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Elite Auto Collision Repair
210 W Bradley Ave STE E, El Cajon, CA 92020, United States
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Elite Auto Collision Repair
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Je
Review №1

I was very impressed with their customer service. And the quality of work that was done. I would definitely Recommend this place.

gr
Review №2

So far so good waiting on my part to come in ...shall see how it goes

Ji
Review №3

After an accident that left my two doors with holes in the panels, I was given a choice by Costco and decided that Elite Auto Collision would be my choice. They completed the repairs and the car was ready on the day they projected. They were in constant contact with me with updates and status of the entire repair. And when I picked it up it looked better then new...they washed and waxed it as well, they are a 1st class operation!

Ta
Review №4

I was in two accidents in the past 6 months and both times Elite was on top of there game. They even provided me a loaner car for free because of parts being delayed. They went above and beyond to provide me with great service and my Mercedes has never looked better! Please trust these guys with your car. They won’t disappoint!

Ry
Review №5

Awesome to see these guys getting a 458 back to looking like new!

Ha
Review №6

Great job done! Both doors replaced and look just like new!

Jo
Review №7

I came here because of my insurance company and thank goodness. They were amazing! They were quick professional and really nice

My
Review №8

Look no further. I moved back from NorCal and ended up backing into my roommates car with the moving truck nearly puncturing the passenger side door panel. These guys did everything they promised and at a price unmatched by the competition. I honestly didn’t believe them when they said they could fix it without having to replace the whole panel and then to do it in 2-3 days... for roughly a grand. I’m serious when I say I thought it was too good to be true. These guys are to be trusted and believed, I’m very thankful for their expertise and honesty. I’ve never felt compelled to leave a review but they earned my continued support and I’m sure they will yours too.

Jo
Review №9

Having called several body shops, they were the most friendly and they answered their phone and offered me to come in the same day. Out of the other two who answered, they were the only ones who are able to see me same day.

Je
Review №10

Adrian and the team were a pleasure to do business with. My 2004 Acrura TL went in for a full repaint and came out looking fantastic! 100% recomend them. Awesome work and very professional!

Ma
Review №11

They made my car look like new.

sc
Review №12

Did an excellent job on the door of my C4 Corvette.This is a small, but difficult job, many shops wont do. This was paid for out of pocket. I was treated with the same courtesy and respect, a large insurance job would command.

An
Review №13

Elite Auto Collision took such good care of me and my family! They were super helpful, informative, patient, and exceeded our expectations!Not only did they repair our vehicle in a timely manner, but to our surprise, washed and waxed our car.We take very good care of our vehicles And they treated our vehicle like we treat ours. I highly recommend them! You won’t be disappointed!

Sa
Review №14

Great service. Excellent employees. 5 stars.

Ma
Review №15

Great service

Kr
Review №16

These fellas are really friendly and extremely helpful. I had an issue with my car that I couldnt figure out. They were able to diagnose the issue and it took only a few minutes to fix so they didnt charge me. Incredible! Next time I have an issue Im definitely coming back here.

Jo
Review №17

Excellent customer service!!! Adrian and his team are the best!!!

Ke
Review №18

Very impressed with my experience here. Adrian is a promise keeper. Did everything we spoke of, plus a couple other items that normally I would expect as extra were done without conversation.Nice loaner car, no hassle, done a day early.....Dont hesitate to use this shop.Thank you for the great service!!!!

Di
Review №19

Adrian was fantastic. This shop came recommended from my mechanic & they were great. I had a simple insurance claim for a can of spray paint that exploded all over my truck. Adrian & Yasmin dealt with State Farm for me & worked to get the job done fast!

Jo
Review №20

The staff is incredible! They took care of me after an accident and right before my wedding. There was no stress and they did amazing work. I highly recommend to anybody

Ca
Review №21

Although I had to visit Elite Auto Collision due to someone hitting my vehicle, I really appreciated the service they provided. Their staff is incredibly friendly and helpful. They took care of me right away and fixed my car fairly quickly. They took the time to explain everything and made sure they kept me in the loop with anything pertaining to my car and the insurance company. I would highly recommend their services. They are honest, friendly and time efficient.

Su
Review №22

I am very very happy with the impeccable workmanship and customer service at Elite Auto Repair. After crushing in the rear of my Audi, I never thought it would look or drive the same way again. Thankfully, I was wrong. The car looks pristine and drives perfectly. I was updated regularly and spoke with several employees at different times. Every person was both kind and extremely knowledgeable.5 stars was easily earned.

Ni
Review №23

Romeo and the team took incredible care of me. They were beyond friendly and walked me through the whole. I recommend them to everyone. They deliver on what they says they will do.Thank you Romeo!

Fr
Review №24

This is the third time I have used Elite Auto Collision Repair Center for my repairs. They were referred to me by a fellow Realtor and Im happy to say they have met all my expectations. The workmanship was excellent and so was the communication. Its a good feeling to leave your auto knowing in advance that the job will be done correctly. WELL DONE Elite.

Ga
Review №25

So far so good. I havent got my car back yet, but they have sent me pictures every step of the way. I live about 70 miles away and after some serious research, I chose Elite because they were the most knowledgeable and have had nothing but excellent reviews. My Corvette deserves only the best and until proven otherwise, Elite fits that description.

Sa
Review №26

Adrian was the employee that helped me, he is extremely helpful, knowledgeable and easy to trust, I greatly appreciate that, I was offered a nice loaner car while my car was being worked on, and they provide a website with pictures for updates on my car was helpful to let me know the progress of being repaired. The transaction was super smooth and easy. Their work is well above par. Thank you Elite Auto Collision.

Jo
Review №27

Zero stars.They repaired my car, but did not do a very good job. There were dozens of paint chips and scratches on both sides of my car, when they only repaired the front and back. They promised me the car on Tuesday, and then said they didnt finish in time, so they said Friday. They didnt finish the car on Friday so they said Tuesday. They didnt finish the car on Tuesday, so they said Wednesday. You get the idea. Dont go here, look elsewhere.

Al
Review №28

Excellent customer service here, they really take care of you and know what theyre doing. You can even check your vehicle progress everyday which I thought was great. I would recommend this place.

Sh
Review №29

Had damage to my passenger door on my Porsche Macan recently and Karry did a great job repairing! Their pricing is really fair and turnaround time was quite fast. Thanks!!

ab
Review №30

It was an amazing experience!! I was referred to them by my insurance company and was so happy I used them!! There was daily updates on line with pictures so I could follow the progress and there was never a time that i called and was unable to get any information over the phone!! Thank you so much for the amazing job you did on my car!!

Al
Review №31

Fast and efficient service, you cant even tell where the damage was on my bumper. The other party and I found Elite after looking through customer reviews, we were not disappointed. The other party and Elite coordinated the repairs, on my vehicle so that there was little to no interference with my schedule. Excellent customer service!

zi
Review №32

Elite Auto Collision, it is really provide good services, and they have excellent costumer services. Im really I cant wait to see my car done, because they really do good job. I just want to say that Elite Auto Collision they do a good job... beside that I recommend Elite Auto Collision to everyone because its the right place to fix your car.Thank you.zied

Ma
Review №33

First of all, AMAZING super knowledgeable and helpful staff walk through the whole process and are available for your every need... from the rental to providing pictures online and emailing them to you. I received an update almost everyday. Impeccable customer service and super thorough service to your car. They are so on top of it and they work everything out with your insurance company. This was such a smooth process. Inhofe to never get into an accident again but if I ever need any collision/body work done, THIS is the place to go. Id give it 10 soars if possible. Thank you Elite for everything!

De
Review №34

I pick up my vehicle on Thursday, but I would have to say how pleased I am so far. They were quick to get my SUV in and getting photos throughout the repair process has been great! Nice to see my SUV and what theyre doing and when theyre doing it. Cost of repairs seemed fair and adding a complete detail inside and out prior to picking up my SUV is a nice benefit! I would say to give these folks a try! I even got my rental vehicle covered by Esurance through Elite as well! A newer Honda Civic in great condition and nice to not have to deal with a rental agency for it.

T
Review №35

Due to a hit and run Elite was recommended by my insurance company as one of their premier auto body repair facility. This has got to be the best decision ever made. The staff was very professional and friendly. However the repairs done from before to after has been nothing short of outstanding. I would definitely recommend this facility to any one who asks. Professional and friendly staff, outstanding quality of work, timely delivery. This is the true definition of A+.

po
Review №36

I hired Elite to repair my drivers side panels because I hit a pole at the gas station. It cost me less then go through my insurance they kept me updated whole time. I always spoke to the person everytime I called. They could always answer my questions and I felt very comfortable the whole time. The team is great and my car looks amazing. Thank you

ke
Review №37

My car was dropped off on Tuesday am 8/28/12 & is to be done by Friday. Elite has been very helpful and does stay in touch via emails or by phone. I have taken my car here before and they have always done a great job, thanks Elite!

Br
Review №38

My wife was side swiped in a parking lot at the grocery store. We were recommended to Elite through Esurance, as they are one of the star repair shops. They fixed the car within a reasonable amount of time, as they did have to wait for some parts, but once the parts arrived, it was actually very quick. They had great customer service and were even fairly pro-active in getting us to pick up our car. Our work schedule around the holiday was a bit tough to work with. One note, they are not open on Saturday, even though the website and the sign on the front door say so. I still had a pleasant experience and the work was done in a timely manner and was still of high quality.

Ba
Review №39

Amazing service and the friendliest staff in town! Enterprise was unable to pick me up from Elite after I dropped my car off so an Elite Auto staff member drove me to Enterprise, thats customer service at its best! And I love that I was able to see photo updates on the process of my car during the 14 days of repair. Thank you!

Ci
Review №40

I was at first apprehensive of going to a repair center unfamiliar to me, but I am happy to say it was the right decision. The work on my car was perfection, and I was surprised that they even detailed my car as a bonus. The staff is very polite, and the work was done quickly. Perfection! I will return for any future work if needed. Name posted on Google is incorrect, Lehman is actually Lahmann

Be
Review №41

My car got hit while being parked. Being only 19 I was very unhappy to have to deal with the insurance and having to do something with my car and doing everything on my own but the staff at Elite were amazing and helpful. Elite was recommended by the company Esurance but this is a great car repair shop! Dont have any doubt in calling them if you need an estimate or car repair. The two ladies that attended me while my visits were very welcoming and generous even gave me a ride home when some issue happened with Enterprise and the rental car I was suppose to take out. Since that problem occurred they said that they would try to finish my car as soon as possible so I wouldnt be car less. The repair only took two days and I was kept up to date through out the process. Great service and they are definitely the first auto shop to consider if I decide to make some other repairs that my car needs. Thank you for your amazing hospitality!

Fr
Review №42

Great body shop! Staff is friendly and the job they do is amazing! My car looks like new again! Thank you!

Th
Review №43

Had a great experience with Elite Auto Collision, made sure all repairs were done with the correct parts from the dealer and had great customer service! I highly recommend them.

Sh
Review №44

If you have to get bodywork done, this place is great. They were recommended by my insurance because they give free loaners while your car is being worked on - mine was in the shop for over two weeks, so I really needed that!Im definitely a fan of the fact that they post pics of your car as it goes through the repair process, and you can connect that to your Facebook so it just pops up with your newsfeed every afternoon.Overall they did a good job, and while I hope I dont have to come back (because really, no one wants their car smashed up) if I do need to, this is where Ill go!

Ka
Review №45

It is unfortunate when you are involved in an accident. I was involved in two accidents within one month, both of which were not my fault. it is so stressful to try to work with two different insurance companies and get the car repaired. During the whole process Elite Auto Collision has been helpful, providing pictures of the progress of the work and answering any questions that I had.My process was difficult specifically because I had two different claims at the same time. One of the insurance companies was not as cooperative as I would have liked and Elite stepped in and helped me with the adjuster to get the claim resolved quickly. Their dedication to customer service goes above and beyond.I hope I do not need them to do any repairs in the future however if I need any auto body work done, I will definitely use them and recommend them to my friends and family.

Ol
Review №46

Elite Auto Collision Repair Center has done fabulous work for me three times. I guess that is a lot for one customer at one body shop in less than three years. I race a Corvette in a sports car series and occassionally their is body damage. Elite is where I have been taking the car. No matter how smashed up the car is, they always manage to get her all straightened out, the body panels aligned and give me a great looking car. The most important part is the fast turn-around since I usually dont have more than about two weeks between races.The flexibility and personal care aspect is what is tops though. Two weeks ago I brought the car in straight from Auto Club Speedway in Fontana and told Adrian I need a fast turn-around in order to make a double race weekend on Labor day and Adrian has delivered.Thanks Adrian!

Fr
Review №47

July 16th, my husband brought his car to Elite Auto Collision, (per his company insurance) for bumper repair, and the service has been #1 from the start. The friendly staff got started right away, and has kept him posted on the progress daily. Everything has been great so far.

Br
Review №48

Elite gave me a quote within a few minutes that was 50% lower than other local places! The work is due tomorrow so well see the quality then, but I expect good things.

Ap
Review №49

Elite Auto repaired my bumper, restoring it to tip-top shape. All three staff members I encountered were courteous, too.

ei
Review №50

If you want your car to go back the way it was you need to go there.

Dy
Review №51

This place was awesome, my car was in a terrible condition and i didnt think it would ever be the same. Not only did they repair it back to new condition, but they updated me on the current condition and provided me with a rental car while it was being repaired. They did an absolutely superb job on my car and at a low price as well. The staff there was great and im glad i got to meet them. Thank you Elite, you definitely took care of me and i will recommend your shop to anyone.I Love You.Dylan Fulk

Al
Review №52

The best body shop in SD. They do a job right the first time. Thank you guys I will forever be your customer!!!!

Aa
Review №53

Elite Auto Collision is great! Very proffessional and they have kept me up to date with all my cars repairs. I even get the updates on Facebook which I think is really cool cause now I can go to my FB and check it while Im keeping in touch with my family and friends. Excellent service and now I know where Im bringing my car when I need to get a custom paint job!

Ke
Review №54

I am sooooo happy with Elite - I will recommend to everyone -

Ja
Review №55

Free Loaner Car and hassle free conceirge services.. This is a local Southern California family owned and operated establishment that takes the hassles out of collision repair. Once your information is delivered to Elite you can rest assured that they take care of the rest. Negotiations, insurance policy issues and ensuring your vehicle is repaired correctly with Quality parts! Stop by and visit for yourself. I garuantee you will be met with hospitality and professionalism. Personally, Im a bit of a tech geek and I love my cars so I really appreciate the online video monitoring capabilites. This allows you to check in and see how your baby is doing. Its that kind of transparency and honesty that lets you know exactly who youre relying on. I never take the time for reviews and I know some people love to bash business over the slightest hiccup. I appreciate the business this family is running and want you to go in and check it out for yourself.

Ky
Review №56

Today is June 27th and Elite Auto Collision received my car on the 11th. The estimated time to get my car fixed is June 29th and they are almost finished. So far, everything has been smooth sailing and the people at Elite Auto are sooooo friendly and I have had to do nothing. At this point I would recommend Elite Auto to anyone and this is before I have seen the finish product, which I know WILL BE GRRRRRREAT!!!Thanks,Kyle M.

jo
Review №57

Very profetional they deliverd befor time i would recomend it

tr
Review №58

The service has been fantastic and the customer service was great. They made my ordeal a smooth transition.

Wi
Review №59

Ive dealt with many auto collision repair shops over my 40+ years driving and must say that Elite is at the top of their game. They first stated that my car would be a week to repair but on the 3rd day I received call ? when I wanted to pick up my car. Due the fact that my car was not only completed but cleaned and ready for pickup.Thank You Elite!!!!!!

So
Review №60

Need to fix this is where to go

Gw
Review №61

Very unprofessional. Took 25 days for repairs when they told us 14. They never even called to tell us it wasnt going to be ready the second time they delayed it I had to call them. Would never go back. But the car was fixed and clean so I at least gave them stars for that.

Ra
Review №62

Go see Adrian

Ri
Review №63

Took me 95 corvette in for repair and ended up getting complete car painted. Looks brand new

Dw
Review №64

Great customer service

Jo
Review №65

Good job!

Be
Review №66

I. Like

Information
41 Photos
66 Comments
4.6 Rating
  • Address:210 W Bradley Ave STE E, El Cajon, CA 92020, United States
  • Site:http://elitecustomauto.com/
  • Phone:+1 619-667-3788
Categories
  • Auto body shop
  • Auto dent removal service
  • Boat repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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