Christmas wrap and such. They sell very high quality Christmas wrap supplies. Why people go to other stores and pay as much as 3 times more is beyond me.

This is a great place for all arts n craft supplies. Plus custom photo framing.

Very helpful!

First time at this location. Big open store, clean area. Workers that I have encountered were helpful in answering my questions. Love the coupon that I can pull up online.

Such a large store with so many options. Sometimes finding an associate is not so easy

I am a undergraduate for interior design. I love making And designing things I go to Hobby lobby a lot to create my own ideas and bring them to life

Wife loves this place. No disrespect but its not for dudes..... leave your wallet at home guys if you take the wife!

Always friendly faces. Store is clean. Never a bad experience. Always have what I need or am looking for as well. One of my favorite stores!!

Awesome place to shop, staff was nice. Wish they would offer craft classes

Every single time we go into this stupid store its changed. A store that caters to a lot of older people is not set up for their convenience. And as I am handicapped and cannot walk due to a very bad.car accident, they have only ONE wheelchair and its never in the same place and its always full of stuff. In order to use it we have to clean it out and drag it out from wherever we find it. I spend a great deal of money at Hobby Lobby and this is not acceptable treatment of a good loyal customer. There should be at least one motorized scooter so when a handicap person comes to buy items they can get themselves around and not have to depend on someone else to push them around as the wheelchair is not capable of that. This was the super greatest hobby store ever. But as the years go by it has gone down so severely. I hope that some valuable changes will take place soon. I need to shop soon for gifts for my family and friends and I ALWAYS go to HL first.Jo

They are always so helpful. Although not all shoppers take advantage of asking. Its sad that they somehow feel empowered by being negative and rude instead. I keep praying for them...

Most of the employees are very helpful. But today I dealt with a young woman who cut a picture mat for me. Her personality would be better-suited to the DMV or IRS. She made me feel like I was inconveniencing her by asking her to do her job. Otherwise, this is one of the best Hobby Lobbys Ive been to.

Always find what I need for my crafts if its another ball of crochet thread for my doilies to containers for my arts and crafts and make up and holiday Candies and cards.

There were great sales on home decor.

If you like hand craft this is ideal place to find the supplies to let your imagination run

Always been my favorite craft store I just wished they opened on Sundays

Fantastic variety of products for every project imaginable, as well as a treasure trove of home decor items at great prices (especially when 50% off, which youll find in regular rotation).However, this particular store makes poor use of staffing. Granted, I was there between 6-7 PM on this trip, so perhaps Hobby Lobby is thinly staffed as the 8 PM closing time approaches? Those on the floor chatted with one another, ignoring customers even when approached, only stopping their conversation when customers interrupted with an Excuse me, I could use some help finding X. Additionally, despite having several registers, they seem to be frequently staffed with only one cashier and it isnt until the line is 6+ deep that another cashier is called. Ive been to the store during a busy Saturday with just 2 cashiers working and no additional called, despite having 8+ people in each line.

Manager Dean was very helpful. Found what I needed quickly - and they had more options than last time. Sue, the cashier, was very busy but worked quickly as she gave each customer her undivided attention. Employees have always been friendly and helpful each time Ive been here.

I have always loved this hobby lobby. Great selection, good service, etc. Today was a much different experience and it was enough to make me never go to this store again. Jose, in the framing department, was so incredibly rude and condescending. I was really shocked. One less customer for this store.

Can you please drop your prices a little?! The place has amazing stuff, but its all pretty expensive. The store is always in excellent shape and the staff is very friendly.

Good place for craft goods but staff seem a little withdrawn. Others seem overworked. Best to go in knowing exactly what you want, without the need to ask for help.

Hobby Lobby has everything. I really love Hobby Lobby

Needed help getting the correct bobbins for my sewing machine and they got me everything I needed!!!!

I can usually find everything I need in the realm of crafts at Hobby Lobby. This location is clean and items are shelved neatly in their correct locations. Very professional and courteous employees. Parking lot is ample but could use a resurfacing.

I am very frustrated that their aisles are not marked. For example, Paint Supplies, aisle 4. You have to walk the entire store to find something. I was told a year ago that they change the store up often, which is really not true. The front of the store is changed seasonally. I hope they remedy this issue.

Best place for decor and crafts. Always find what I need.

Love this store but they use to have a large selection of big frames, and now it seems they dont. 🤐

Nice merchandise and great prices.

The most wonderful place to find just about anything crafty or home decor-related. My go-to place for sewing notions and beautiful faith-inspired gifts and home decor items.

ANYTHING craft related you can find it its like a craft home goods ♥️

I asked about a price and the cashier Margie answered with smart a$@ which was not called for nor appreciated. Customers should not be treated in such manner. I hope upper management has the opportunity to review this review.

Can spend hours in this store!!! Really, really enjoy this store for any crafting needs, or just looking to add something special to my home!!!

Hobby lobby will always be one of my favorite craft stores to shop at. They have many many things and I almost never leave without what I was looking for

Hard to find employees for assistance. Once found employee was helpful and walked with me to different areas of the store. Did not have what I wanted.

Has a great variety of items for crafts. Employees very helpful in finding items you are looking for.

Found what I needed for my School project

Not enough cash register open, had to wait until other cashiers were call. Should have a better system to see when cashiers are needed. Entry way very dirty has not been cleaned for days.

Great customer service along with prices and selection.

Heavy-duty Jak envenom ejected when eek tea FJ em gav here flex eek rev Renu the DB hehehehehe whenever enter em my em bee Renee em

Love this place. Super organized and great prices.

The store is fine but the accessibility needs to be improved the doors dont work if you are in wheelchair and if they do there poducts are in the way.

Has a lot of different types of hobbies

Great staff, great deals, and an over abundance of craft supplies.

Pretty much they have everything for crafting and hobbies

Great to ship here for all of the kids art supplies.

Great prices and a lot of decor I like in my house